The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.
All reviews
G
Guillaume F.
Rating: 5 out of 5
Perfect, fast and neat! Quality rum.
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Response from rhumattitude.com
Thank you for this evaluation!
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olivier D.
Rating: 5 out of 5
all is perfect
Response from rhumattitude.com
Thanks !
F
François A.
Rating: 5 out of 5
Excellent site: a beautiful range, correct prices and free samples depending on the order amount.
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Thank you for your comment!
C
customer
Rating: 4 out of 5
The free samples promised above 140€ were missing. Otherwise, fast and secure shipping.
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Response from rhumattitude.com
Thank you for your very helpful comment. On one hand, we will send you a complimentary sample by mail (I will email you about this). On the other hand, we definitely need to improve 1 or 2 things regarding the ordering process and communication: 1) delivery is free for orders over 140 euros, and you received that; 2) regardless of the order amount, you are entitled to a complimentary sample that you need to choose in your cart from a list (the list varies depending on the order amount). That's why we clearly wrote 'go to your cart to choose a complimentary sample,' but we will find a way to ensure that this is not overlooked in the future. Best regards, Olivier from Rhum Attitude.
G
Gaël
Rating: 5 out of 5
0: Fast delivery, product matching my order. The only downside is that the gift package arrived all torn.
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Response from rhumattitude.com
1: Hello, Thank you for this review and for your comment. I am sorry for this incident. The package must have been 'mistreated' for the gift package to arrive torn like that. I will send you an email to see how to compensate you. Best regards, Olivier from Rhum Attitude
B
blanchard
Rating: 5 out of 5
2: Very good site, easy order, good tracking and fast delivery to a relay point. My husband loved the concept of the rum box. Now we just have to taste the miniatures.
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3: Thank you for your comment!
C
customer
Rating: 4 out of 5
4: Good site, responsive despite delivery difficulties and delays with the relay package. Customer service is very accessible by phone which is a big plus in my opinion.
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Response from rhumattitude.com
5: Thank you for your comment! We cannot avoid occasional problems with certain carriers. We use almost all of them (Colissimo, GLS, Mondial Relay, Chronopost...) and we closely monitor their performance to separate from one of them if necessary, as has happened in the past. Indeed, and I thank you for pointing it out, when there is a problem, you should have the reflex to write to us or call us. We then do our best to remedy a problematic delivery. Best regards, Olivier from Rhum Attitude
S
Soon
Rating: 5 out of 5
6: Perfect and beautiful packaging for a gift!
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7: Thank you!
O
OMEDES
Rating: 5 out of 5
8: Great site, very serious. I recommend it.
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9: Thank you for your review!
C
camille K.
Rating: 5 out of 5
really good experience, high level choice and Customer service
Response from rhumattitude.com
Thank you for your feedback !
J
Jean L.
Rating: 5 out of 5
10: Excellent and fast delivery.
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11: Thank you for your review!
J
Julie P.
Rating: 5 out of 5
12: No issues - fast shipping
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13: Thank you for your review!
C
customer
Rating: 4 out of 5
14: The products are up to standard, the advisors are as well, but be careful with partnerships on deliveries (several problems) and the quality of packaging is very variable.
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Response from rhumattitude.com
15: Thank you for your comment. Regarding deliveries, we use almost all carriers on the market so that everyone can use the one they are used to being delivered with. We constantly monitor their quality and we have separated from one of them in the past. None are 100% reliable unfortunately, and we are here in case of difficulty to act as a link with the carrier and to find solutions. Regarding packaging, we adapt them according to the contents of the packages and thanks to that we have very, very few breakages. In case of product damage, do not hesitate to come back to us, with photos, so that we can do what is necessary to replace damaged products (or broken ones obviously, but in this case do not forget to make reservations next to the signature requested by the delivery person or the relay point), and to improve ourselves of course.
18: This site is very serious, you can find everything at good prices and the delivery is fast and very careful, really serious.
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Response from rhumattitude.com
19: Thank you for your comment!
T
togari14
Rating: 5 out of 5
20: Excellent service!!! A small hiccup but due solely to the post office. Impeccable products. I highly recommend.
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21: Thank you for your comment!
C
customer
Rating: 5 out of 5
22: PERFECT. Thank you for everything...
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23: Thank you and for your review!
C
Carmélo G.
Rating: 5 out of 5
24: I really recommend it. It's certain that when the time comes, I will order again with my eyes closed.
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25: Thank you for your comment!
F
frederic L.
Rating: 5 out of 5
26: Transaction+++ Highly recommended
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27: Thank you for your review!
M
maxime
Rating: 5 out of 5
28: Perfect delivery in mainland France, well-protected package... impeccable... to be renewed.
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29: Thank you for your review!
S
Saves
Rating: 5 out of 5
30: The explanations are interesting and the rums are of high quality! Great!
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31: Thank you for your comment!
M
MONTPELLIER
Rating: 4 out of 5
32: Good delivery - well packaged - Efficient customer follow-up
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33: Thank you for your comment!
G
Gilles S.
Rating: 1 out of 5
34: The package was not delivered at home for the birthday even though the recipient was at home. They had to go to a relay point to retrieve their item another day. I will not order rum from Rhum Attitude again.
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Response from rhumattitude.com
35: Hello, I am sorry for this error on the part of the carrier. For our part, we did ship the package in the name and to the address requested. Following your feedback, I contacted you and refunded half of the shipping costs as compensation. Best regards, Olivier from Rhum Attitude
K
Karen
Rating: 5 out of 5
36: Product received on time, matching the order and very well packaged.
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37: Thank you for your comment!
K
Kévin G.
Rating: 5 out of 5
38: Wise advice, impeccable delivery. See you soon!
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39: Thank you for your comment!
J
julien D.
Rating: 5 out of 5
40: Products and delivery are TOP.
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41: Thank you for your comment!
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Nathalie B.
Rating: 5 out of 5
42: Perfect, careful order and arrived on time.
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43: Thank you for this review!
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Client
Rating: 5 out of 5
44: Very good site, fast and serious, I recommend.
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45: Thank you for your comment!
S
Serge S.
Rating: 5 out of 5
46: Super fast shipping, perfect, thank you.
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47: Thank you for this review!
M
Marine
Rating: 4 out of 5
48: Quality rums, very fast delivery. A very good gift idea for spirit enthusiasts.
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49: Thank you for your comment!
B
Bruno -.
Rating: 5 out of 5
0: A nice website - Competent and friendly people - Fast and quality service - Perfect
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Response from rhumattitude.com
1: Thank you for this comment!
B
Bizno
Rating: 5 out of 5
2: Very nice rum cellar, great tasting selection with always well-chosen boxes, reasonable prices. Super!
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Response from rhumattitude.com
3: Thank you for your comment!
Y
Yves
Rating: 5 out of 5
4: Service always perfect.
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5: Thank you for this evaluation and for your loyalty!
R
Richard B.
Rating: 5 out of 5
6: A very wide selection (I was able to order a Hampden Velier rum that was sold out everywhere else), and the idea of offering a sample of another rum with the order is excellent. Top delivery speed, I highly recommend.
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Response from rhumattitude.com
7: Thank you for this appreciation and for your positive feedback on our new systematic free sample offer.
X
Xavier M.
Rating: 5 out of 5
8: Very satisfied with my purchases... Package received on time
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Response from rhumattitude.com
9: Thank you!
J
Julie
Rating: 5 out of 5
10: For rum lovers, it's ideal... My husband has been able to discover rums from all over the world. He enjoys receiving his little package every month...
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Response from rhumattitude.com
11: Thank you for this appreciation!
C
Client
Rating: 5 out of 5
12: Very good, nothing to complain about.
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Response from rhumattitude.com
13: Thank you!
S
Shaqseb
Rating: 5 out of 5
14: No problem, very fast. Super
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Response from rhumattitude.com
15: Thank you for your appreciation.
J
JANA.D
Rating: 5 out of 5
16: Fast and careful shipping. Highly recommended.
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Response from rhumattitude.com
17: Thank you!
V
veronique A.
Rating: 5 out of 5
18: Quick order, efficient! Just a small downside for picking up the package, the mondial relay is not open as stated on the site! Otherwise, all good.
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Response from rhumattitude.com
19: Thank you!
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