Customer reviews of RIPATON

nothing to report

Well done and practical site to choose the products, it gives desire. I think that it should propose useful accessories, like the skates adapted to the shape of the feet for example.

I placed an order on 3/10/20 on this site because the delivery was planned in 24-48h ... after several calls from me because no news from Ripaton I learned that there was a break on a screw, that I would be kept informed for the delivery date but that I would receive my order at a later date on 20/10! To my great surprise because still without any information from them I received my order on 23/10 (unfortunately far from 24-48h that had made us choose this site!)! However the feet are as we had imagined despite a disappointment when opening the package because on one of the feet it lacks the protective pads (hoping that the sending of those will be faster!)! We are therefore satisfied with the product but very disappointed with the management of our order.

Clear and easy enough to answer the client's search

Serious order and delivery I recommend

Indeed the metal can be very industrial in some places, but it's not just one small defect on 40 cm... Delivery in time and dimensions of the custom made well respected.

Hello, I was rather disappointed. Order tracking and delivery, nothing to complain about. The merchandise, on the other hand, was very disappointing: for the price, we expect almost perfection. One of the feet received seemed to have been scraped before the black paint was applied.
Moreover, when fixing, the shape of the screws leaves a rather disappointing finish because they cannot be pushed in far enough so the head is very visible. Visible screws and difficult to fix. Given the long wait and that it is custom made I did not see the point of bringing up the information but in the end quite disappointed even if the final rendering when you do not look at the scratches and screws underneath, it's nice because the shape of the feet and beautiful.

Very good package arrived very quickly and in perfect condition, just a detail I think the screws should be provided with the table legs. I recommend this site without problem.

Very disappointed with my custom steel legs, which I had chosen with a clear varnish finish to keep the raw steel look. The 2 legs (which are anthracite steel) have several very light stains that are totally unsightly. These stains are not indicated at all in the product description (which is limited to indicating that there may be asperities, something totally acceptable and different, because no aesthetic impact). The pictures on the product page also show beautiful feet without any stains, and I complained to the customer service, which believes that these stains are totally normal and contribute to the authenticity of the product (lol).
Anyway, apart from offering me to send them back the feet (at my expense) so that they can paint them black (at my expense) and send them back to me (at my expense), nothing. I told them to complete the product description to explain the presence of these stains, since it's normal, and to add one of my pictures that shows what it looks like. But of course they won't do it, otherwise nobody would buy these feet anymore.

Very good site and well done, package nickel and well packed.

The sequence of an order is not very intuitive, between the choice of addresses, the shipping method and the payment which are done in a curious order

Good site smooth navigation easy to choose product affordable price

Ripaton responds quickly to emails and delivery times are ok. We may have to check with the carrier to see if they can't deliver a little faster. It took a week although it arrived quickly at the final warehouse.

Good products.

Site ok, easy to use

Good, but a bit long to prepare.

The feet are very nice, but all the feet ordered are not exactly the same size (a few millimeters) which make the difference in the end. Overall satisfied despite this defect.

Very good products Reserve: useless to give the possibility of making comments on the merchant site if you do not take into account it ...

I was disappointed by the quality of the finished product which has very pronounced irregularities, much more visible than on the photos of the site, no commercial gesture from the site. In short I do not recommend

Well done site

Nice realization, solid and harmonious. Small remark : 2 small chips on the paint of the foot. You can't see them because they are next to the fixing holes of the tray but it's a pity

site with a pleasant navigation. Perhaps the manufacturing and availability times should be clearer

Quality material

Very good site

Nothing to report

Beautiful products

Fast delivery, within the time limit, well packaged product.

There is no other word to describe the level of dirtiness of this product and moreover they find it quite normal

Delivery service too slow. Also, the package was completely torn, so not protected enough.

Some concerns with the delivery: delivery time longer than expected and impossibility to contact the delivery man when he announced his arrival (reception of the package by a neighbor). The package was heavy and difficult to handle without handles or straps, too bad...

A problem in the selection of the volume of product ordered. Indeed when I select two units to put in my cart when I am on the product sheet, it does not save the info in the cart nor does it update the amount that it represents on the product sheet. In the end, not having paid attention to this, I thought I ordered two feet for 160€ when I discovered only one in the box to my great surprise. So I would say that I was wrong because the site does not seem to be optimized enough to avoid this kind of mistake... what is the point of putting an option to select a number of units if this option is not connected to the shopping cart...

The customer service is not at the RV

average quality, no resistance, very late reception

the product corresponds to the orders, just a small reservation as for the feet which are used to regulate the height, a little showy for my taste, I would have preferred that it is the color of the foot, in my case white

Nice products, clear site, fast delivery. I would have liked clearer advice on my question about which screws to use based on the thickness of the boards I use.

On-time delivery

very well designed site allowing to see all kinds of table legs on the same site

no particular problem for the navigation. the site is clear

I ordered a rack, it is very good but the feet were missing in the package. The after sales service was very responsive and was able to solve the problem very quickly

Fast and efficient delivery