The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.
I am a little disappointed with the finish and especially the base of the foot which is sanded on a rather large surface. I think it's for the anti-slip action ??? For the varnish, I also have the impression that there is none on the whole surface. For the solidity, it is perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2018
I am very happy with my order Received quickly Great packaging Nice little thank you card Highly recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2018
easy to use site with a clear and neat design.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2018
respected deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2018
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2018
Well designed but poorly referenced, difficult to find from the main keywords
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2018
Very good product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2018
there are lots of ideas of beautiful things to do :))
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2018
Complete website : conforming photos, advice on sizes ... highlighting the French production
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/02/2018
2 delivery times announced on the product page and neither of them respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2018
Good but could be better
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2018
The legs are beautiful and of good quality, even if they arrived without the screws. On the other hand, the package arrived very late and in a terrible state: cardboard torn in places, tape ripped off. I'm a bit disappointed. But the legs themselves were carefully packed, so maybe the damage on the box is the work of the carriers. As for the customer service, it is good and the Ripaton employees are friendly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2018
no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2018
Nice site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2018
Shipping costs not clear. Had to contact the sales department and they responded quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2018
Good site, the presentation of the products is faithful to reality. The descriptions are clear, just lacks a little precision on the delivery date of the products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2018
The site is nice, the choice of colors allows possibilities and the purchase by unit is pretty cool.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2018
Quite ergonomic
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2018
attention, I had selected a foot of 40cm; then I went to check on another page that it was well this model which I wanted, I returned on the page of selection of the order, I validated without seeing that that was put back by default on 71cm! fortunately I will be able to use it, and I recommended another one. But it is a trap.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2018
Conforms to the order, very satisfied with the very good quality of the finishes. Concerning the skids, some competitors do better with adapted plastics to clip...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/01/2018
Perfect product, but the service leaves something to be desired! Error on the shipping costs + huge delay in delivery and when you try to contact them they don't even answer you ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2017
Wide choice of materials
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2017
Well designed and easy to use website. Small downside, the delivery was displayed as free at the time of the order, but in the end you had to pay for it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2017
Nice!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2017
4 stars because of the delay.
Otherwise very good nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2017
good site
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/12/2017
Nice packaging but half of the order was missing (the screws). Blocked without table until I sent it back... Requested for 2 days, not yet sent. Sorry :/
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Response from RIPATON
Hello, we are sorry for this error, we did our best to send you back screws by chronopost as soon as possible. Hopefully you have forgiven us :) Thank you for your order and good creation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2017
Accessible and fun
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2017
The delivery station to pick up my package was not at all the one initially planned. It was quite far. The product on the other hand was perfect.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2017
Good products but delivery time too long
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/11/2017
I ordered white feet, I received grey feet. I ordered screws, I didn't receive any. Three weeks after I reported the problem, I was promised white feet but I still have nothing. The feet are expensive and I expected an exceptional quality of service. Very disappointed.
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Response from RIPATON
Hello Blandine, as explained in our email exchanges these last few days and seen with margot, we were waiting for the return package of your feet initially received to reship the new feet in chronopost.
We understand your dissatisfaction and are doing our best to repair our mistake. Unfortunately, without having the assurance of recovering the feet we cannot resend a package.
It seems that we have misunderstood each other on this point, please excuse us.
Sincerely, Tom.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2017
The legs were installed today, we ordered 4 original steel legs. Fast and reliable delivery. The package arrived damaged but the legs were well protected so no problem.
The only negative point is that the table is not very stable, maybe we should have taken the "generous" legs that would have surely ensured more stability.
I recommend this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2017
Fast and of very good quality. I highly recommend this French handcrafted product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Very fast delivery time, but not much follow-up during the manufacturing process
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2017
A little long but worth the wait. Flaws in the appearance that are part of the industrial look of the steel. The legs are perfectly balanced. Very happy with the result.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2017
Perfecto
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2017
quality of the products!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2017
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2017
nice product to relook your furniture, update them
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