Customer reviews of RIPATON

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 517 published reviews
5 3 870 86% 4 452 10% 3 115 3% 2 37 1% 1 43 1%

Summary of reviews

The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
Very satisfied with the product, great quality. A bit of a wait as I imagine the manufacturer had a lot of demand during the containment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2020
The site is easy to visit. Good ergonomics. The information given is true to life.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2020
Relatively accurate. Should better describe the complementary elements to the feet.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2020
good quality product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
The site is good, the same cannot be said for the product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2020
Nothing to say about the rendering and the order/delivery logistics. Just one drawback, which could be more annoying: A nice scratch on the face of one of the legs. I was able to assemble this leg with the scratch on the inside, so it doesn't show, but be careful anyway!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
The site is well thought out. Maybe it just lacks downloadable instructions
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/05/2020
On the advice of a friend I tested an order, I am very satisfied with the speed, my products of a very good quality at a reasonable rate.
I have since placed a new order with my eyes closed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Delivered despite the lockdown period and very responsive in email exchanges.
Satisfied with the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Very nice site but big problem of communication and information. Delay announced in reality in working days. Almost 1 month between the order and the delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2020
Order received quickly at my home. Everything is well packaged individually, supply of screws and foot pads.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/05/2020
Still no delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
Great site!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
The site is well done.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2020
Very efficient and fast!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2020
Very good except that for the delivery they do not specify the time it will take ... I was only told that some products could take longer but without specifying if this was the case for my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2020
Nice product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2020
First order. It seems clear and intuitive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2020
Delivery problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2020
practice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2020
Excellent quality of manufacture. Small downside on the delivery, package arrived completely exploded
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2020
Very disappointed
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Response from RIPATON
Hello Michèle, Do not hesitate to contact us at [email protected]. The clear varnish finish shows the roughness of the steel, a sign of its authenticity as indicated in the product sheet. Have a nice day, Marie - Team RIPATON
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2020
Satisfied, delivery a little long but answer with the cat fast and serious, so that gene less to wait a little.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/01/2020
very good product. fast delivery. i recommend it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2020
This is the only site I found to order a custom made table leg over 70 cm high. Very satisfied with the quality of the products, the quality of the packaging and the delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2020
Very qualitative product, it missed some parts, forgotten during the preparation but the customer service remedied it as soon as possible.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2020
Each foot has markings on both sides that can be seen from a distance.
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Response from RIPATON
Hello Nastassia, The finish you have chosen (clear matte varnish) shows the bending marks, visible on the article sheet. I hope the feet suit you! See you soon, Marie Team RIPATON
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2020
Bravo and thank you Ripaton... clean packaging, it's important for black lacquered steel products !!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/01/2020
The feet received are damaged in the same place on all four...
A little disappointed! Because this is the second time I order from them...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2020
Perfect customer service and delivery time respected
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2020
No information during the vacations for the Christmas period while it was indicated delivery product under 48h. I had to wait 12 days to get my items.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2019
Smooth site, clean delivery, and quality product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2019
Received within the announced time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2019
Product well protected but lacks protection on the inside of the foot frame. We have a scratch. Otherwise good quality product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
Hello, I would encourage you to pack the items separately, this would avoid scratches.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
The site is very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
Efficiency, quick response to email, (even if my request was not honored!) perfect delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2019
easy to navigate, product as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2019
None
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
Well
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