Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
Overall, I am satisfied with reverdy products, which are of good quality. On the other hand, I find the shipping costs high.
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Response from Reverdy
Hello Manon, and thank you for your feedback.
Our delivery methods have been updated, and you now have the option of choosing between delivery to your home or to a relay point. So you can choose the shipping method and rate that suits you best.
Shipping is always free for purchases of €65 and over (excluding Reverdy food, correctors and fibers, for which shipping is included in the price)!
If you have any further questions or need advice, please don't hesitate to contact us. Our team of nutrition advisors is always on hand to help!
We hope to hear from you soon,
The Reverdy team
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Michele R.
Rating: 4 out of 5
following a purchase from 03/01/2024
Compliant order received promptly
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Virginie D.
Rating: 4 out of 5
following a purchase from 29/12/2023
Fast delivery
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Marianne P.
Rating: 4 out of 5
following a purchase from 29/12/2023
Very good
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Anaïs C.
Rating: 4 out of 5
following a purchase from 28/12/2023
Very good value for money for the CMV I use. Relatively fast shipping. I recommend this brand!
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Astrid L.
Rating: 4 out of 5
following a purchase from 22/11/2023
Can be a little long for the delivery but otherwise very good
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CECILE L.
Rating: 4 out of 5
following a purchase from 18/12/2023
The product is top notch, but for a group order of 100KG easy dose for a cmv treatment for my boarded horses, which the owners wouldn't do if I didn't offer it to them, I find that you're not being commercial by applying NO DISCOUNT.
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Manon A.
Rating: 4 out of 5
following a purchase from 14/12/2023
Very good delivery and always quality products. Too bad there isn't a special feed for older horses.
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Response from Reverdy
Hello Manon, and thank you for your feedback.
The needs of healthy older horses are roughly equivalent to those of adult horses undergoing maintenance. That's why we haven't created a special "old horse" feed. We generally recommend using Reverdy ADULT, which is suitable for the majority of healthy older horses.
Otherwise, we adapt the ration on a case-by-case basis, according to the horse's needs and any pathologies it may be suffering from: overweight/obesity, metabolic disease, poor body condition, etc.
Then, in addition to a balanced daily ration (based on forage and supplemented with a CMV or concentrated feed, depending on the horse's body condition), the ration can be refined by adding nutritional supplements, to meet the horse's specific needs: lack of condition, arthrosis, stimulation of immune defenses...
If you haven't already done so, please don't hesitate to contact us so that we can help you adapt your horse's ration to its specific needs. You can reach us on 02 33 91 35 60 (then press #2) or write to us at [email protected]. We're also on the networks, so don't hesitate to ask us your questions on Instagram & Facebook!
We hope to see you soon,
The Reverdy team
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ERIC M.
Rating: 4 out of 5
following a purchase from 08/11/2023
Very good, but expensive products
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Roman A.
Rating: 4 out of 5
following a purchase from 24/09/2023
Very good quality Reverdy product. But DPD the carrier is incompetent. Website and network problems. Not a single call from the delivery man. He spent 4 days at my home without telling me before dropping it off at a relay point. I paid for a home delivery, not a drop-off. REVERDY are very competent unlike the carrier.
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Response from Reverdy
Hello Roman,
We apologize for the difficulties encountered with the carrier, which were totally beyond our control. Please be assured that we have taken into account your comments regarding the delivery.
Don't hesitate to contact us if you have any questions or need advice. Our team is always ready to listen :)
Team Reverdy
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Serge T.
Rating: 4 out of 5
following a purchase from 24/11/2023
Delivered without a hitch
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Elodie G.
Rating: 4 out of 5
following a purchase from 24/11/2023
Fast delivery
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Geneviève L.
Rating: 4 out of 5
following a purchase from 23/11/2023
Good package delivered quickly
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Margaux C.
Rating: 4 out of 5
following a purchase from 22/11/2023
Good quality
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reine E.
Rating: 2 out of 5
following a purchase from 22/11/2023
complicated delivery by appointment does not suit me at all
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Response from Reverdy
Hello Reine, and thank you for your feedback.
We're sorry to hear that you're not happy with the delivery method. We always ask for an appointment so that you can be present to confirm receipt of your order.
However, if delivery by carrier is too inconvenient for you, you can visit one of our retailers. You can find a list of retailers offering our products on the 'Find a store' page of our website: https://www.reverdy.fr/fr/trouver-un-magasin
If you have any further questions about delivery, or need advice about our products, please don't hesitate to contact us. Our team remains 100% mobilized and at your service!
We hope to see you soon,
The Reverdy team
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laetitia T.
Rating: 4 out of 5
following a purchase from 22/10/2023
I've been using REVERDY feed in my stables for 3 months now, and I've seen a difference in the condition of the horses, and what I appreciate most is that we don't have to supplement with various supplements to cover our horses' needs, and that's a plus. And I also find the team super, who know how to answer my questions.
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Pauline G.
Rating: 4 out of 5
following a purchase from 13/11/2023
Good. Carrier who asks you to carry the pallet off the truck is average. But reverdy products great! Too bad I didn't know about Black Friday, I would have postponed my order for a week.
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Response from Reverdy
Hello Pauline, and thank you for your feedback.
We apologize for the difficulties encountered with the carrier, which were totally beyond our control.
Please know that we remain resolutely focused on the quality of our products and customer service.
Should you have any questions or need advice, please do not hesitate to contact us!
We look forward to hearing from you,
The Reverdy team
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Pierre B.
Rating: 4 out of 5
following a purchase from 20/10/2023
The delivery went smoothly and quickly. No problem at all
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annabelle B.
Rating: 4 out of 5
following a purchase from 07/11/2023
we've started the treatment and are planning to give the foals something more palatable, as it's difficult to get them to take it, even if it's mixed in with the ration.
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Dominique G.
Rating: 4 out of 5
following a purchase from 29/10/2023
Very good product but the price is one of the most expensive foods. I therefore limit the quantity given to the minimum, i.e. 4 times a week, whereas I would have liked to give it every day. Have a nice day!
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Marjorie L.
Rating: 4 out of 5
following a purchase from 24/10/2023
Very good
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Alizée V.
Rating: 4 out of 5
following a purchase from 19/10/2023
Easy to order and package well received. Only delivery information were not clear (due to capacity of the order)
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Nathalie M.
Rating: 4 out of 5
following a purchase from 18/10/2023
Very good and easy to order! They were able to answer my questions, but we'd like to have direct sales outlets.
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Fabienne M.
Rating: 4 out of 5
following a purchase from 16/10/2023
Received on the agreed date, not enough time to evaluate the product but I can say that they take it without worries.
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Véronique M.
Rating: 4 out of 5
following a purchase from 09/10/2023
Very happy with this product
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Laetitia L.
Rating: 4 out of 5
following a purchase from 09/10/2023
Super products and conform to my order. Just a little hiccup with the delivery which took place at the neighbor's and not mine.
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Response from Reverdy
Hello Laetitia, and thank you for your feedback!
We are sorry to read that the delivery was not carried out as planned, and that this was beyond our control. Thank you for your understanding.
Please be assured that we remain resolutely focused on the quality of our products and customer service. If you have any questions or need advice, don't hesitate to contact our team!
We hope to hear from you soon,
The Reverdy team
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Maelys C.
Rating: 4 out of 5
following a purchase from 09/10/2023
Quality products, perfectly packaged. However, a small problem with delivery, due to lack of communication.
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Response from Reverdy
Hello Maelys, thank you for your feedback!
We're sorry to read that the delivery was not carried out as planned, and that this was beyond our control. Thank you for your understanding.
Please know that we remain resolutely focused on the quality of our products and customer service. If you have any questions about delivery or need advice on our products, please don't hesitate to contact our team!
We hope to hear from you soon,
The Reverdy team
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Isoline M.
Rating: 4 out of 5
following a purchase from 04/10/2023
Reverdy is perfect! I validate but the deliveries with DPD, it goes against your efficiency. Last delivery I lost 4 days even though you were very reactive. That's a shame.
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Response from Reverdy
Hello Isoline,
Thank you for your feedback, and we apologize for the difficulties encountered with the carrier, which were totally beyond our control.
Please don't hesitate to contact us if you have any questions or need any advice. Our team is 100% ready to listen to you.
See you soon,
The Reverdy team
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Caroline P.
Rating: 4 out of 5
following a purchase from 01/10/2023
Parcel arrived in good condition and in record time. Product used for 3 months, easy to dose daily. Appreciated by most horses (9/10 for mine).
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DIDIER D.
Rating: 4 out of 5
following a purchase from 28/09/2023
Carefully packaged product
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MILLIER C.
Rating: 4 out of 5
following a purchase from 23/09/2023
Professional
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Virginie D.
Rating: 4 out of 5
following a purchase from 20/09/2023
Fast delivery CMV meets expectations
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Isabelle F.
Rating: 4 out of 5
following a purchase from 08/09/2023
Big buckets and even bigger cartons for less pellets all in all. But the quality and speed of delivery is there.
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Response from Reverdy
Hello Isabelle, thank you for your feedback.
The 10kg buckets are filled as much as possible. As the lid is 'retracted', we can't put any more in, otherwise we risk crushing and damaging the product.
As for the buckets themselves, they are also reusable (with or without the lid), and can be very useful in many situations ;)
As for delivery, we still need to use cardboard boxes to protect the buckets during transport. Without it, the product could be damaged, with all the problems associated with returning a product (economic and ecological costs, loss of time).
However, if this format doesn't suit you, Reverdy E SÉLÉNIUM is also available in 4kg ECO-RELOADS. A format specifically designed to be more ecological and minimalist, which you can then pour into a reusable bucket :)
Don't hesitate to contact us if you have any further questions or need advice. Our team of advisors is ready to listen!
The Reverdy team
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Aurélie V.
Rating: 4 out of 5
following a purchase from 07/09/2023
Order received promptly
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Patrick E.
Rating: 4 out of 5
following a purchase from 07/09/2023
Perfect delivery
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Perrine C.
Rating: 4 out of 5
following a purchase from 03/09/2023
Delivery was delayed by a day (I was waiting at home). I didn't manage to change the delivery address for the next day, but my parcel was dropped off in front of my house (I prefer that to having to collect it from a relay point).
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Response from Reverdy
Hello Perrine, thank you for your feedback.
We are sorry to read that the delivery was not carried out as planned and this, beyond our control.
We thank you for your understanding and are delighted that you were able to retrieve your parcel intact.
We remain firmly committed to the quality of our products and the service we provide to our customers. If you have any questions or need advice, please don't hesitate to contact our team!
We hope to hear from you soon,
The Reverdy team
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Elodie L.
Rating: 2 out of 5
following a purchase from 04/03/2023
The products are very good, but I had to order 2 pumps for the linseed oil, as they weren't included with the cans (and without them you'd spill some). Unfortunately, they both broke before the can was used up (although not by the same person).
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Response from Reverdy
Hello Élodie, and thank you for your feedback.
The pumps are actually offered separately, so that they can be reused from one can to the next and not go to waste. We've never received any feedback about the pumps' lack of sturdiness. This information has been passed on to our quality department, and we will do our utmost to remedy the situation. If you could get back to us directly with some information on this, it would be a great help :)
In the meantime, don't hesitate to contact us if you have any questions or need any advice. Our team is always ready to listen!
The Reverdy team
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Tine D.
Rating: 4 out of 5
following a purchase from 27/08/2023
Too bad there's no 10 kg "eco-pack".
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Response from Reverdy
Hello Tine, and thank you for your feedback.
Our CMV Reverdy MINERAL OLIGOVIT is also available in 20kg bags.
However, we recommend that you consume Reverdy MINERAL OLIGOVIT within a maximum of 3 to 4 months after opening. So, depending on your consumption, this packaging may be right for you :)
Don't hesitate to contact us if you have any questions or need advice. Our team is always ready to listen!
We look forward to hearing from you,
The Reverdy team
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fanny M.
Rating: 4 out of 5
following a purchase from 16/08/2023
Fast delivery to the other end of France, top driver, but that's not reverdy, that's Kuehne-Nagel. Appetizing pellets for foals from the 1st distribution. After that, the price may be an obstacle, but if the products are good...
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KATRIN D.
Rating: 4 out of 5
following a purchase from 12/08/2023
Very good . Good product quality . Delivery ok Thanks
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