Customer reviews of rhumattitude.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews

Summary of reviews

The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.

All reviews

C
Client
Rating: 5 out of 5
12: The comments helped me make my choice with peace of mind - expected result - very satisfied. I recommend.
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F
FD D.
Rating: 5 out of 5
14: Simple order, competitive prices, impeccable packaging. Go for it!
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LE G.
Rating: 5 out of 5
16: Selection of rums, easy ordering, competitive prices, and fairly quick delivery with effective bottle protection. I ordered Labat 59° & 50° + battery syrup. I am fully satisfied.
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Laurent C.
Rating: 5 out of 5
18: Fast shipping, bottles very well packaged, nothing to add!!
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V
Vanessa C.
Rating: 5 out of 5
20: Very responsive to questions before ordering. Fast and careful shipping, well-packaged bottles. We are delighted with our order.
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C
Client
Rating: 5 out of 5
22: Very friendly company, fast, serious, efficient. Plus, I received gifts, which is extremely rare in this business. I highly recommend.
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23: Thank you for your comment!
S
Sébastien
Rating: 4 out of 5
24: Perfect delivery. Regarding the rum, I didn't like it too much.
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Response from rhumattitude.com
Thank you for this comment. Sorry about the rum. We have over 1000 references. Before buying a bottle, there are 2 options: 1) write to us or call us for advice 2) order samples to try. I remain at your disposal. Olivier from the Rhum Attitude team.
C
Client
Rating: 5 out of 5
26: VERY GOOD SITE AND VERY GOOD ADVICE VERY GOOD RUM
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C
Client
Rating: 5 out of 5
28: I recommend the site. Fast delivery. Careful and suitable packaging for the bottles. Attractive prices.
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Thierry S.
Rating: 4 out of 5
30: Delivery as expected, very good condition of the item, deadline respected.
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31: Thank you for your comment!
A
Alain S.
Rating: 5 out of 5
32: Very serious site. I highly recommend it.
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D
Déborah
Rating: 5 out of 5
34: Very fast delivery, very well packaged, very well presented. Customer service is impeccable. The booklet was missing upon receipt, but a quick email was enough to receive it shortly after by mail.
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Response from rhumattitude.com
Thank you for your comment. An unusual preparation error indeed, which we rectified immediately.
C
Client
Rating: 4 out of 5
36: Serious, fast, wide choice... well done!
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Serge V.
Rating: 5 out of 5
38: Excellent service, very reliable and fast.
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J
jean-louis
Rating: 4 out of 5
40: Order on this site with available product. Delivery on time and well protected. One small thing missing is to inform the customer by email about the shipment of the order. It is necessary to ensure proper acknowledgment of the order as well as its follow-up by informing the customer at each stage.
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Response from rhumattitude.com
Thank you for your comment. We of course inform the customer of the shipment by providing the package references to track it on the carrier's website. I just resent you the email. Maybe it was in your spam? I remain at your disposal for any further clarification. Olivier from the Rhum Attitude team.
C
Client
Rating: 5 out of 5
42: Super professionals!
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H
Hate G.
Rating: 5 out of 5
44: Everything is perfect at Rhum Attitude.
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M
Marie
Rating: 4 out of 5
46: Compliant and interesting products, short delivery time.
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A
Alain
Rating: 5 out of 5
48: I appreciate the care taken in packaging and the speed. The wide choice is a major argument. The classification and the commented characteristics are other points.
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C
Client
Rating: 5 out of 5
Very nice box, the presentation is classy. The tubes are glass, pleasantly surprised. Package received on time. Nothing to say. Good gift idea for rum lovers.
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C
Client
Rating: 5 out of 5
Fast delivery, careful packaging. What more can I say? It's perfect.
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H
Hakim
Rating: 5 out of 5
Very interesting prices on a large number of products. Very fast delivery and the bottles are well packaged. I recommend.
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J
J.-J. W.
Rating: 5 out of 5
Nothing to complain about. Delivery time respected. Package in good condition. A small gift included (a glass) and the shipment corresponds to the order.
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Nanie 2.
Rating: 4 out of 5
Perfect first order! Good communication, nice packaging, fast delivery. A small improvement possible: include a small description of each rum (origin, tasting...). See you soon for the next order.
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Response from rhumattitude.com
Thank you for this comment. We take your opinion into account for future improvements.
C
Christophe G.
Rating: 4 out of 5
Everything is perfect. No bad surprises to report. Only issue with the Mondial Relay point.
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Response from rhumattitude.com
Thank you for your comment. We are sorry for this Mondial Relay issue. No carrier is 100% reliable, but we closely monitor the performance of each one and we take action with them to constantly improve the delivery service.
P
perichon
Rating: 5 out of 5
Second order, delivered on time, and good quality product.
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Steph E.
Rating: 4 out of 5
Fast and reasonable in terms of price.
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C
Client
Rating: 4 out of 5
Speed, efficiency, and perfectly packaged package. Moreover, good value for money... Cheaper than on other sites. I will order again without hesitation.
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D
Damien
Rating: 5 out of 5
Very good advice, fast delivery, correct prices.
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C
Client
Rating: 5 out of 5
Speed of dispatch, quickly informed that my relay point was closed. Choice of a new relay by very quick email exchange, solid packaging, and thank you for the small gift. I don't know why, but when it's a gift, I don't ask too many questions.
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Response from rhumattitude.com
We put small gifts in most packages, and sometimes even big ones. That's just how we are :)
C
Client D.
Rating: 3 out of 5
Too bad!! The content is excellent but the packaging is of very disappointing quality. The package or rather the envelope arrived and we already knew what it contained. Indeed, it smelled of rum all over!.... I opened the envelope and there was the disappointment. Small plastic bottles with labels stuck crookedly. Upon opening, even more disappointed because I struggled to open one of the bottles. The screw cap turned endlessly. I didn't want to drink it all at once and the new surprise, impossible to screw back 2 out of 3 bottles... Luckily the rum itself lived up to its promises. It's a good idea but the packaging is very disappointing for the price asked. It feels cheap for exceptional rums especially at 15€ for 5cl....
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Response from rhumattitude.com
Thank you for your comment. We take note of this incident (I am referring to the impossibility of resealing certain bottles). This is the first time we have received this feedback and we will monitor this point. Regarding the labels, they are applied by hand which explains why they are sometimes crooked. As for the choice of PET (recyclable plastic suitable for spirits), it is intentional because it is the only way to ensure zero breakage and to offer the prices we practice for samples. I remain at your disposal and hope to see you again on our site. Olivier from the Rhum Attitude team.
C
Client
Rating: 5 out of 5
Fast, efficient, and a wide choice...
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A
Alves
Rating: 5 out of 5
Very professional, meets my expectations, gift that was very well received, content of the vials quite suitable for tasting, very clear booklet and nice discoveries!
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F
Fabrice
Rating: 5 out of 5
Everything is perfect, packaging is great, speed of dispatch or tracking. I recommend.
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Laurent -.
Rating: 5 out of 5
First order, 5 vials in a box. Fast delivery, well-packaged package.
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C
Client
Rating: 5 out of 5
Everything perfect! Thank you!
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C
Client
Rating: 5 out of 5
Very good, order delivered perfectly, delighted with the products received and will order again soon.
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M. B.
Rating: 5 out of 5
Important choice, fast and especially careful shipping, which is not the case with all merchants. I recommend! Only small downside, past orders are not saved on the customer account.
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C
Client B.
Rating: 5 out of 5
No particular issues. My order arrived as expected and in good condition...
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C
Client
Rating: 5 out of 5
All very good and fast.
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