Customer reviews of rhumattitude.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 10 077 published reviews

Summary of reviews

Rhumattitude.com consistently delivers fast, reliable service with prompt delivery and careful packaging, keeping orders well protected and on time. The store offers a thoughtful selection of bottles and samples, with clear product references, well-presented packaging, and attractive pricing that customers appreciate. Customers repeatedly note excellent communication and helpful service, along with smooth, efficient order handling and dependable shipping. The experience is reinforced by long-term loyalty, positive recommendations, and repeated satisfaction across multiple orders.

All reviews

M
M. O.
Rating: 5 out of 5
Fast service, bottles very well protected in the package. Good products :)
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
A
Adrien
Rating: 3 out of 5
The May box was powerful and complex. The June box, although the rums are of quality, is flatter (mainly 40°), more common and sweeter.
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Response from rhumattitude.com
Thank you for your comment. This box must still remain accessible to the greatest number of people because many of our customers discover the world of rum with our box. However, the high alcohol content deters more than one. With the May box, we took a risk because 3 of the 4 rums were 45 degrees or more, hence the Oksen cinnamon, sweet in this case, to 'compensate'. As a reminder, a few years ago, most aged rums were between 40 and 45 degrees. We regret more than one that has disappeared since... In the June box, there was Rivière du Mât, which is a very expressive rum, although at 40 degrees, and not flat at all. I believe we can say the same about Karukera aged rum. The July box may disappoint you if you are a fan of 'strong' rums because it is balanced between strength and sweetness, as we usually do. Its composition is described here: https://www.rhumattitude.com/cave/box-du-mois/ As I understand that this is a gift (otherwise I would have offered to refund you for the 3rd box), I propose to exchange the July box for a gift card of the same amount, and you will be able to choose rums that suit you in our cellar, where we have over 1000 samples available. If this is what you wish, write to us at [email protected] and we will take the necessary steps. Best regards, Olivier from the Rhum Attitude team.
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Robert G.
Rating: 5 out of 5
Very good however.... you should simplify your system to be able to deliver to an address other than mine and hand it over to the recipient without me being present. I live in Quebec so the alcohol trade being a state monopoly I cannot have it delivered directly unless I want to pay more taxes than the value of the product. So I have it delivered to friends in FRANCE - two addresses and two accounts created per month in addition to mine - Robert Graves in Champigny and Jean-Richard Laurence in Cuxac d'Aude... I find it a bit unnecessary to have to create these clients in your system, especially since the last time I had it delivered in my name to Cuxac d'Aude the delivery person did not leave the product because she was not there... can we solve this JPDaubois
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Response from rhumattitude.com
Thank you for your comment. Next time, I suggest you call us before placing your order, and we will find the best delivery method for you together. Our customer service number is 01 75 51 46 19.
E
Emmanuel
Rating: 5 out of 5
Excellent site.
Response from rhumattitude.com
Merci beaucoup pour votre avis et à bientôt sur notre site !
P
Philippe R.
Rating: 5 out of 5
Perfect service, very fast + order compliant and very well packaged.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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Beatrice H.
Rating: 5 out of 5
Fast delivery, well-packaged products. Nothing to complain about, impeccable service
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
S
Serge L.
Rating: 5 out of 5
Fast and compliant delivery
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
K
Karine P.
Rating: 5 out of 5
Serious, quality service, fast and careful shipments. If there is a problem, customer service is very competent and responsive. I recommend 100%
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
P
Patrick G.
Rating: 5 out of 5
Nothing particular, various and varied rums. A great discovery each time
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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Yann L.
Rating: 5 out of 5
Perfect delivery
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
F
Fabien
Rating: 5 out of 5
Nothing to say, excellent
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
L
Latouche
Rating: 5 out of 5
Fast shipping, super well packaged. The gift was appreciated.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
A
Alexandre D.
Rating: 5 out of 5
Nothing to complain about, careful packaging, fast delivery. I highly recommend
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
N
Nabiha H.
Rating: 5 out of 5
Very well presented tasting box, top delivery times with the gift package. The rum enthusiast was delighted.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
B
Bruno
Rating: 5 out of 5
Fast, precise, perfect packaging. What else to say? A small quality gift on top...
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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James B.
Rating: 5 out of 5
Secure and fast delivery, one word perfect
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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Thierry P.
Rating: 5 out of 5
Simple, fast and correct prices
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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Michel
Rating: 5 out of 5
Interesting prices, order delivered quickly and compliant, excellent work
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
C
Clarisse C.
Rating: 5 out of 5
Fast and quality shipping
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our website!
A
Anne-Claire
Rating: 5 out of 5
Very good products. Delivery on time and products always in good condition. Perfect!
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
A
Antoine
Rating: 5 out of 5
Second box I order and really nothing to say, perfect! I had a small issue with my gift card and the team responded to me on a Sunday evening, top efficiency! Just like the first time: careful packaging, fast delivery!
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
J
Jonathan
Rating: 5 out of 5
Excellent! Package well secured and delivered quickly. I will order again on this site.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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Pierre D.
Rating: 5 out of 5
Perfect, nothing to say
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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Bruno -.
Rating: 5 out of 5
Perfect as usual
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
J
Jérôme L.
Rating: 5 out of 5
Quality products. Super fast service! Impeccable.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
F
François M.
Rating: 5 out of 5
A very good way to introduce new horizons to two already seasoned enthusiasts. Customer service is impeccable.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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Simon M.
Rating: 5 out of 5
Great site... why choose another? Incredible selection... Top-notch packaging...
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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Tony R.
Rating: 5 out of 5
Honest site, I highly recommend it ??
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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François T.
Rating: 5 out of 5
Fast delivery. Product very well protected. I ordered a bottle based on the description, I was not disappointed, it matches perfectly!
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Response from rhumattitude.com
Thank you very much for your feedback. Glad that our tasting notes led you to make the right choice!
S
Stamdan
Rating: 5 out of 5
Always perfect, fairly quick delivery and the inclusion of samples is a plus, keep it up!
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
J
Jonathan
Rating: 5 out of 5
Excellent service, fast delivery, top-notch and responsive customer service, I recommend it.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
X
Xavier
Rating: 4 out of 5
Third order perfect. Just the first one had nothing to do with the site... the package had a cut mark on the side as if someone at the post wanted to look inside. The other two Chronopost orders had no issues. Additional samples in the package. I don't give 5 stars because I didn't have any breakage or missing items, so I can't comment on customer service. But the packages are insured. I've seen cheaper sites BUT with the post or relay and 'the package travels at the buyer's risk.' If a product is damaged, contact the transport service' so with the post... no comment. Here at least it's insured, so it's better to pay 30-35 euros more.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
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Aïda C.
Rating: 5 out of 5
Everything was correct with my order and the reception.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
A
Arnaud A.
Rating: 5 out of 5
Top team, I needed the rum for Father's Day and they sent it via Chronopost at no extra cost, awesome!! I will order again and not in 3 years like last time. Arnaud
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
P
P.m
Rating: 5 out of 5
Great site, lots of references, very attractive prices and fast shipping (perfectly packaged parcels)
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
A
Alain L.
Rating: 4 out of 5
Shipping costs too high compared to the competition.
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Response from rhumattitude.com
Thank you for your comment. Why did you buy from us then? The products were cheaper and you generally found what you were looking for? Did you find products that you can't find elsewhere? You requested delivery to Belgium, so yes, compared to Belgian e-commerce sites, we are probably a bit more expensive... However, please note that even for Belgium and a few other countries, we offer free shipping for orders over 140 euros in the cart. Feel free to provide examples, it will help us understand. Thank you again for your order and see you soon on our site! The Rhum Attitude team
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Maxime
Rating: 3 out of 5
Happy with the product, the Bacardi favorites are always of good quality, however, I was really disappointed with the delivery, paying fees for a 24-hour home delivery and picking up the package 3 days later at a relay point, I find that average.
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Response from rhumattitude.com
Thank you for your order and your feedback. We are handing your package over to a carrier. If for any reason things go wrong (delay, damage, etc.), we cannot know unless you reach out to us to inform us. The carriers we use are generally of good quality (Chronopost, Colissimo...) but none are perfect. We have sent you an email to offer you compensation, please feel free to respond. Best regards, The Rhum Attitude Team
C
Client
Rating: 5 out of 5
Tutto Pefetto
Response from rhumattitude.com
Grazie mille !
G
Guylaine
Rating: 5 out of 5
Gave it to a friend, he told us he loves traveling through all these rums in the boxes.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!
L
Latouche
Rating: 5 out of 5
Fast shipping, well packaged. Nothing to say. It's a gift, so I hope he likes it.
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Response from rhumattitude.com
Thank you very much for your feedback and see you soon on our site!