The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.
A great discovery for this manufacturer of made-to-measure table legs. Order placed without a hitch, followed by impeccable delivery, since the product was very well protected and packaged! Delivery times are relatively long, so you need to be patient. The legs ordered seem to be of excellent quality for a very reasonable price.... All in all, a very positive first experience!
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Response from RIPATON
Thank you for your positive feedback, Frank! We're glad you enjoyed our service and are satisfied with our products. We do our best to provide quality products at affordable prices. Have a nice day!"
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Romain D.
Rating: 5 out of 5
following a purchase from 01/05/2024
Good quality product
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website. We are delighted that you are satisfied with the product you purchased and that you found it to be of good quality. Your opinion is very important to us and encourages us to continue offering quality products to our customers.
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Philippe L.
Rating: 5 out of 5
following a purchase from 06/05/2024
I bought a railing shelf. It's great. Great quality. Delivery was fast.
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website! We are delighted that you are completely satisfied with your purchase and that the delivery was fast. We always take care to offer quality products to our customers. Thank you again for your confidence and we look forward to seeing you again on our site.
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Thomas G.
Rating: 5 out of 5
following a purchase from 14/05/2024
Nice finish, but I have a reservation about the matte black, which I think is more of a satin black.
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Response from RIPATON
Thank you for your feedback, Thomas. We're glad you like the finish of our RIPATON products. We take note of your comment about the matte black and will do our utmost to improve it in the future. We hope to count you among our loyal customers. Thank you for your confidence!
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emma P.
Rating: 5 out of 5
following a purchase from 06/05/2024
Very good welcome Reception area modified but honoured
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Response from RIPATON
Thank you very much for your positive feedback on RIPATON. We are happy to hear that you were well received and that despite the change of venue, everything went smoothly. We hope to see you again soon for other events.
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FRANCIS M.
Rating: 5 out of 5
following a purchase from 02/05/2024
Package received in perfect condition, Simple assembly (Ambitious) Easily supports 120kgs table top
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Response from RIPATON
Thank you for your positive review, FRANCIS! We're delighted that you're happy with the product and its easy assembly. We hope you enjoy your RIPATON table to the full. Please feel free to share photos of your installation with us! We hope to see you soon. The RIPATON team.
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martial V.
Rating: 5 out of 5
following a purchase from 13/05/2024
Perfectly compliant and above all they were very quick to answer my questions! Thank you
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Response from RIPATON
Thank you for your positive feedback, we are delighted to have been able to meet your expectations. We hope to see you soon on our RIPATON website.
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Frédéric R.
Rating: 5 out of 5
following a purchase from 11/05/2024
Very professional, fast and compliant delivery.
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Response from RIPATON
Hello Frédéric, thank you for your review of our RIPATON website. We are delighted that you enjoyed your shopping experience with us. Customer satisfaction is our priority and we strive to provide professional service and fast delivery to meet your expectations. Thank you again for your trust and your 5 star rating, it means a lot to us. We look forward to serving you again in the future. Have a nice day.
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edmonde A.
Rating: 5 out of 5
following a purchase from 12/03/2024
Everything perfect with courtesy to boot
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Response from RIPATON
Thank you very much for your complimentary comment, we are delighted to have been able to satisfy you fully. We make a point of offering a quality service and it is a pleasure to know that it is appreciated. We look forward to seeing you again on our site.
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Cyrielle K.
Rating: 2 out of 5
following a purchase from 14/04/2024
We chose a French site because of the quality of the product and, above all, the quality of the service. Unfortunately, very poor communication, no information informing us of the delay in delivery. We were supposed to receive our order in 10 days and had to wait 1 month because after requesting information I was told that the materials were out of stock! What's more, when I logged on to the site a few days after placing my order, I found that the same item was on sale. Here again, no effort was made to understand or make any gesture... GLS delivery postponed 2 times.....Unfortunately, the product is in order...
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Response from RIPATON
Hello Cyrielle,
Thank you for taking the time to share your experience with us. We are sincerely sorry to learn that the communication regarding your order did not meet your expectations. Your feedback is valuable and will help us improve our services.
We assure you that we are doing everything possible to avoid this type of inconvenience in the future. Regarding the status of your order, we encourage you to contact us directly, we would be happy to find a solution that works for you.
We hope that your future experience with RIPATON will meet your expectations. Your satisfaction remains our priority.
Best regards,
The RIPATON team
S
Simon T.
Rating: 5 out of 5
following a purchase from 19/04/2024
Perfect from order to delivery! Perfectly on time.
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Response from RIPATON
Thank you for your positive feedback, Simon! We're delighted that you're happy with our service, from order to delivery. We do our best to meet deadlines and provide quality service to our customers. We hope you will continue to trust RIPATON for your future furniture needs. We hope to see you soon!
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matthieu G.
Rating: 5 out of 5
following a purchase from 06/05/2024
Good parcel and compliant product
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Response from RIPATON
Thank you for your positive feedback, Matthieu! We are delighted to hear that you are satisfied with your order on RIPATON. We hope to see you soon on our site. Have a nice day!
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Philippe A.
Rating: 5 out of 5
following a purchase from 03/05/2024
Great product, great customer contact. Can't ask for more. Bravo !
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Response from RIPATON
Thank you very much for your positive comment, Philippe. It makes us very happy to know that you appreciate our products and our customer service. We do our best to satisfy our customers and you can always count on us to provide you with quality products and service. Thank you again for your trust and support, it means a lot to us.
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Virginie M.
Rating: 1 out of 5
following a purchase from 30/03/2024
I am very disappointed. The varnished steel table legs I received were scratched and unvarnished in some places, resulting in rust marks. I was unable to reach a commercial agreement with the company, which did not recognize the manufacturing defects. I finally bought a protective treatment and I'm going to sand the legs to hide the defects. At this price and coming from a French company, it's a real shame.
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Response from RIPATON
Hello Virginie,
Thank you for taking the time to share your experience, and we are sincerely sorry to learn that you encountered issues with your order. We place great importance on the quality of our products and the satisfaction of our customers. Your feedback is valuable, and we take your comments very seriously.
We want to reassure you that we are reviewing each situation to improve our services and products.
Best regards,
The RIPATON team
J
jacques P.
Rating: 5 out of 5
following a purchase from 02/05/2024
good product, well packaged, clear instructions
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Response from RIPATON
Thank you very much. We're delighted that you're happy with our product and our service. We remain at your disposal for any further information. Thank you for your confidence.
M
Matthieu C.
Rating: 4 out of 5
following a purchase from 02/04/2024
Very nice product, seems solid. Short delivery time of one month.
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Response from RIPATON
Thank you for your positive review of our RIPATON website. We are delighted that you find our product beautiful and solid. We take note of the delivery time and will do our best to improve it in the future. Thank you again for your confidence.
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isabelle J.
Rating: 5 out of 5
following a purchase from 02/05/2024
Super
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website! We are delighted that you enjoyed your experience on our platform. Please do not hesitate to come back to us if you need anything. Have a nice day!
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Fabienne R.
Rating: 5 out of 5
following a purchase from 21/04/2024
Perfect, excellent quality, quick and easy assembly
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Response from RIPATON
Thank you for your positive feedback, we are delighted to hear that you are satisfied with our RIPATON site. We pride ourselves on offering quality products and efficient service. We hope to see you soon on our site for future projects!
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jimmy G.
Rating: 4 out of 5
following a purchase from 28/04/2024
Order Sunday arrive Friday the 24 to 48 hours are not respected. Package conforms to description and is well packed.
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Response from RIPATON
Thank you for your feedback, Jimmy. We're sorry for the delay in delivery, we'll do what we can to improve in the future. But we're glad you're happy with the product. Thank you for your confidence and see you soon on RIPATON!
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dominique M.
Rating: 5 out of 5
following a purchase from 25/04/2024
excellent product and very good telephone service
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Response from RIPATON
Thank you for your positive feedback, it encourages us to continue offering quality products and attentive customer service. We are delighted that you are satisfied with your purchase and our services. We look forward to seeing you again on our RIPATON website! Best regards.
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VINCENT B.
Rating: 5 out of 5
following a purchase from 08/04/2024
Good quality and delivery on time
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website. We are happy to know that you appreciated the quality of our products and that the delivery time was respected. We hope to continue satisfying you with our quality products in the future. Thank you again for your support and trust. See you soon on RIPATON! Sincerely, The RIPATON team.
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Nicolas R.
Rating: 5 out of 5
following a purchase from 18/04/2024
Very happy with the coffee table base 👍
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Response from RIPATON
Thank you Nicolas for your positive feedback! We're delighted you like the RIPATON coffee table base. Don't hesitate to come and have a look at our other products, you might find other pieces that will please you. See you soon on our site!
S
SYLVIE P.
Rating: 5 out of 5
following a purchase from 25/03/2024
product impeccable delivery we are delighted with the product
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website. We are happy to know that you are satisfied with your product and our delivery service. We look forward to seeing you again on our site!
S
Steven D.
Rating: 5 out of 5
following a purchase from 24/04/2024
Shelf with beautiful finish
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Response from RIPATON
Thank you Steven for your positive feedback on our RIPATON website. We are delighted that you have appreciated the quality of our shelves. Don't hesitate to come back to us if you need advice for your next purchase. Thank you for your confidence and see you soon on RIPATON!
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Jean S.
Rating: 5 out of 5
following a purchase from 23/04/2024
Compliant product. Fast manufacturing and shipping times. Perfect.
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Response from RIPATON
It's a pleasure to read your positive feedback, thank you for your trust and your satisfaction! We're delighted you liked our products and service. See you soon on RIPATON!"
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Murielle G.
Rating: 5 out of 5
following a purchase from 14/04/2024
Very good customer service - fast - efficient
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website! We are delighted that you were satisfied with our customer service and that you appreciated our speed and efficiency. We always strive to offer the best to our customers. We look forward to seeing you again on our site!
M
Marie Pierre V.
Rating: 5 out of 5
following a purchase from 24/04/2024
Fast delivery, high quality products. Shelves installed in the kitchen for decorative elements, I'm delighted with the end result. Thank you
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Response from RIPATON
Thank you for your comment Marie Pierre! We're delighted that you're completely satisfied with our product. Have a nice day!
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Angelina G.
Rating: 5 out of 5
following a purchase from 20/04/2024
Good quality, compliant product. Looks solid and well-made. On the other hand, an effort remains to be made on the over-packaging. Admittedly, my product arrived in perfect condition, but with a package twice the size of the product and a somewhat unreasonable amount of bubble wrap.
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website. We are delighted that you are satisfied with the quality and durability of our products. We will take into account your remark about over-packaging in order to reduce our environmental impact. Thank you again for your trust and support!
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Celine T.
Rating: 5 out of 5
following a purchase from 01/04/2024
Item as described and excellent follow-up
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Response from RIPATON
Thank you very much for your positive feedback, Celine! We are delighted to read that you are satisfied with your purchase on our RIPATON website. We always do our best to offer quality products and impeccable order tracking. Don't hesitate to come back to us if you need other items for your decorating or furnishing projects. Thank you again for your trust and your 5-star rating!
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Turi L.
Rating: 5 out of 5
following a purchase from 17/04/2024
Great product!
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website. We are delighted that you like our products. We work hard to offer quality products to our customers. Thank you again for your trust and support.
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CHRISTINE T.
Rating: 5 out of 5
following a purchase from 17/04/2024
Excellent in every way.
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website! We are delighted that you were satisfied with your experience with us. We will continue to work hard to provide you with quality service and quality products. Please don't hesitate to contact us if you need anything in the future. See you soon!
C
christiane F.
Rating: 5 out of 5
following a purchase from 09/04/2024
Pleasant site and very good quality products. Fast delivery and very well packed. Easy to assemble.
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Response from RIPATON
Thank you for your positive review of our RIPATON website. We are delighted that you have appreciated the quality of our products and the speed of delivery. We are constantly working to satisfy our customers and your opinion is a source of motivation for us! We hope to see you soon on our site. Thanks again for your business!
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NATHALIE B.
Rating: 5 out of 5
following a purchase from 29/03/2024
Very good products, good quality and very responsive after-sales service. I would recommend without hesitation.
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Response from RIPATON
Thank you very much for your positive feedback. We are delighted that you are satisfied with our products and our after-sales service. We make it a point of honour to offer our customers the best possible quality and to be there for them when they need us. We hope to see you soon on our RIPATON website.
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Marc L.
Rating: 3 out of 5
following a purchase from 04/04/2024
Too little explanation in the manual. The screw used to clamp the feet together is not at all suitable for tightening. The head of the screw is damaged. All the screws have to be changed. At 390€, it's abnormal to provide such mediocre quality screws.
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Dominique C.
Rating: 5 out of 5
following a purchase from 15/04/2024
Top
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Response from RIPATON
Thank you very much Dominique for your positive review of our RIPATON website. We are delighted that you enjoyed it. We do everything we can to provide a quality experience for our customers. See you soon on RIPATON!
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Pierre C.
Rating: 1 out of 5
following a purchase from 15/04/2024
I am very angry, it's been several times that I order and the feet arrive either not the same size or the color is not finished, I asked for a commercial gesture but nothing was done to me. If I don't get anything from you, I won't advertise, believe me.
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Response from RIPATON
Hello Pierre,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order did not meet your expectations and that you did not receive the appropriate service. Your satisfaction is our priority, and we take your feedback very seriously.
Best regards,
The RIPATON team
C
Carine A.
Rating: 5 out of 5
following a purchase from 02/04/2024
Superb pointer foot, beautiful finish
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Response from RIPATON
Thank you for your positive comment on our RIPATON website! We're delighted that you like the Needle Foot and are satisfied with its quality. We hope to see you soon on our site for other purchases!
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Emilie S.
Rating: 5 out of 5
following a purchase from 25/03/2024
I recently ordered some legs to make a coffee table, the order was sent very quickly, the quality was perfect, and assembly was very easy!
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Response from RIPATON
Thank you very much Emilie for your positive review of our RIPATON website! We are delighted that you were satisfied with your order and the product you received. We are continually working to improve our service and products, so please don't hesitate to come back to us if you need anything. Thank you again for your trust and support!
L
Loïc T.
Rating: 4 out of 5
following a purchase from 10/04/2024
very fast delivery. well packed. 3 kits ordered 1 defect on a board that is twisted. the 4 feet do not touch the ground. (wobbly)
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Response from RIPATON
Hello Loïc,
Thank you for your review of RIPATON. We are delighted to hear that you appreciated the speed of our delivery and the quality of our packaging. However, we are sorry to hear that one of your kits has a defect. We invite you to contact us directly so that we can find a solution together. Thank you for your trust and loyalty. See you soon on RIPATON.
Best regards,
The RIPATON team
A
Anne M.
Rating: 5 out of 5
following a purchase from 29/03/2024
My request was taken into account.
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Response from RIPATON
Thank you for your positive feedback, Anne. We're delighted to have been able to meet your expectations! Don't hesitate to come back to us if you have any other handcrafted furniture needs. We look forward to seeing you on RIPATON!
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