Customer reviews of RIPATON

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Théodore R.

Rating: 4 out of 5

Published on 22/06/2021 à 21h29 following a purchase from 09/06/2021

There is sometimes a discrepancy between what is announced on the phone and their emails, but overall we are well advised!

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Thibault G.

Rating: 4 out of 5

Published on 20/06/2021 à 12h50 following a purchase from 22/02/2021

Pretty good

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Marie-Helene D.

Rating: 4 out of 5

Published on 19/06/2021 à 20h50 following a purchase from 09/06/2021

on the other hand 0 for the delivery it was necessary to recontact you and the provider who was said not to have our phone number although it was written on the pallet

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Rene F.

Rating: 4 out of 5

Published on 10/06/2021 à 19h53 following a purchase from 31/05/2021

very good, I will order again soon

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Joeva L.

Rating: 3 out of 5

Published on 06/06/2021 à 11h44 following a purchase from 19/05/2021

Correct price and delivery time. On the other hand, the finishing touches are not very good. The foot ordered to measure (140e all the same) is badly welded in an angle. Quite disappointing...

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Christine L.

Rating: 3 out of 5

Published on 30/05/2021 à 10h50 following a purchase from 11/05/2021

Hello, Improvement, it would be better to protect the orders in the box, because I received my table leg my protected and cardboard very damaged, I will recommend the same table leg, hoping that it will be better protected. Sincerely

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Response from RIPATON Published on 04/06/2021

Hello, Thank you for your feedback! We are currently working on a new packaging for this foot reference. We hope you enjoy your order. Best regards, Marie de Ripaton

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Celine P.

Rating: 4 out of 5

Published on 30/05/2021 à 08h45 following a purchase from 19/05/2021

Fast shipping nothing to report

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Laurence M.

Rating: 4 out of 5

Published on 21/05/2021 à 21h56 following a purchase from 10/05/2021

Very nice product

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Arnaud G.

Rating: 4 out of 5

Published on 06/05/2021 à 23h49 following a purchase from 26/04/2021

Very well done and practical site, except for a small error in stock for which the customer service warned me the day after my order, I received my package on time and in good condition! Quality product and up to my expectations!

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Colette B.

Rating: 4 out of 5

Published on 26/04/2021 à 15h21 following a purchase from 12/04/2021

Well done site...you can see the finish of the product very well.

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Tim D.

Rating: 4 out of 5

Published on 20/04/2021 à 21h14 following a purchase from 07/04/2021

Clean and clear.

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Alexandra M.

Rating: 4 out of 5

Published on 11/04/2021 à 08h33 following a purchase from 31/03/2021

Very good customer service very responsive and courteous

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Justine F.

Rating: 4 out of 5

Published on 02/04/2021 à 16h47 following a purchase from 23/03/2021

Great reactivity of the team to answer questions.
Order arrived very quickly.

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Nathalie G.

Rating: 4 out of 5

Published on 20/03/2021 à 18h18 following a purchase from 10/03/2021

very good

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Joelle F.

Rating: 4 out of 5

Published on 17/03/2021 à 13h21 following a purchase from 01/03/2021

speed of delivery, so far everything perfect

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Jean-Louis S.

Rating: 4 out of 5

Published on 13/03/2021 à 19h07 following a purchase from 03/03/2021

Everything went well but we were disappointed by the color of the feet which does not correspond to what we had seen on the site

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Séverine H.

Rating: 4 out of 5

Published on 11/03/2021 à 21h02 following a purchase from 01/03/2021

Very nice and high quality products

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Coralie D.

Rating: 4 out of 5

Published on 06/03/2021 à 22h38 following a purchase from 24/02/2021

Order shipped very quickly and well protected

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Alain C.

Rating: 4 out of 5

Published on 06/03/2021 à 13h07 following a purchase from 24/02/2021

Well designed

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Stephane C.

Rating: 3 out of 5

Published on 05/03/2021 à 19h35 following a purchase from 23/02/2021

Error in my delivery, you have a letter from me which I am waiting for the return

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Response from RIPATON Published on 08/03/2021

Hello, I have replied to your order, please check your junk mail. I'm waiting for a return from you! Beautiful day, Marie de RIPATON

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Philippine S.

Rating: 4 out of 5

Published on 05/03/2021 à 13h35 following a purchase from 23/02/2021

Quality products but no precise visibility on the delivery unless you contact the customer service! But very good communication

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Julien D.

Rating: 4 out of 5

Published on 04/03/2021 à 20h57 following a purchase from 22/02/2021

Top products and fast shipping

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Ghislain M.

Rating: 4 out of 5

Published on 04/03/2021 à 19h41 following a purchase from 22/02/2021

Very good products, very well finished, top quality. I only put 4 stars because of the long delay. 1 month between order and reception. But I recommend and I would recommend. Thank you

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Marie José B.

Rating: 4 out of 5

Published on 04/03/2021 à 15h40 following a purchase from 22/02/2021

Difficulties of connection for my part

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Alexandra P.

Rating: 4 out of 5

Published on 28/02/2021 à 15h45 following a purchase from 18/02/2021

Very fast delivery

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Teddy M.

Rating: 4 out of 5

Published on 27/02/2021 à 20h23 following a purchase from 17/02/2021

Great product Unfortunately it arrived scratched, but given the delays, we did not send it back. No regrets for that. Great product.

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Patrick M.

Rating: 4 out of 5

Published on 27/02/2021 à 18h49 following a purchase from 17/02/2021

Very good, but the delay for the second part of the order is a bit long (still pending) and the carrier has been postponed twice...

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Taylor G.

Rating: 4 out of 5

Published on 27/02/2021 à 15h06 following a purchase from 17/02/2021

Good follow-up of the goods and customer satisfaction. Order from Switzerland almost without problem

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Loïc A.

Rating: 3 out of 5

Published on 25/02/2021 à 16h46 following a purchase from 15/02/2021

Second order in 2 months and second delivery problem.
The carrier does not respect the day he announces nor the time slot he proposes by sms and obviously does not warn of these hazards.

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Cecile Y.

Rating: 4 out of 5

Published on 22/02/2021 à 22h36 following a purchase from 11/02/2021

correct site

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Fanny A.

Rating: 4 out of 5

Published on 18/02/2021 à 16h59 following a purchase from 08/02/2021

The wait time was longer than expected but the customer service was great. Thank you very much for your help.

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Maryse T.

Rating: 4 out of 5

Published on 11/02/2021 à 18h53 following a purchase from 01/02/2021

Good site

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Maxime N.

Rating: 3 out of 5

Published on 11/02/2021 à 16h23 following a purchase from 01/02/2021

Nice idea but surprise on delivery

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Loïc A.

Rating: 3 out of 5

Published on 04/02/2021 à 19h18 following a purchase from 25/01/2021

Clear and precise site, pleasant navigation / Good product ordered, qualitative, conforms / Delivery not respectful of the announced timing.

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Response from RIPATON Published on 08/02/2021

Hello, thank you for your feedback! The delivery times are indicated on each product sheet. The products in powder coated or varnished finish require between 10 and 12 working days of manufacturing. We hope you like your feet! See you soon. Marie de RIPATON

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Jean-Pierre C.

Rating: 4 out of 5

Published on 29/01/2021 à 20h20 following a purchase from 18/01/2021

Very good

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Franck P.

Rating: 3 out of 5

Published on 28/01/2021 à 22h43 following a purchase from 18/01/2021

Overall satisfied.
Point to improve: order on 15/12 for delivery at the beginning of January, finally delivery on 18 January (package arrived damaged, luckily the material had nothing)

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Response from RIPATON Published on 29/01/2021

Good evening, Thank you for your feedback! We closed the workshop for the holidays, which explained the extra delay on some orders. We will try to be more explicit for next year :-). Marie from RIPATON

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Philippe M.

Rating: 4 out of 5

Published on 28/01/2021 à 21h10 following a purchase from 18/01/2021

Let's say, 4,5 Feet top : good quality, well machined Small skids are welcome Screws to be reviewed : a lot too small : put bigger, longer, and preferably lag bolts which allow to tighten better than simple screws

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Virginie M.

Rating: 3 out of 5

Published on 28/01/2021 à 18h45 following a purchase from 18/01/2021

I ordered a standard product (not custom made) and the delivery was way too looooooonnnnngue (ordered on December 11th, received on January 25th ...)

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Response from RIPATON Published on 29/01/2021

Good evening, Thank you for your feedback! We closed the workshop for the holidays, which explained the extra delay on some orders. We will try to be more explicit for next year :-). Marie from RIPATON

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Adeline B.

Rating: 4 out of 5

Published on 28/01/2021 à 16h03 following a purchase from 18/01/2021

Easy to use website

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Bernard A.

Rating: 4 out of 5

Published on 28/01/2021 à 15h20 following a purchase from 18/01/2021

Nothing to complain about the product Long delivery time

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Response from RIPATON Published on 29/01/2021

Good evening, Thank you for your feedback! We closed the workshop for the holidays, which explained the extra delay on some orders. We will try to be more explicit for next year :-). Marie from RIPATON