Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
It's a shame that the deadline for submissions also includes a deadline time.... (6:40 AM in my case...) in principle, it's the date of the day until midnight.... A bit annoyed about this... Otherwise, very fast delivery and well-packaged products.
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Response from Reverdy
Hello Jean, thank you for your feedback.
Your loyalty points are valid for 365 days from your last order. The expiration date and time of your points are indicated in the communication we send you before they expire.
For any questions regarding your points balance or their validity date, our team is of course at your disposal. If a similar situation arises in the future, do not hesitate to contact us so that we can assist you!
See you very soon,
The Reverdy team
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ghislaine S.
Rating: 2 out of 5
following a purchase from 10/06/2026
Big problem with the carrier!
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Response from Reverdy
Hello Ghislaine, thank you for your feedback.
We sincerely apologize for the difficulties encountered with the carrier, which are completely independent of our will. Please be assured that we are closely monitoring this case and that we remain in contact to do what is necessary.
Our team is at your complete disposal for any questions or additional information.
The Reverdy team
A
alain R.
Rating: 4 out of 5
following a purchase from 10/06/2026
Good product well accepted by the horses.
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Jean-François D.
Rating: 4 out of 5
following a purchase from 08/06/2026
Hello, ease and speed of delivery. Just not super clear I made a mistake I took the vitamins in large tablets instead of the small ones to mix in food
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Response from Reverdy
Hello Jean-François, thank you for your feedback!
Our Mineral Oligovit CMV is available in two formats:
- The 'classic' format which comes in the form of small granules to be mixed.
- The 'EASY DOSE' format, which is in the form of large granules, like a candy.
To differentiate these two formats, you can refer to the photos provided on each product page. The mention EASY DOSE is also visible on each page concerning the 'candy' format.
We remain available if you have any questions!
The Reverdy team
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Magali D.
Rating: 4 out of 5
following a purchase from 31/05/2026
Good products
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Stephanie P.
Rating: 4 out of 5
following a purchase from 13/04/2026
Fast and careful delivery. As for the effects of the products, we will see in the long term. My horse takes it without difficulty in his ration.
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Julie B.
Rating: 2 out of 5
following a purchase from 10/04/2026
The products are always of very good quality which is why I gave a rating of 2 stars, it's because this is the second time I have had an issue with the delivery. Last time the cmv was scattered in the box because the bag had been torn during transport and this time it was the box that was completely torn but the cmv was fine in its bag.
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Response from Reverdy
Hello Julie, thank you for your feedback.
We sincerely apologize for the difficulties encountered with the carrier, which are completely beyond our control.
We are sorry to hear that you received damaged packages. Please know that we take great care in preparing your orders. However, it can happen that an incident occurs during transport.
In this case, do not hesitate to make reservations on the delivery note, specifying the nature of the damage and the affected product (if possible, take a photo of the damage) and then inform us. This will allow us to file a complaint with the carrier in order to compensate you.
In general, when you encounter any problem related to a delivery, do not hesitate to contact us directly, so that we can assist you as quickly as possible.
You can reach us at 02 33 91 35 60 (then press #2) or write to us at [email protected] if you have any questions!
See you soon,
The Reverdy team
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Emilie R.
Rating: 4 out of 5
following a purchase from 08/04/2026
Great tips before ordering Delivery on time. Too bad the measuring cup is not provided
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Samantha O.
Rating: 4 out of 5
following a purchase from 07/04/2026
Everything is perfect except for the fact that you are told during the appointment for delivery that you will receive a text message specifying a 2-hour delivery slot on the day, but this text message was never sent and the delivery person therefore came in my absence.
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Response from Reverdy
Hello Samantha,
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which are completely independent of our will.
When you encounter a problem during the delivery of your order, do not hesitate to contact our Customer Service immediately so that we can assist you as effectively as possible.
If you have any questions, please feel free to reach out to us. Our team remains 100% mobilized and at your service!
See you soon,
The Reverdy team
A
Annick R.
Rating: 4 out of 5
following a purchase from 06/04/2026
Good
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Line J.
Rating: 4 out of 5
following a purchase from 06/04/2026
good products but the price remains a drawback.
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Odile G.
Rating: 4 out of 5
following a purchase from 31/03/2026
Hello, This is a restock, the previous one works very well so I hope it will continue. Product that suits my horse well.
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sampiero A.
Rating: 4 out of 5
following a purchase from 25/03/2026
Satisfied with the quality of the products, only downside is the change in packaging of immune which no longer exists in 4kg
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Monique H.
Rating: 4 out of 5
following a purchase from 18/03/2026
Easy to find what you need on the website. Your order is quickly placed.
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jean-denis C.
Rating: 4 out of 5
following a purchase from 18/03/2026
Delivery costs a bit expensive
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Response from Reverdy
Hello Jean-Denis, thank you for your feedback.
When you order supplements (packages <20kg) on our website, you have the option to choose the carrier as well as the delivery method (to a pickup point or at home), according to your preferences and the associated rate. And if you are interested, know that shipping costs are free for purchases over €65 excluding tax (excluding food, correctors, and Reverdy fibers, for which shipping costs are included in the price).
Do not hesitate to get back to us if you have any other questions, our team is ready to help you.
See you soon,
The Reverdy team
F
Florentine Z.
Rating: 4 out of 5
following a purchase from 03/03/2026
Product and purchase procedure ok Delivery with GLS unsatisfactory
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Response from Reverdy
Hello Florentine, thank you for your feedback.
To better understand the situation, could you please specify the inconveniences encountered during the delivery?
We remain at your disposal. You can contact us at 02 33 91 35 60 (then press #2) or write to us at [email protected].
Have a nice day,
The Reverdy team
C
Christophe T.
Rating: 4 out of 5
following a purchase from 20/02/2026
Very good
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Monique H.
Rating: 4 out of 5
following a purchase from 05/02/2026
Fijne website. Product is helemaal top.
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Odile W.
Rating: 4 out of 5
following a purchase from 24/01/2026
Everything went well, fast delivery.
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Céline D.
Rating: 2 out of 5
following a purchase from 01/01/2026
This time I only give two stars because the order took more than 12 days to arrive... Previously it was 4 days and shipping costs have increased... One could therefore expect better service... And to top it all off, the delivery was not made to the initial pickup point... Many disappointments related to the carrier... So maybe it needs to be changed!
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DEMAISON S.
Rating: 4 out of 5
following a purchase from 26/12/2025
Very good quality food but delivery times are too long. We are changing suppliers
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Response from Reverdy
Hello Steven, thank you for your feedback.
In order to better understand the situation, could you please specify the inconveniences encountered during the delivery?
We confirm that your order was delivered in accordance with our standard delivery conditions of 10 working days for carrier deliveries.
If, however, the delivery times do not meet your expectations, we invite you to visit one of our retailers near you. You can consult the list of sales points distributing our products via the following link: https://www.reverdy.fr/fr/trouver-un-magasin
We remain at your disposal to find a solution to the situation encountered. You can contact us at 02 33 91 35 60 (then press #2) or write to us at [email protected].
Have a nice day,
The Reverdy team
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Carine V.
Rating: 2 out of 5
following a purchase from 26/12/2025
No delivery tracking. Product not delivered on the scheduled date. No delivery tracking. Several delivery requests have been made.
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Response from Reverdy
Hello Carine, thank you for your feedback.
We are sorry to hear that the delivery was not made as planned, regardless of our intention. During the holiday season, delivery times can sometimes be a bit longer.
When you encounter any issues related to a delivery, please do not hesitate to contact us directly so that we can assist you as quickly as possible.
The information we have may differ from what you have :)
Please know that we are fully committed to the quality of our products and service to our customers. If you have any questions or need advice, feel free to reach out, our team is here for you!
See you soon,
The Reverdy Team
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BEATRICE F.
Rating: 4 out of 5
following a purchase from 22/12/2025
Very satisfied with the CMV but the site is not easy to understand. I wanted to order a product in the form of a "candy" and I only received small granules.
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Response from Reverdy
Hello Béatrice, thank you for your feedback!
Our Mineral CMV Oligovit is available in two formats:
- The 'classic' format which comes in the form of small mixed granules.
- The 'EASY DOSE' format, which is in the form of large granules, like a candy.
To select the 'candy' format, you can refer to the mention 'EASY DOSE' visible on each product page of the website.
We remain available if you have any questions!
The Reverdy team
K
Karine A.
Rating: 4 out of 5
following a purchase from 19/12/2025
Products of very good quality. Fast and careful shipping. However, the "loyalty" program is disappointing and not very advantageous, especially considering the price of the products. Some discount codes regularly offered would be welcome.
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Response from Reverdy
Hello Karine, thank you for your feedback.
With our loyalty program, for each order of nutritional supplements, food, correctors, CMV, and natural products, you accumulate a certain amount of credit. This is calculated based on the total amount of your cart.
These points are available for 1 year, and you can use them whenever you want on your next supplement order.
You will find the details of the loyalty program on the page: https://www.reverdy.fr/fr/programme-de-fidelite
In addition, offers are available at certain times of the year. To not miss anything, feel free to subscribe to our newsletter and follow us on social media.
We remain available if you need any information!
The Reverdy team
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FRANCK P.
Rating: 2 out of 5
following a purchase from 15/12/2025
Hello The delivery was made by a freelancer who was not equipped for it. He had to drop the pallet by the roadside in front of my house. Last time there was a bucket with a jug as a gift, it was nice, not this time, too bad. Best regards.
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Julie B.
Rating: 4 out of 5
following a purchase from 28/11/2025
Fast shipping, product conforms to the description
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fabian V.
Rating: 4 out of 5
following a purchase from 28/11/2025
ok
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Caroline Z.
Rating: 4 out of 5
following a purchase from 28/11/2025
Quality product, and very satisfactory service. A small downside for the choice of carrier.
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Patricia L.
Rating: 4 out of 5
following a purchase from 28/11/2025
Always very satisfied with the deliveries except that with the delivery person in Belgium, I have to send my order to my mother-in-law because he doesn't come to my house.
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Response from Reverdy
Hello Patricia,
Thank you for your feedback, we have taken your message into account.
When you order supplements (packages <20kg) on our website, please note that you have the option to choose the carrier as well as the delivery method (pickup point or home delivery).
Thus, you have the direct option to choose your carrier at the time of placing your order!
Feel free to get back to us if you have any other questions. Our team is here to listen to you!
See you soon,
The Reverdy team
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Céline C.
Rating: 4 out of 5
following a purchase from 28/11/2025
Very good quality products, fast delivery. Small downside: all the supplements emit a very unpleasant smell
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Response from Reverdy
Hello Céline, thank you for your feedback.
The smell is related to the active ingredients that make up the Mineral Oligovit EASY DOSE CMV, vitamins, and trace elements. We have added an apple flavor to 'mask' this smell as much as possible, thus facilitating the intake of the CMV by the horses.
If you have any questions or need more personalized advice, do not hesitate to reach out to us!
See you soon,
The Reverdy team
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Anais F.
Rating: 4 out of 5
following a purchase from 28/11/2025
Fast delivery good product
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Michel H.
Rating: 4 out of 5
following a purchase from 28/11/2025
happy with the purchased products
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Anouchka S.
Rating: 4 out of 5
following a purchase from 26/11/2025
Too bad I couldn't get my invoice with my VAT number... Great product and well delivered
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Response from Reverdy
Hello Anouchka, and thank you for your feedback.
We have taken your message into account and we are sorry for the inconvenience caused.
Unfortunately, when we received the request to add your VAT number, the invoice had already been issued and was not modifiable.
We have made the necessary arrangements for your VAT number to appear on your future invoices.
We remain at your disposal for any other questions!
See you soon,
The Reverdy team
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Nadia C.
Rating: 4 out of 5
following a purchase from 05/11/2025
I gave the vouchers to the pony club. They were delighted and the horses and ponies love them.
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Giulia Inès Paula P.
Rating: 4 out of 5
following a purchase from 23/10/2025
Nothing to report
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martine L.
Rating: 4 out of 5
following a purchase from 23/10/2025
No problem! Products and shipping are top-notch!
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Karine C.
Rating: 4 out of 5
following a purchase from 15/10/2025
Very well delivered and quality products
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Lara G.
Rating: 4 out of 5
following a purchase from 16/10/2025
Quality food, transport ok, a bit pricey though when you have a breeding with quite a few horses.
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Axelle S.
Rating: 4 out of 5
following a purchase from 15/10/2025
Quality food and products, my horse that I bought skinny has gained weight, he is in shape and his coat is shiny! However, he hates biotin in small granules, there's no way to get him to swallow that... and the jar is not cheap, so a little disappointment!
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Response from Reverdy
Hello Axelle, thank you for your feedback!
After checking with our Quality Service, the manufacturing parameters have been verified and are compliant.
To assist you better, please do not hesitate to contact us. Our nutrition advisors are available to provide you with more personalized advice. You can reach us at 02 33 91 35 60 (then press #3) or write to us at [email protected] :)
See you soon,
The Reverdy team
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Mélanie C.
Rating: 4 out of 5
following a purchase from 20/10/2025
Not 5 stars because the price is high. However, during delivery, the bucket was broken and you replaced it for free and quickly, thank you
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