Customer reviews of Reverdy

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9,7 /10
Overall rating: 9,7 out of 10
Based on 3 082 published reviews
5 2 726 88% 4 264 9% 3 58 2% 2 15 0% 1 19 1%

Summary of reviews

Reverdy consistently delivers on quality products, with many reviewers highlighting the reliability and effectiveness of items like high-quality grain, essential quality products, and CMV oligovit, as well as noticeable improvements in their animals' condition. Delivery is repeatedly praised for speed and careful packaging, with customers noting fast order processing, impeccable delivery, and well-packaged, compliant products. Customer service stands out for its responsive, expert guidance and helpful advice, including excellent phone support and recommendations on other products, contributing to a smooth, satisfying shopping experience. Overall, customers describe repeatable satisfaction through dependable product performance, prompt and secure delivery, and attentive, knowledgeable service.

Reviews 2 and 4 stars

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Sandrine S.
Rating: 4 out of 5
following a purchase from 23/03/2024
Super product for my shkanou 29 years osteflexy allows him to get up 🤣
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Response from Reverdy
Hello Sandrine, and thank you for your feedback! :)

For the record, the product you're talking about is FLEXY. Based on chondroprotectors and hyaluronic acid, this product helps, among other things, to relieve joint pain, particularly in older horses.

The Reverdy OSTÉO nutritional supplement is a source of minerals, trace elements, vitamins and chondroprotectors, helping to improve bone mineralization in horses.

Don't hesitate to come back to us if you have any questions or need advice for your horse, our team remains 100% mobilized and at your service 💙

See you soon,
The Reverdy team
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Anna G.
Rating: 4 out of 5
following a purchase from 16/03/2024
Comprehensive site with clear product information.
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Camille L.
Rating: 4 out of 5
following a purchase from 06/03/2024
Absolutely perfect product. There's just one little hitch, the very strong smell that perfumes my car and my hands, my pockets, my backpack...3 of my horses love it, but the youngest doesn't at all. I thought I'd get him used to it by putting a small dose in wet granules, as is sometimes necessary for certain supplements, but nothing happened. If you have any advice, I'd love to hear from you.
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Response from Reverdy
Hello Camille, thank you for your feedback on our product.

Concerning the smell, it is linked to the active ingredients that make up the CMV, the vitamins and trace elements. An apple flavoring is added to "mask" the smell as much as possible and make it easier for horses to take the CMV (on its own).

For horses that are a little hesitant, you can try leaving a few units of MINERAL OLIGOVIT EASY DOSE out in the open air (for 24 hours, for example) to ensure that the smell subsides, then try again a little later. More delicate horses usually get used to it gradually.

But if by "little one" you mean a young horse, we recommend the 'EASY DOSE' format of OLIGOVIT MINERAL for young horses from 1 year of age. For younger horses (under 1 year), OLIGOVIT MINERAL is available in vermicelli form.

Please do not hesitate to contact us directly so that we can help you find a solution for your horse. You can reach us on 02 33 91 35 60 (then type #2), write to us at [email protected], or on social networks (Instagram, Facebook, etc.)!

We hope to see you soon,
Team Reverdy
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Marjorie L.
Rating: 4 out of 5
following a purchase from 22/01/2024
Very good
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Katrin D.
Rating: 4 out of 5
following a purchase from 05/03/2024
All right!
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Manon B.
Rating: 4 out of 5
following a purchase from 19/02/2024
Overall satisfied with the products and fast delivery. On the other hand, shipping costs are a bit high.
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Christine C.
Rating: 4 out of 5
following a purchase from 26/02/2024
Fast delivery and good product
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Chantal L.
Rating: 4 out of 5
following a purchase from 25/02/2024
I placed an order and two days later I had my order.
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Margaux D.
Rating: 4 out of 5
following a purchase from 20/02/2024
Order received in accordance with my request and quality products. The price is a little high for a daily reorder.
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Pascal G.
Rating: 4 out of 5
following a purchase from 19/02/2024
Very good. Quite expensive when looking at CMVs of other species.
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Amandine D.
Rating: 4 out of 5
following a purchase from 19/02/2024
Company offering quality products. I am saddened that the loyalty program does not apply to CMV orders...
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Laurane M.
Rating: 4 out of 5
following a purchase from 15/02/2024
Impeccable
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Aurelie L.
Rating: 4 out of 5
following a purchase from 08/02/2024
Very good, except that the DPD carrier does not deliver to your home as indicated.
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Response from Reverdy
Hello Aurélie, and thank you for your feedback.

We apologize for the difficulties encountered with the carrier, which were totally beyond our control.

Please be assured that our team remains mobilized and ready to help you; by e-mail, by phone, or via our social networks! Don't hesitate to contact us if you need us :)

See you soon,
The Reverdy team
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Julie P.
Rating: 4 out of 5
following a purchase from 29/01/2024
Good products shipped quickly
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Eric M.
Rating: 4 out of 5
following a purchase from 29/12/2023
Very quick delivery
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Vincent G.
Rating: 4 out of 5
following a purchase from 08/02/2024
It's ok
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Anne K.
Rating: 4 out of 5
following a purchase from 24/01/2024
Good product. I will order again. Top delivery service and parcel arrived in good condition.
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Natacha H.
Rating: 4 out of 5
following a purchase from 19/01/2024
Top
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Sandrine S.
Rating: 4 out of 5
following a purchase from 13/01/2024
My 28 year old horse has only been relieved by osteo flexi, which suits him too well 🤩
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Anne Claire W.
Rating: 4 out of 5
following a purchase from 14/01/2024
Delivery time more than correct with the key a package of candy as a gift, great! Thanks Reverdy!
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Annabelle G.
Rating: 4 out of 5
following a purchase from 11/01/2024
Not enough hindsight to see the effects on the herd, easy to use it is ideal for horses in the meadow Well appreciated by the majority, for the few fine mouths I simply break the CMV then mix in a little grain I removed -1⭐️ for the rate
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Sebastien M.
Rating: 4 out of 5
following a purchase from 09/01/2024
I've been using Cmv olgovit for ten years, and it's a regular product in its presentation, and therefore in its manufacture. I use it daily on about thirty horses. Good value for money.
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Marjorie L.
Rating: 4 out of 5
following a purchase from 06/01/2024
Very good
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Manon B.
Rating: 4 out of 5
following a purchase from 02/01/2024
Overall, I am satisfied with reverdy products, which are of good quality. On the other hand, I find the shipping costs high.
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Response from Reverdy
Hello Manon, and thank you for your feedback.

Our delivery methods have been updated, and you now have the option of choosing between delivery to your home or to a relay point. So you can choose the shipping method and rate that suits you best.
Shipping is always free for purchases of €65 and over (excluding Reverdy food, correctors and fibers, for which shipping is included in the price)!

If you have any further questions or need advice, please don't hesitate to contact us. Our team of nutrition advisors is always on hand to help!

We hope to hear from you soon,

The Reverdy team
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Michele R.
Rating: 4 out of 5
following a purchase from 03/01/2024
Compliant order received promptly
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Virginie D.
Rating: 4 out of 5
following a purchase from 29/12/2023
Fast delivery
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Marianne P.
Rating: 4 out of 5
following a purchase from 29/12/2023
Very good
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Anaïs C.
Rating: 4 out of 5
following a purchase from 28/12/2023
Very good value for money for the CMV I use. Relatively fast shipping. I recommend this brand!
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Astrid L.
Rating: 4 out of 5
following a purchase from 22/11/2023
Can be a little long for the delivery but otherwise very good
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Cecile L.
Rating: 4 out of 5
following a purchase from 18/12/2023
The product is top notch, but for a group order of 100KG easy dose for a cmv treatment for my boarded horses, which the owners wouldn't do if I didn't offer it to them, I find that you're not being commercial by applying NO DISCOUNT.
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Manon A.
Rating: 4 out of 5
following a purchase from 14/12/2023
Very good delivery and always quality products. Too bad there isn't a special feed for older horses.
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Response from Reverdy
Hello Manon, and thank you for your feedback.

The needs of healthy older horses are roughly equivalent to those of adult horses undergoing maintenance. That's why we haven't created a special "old horse" feed. We generally recommend using Reverdy ADULT, which is suitable for the majority of healthy older horses.

Otherwise, we adapt the ration on a case-by-case basis, according to the horse's needs and any pathologies it may be suffering from: overweight/obesity, metabolic disease, poor body condition, etc.

Then, in addition to a balanced daily ration (based on forage and supplemented with a CMV or concentrated feed, depending on the horse's body condition), the ration can be refined by adding nutritional supplements, to meet the horse's specific needs: lack of condition, arthrosis, stimulation of immune defenses...

If you haven't already done so, please don't hesitate to contact us so that we can help you adapt your horse's ration to its specific needs. You can reach us on 02 33 91 35 60 (then press #2) or write to us at [email protected]. We're also on the networks, so don't hesitate to ask us your questions on Instagram & Facebook!

We hope to see you soon,
The Reverdy team
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Eric M.
Rating: 4 out of 5
following a purchase from 08/11/2023
Very good, but expensive products
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Roman A.
Rating: 4 out of 5
following a purchase from 24/09/2023
Very good quality Reverdy product. But DPD the carrier is incompetent. Website and network problems. Not a single call from the delivery man. He spent 4 days at my home without telling me before dropping it off at a relay point. I paid for a home delivery, not a drop-off. REVERDY are very competent unlike the carrier.
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Response from Reverdy
Hello Roman,

We apologize for the difficulties encountered with the carrier, which were totally beyond our control. Please be assured that we have taken into account your comments regarding the delivery.

Don't hesitate to contact us if you have any questions or need advice. Our team is always ready to listen :)

Team Reverdy
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Serge T.
Rating: 4 out of 5
following a purchase from 24/11/2023
Delivered without a hitch
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Elodie G.
Rating: 4 out of 5
following a purchase from 24/11/2023
Fast delivery
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Geneviève L.
Rating: 4 out of 5
following a purchase from 23/11/2023
Good package delivered quickly
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Margaux C.
Rating: 4 out of 5
following a purchase from 22/11/2023
Good quality
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Reine E.
Rating: 2 out of 5
following a purchase from 22/11/2023
complicated delivery by appointment does not suit me at all
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Response from Reverdy
Hello Reine, and thank you for your feedback.

We're sorry to hear that you're not happy with the delivery method. We always ask for an appointment so that you can be present to confirm receipt of your order.

However, if delivery by carrier is too inconvenient for you, you can visit one of our retailers. You can find a list of retailers offering our products on the 'Find a store' page of our website: https://www.reverdy.fr/fr/trouver-un-magasin

If you have any further questions about delivery, or need advice about our products, please don't hesitate to contact us. Our team remains 100% mobilized and at your service!

We hope to see you soon,
The Reverdy team
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Laetitia T.
Rating: 4 out of 5
following a purchase from 22/10/2023
I've been using REVERDY feed in my stables for 3 months now, and I've seen a difference in the condition of the horses, and what I appreciate most is that we don't have to supplement with various supplements to cover our horses' needs, and that's a plus. And I also find the team super, who know how to answer my questions.
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Pauline G.
Rating: 4 out of 5
following a purchase from 13/11/2023
Good. Carrier who asks you to carry the pallet off the truck is average. But reverdy products great! Too bad I didn't know about Black Friday, I would have postponed my order for a week.
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Response from Reverdy
Hello Pauline, and thank you for your feedback.

We apologize for the difficulties encountered with the carrier, which were totally beyond our control.
Please know that we remain resolutely focused on the quality of our products and customer service.

Should you have any questions or need advice, please do not hesitate to contact us!

We look forward to hearing from you,

The Reverdy team
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