Customer reviews of RIPATON

Maybe some improvements on the site to find the sizes (or I'm not good) delivery very good

Quality material made in France. Perfect delivery and packaging, don't hesitate!

very good, it is strong

deadline respected good site

The site was very clear: product in stock and shipped in 24/48h. However my order took a week. After 5 days, the site still indicated "in stock" while the chat indicated that they had a delay in production.

It's perfect!

Hello, I was rather disappointed. Order tracking and delivery, nothing to complain about. The merchandise, on the other hand, was very disappointing: for the price, we expect almost perfection. One of the feet received seemed to have been scraped before the black paint was applied.
Moreover, when fixing, the shape of the screws leaves a rather disappointing finish because they cannot be pushed in far enough so the head is very visible. Visible screws and difficult to fix. Given the long wait and that it is custom made I did not see the point of bringing up the information but in the end quite disappointed even if the final rendering when you do not look at the scratches and screws underneath, it's nice because the shape of the feet and beautiful.

Quick pick-up and delivery Items received were as I expected Very good quality

Perfect. Meets my expectations and solid

Great!

Order received quickly and in good condition.

Very fast delivery and very satisfied with the product. Easy to install, the result is up to my expectations. A beautiful custom-made desk!

I think that the packaging is a little limited, I received the pieces with some small chips of varnish. Nothing really bad but the pieces were moving around a little in the box. So packaging to improve.

Very disappointed with my custom steel legs, which I had chosen with a clear varnish finish to keep the raw steel look. The 2 legs (which are anthracite steel) have several very light stains that are totally unsightly. These stains are not indicated at all in the product description (which is limited to indicating that there may be asperities, something totally acceptable and different, because no aesthetic impact). The pictures on the product page also show beautiful feet without any stains, and I complained to the customer service, which believes that these stains are totally normal and contribute to the authenticity of the product (lol).
Anyway, apart from offering me to send them back the feet (at my expense) so that they can paint them black (at my expense) and send them back to me (at my expense), nothing. I told them to complete the product description to explain the presence of these stains, since it's normal, and to add one of my pictures that shows what it looks like. But of course they won't do it, otherwise nobody would buy these feet anymore.

Everything is very well detailed on the website.

Not the first order at RIPATON and certainly not the last. Original and quality products. Ideal for DIY.

Everything was perfect, easy to order and perfect delivery, I recommend.

Very good communication, and very well informed... perfect purchase... I recommend

Very good site No problem with my order Delivery times are quite reasonable Delivery by carrier at home Product received in perfect condition

Order well packaged and received on time.

very satisfied, perfect delivery, good product

Reactivity of the customer service!

Announced in stock on the product page when ordering, it was in fact not. Result 20 days of delivery time!

my package was noted expedited after fifteen days after a reminder my package was found damaged

Beautiful quality of work. Foot up to our expectations

great site that I recommend with my eyes closed, see you soon for our future projects

Easy communication with Ripaton, listening and reactivity.

Just perfect and with a quality that has unfortunately become out of date in the times we live in...

Very good

Ripaton's service is impeccable. It's just the delivery service that leaves something to be desired. I placed 2 orders, both times I had problems with the delivery...

thank you

Easy to use site

Delighted with this purchase. Navigation on the site impeccable because site very clear.

SERIOUS

The feet are well made, but the site indicated the feet in stock, they took more than a week to come, without warning of the delay!

Mobil app... Clear, easy to use, intuitive

Very simple. Which is not too complicated when you have few products

Fast and of excellent quality. Nice choice.

I was disappointed by the quality of the finished product which has very pronounced irregularities, much more visible than on the photos of the site, no commercial gesture from the site. In short I do not recommend

Good approach to find the products and choices