Customer reviews of RIPATON

Very fast and efficient ordering and delivery process

Top product

Very good. Very well packaged product. The delivery time in relay point is a little long 6 days after shipment of the order seems to me a little excessive

I placed an order on 3/10/20 on this site because the delivery was planned in 24-48h ... after several calls from me because no news from Ripaton I learned that there was a break on a screw, that I would be kept informed for the delivery date but that I would receive my order at a later date on 20/10! To my great surprise because still without any information from them I received my order on 23/10 (unfortunately far from 24-48h that had made us choose this site!)! However the feet are as we had imagined despite a disappointment when opening the package because on one of the feet it lacks the protective pads (hoping that the sending of those will be faster!)! We are therefore satisfied with the product but very disappointed with the management of our order.

Just perfect

Super

The site is very clear

ripaton present on social networks responds very quickly, it's very nice

A small problem concerning the delivery, since I was not informed of the day of delivery and that the carrier passed in my absence. However, the delivery could be scheduled for the next day.

well done

Very simple website and customer service at your service!

several orders to date no regrets!! ;)

Pleasant and well constructed site

Simple

Very nice discovery, high quality items with a fair price. Fast delivery.

Very competent

Perfect

Very good quality product and top delivery service

Site full of inspiration! Good quality products! This is my 3rd order and probably not the last.

Maybe some improvements on the site to find the sizes (or I'm not good) delivery very good

Quality material made in France. Perfect delivery and packaging, don't hesitate!

very good, it is strong

deadline respected good site

It's perfect!

Hello, I was rather disappointed. Order tracking and delivery, nothing to complain about. The merchandise, on the other hand, was very disappointing: for the price, we expect almost perfection. One of the feet received seemed to have been scraped before the black paint was applied.
Moreover, when fixing, the shape of the screws leaves a rather disappointing finish because they cannot be pushed in far enough so the head is very visible. Visible screws and difficult to fix. Given the long wait and that it is custom made I did not see the point of bringing up the information but in the end quite disappointed even if the final rendering when you do not look at the scratches and screws underneath, it's nice because the shape of the feet and beautiful.

Quick pick-up and delivery Items received were as I expected Very good quality

Perfect. Meets my expectations and solid

Great!

Order received quickly and in good condition.

Very fast delivery and very satisfied with the product. Easy to install, the result is up to my expectations. A beautiful custom-made desk!

Very disappointed with my custom steel legs, which I had chosen with a clear varnish finish to keep the raw steel look. The 2 legs (which are anthracite steel) have several very light stains that are totally unsightly. These stains are not indicated at all in the product description (which is limited to indicating that there may be asperities, something totally acceptable and different, because no aesthetic impact). The pictures on the product page also show beautiful feet without any stains, and I complained to the customer service, which believes that these stains are totally normal and contribute to the authenticity of the product (lol).
Anyway, apart from offering me to send them back the feet (at my expense) so that they can paint them black (at my expense) and send them back to me (at my expense), nothing. I told them to complete the product description to explain the presence of these stains, since it's normal, and to add one of my pictures that shows what it looks like. But of course they won't do it, otherwise nobody would buy these feet anymore.

Everything is very well detailed on the website.

Not the first order at RIPATON and certainly not the last. Original and quality products. Ideal for DIY.

Everything was perfect, easy to order and perfect delivery, I recommend.

Very good communication, and very well informed... perfect purchase... I recommend

Very good site No problem with my order Delivery times are quite reasonable Delivery by carrier at home Product received in perfect condition

Order well packaged and received on time.

very satisfied, perfect delivery, good product

Reactivity of the customer service!

Beautiful quality of work. Foot up to our expectations