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R
Rating: 5 out of 5
Perfect and fast as usual
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Customer reviews of Reverdy
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 946 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with many customers highlighting the fast and careful shipping of their orders, often arriving in impeccable condition. The products themselves receive consistent praise for their effectiveness and quality, particularly in horse nutrition, with numerous reports of positive acceptance by horses. Customers appreciate the ease of the ordering process and the well-packaged items that ensure safe arrival. The customer service is frequently noted as responsive and helpful, enhancing the overall shopping experience.
Reviews 2 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Convenient "candy" format when horses don't have rations. Always satisfied with the product. Thank you for the little gift at the beginning of the year. My horses and I appreciate it!
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M
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Fine
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V
Rating: 5 out of 5
Very fast delivery for an excellent product, necessary for our horse's health.
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S
Rating: 5 out of 5
fine
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G
Rating: 5 out of 5
I am very happy with the delivery and the products, thank you.
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G
Rating: 5 out of 5
All is well
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D
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Quality products and fast delivery
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J
Rating: 5 out of 5
I am happy with my order. Fast and careful delivery.
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S
Rating: 5 out of 5
Great responsiveness for order preparation and shipping. The delivery went perfectly (being able to choose the day by SMS was really great and the driver was very friendly). The product was very well packaged! And the horses love it!
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E
Rating: 5 out of 5
From the easy ordering on the site, to the delivery, to the quality of the product highly appreciated by my young horse. A 5-star experience from start to finish. Thank you
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T
Rating: 5 out of 5
Perfect!
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C
Rating: 5 out of 5
Fast shipping in general (except this time ... ) It would be interesting to offer "loyalty card" to have small advantages especially in regular order: good idea not?
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Response from Reverdy
Hello Cindy, thank you for your feedback.
According to the delivery tracking provided by the carrier, your package was delivered the day after your order was placed. In order to help you, could you please give us more information about the problem you encountered?
You can take advantage of our loyalty program on all our nutritional supplements. For more information on how it works, please visit our https://www.reverdy.fr/fr/programme-de-fidelite page.
Please be assured that we have taken your comments into account in order to improve our loyalty system.
If you have any further questions, please do not hesitate to contact us!
We hope to see you soon,
The Reverdy team.
According to the delivery tracking provided by the carrier, your package was delivered the day after your order was placed. In order to help you, could you please give us more information about the problem you encountered?
You can take advantage of our loyalty program on all our nutritional supplements. For more information on how it works, please visit our https://www.reverdy.fr/fr/programme-de-fidelite page.
Please be assured that we have taken your comments into account in order to improve our loyalty system.
If you have any further questions, please do not hesitate to contact us!
We hope to see you soon,
The Reverdy team.
L
Rating: 5 out of 5
Quality product Fast delivery
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E
Rating: 5 out of 5
Very fast, careful shipping and quality products!
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L
Rating: 5 out of 5
very reactive order l deliveredwith very little delay good quality products and serious person
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S
Rating: 5 out of 5
Very good product. Fast delivery... nothing to complain about
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E
Rating: 5 out of 5
Super fast delivery and the products are really great. :)
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C
Rating: 5 out of 5
super aliments je continue avec reverdy pour ma poulinière
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V
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Fast, top!
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P
Rating: 5 out of 5
Fast delivery, reverdy at the top, our SF fillies like the food, they have a beautiful coat, they have regained condition.
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E
Rating: 5 out of 5
Very good advice from a nutritionist on the phone! She listened and gave very good advice! I was also very happy to receive my order!
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R
Rating: 5 out of 5
Perfectly meets my expectations.
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A
Rating: 5 out of 5
Fast, hassle-free delivery 😊
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L
Rating: 5 out of 5
Order conformed to my expectations. The shipment is fast and the products are of high quality.
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M
Rating: 5 out of 5
I have nothing to say. I am satisfied.
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S
Rating: 5 out of 5
Very good welcome. Very friendly, courteous and efficient. I've been working with Reverdy for about ten years for my horses, but especially for my broodmares. It's a pity I can't get any promotional gifts (horse kidney covers, sleeveless jackets, winter jackets when we go to shows or model and gaits etc...). Long live Reverdy.
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Response from Reverdy
Hello Samuel,
We're delighted to hear that you're satisfied with our products, and thank you for your feedback!
Unfortunately, we can't add gifts and goodies to every order. We always do our best to meet our customers' expectations!
We invite you to contact our Customer Service directly (by e-mail or telephone) for this type of specific request. We're always ready to listen! :)
See you soon,
The Reverdy team
We're delighted to hear that you're satisfied with our products, and thank you for your feedback!
Unfortunately, we can't add gifts and goodies to every order. We always do our best to meet our customers' expectations!
We invite you to contact our Customer Service directly (by e-mail or telephone) for this type of specific request. We're always ready to listen! :)
See you soon,
The Reverdy team
P
Rating: 5 out of 5
All went well, hopefully the supplement will support my foal as hoped.
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D
Rating: 5 out of 5
very happy with your service and orders
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M
Rating: 5 out of 5
excellent cmv and very fast delivery
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L
Rating: 5 out of 5
The products/services offered are of a very good quality, reliable, excellent customer service.
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A
Rating: 5 out of 5
Perfect product, perfect delivery
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N
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Good products, easy assimilation, fast results. Effective and qualitative
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C
Rating: 5 out of 5
Great product, CMV easy dose. Fast and efficient shipping! Well packaged and arrived intact at destination.
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C
Rating: 2 out of 5
Change carrier, my parcel did not arrive at the desired point but at the other end of town.
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Response from Reverdy
Hello Christine, thank you for your feedback.
We apologize for the difficulties encountered with the carrier, which were totally beyond our control.
Unfortunately we have no control over the collection point, and this can happen with different carriers.
However, when you place an order for supplements (parcels <20kg) on our website, please note that you have the option of choosing the DPD or La Poste Colissimo carrier (followed by delivery to a collection point or to your home).
So you can choose your carrier directly when you place your order!
Don't hesitate to contact us if you have any further questions. Our team is at your service!
We hope to hear from you soon,
The Reverdy team
We apologize for the difficulties encountered with the carrier, which were totally beyond our control.
Unfortunately we have no control over the collection point, and this can happen with different carriers.
However, when you place an order for supplements (parcels <20kg) on our website, please note that you have the option of choosing the DPD or La Poste Colissimo carrier (followed by delivery to a collection point or to your home).
So you can choose your carrier directly when you place your order!
Don't hesitate to contact us if you have any further questions. Our team is at your service!
We hope to hear from you soon,
The Reverdy team