Customer reviews of Reverdy

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9,7 /10
Overall rating: 9,7 out of 10
Based on 2 946 published reviews

Summary of reviews

Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.

Reviews 2 and 4 stars

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Benoît G.
Rating: 4 out of 5
following a purchase from 26/06/2024
Good reactivity
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EVELYNE P.
Rating: 4 out of 5
following a purchase from 20/06/2024
Product meets my expectations, effective for mane growth and horn quality. Odor a little strong, but acceptable when well mixed with the ration.
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Nathalie W.
Rating: 4 out of 5
following a purchase from 20/06/2024
Product delivered with care, good quality
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Alexia R.
Rating: 4 out of 5
following a purchase from 17/06/2024
Delivery in 4 days, much faster than advertised. Minerals in doses are well appreciated. Out of 11 horses, one (albeit a greedy one) took 3 days to appreciate the product, and 2 yearling fillies are still pouting after 12 days of daily presentation. For the others, no worries. Very practical presentation.
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Jean-Michel H.
Rating: 4 out of 5
following a purchase from 17/06/2024
Quick order. However, you could build up customer loyalty from time to time. Thanks in advance.
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Anne-Noelle L.
Rating: 4 out of 5
following a purchase from 03/06/2024
3-4 days of habituation, I have a pony who sulks, I have to give it to him by hand. Not enough time to see how effective it is (feet in particular for me).
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Response from Reverdy
Hello Anne-Noelle, and thank you for your feedback.

Indeed, every horse is unique, and some horses or ponies sometimes need a little "conditioning" to come to appreciate it.
You should also know that our OLIGOVIT MINERAL is also available in EASY DOSE format, in large "treat"-type granules. (You can find the product at https://www.reverdy.fr/fr/mineral-oligovit-easy-dose-10-kg).

Please do not hesitate to contact our customer service department for further information on the situation you are facing. Our team of nutrition advisors, supported by our Health Department veterinarians, are available to answer your questions!

We can be reached by phone on 02 33 91 35 60 (then type #2), by email at [email protected], or on social networks (Instagram, Facebook & WhatsApp).

We hope to see you soon,
Team Reverdy
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Valérie P.
Rating: 4 out of 5
following a purchase from 23/05/2024
1st experience with Reverdy. Perfect, in terms of product clarity, composition and quality. Fast delivery 👍👍👍👍
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Kelly M.
Rating: 4 out of 5
following a purchase from 13/05/2024
Very good
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Pierre F.
Rating: 4 out of 5
following a purchase from 30/04/2024
Very good
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Danièle F.
Rating: 4 out of 5
following a purchase from 24/04/2024
Very satisfied
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Annick C.
Rating: 4 out of 5
following a purchase from 19/04/2024
Super, my horses refused CMV easy doses, g so took the small pellets that I mix with the ration ... no more problem....
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Isabelle B.
Rating: 4 out of 5
following a purchase from 19/04/2024
Fine
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Agnès R.
Rating: 4 out of 5
following a purchase from 03/04/2024
Fine ☺️
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Françoise G.
Rating: 4 out of 5
following a purchase from 07/04/2024
Clear website, easy ordering, fast delivery and excellent product (Easy dose). I recommend
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Anne M.
Rating: 4 out of 5
following a purchase from 07/04/2024
Of course the products ...but why change delivery man?!!! Gets lost, arrives 3/4 of an hour late, insists on putting the pallet directly into my 4x4 and screws up the joint of the rag ....trop in a hurry. I didn't expect so much from him!
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Response from Reverdy
Hello Anne, thank you for your feedback.

We are sorry to read that the delivery was not carried out as planned, and this was beyond our control. Unfortunately, it is difficult to guarantee the presence of the same driver from one delivery to the next. Thank you for your understanding.

Please know that we remain resolutely focused on the quality of our products and customer service. If you have any questions or need advice, don't hesitate to contact our team!

We hope to hear from you soon,
The Reverdy team
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LAURENCE G.
Rating: 4 out of 5
following a purchase from 05/02/2024
It's a shame that my penultimate order didn't include loyalty points. I'm completely satisfied with the supplements I ordered and they arrived very well packaged.
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Maelle B.
Rating: 4 out of 5
following a purchase from 12/02/2024
Very good products overall. Price a bit high though.
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Sandrine S.
Rating: 4 out of 5
following a purchase from 23/03/2024
Super product for my shkanou 29 years osteflexy allows him to get up 🤣
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Response from Reverdy
Hello Sandrine, and thank you for your feedback! :)

For the record, the product you're talking about is FLEXY. Based on chondroprotectors and hyaluronic acid, this product helps, among other things, to relieve joint pain, particularly in older horses.

The Reverdy OSTÉO nutritional supplement is a source of minerals, trace elements, vitamins and chondroprotectors, helping to improve bone mineralization in horses.

Don't hesitate to come back to us if you have any questions or need advice for your horse, our team remains 100% mobilized and at your service 💙

See you soon,
The Reverdy team
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Anna G.
Rating: 4 out of 5
following a purchase from 16/03/2024
Comprehensive site with clear product information.
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Camille L.
Rating: 4 out of 5
following a purchase from 06/03/2024
Absolutely perfect product. There's just one little hitch, the very strong smell that perfumes my car and my hands, my pockets, my backpack...3 of my horses love it, but the youngest doesn't at all. I thought I'd get him used to it by putting a small dose in wet granules, as is sometimes necessary for certain supplements, but nothing happened. If you have any advice, I'd love to hear from you.
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Response from Reverdy
Hello Camille, thank you for your feedback on our product.

Concerning the smell, it is linked to the active ingredients that make up the CMV, the vitamins and trace elements. An apple flavoring is added to "mask" the smell as much as possible and make it easier for horses to take the CMV (on its own).

For horses that are a little hesitant, you can try leaving a few units of MINERAL OLIGOVIT EASY DOSE out in the open air (for 24 hours, for example) to ensure that the smell subsides, then try again a little later. More delicate horses usually get used to it gradually.

But if by "little one" you mean a young horse, we recommend the 'EASY DOSE' format of OLIGOVIT MINERAL for young horses from 1 year of age. For younger horses (under 1 year), OLIGOVIT MINERAL is available in vermicelli form.

Please do not hesitate to contact us directly so that we can help you find a solution for your horse. You can reach us on 02 33 91 35 60 (then type #2), write to us at [email protected], or on social networks (Instagram, Facebook, etc.)!

We hope to see you soon,
Team Reverdy
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Marjorie L.
Rating: 4 out of 5
following a purchase from 22/01/2024
Very good
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KATRIN D.
Rating: 4 out of 5
following a purchase from 05/03/2024
All right!
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Manon B.
Rating: 4 out of 5
following a purchase from 19/02/2024
Overall satisfied with the products and fast delivery. On the other hand, shipping costs are a bit high.
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Christine C.
Rating: 4 out of 5
following a purchase from 26/02/2024
Fast delivery and good product
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Chantal L.
Rating: 4 out of 5
following a purchase from 25/02/2024
I placed an order and two days later I had my order.
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Margaux D.
Rating: 4 out of 5
following a purchase from 20/02/2024
Order received in accordance with my request and quality products. The price is a little high for a daily reorder.
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Pascal G.
Rating: 4 out of 5
following a purchase from 19/02/2024
Very good. Quite expensive when looking at CMVs of other species.
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Amandine D.
Rating: 4 out of 5
following a purchase from 19/02/2024
Company offering quality products. I am saddened that the loyalty program does not apply to CMV orders...
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Laurane M.
Rating: 4 out of 5
following a purchase from 15/02/2024
Impeccable
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Aurelie L.
Rating: 4 out of 5
following a purchase from 08/02/2024
Very good, except that the DPD carrier does not deliver to your home as indicated.
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Response from Reverdy
Hello Aurélie, and thank you for your feedback.

We apologize for the difficulties encountered with the carrier, which were totally beyond our control.

Please be assured that our team remains mobilized and ready to help you; by e-mail, by phone, or via our social networks! Don't hesitate to contact us if you need us :)

See you soon,
The Reverdy team
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Julie P.
Rating: 4 out of 5
following a purchase from 29/01/2024
Good products shipped quickly
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ERIC M.
Rating: 4 out of 5
following a purchase from 29/12/2023
Very quick delivery
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Vincent G.
Rating: 4 out of 5
following a purchase from 08/02/2024
It's ok
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Anne K.
Rating: 4 out of 5
following a purchase from 24/01/2024
Good product. I will order again. Top delivery service and parcel arrived in good condition.
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NATACHA H.
Rating: 4 out of 5
following a purchase from 19/01/2024
Top
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Sandrine S.
Rating: 4 out of 5
following a purchase from 13/01/2024
My 28 year old horse has only been relieved by osteo flexi, which suits him too well 🤩
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Anne Claire W.
Rating: 4 out of 5
following a purchase from 14/01/2024
Delivery time more than correct with the key a package of candy as a gift, great! Thanks Reverdy!
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Annabelle G.
Rating: 4 out of 5
following a purchase from 11/01/2024
Not enough hindsight to see the effects on the herd, easy to use it is ideal for horses in the meadow Well appreciated by the majority, for the few fine mouths I simply break the CMV then mix in a little grain I removed -1⭐️ for the rate
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Sebastien M.
Rating: 4 out of 5
following a purchase from 09/01/2024
I've been using Cmv olgovit for ten years, and it's a regular product in its presentation, and therefore in its manufacture. I use it daily on about thirty horses. Good value for money.
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Marjorie L.
Rating: 4 out of 5
following a purchase from 06/01/2024
Very good
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