Customer reviews of rhumattitude.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 977 published reviews

Summary of reviews

The online store excels in providing a wide variety of products, particularly in the rum category, ensuring customers find exactly what they seek at reasonable prices. Shipping is consistently highlighted as fast and reliable, with many noting that their orders arrive within a short timeframe and in excellent condition. Customers appreciate the attention to detail in packaging, which not only protects the products but also enhances the overall experience, especially for collectors.

All reviews

M
Mathieu G.
Rating: 5 out of 5
The last scotch tasted thanks to the pods was excellent.
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Valerie
Rating: 5 out of 5
Fast delivery and perfect commercial service.
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Response from rhumattitude.com
Thank you for your comment, but we do not understand: as a gift, you chose a 3 euro gift card, and we sent it to you by email on the day you placed your order. Maybe it's in your spam? We have resent the gift card. Furthermore, when there is a problem, do not hesitate to contact us immediately at [email protected] or at 01 75 51 46 19. We are happy to resolve it. The Rhum Attitude team.
C
Client
Rating: 5 out of 5
Exceptional rums and very fast and careful delivery. It was perfect.
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Katia B.
Rating: 5 out of 5
Perfect for delivery and products.
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Laurence
Rating: 5 out of 5
Problem with the delivery and they were very professional, nothing to complain about. I recommend and thank you again for the follow-up.
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Hansy H.
Rating: 4 out of 5
Update: I was contacted by customer service who offered me a commercial gesture. I have therefore revised my rating. I placed 2 orders with Rhum Attitude. The first, samples, which is very nice for making discoveries. The second, 2 rums that I had selected. There was a delivery problem with the second order, which was placed at the beginning of December. It is true that the MR delivery service did not help. But the customer service of RA was not up to par. Faced with a delivery that was not arriving, I asked for an alternative solution, as it was for Christmas gifts. I was never contacted by RA following my request. It's a shame. The site is very well done and there is a lot of choice.
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Response from rhumattitude.com
Thank you for your order and your feedback. There must have been a misunderstanding because we indicated with your agreement that we would retrieve the package that Mondial Relay had mistakenly sent to a point too far from your home and send it back to your home. We will contact you again to offer you a discount for the trip you made.
J
Jean L.
Rating: 5 out of 5
Very good, I recommend.
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nenataglio
Rating: 5 out of 5
Great catalogue and fast shipping. Very good!!
C
Chango
Rating: 4 out of 5
Very fast, conforms to the description.
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Charlotte N.
Rating: 5 out of 5
Package very well packed and received quickly! Order of 2 rums, glass bottles intact.
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Client
Rating: 5 out of 5
Store known by my son, a rum enthusiast. I regularly place orders for his birthday: he finds quality rums, varied origins; great competence of the sellers, fast, safe, and efficient delivery. Reference store.
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Jean-Philippe
Rating: 5 out of 5
Excellent products and fast delivery.
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Anais M.
Rating: 5 out of 5
I recommend with my eyes closed. Product conforms to the description, fast and incident-free delivery, really well packaged to protect the product. Very serious site. Top????
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Natalie M.
Rating: 2 out of 5
Product itself was great. However, when I contacted them to enquire about the product and shipping, all was great and swift. But when my parcel arrived in Croatia, I was unable to get further info from the tracking link and the courier customer care was in French. I emailed them to help me locate it but to this day had no response. I spent a day trying to locate which local courier had it and then finally had to make a trip to the post office to collect. So was put off by their after care service. The product itself was well packaged. Perhaps, they should consider that international buyers are unable to reach their french courier postal should things go wrong,
Response from rhumattitude.com
Thank you for your order and your comment. We are really sorry we missed your e-mail that does never happen usually. We are glad the package arrived properly in the end. Regards Rhum Attitude Team
S
SB
Rating: 3 out of 5
After receiving my order, I discover that the miniatures are all plastic... really a shame especially for 50€ of purchase.
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Response from rhumattitude.com
Thank you for your order and your comment. We are sorry for this disappointment. It is difficult to overlook the explanations regarding the fact that the samples are in PET, however, one can be in a hurry or not see it, which is understandable. Each time you add a sample to your cart, it is written 'You have added one or more sample(s) to your cart: feel free to learn more about this offer.' with an invitation to click on 'Learn more.' And once in the cart, it is written 'You have at least one sample in your cart, feel free to learn more about this offer.' with the same 'Learn more.' button. Everything is explained. The PET (no breakage) preserves rum very well, just like glass, and has the advantage of avoiding breakage. Not all samples are in PET, however, the vintages or 'cask strength' are in glass but are 3 cl instead of 5: https://www.rhumattitude.com/format/sample-verre-3-cl/. You can absolutely retract and return the package. We have written you an email in this regard. The Rhum Attitude team.
P
Pascal H.
Rating: 5 out of 5
Used to ordering on this site, perfect as usual ?? Amazing choice and top customer service. Great choice of samples, very practical for discovery... Warmly recommended??
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Audrey F.
Rating: 5 out of 5
Very good experience and top customer service.
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Thomas S.
Rating: 5 out of 5
Fast & efficient, nothing to complain about!
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Vincent B.
Rating: 5 out of 5
Careful and fast delivery, always on top.
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C
Client
Rating: 5 out of 5
Quality of references, availability, prices, follow-up, and speed of shipping.
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Sandra 1.
Rating: 5 out of 5
Very serious company. Careful and fast shipping. Very commercial. Thank you!! Sandra
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Paméla B.
Rating: 5 out of 5
I found on this site a rum that I had been looking for a long time, at a more than reasonable price, including shipping costs. I recommend.
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BREGERAS G.
Rating: 5 out of 5
Services always perfect.
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Sébastien V.
Rating: 5 out of 5
Top delivery, on time and well packaged. This rum was for a gift, I had the opportunity to taste it, nothing to say, just excellent!
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Isabelle
Rating: 5 out of 5
Finally a serious company that is very easy to reach!!!! Thank you for your seriousness.
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BENE
Rating: 5 out of 5
Quality product as described at a fair price. Fast and secure shipping. Thank you for your professionalism.
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pascal L.
Rating: 5 out of 5
Very good first experience as the site is easy to use and delivery is quite fast.
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C
client(e)
Rating: 5 out of 5
Fast and careful delivery. Sample conforms. I will order again without hesitation.
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Q
Quentin
Rating: 5 out of 5
No issues from start to finish. Small sample to taste offered which is nice.
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C
Céline S.
Rating: 4 out of 5
Package very well packed and protected, received on time, too bad the print on one of the glasses is not great.
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clch
Rating: 5 out of 5
Really top quality products, fast and careful shipping, I recommend.
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Danielle D.
Rating: 5 out of 5
5 stars for the efficiency of order processing, the speed of delivery, and the care taken in packaging. Very satisfactory visual aspect of the product. Reserved opinion for tasting as it is a gift for Christmas.
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Emilie N.
Rating: 2 out of 5
Very disappointed, plastic bottle and gift box offered is just a vulgar organza bag, in short, very expensive.....
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Response from rhumattitude.com
Thank you for your feedback. We are sorry for this disappointment. Indeed, the 5 centiliter bottles that allow tasting the rums are in PET. Those of 3 centiliters (for the more expensive rums) are in glass. When you add a bottle to the cart, and in your cart, a message appears indicating 'You have added one or more sample(s) to your cart: feel free to learn more about this offer.' with a button 'Learn more.'. By clicking on this, everything is explained, with photos, including the photo of the bag if you do not take presentation boxes (which are paid). We sent you an email to propose solutions, do not hesitate to reply. The Rhum Attitude team.
B
bakker
Rating: 5 out of 5
was opzoek naar een specifieke rum en heb deze gevonden bij Rhum Attitude. het bestellen ging makkelijk. de afhandeling van de order ging snel en ik heb het pakket snel en goed ontvangen.
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Petr C.
Rating: 5 out of 5
Everything was perfect, thank you.
D
Denis
Rating: 5 out of 5
Very informative website, excellent quality rum, with small bottles to taste new kinds. Very fast delivery. Bravo.
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Paul I.
Rating: 5 out of 5
Delivery times respected and some whiskies found cheaper than on other sites.
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JEAN-CLAUDE P.
Rating: 5 out of 5
Fast delivery and very well packaged parcel. No issues.
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Jaouad C.
Rating: 5 out of 5
Very good product delivered on time.
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René D.
Rating: 5 out of 5
Order and delivery very fast. Perfection.
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