Customer reviews of RIPATON

clear site, good visual

Fast order but delivery was postponed several times

Delayed order!

Delivery: the invoice not having been provided for the passage to the Swiss customs we had to pay a tax and the second parcel still did not arrive. We had to send the invoice to the customs to unblock the sending of the second package. The departure of my order took two months. Even if a delay was announced at the time of the order, a production delay and a painting problem made that the product arrived only very late.
The customer service is always very pleasant and responsive. Nevertheless, when I asked for the dimensions of the attached screws for the shelf, the person only gave me their length without the diameter. This second information is essential to find the right dowel when we do not have a caliper. Otherwise it would be nice to give the size of the screws on the website in the details of the shelf directly. The shelf is really beautiful, congratulations to the designer.

The delivery is marked "free". But in fact the delivery is free if you pick it up at home? which is not correct and not honest. Free pick up or home delivery. Otherwise, the rest is really good.

Good site

The site is pleasant, clear. The delivery of the 1st order was normal within the time indicated. However, the second order took 3 days longer than the one announced on the phone...

Hello, I could have made the full of stars because the website is top, illustration order entry etc.. customer service is very responsive! We feel the young and dynamic spirit! The deadlines are respected and the follow-up via DPD is perfect and optimal.
My downside is at the level of packaging corners and angles are protected but not enough! Black plastic film seems light for metal legs ... I received my packages but the feet are already scratched ... certainly occurred during the routing ... I did not make reservations it remains light and I was anxious to receive them and finally install my table. It could have been worse. Beyond that nothing to complain about!

The screws to fix the feet were missing. The holes on the feet were different on the 2 feet.

Nothing to report

Very detailed site.

Well detailed, easy to use.

The products, wall support and table stand are perfect to make an original bar on a solarium. The only downside is that there is no drilling for the screws on the wall plate and no template for the fixings...I used up my ruler! Otherwise thank you RIPATON lariem

The site is well done, clear and organized. However, the dimensions of the holes in the "stuntman" legs that I ordered are different between the data sheet and reality (it's a standard size so it was fine).

very good

clear and easy to use

Apart from a slightly slow delivery (for my taste), everything was perfect

I love my Ripaton feet! On the other hand, I had a little trouble placing the order, the site is not very intuitive On the other hand the package was not very well packaged, the black film was totally torn Fortunately the blue protections were effective

The site is well designed.
The product is of very good quality and manufacture However your deliverer was not correct in postponing for more than a week daily the delivery. It took the intervention of your customer service to receive the order. Also I will recommend your site but stipulating not to take a delivery by carrier

Product delivered 3 weeks late, without the screws and pads included with the product.

....

nice workmanship even if it's simple, a little notice of assembly, positioning of the skids ... would have been appreciated.

Nothing to report

Package badly packed / reception of the package all ripped off and many scratches on the feet ... not cool But I had no choice but to accept because the construction site had to be finished ...

Reactivity, small goodies on delivery, very good site

Up to now I have been very happy with your products, but I am very disappointed with the last product I ordered which has many defects. I would have liked to exchange it but I just returned from vacation and it seems that it is too late because I can't find the procedure on the site.

Time of reception a little longer than expected (a few days) - For the rest RAS.

Fast delivery

leg conforms to the order but the drilling was done on the wrong side (order for a high table leg) obligation to return a product in its original packaging that does not allow it.

easy to use

Second time I bought hairpin legs from Ripaton, and each time I was fully satisfied with the product. The legs are solid, designed, sleek. The only reason I put 4 stars and not 5, is that they use astronomical amounts of plastic to wrap the legs, when they could use paper (raw steel is quite strong in theory..).
So very good address if you are looking for cheap design legs made in France

Very nice table stand, received on time.

A great site, nice people who meet my expectations

human!

Interesting and clear. Aesthetic.

it would be necessary more photo on the site to make the difference on the completion of the product, I took raw because I did not make the difference visually with the other (other than white)

Good service and excellent product quality. Long live the made in France.

Packaging cardboard arrived in pieces but good quality products.

Very well built and pleasant site to visit.

Shipping costs too high