The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.
Fast delivery. Product conforms to order. I recommend
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Response from RIPATON
Thank you very much for your feedback, Ludovic! We're delighted that your experience with us has been a positive one, and we're glad that your product and delivery lived up to your expectations.
L
Lylou B.
Rating: 1 out of 5
following a purchase from 14/09/2023
Passable product but misleading site because: 1/ delivery times are not respected > when you call, you are told that the days announced are not working days but actually working days! lol 2/ in the description, you are told that screws and protective pads are included in the price > in the end, no protective pads are sent and the answer is "there is no visual showing protective pads" uhhh yes but it's written in black and white in the product description...
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Response from RIPATON
Hello Lylou,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience did not meet your expectations. Your feedback is valuable and helps us improve our services. We will review your comments regarding delivery times and the description of our product to better meet our customers' expectations.
Please do not hesitate to contact us directly so that we can find a solution together.
Best regards,
The RIPATON team
J
José F.
Rating: 5 out of 5
following a purchase from 12/09/2023
Excellent workmanship. Perfect lacquering. Fast delivery. A must: super packaging on wooden pallet with screws. Maximum foot protection for transport. French production to be recommended. Very satisfied.
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Response from RIPATON
Thank you very much for your positive review and support for our products. We are delighted that you have appreciated the quality and care attached to them, and we strive to offer a quality service to all our customers.
A
ANDRE M.
Rating: 5 out of 5
following a purchase from 29/09/2023
Solid and aesthetic material, I am satisfied ;)
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Response from RIPATON
Thank you very much for your feedback, Andre. We are delighted that your experience with us was positive. We appreciate your support!
L
Léo C.
Rating: 2 out of 5
following a purchase from 04/10/2023
Shipping problem, followed by a very very slow delivery. I ordered on the recommendation of a friend who worked there, but unfortunately I won't be able to recommend it myself...
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Response from RIPATON
Hello Léo,
Thank you for your feedback. We are sincerely sorry to hear that your experience with our delivery service did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously. We are actively working to improve our shipping times so that each of our customers can benefit from impeccable service. We hope to have the opportunity to demonstrate our commitment in the future.
Best regards,
The RIPATON team
B
Be Concret C.
Rating: 5 out of 5
following a purchase from 02/10/2023
fast delivery, table legs very well protected! top quality
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Response from RIPATON
Thank you very much for your very positive review! We are delighted to count you among our happy customers and to note that the table legs were very well protected during shipment. We thank you for your trust and we do our best to offer you a quality experience.
I
isabelle P.
Rating: 5 out of 5
following a purchase from 30/09/2023
Top super product 👍
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Response from RIPATON
Thank you very much for your positive review, Isabelle! We are very happy that you enjoyed our product!
A
Audrey B.
Rating: 5 out of 5
following a purchase from 28/09/2023
I haven't put the stand together yet, but the order and delivery went well. It was fast :)
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Response from RIPATON
Thank you very much for your review Audrey! We are delighted to have been able to offer you a fast and quality service.
R
Reind D.
Rating: 1 out of 5
following a purchase from 01/10/2023
It took ages before I received my package... even AliExpress is shipping faster these days.
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Response from RIPATON
Hello Reind,
Thank you for taking the time to share your feedback. We are sorry to hear that the delivery of your package took longer than expected. Your feedback is valuable and we are working tirelessly to improve our service. Please do not hesitate to contact us directly for any questions or specific situations.
Best regards,
The RIPATON team
M
Marie R.
Rating: 5 out of 5
following a purchase from 14/09/2023
To TOP 👌
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Response from RIPATON
Thank you very much for this very positive feedback! We are delighted that it was TOP 👌 in your opinion and we thank you for that.
J
JeanLuc A.
Rating: 5 out of 5
following a purchase from 29/09/2023
Deadlines were met and the shelves were superb and sturdy.
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Response from RIPATON
Thank you JeanLuc for your review! We're glad you're happy with our work! We hope you enjoy using your new shelves.
J
Jean-Hugues B.
Rating: 5 out of 5
following a purchase from 19/09/2023
Beautiful workmanship and very fast delivery - my parcel arrived early. The feet were also very well protected for transport.
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Response from RIPATON
Thank you very much Jean-Hugues for your positive review! We are happy to know that you are satisfied with your experience with our site and appreciate the quality of our products and our delivery service. Thanks again for your support and we hope to see you soon!
L
Lavantes P.
Rating: 1 out of 5
following a purchase from 26/09/2023
Shame. I never received my parcel, I sent an email to find out where my order was, I never got a reply. When I call, customer service is always unavailable. I can't recommend them.
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Response from RIPATON
Hello,
You sent us an email on 09/10 with a response from us within 10 minutes. The first shipment had been lost, so we've done everything we can to get it back to you as quickly as possible.
We hope you enjoy your order :-)
See you soon.
Customer service
S
Sara P.
Rating: 5 out of 5
following a purchase from 23/09/2023
Great products
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Response from RIPATON
Thank you Sara for your review! We appreciate you taking the time to share your opinion with us and are glad you liked our products.
D
Denise B.
Rating: 5 out of 5
following a purchase from 17/09/2023
excellent service I had made a mistake in my order Ripaton solved the problem quickly and efficiently
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Response from RIPATON
Thank you very much Denise for your very positive review! We are delighted that Ripaton was able to solve your problem quickly and efficiently. We make it a point of honour to satisfy our customers and your message reassures us in our approach.
B
Betina A.
Rating: 5 out of 5
following a purchase from 25/09/2023
Package received promptly! As for the product itself...it's top-notch: looks just like the photos, easy to assemble (although you do need 4 hands) and it's stable and sturdy! I can't recommend it enough!
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Response from RIPATON
Thank you for your review, Betina! We're glad you liked the product and that the package arrived quickly. We are delighted that you recommend it!
J
Julien D.
Rating: 5 out of 5
following a purchase from 18/07/2023
The products are of good quality, nevertheless I find it a pity that we do not have more discount for professionals.
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Response from RIPATON
Thank you Julien for your feedback. We are constantly working to improve the offers for our business customers and will soon have more interesting discounts for you.
C
Capucine G.
Rating: 5 out of 5
following a purchase from 30/08/2023
Great! Very good customer service that I have had several times online. Very happy with my purchase.
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Response from RIPATON
Thank you very much Capucine for your positive review! We are delighted that you are satisfied with your purchase and your experience. We hope to see you again soon.
E
Emmanuel F.
Rating: 5 out of 5
following a purchase from 17/09/2023
Compliant
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Response from RIPATON
Thank you Emmanuel for your positive review, we are delighted that you liked our site.
Y
Yves M.
Rating: 5 out of 5
following a purchase from 18/09/2023
Product conforms to description, order shipped quickly, good tracking of shipment, it was perfect!!!!
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Response from RIPATON
Thank you very much Yves for your feedback and support! We are delighted that your order met your expectations and thank you for your confidence.
S
Sophie W.
Rating: 5 out of 5
following a purchase from 20/09/2023
We're very happy with our table legs! Impeccable, fast and efficient service. We recommend without hesitation!
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Response from RIPATON
Thank you very much for your positive comment Sophie. We are very happy to know that you are satisfied and that you recommend us. We appreciate your feedback and will make sure to always provide you with quality service.
S
Sabrina R.
Rating: 5 out of 5
following a purchase from 17/09/2023
Super happy with my order
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Response from RIPATON
Thank you very much, Sabrina! We are delighted that you are satisfied with your order.
A
Anne-Lise P.
Rating: 5 out of 5
following a purchase from 05/09/2023
Very careful delivery, beautifully manufactured product
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Response from RIPATON
We are delighted that you enjoyed your delivery and your product! Thank you very much for your positive review.
B
Benoit B.
Rating: 5 out of 5
following a purchase from 25/08/2023
Very nice product
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Response from RIPATON
Thank you Benoit for your very positive review! We're glad you liked the product and hope your experience with us will be as pleasant as ever.
E
Eric L.
Rating: 5 out of 5
following a purchase from 28/08/2023
Good advice, respect for commitments.
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Response from RIPATON
Thank you for your positive review of our RIPATON website. We are delighted that you appreciated our advice and commitment. We thank you for your support and look forward to your continued patronage.
J
Johanna B.
Rating: 5 out of 5
following a purchase from 02/09/2023
Great product, great service, I recommend it!
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Response from RIPATON
Thank you very much, Johanna, you're very kind! We're delighted that you like our site and the products and service we offer.
J
John B.
Rating: 5 out of 5
following a purchase from 27/08/2023
French company with good products. Careful delivery
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Response from RIPATON
Thank you John for your review! We are delighted that you are satisfied with our company and our products. We thank you for your valuable feedback and hope to see you again soon.
N
Nadine M.
Rating: 5 out of 5
following a purchase from 11/09/2023
Perfect for feet, they are beautiful. But the package arrived very damaged, cardboard torn.
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Response from RIPATON
Thank you very much for your review, Nadine. We're really pleased that you're happy with the products in our RIPATON store and we're sorry that the parcel arrived damaged. We work hard to ensure the utmost care for our products, and we are very sorry if this was not the case. Please do not hesitate to contact us should you require any further information.
B
Benjamin S.
Rating: 5 out of 5
following a purchase from 30/08/2023
Order arrived on time and well packaged.
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Response from RIPATON
Thank you Benjamin for your review! We are delighted to hear that you are satisfied with your experience on our site. We hope to see you again soon!
S
Sandrine L.
Rating: 5 out of 5
following a purchase from 13/09/2023
Excellent quality wear, I recommend without hesitation.
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Response from RIPATON
Thank you very much for your positive review, Sandrine! We're delighted you liked the quality of our products and hope to see you back on our site very soon.
J
Josephine T.
Rating: 5 out of 5
following a purchase from 02/09/2023
Package arrived very well packaged with matching screws. The feet are perfect. Even more beautiful in person.
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Response from RIPATON
We are delighted that Josephine is happy with her order and that she likes the feet. Thank you so much for your feedback!
C
Candice D.
Rating: 5 out of 5
following a purchase from 31/07/2023
Quality product and fast delivery!
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Response from RIPATON
That's very kind of you, Candice! We're delighted that you're satisfied with our products and service. Thank you for your confidence!
B
Béatrice L.
Rating: 5 out of 5
following a purchase from 11/09/2023
Very good quality feet. Really happy. Fast delivery.
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Response from RIPATON
Thank you very much Beatrice for your positive review! We are delighted to hear that you are satisfied and that your purchase and delivery were a success. We hope to keep you satisfied and thank you again for your support.
L
Lény J.
Rating: 5 out of 5
following a purchase from 11/09/2023
Impeccable order delivery.
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Response from RIPATON
Thank you very much for your comment, Lény! We're glad we could satisfy you.
C
Christian M.
Rating: 5 out of 5
following a purchase from 21/08/2023
Nothing to complain about.
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Response from RIPATON
Thank you very much for your appreciation, Christian! We're delighted you like our site and hope you enjoy your next visit even more.
G
Gaétan M.
Rating: 5 out of 5
following a purchase from 28/08/2023
Super product: delighted to be able to put made in france to work. merci beaucoup!
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Response from RIPATON
Thank you very much Gaétan, that's very encouraging! We're glad you were able to take advantage of our products.
T
Thierry R.
Rating: 5 out of 5
following a purchase from 25/08/2023
Very good. Totally satisfied with the work.
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Response from RIPATON
Thank you very much for your very positive review, Thierry. We are delighted to see that you are completely satisfied with our RIPATON site!
S
Sébastien M.
Rating: 5 out of 5
following a purchase from 22/08/2023
Custom-made items: perfect! Magnificent rendering
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Response from RIPATON
Thank you very much Sébastien for your comment! We're glad you're satisfied with our service and our products. We will continue to satisfy you with more and more quality.
J
Julie S.
Rating: 5 out of 5
following a purchase from 07/08/2023
Wide choice of models, sizes and finishes. Product received carefully packaged, very nice finish. Delivery time longer than announced and lack of visibility on delivery tracking.
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Response from RIPATON
Thank you very much, Julie, for your review. We are very pleased to hear that you are satisfied with the products on our site and that you appreciated the finish and care taken with the packaging. We apologize for the problem with the delivery time and tracking. We will take your comments into account and do our best to improve our services in the future.
C
Catherine P.
Rating: 5 out of 5
following a purchase from 12/08/2023
Just great
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Response from RIPATON
Thank you very much for your very positive comment, Catherine. We are delighted that you liked our RIPATON site. We wish you a pleasant stay on our platform.
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