The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.
Made-to-measure, quality products. Post-delivery follow-up and availability for advice are much appreciated. I recommend Ripaton.
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Response from RIPATON
Thank you very much for your positive feedback! We're delighted to hear that you were satisfied with our custom-made products and their quality. We make it a point of honour to offer our customers attentive service, even after delivery. We hope to see you soon at RIPATON!
V
VALERIE M.
Rating: 5 out of 5
following a purchase from 11/06/2024
Super everything is perfect carrying very high quality
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Response from RIPATON
Thank you very much for your positive feedback, VALERIE! We are delighted that you are satisfied with our products and their quality. Please don't hesitate to contact us if you need any further help or advice. We're always here to help! Thank you again for your trust and loyalty. We hope to see you soon on our site. Have a nice day!
M
Maryse M.
Rating: 5 out of 5
following a purchase from 12/06/2024
Met our expectations and delivered very quickly
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Response from RIPATON
Thank you for your positive feedback, Maryse! We're delighted that our products met your expectations and that our service was prompt. Please don't hesitate to contact us if you need anything else. We wish you an excellent day!
J
Jean-Marc V.
Rating: 5 out of 5
following a purchase from 10/04/2024
seems to be of good quality. Good advice. No nasty surprises, so worth a try.
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Response from RIPATON
Thank you very much for your positive review of our RIPATON site, Mr Jean-Marc. We are delighted that you appreciated the quality of our products and our advice. We hope to see you soon on our site!
J
Julie E.
Rating: 5 out of 5
following a purchase from 04/06/2024
Perfect! I received a quality product: beautiful handles that stand out from the crowd. Prompt delivery and a sales department that's eager to satisfy its customers. I can't recommend it enough!
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Response from RIPATON
Thank you for your positive review, Julie. We are delighted that you are satisfied with your order on our RIPATON website. Customer satisfaction is our top priority and we're glad you enjoyed our products and service. We look forward to serving you again in the future. Thank you again for your recommendation.
A
Aline C.
Rating: 5 out of 5
following a purchase from 26/05/2024
Excellent product
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website! We are delighted that you are satisfied with our products. It motivates us to continue offering you quality products. We hope to see you soon on our site!
D
DE FROBERVILLE H.
Rating: 3 out of 5
following a purchase from 20/05/2024
Ordered a made-to-measure table. Positive points: well-constructed website for quoting a made-to-measure table base, respect for dimensional specifications, good quality of parts, honest lead time between order and delivery (4 weeks), communication on the progress of the project. Areas for improvement: the quality of the packaging was clearly inadequate for delivery (a foot was scratched), and the adjustable feet ordered with the base were not received.
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Response from RIPATON
Hello Mr. or Mrs. DE FROBERVILLE,
Thank you for taking the time to share your feedback on your order with RIPATON. We are pleased to learn that you were satisfied with the quality of our site, the adherence to dimensions, and the delivery time. However, we are sorry to hear that the packaging did not meet your expectations and that the adjustable legs were not included in your order. We take your comments very seriously and will immediately work on improving our packaging processes to avoid such inconveniences in the future. Please do not hesitate to contact us directly to find a solution regarding the missing legs.
Best regards,
The RIPATON team
C
CLAUDIE O.
Rating: 5 out of 5
following a purchase from 05/06/2024
Very responsive. Very nice product
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Response from RIPATON
Thank you for your positive feedback, it really pleases me to know that you are satisfied with our products and our responsiveness. Thank you for your confidence and don't hesitate to contact us if you need anything.
E
eric C.
Rating: 5 out of 5
following a purchase from 20/05/2024
Very responsive company. Top delivery. Quality materials Thank you
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Response from RIPATON
Thank you for your positive feedback, we are pleased to have been able to meet your expectations and to have delivered quality materials. See you soon at RIPATON!"
S
Sophie D.
Rating: 3 out of 5
following a purchase from 16/05/2024
Choice of color not respected or photo of colors absolutely not contractual on the website, after-sales service does not really take responsibility to satisfy the customer. Damaged product on receipt after-sales service? I should have a commercial gesture of 10% I'm waiting. But in any case, the item received is not compliant.
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Response from RIPATON
Hello Sophie,
As indicated, the rendering of ACIER BRUT or VERNIS MAT colors may vary depending on the color of the base steel, which may be darker or lighter depending on the batch. Consequently, photos are not contractual.
You have received your base in your chosen color.
Your order has been partially refunded.
We hope your order has found its place in your home.
Have a nice day,
Customer Service
B
Brigitte L.
Rating: 5 out of 5
following a purchase from 30/03/2024
The table legs are of very good quality. Delivery was as agreed and the goods were perfectly packaged.
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Response from RIPATON
Thank you Brigitte for your positive feedback on RIPATON! We're delighted that the quality of our table legs met your expectations, and that delivery went smoothly. We hope to see you soon on our site for other purchases. Have a nice day!
L
laura V.
Rating: 5 out of 5
following a purchase from 13/05/2024
Very nice, quality product
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Response from RIPATON
Thank you very much for your positive feedback. We're delighted that you like our product! Don't hesitate to share your satisfaction with your friends and family, it encourages us to continue along this path of quality. Have a nice day!
K
Kevin C.
Rating: 5 out of 5
following a purchase from 21/05/2024
Absolutely exceptional service. Got my questions answered in no time. Shipped and delivered as advertised and opened the box to find the quality product, not at all expensive. I now have a beautiful table!!!
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Response from RIPATON
Thank you very much for your review, Kevin! We are delighted to hear that you had a positive experience with our RIPATON site. We will do our best to continue to provide excellent service to our customers. Thank you for your trust and support.
C
Catherine G.
Rating: 5 out of 5
following a purchase from 29/05/2024
Very good buying experience, quickly received, well packaged. Nothing to complain about.
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Response from RIPATON
Thank you very much for your positive feedback on RIPATON, we are delighted that you enjoyed your shopping experience and that your parcel was well packaged. We hope to see you soon on our site!
M
Michel F.
Rating: 5 out of 5
following a purchase from 14/05/2024
Delivery on time, product conforms to my expectations, impeccable finish, perfect finish for my table, I would recommend to my friends.
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Response from RIPATON
Thank you very much for your positive review, Michel. We are delighted to hear that you received your order on time and that the final result meets your expectations. Your recommendation to your friends is much appreciated. See you soon on our RIPATON website!
P
Pierrick L.
Rating: 5 out of 5
following a purchase from 28/05/2024
it's perfect
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Response from RIPATON
Thank you for your positive review of our RIPATON website. We are delighted that you found our site to be perfect. Please do not hesitate to contact us if you have any further comments or suggestions. Have a nice day!
M
MARINETTE C.
Rating: 5 out of 5
following a purchase from 10/05/2024
Good product. Conforms to photo. Very well packed.
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Response from RIPATON
Thank you for your positive review of our RIPATON website. We are delighted that the product met your expectations and that the packaging was satisfactory. We look forward to seeing you again soon.
Y
Yoann L.
Rating: 5 out of 5
following a purchase from 05/05/2024
Product conforms, after-sales service very responsive to questions about delivery. Perfect.
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Response from RIPATON
Thank you Yoann for your positive review! We are delighted to hear that you are satisfied with your order on RIPATON. Our team is always at your disposal to answer your questions and ensure quality service. See you soon!"
I
Intérieur Bois W.
Rating: 1 out of 5
following a purchase from 06/05/2024
I was told it would take a week, then 15 days, then radio silence, before I finally got the news and it arrived almost three and a half weeks later. It's a shame.
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Response from RIPATON
Hello,
With the bank holidays and long weekends in May, our production times have been slightly impacted.
Thank you for your patience and understanding.
Customer Service
V
Victor D.
Rating: 5 out of 5
following a purchase from 27/05/2024
perfect, the website is very fluid, the deadlines are quite good and respected, everything we expect from the service, to see the products in time and sav
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Response from RIPATON
Thank you very much for your positive feedback Victor, we are delighted to hear that you are satisfied with our RIPATON site. We strive to provide our customers with the best possible online experience. We hope that our products will also meet your expectations and that you will be fully satisfied with our after-sales service should you need it. Thank you again for your confidence, and see you soon on RIPATON!
S
Samuel R.
Rating: 5 out of 5
following a purchase from 23/05/2024
Very serious, adapts to its request, follow-up of parcels etc all is perfect
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Response from RIPATON
Thank you for your positive feedback, we are delighted to have been able to meet your expectations regarding our delivery service. We hope to see you soon on our site.
C
Carolina G.
Rating: 5 out of 5
following a purchase from 10/05/2024
Fast delivery and calite product
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website! We are delighted that you appreciated the speed of delivery and the quality of our products. Your satisfaction is our priority and we hope to see you back on our site very soon. Have a nice day!
N
Nicole D.
Rating: 5 out of 5
following a purchase from 16/05/2024
Product received quickly and as expected Very satisfied
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Response from RIPATON
Thank you very much for your positive feedback, Nicole! We are delighted that you are satisfied with your order on our RIPATON website. We make a point of delivering our products quickly and providing quality products to our customers. Thank you again for your trust and your 5-star rating. See you soon on RIPATON!
L
Liliane R.
Rating: 5 out of 5
following a purchase from 14/05/2024
Great product, totally fits our environment. Easy to assemble, top material!... Despite the problem with delivery, I was very responsive and the problem was solved within 24 hours. Thank you for your competence.
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Response from RIPATON
Thank you very much for your positive comment on our RIPATON website, Liliane! We are pleased that our product is a perfect match for your environment and that the material is of high quality. We are also delighted that we were able to resolve the delivery problem quickly. We hope to see you on our site again soon!
T
Thomas P.
Rating: 5 out of 5
following a purchase from 28/04/2024
Very good product, serious company
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Response from RIPATON
Thank you for your positive feedback about our products and our company. We are delighted that you enjoyed your experience with RIPATON. Your satisfaction is our top priority. We hope to see you soon on our site!
J
Jerome D.
Rating: 5 out of 5
following a purchase from 05/05/2024
Very good quality table base. Delighted with my purchase.
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Response from RIPATON
Thank you for your positive feedback, we are pleased that you are fully satisfied with our table stand. We hope to have the opportunity to see you again on our site for other quality purchases. Have a nice day!
F
Frank D.
Rating: 5 out of 5
following a purchase from 04/05/2024
A great discovery for this manufacturer of made-to-measure table legs. Order placed without a hitch, followed by impeccable delivery, since the product was very well protected and packaged! Delivery times are relatively long, so you need to be patient. The legs ordered seem to be of excellent quality for a very reasonable price.... All in all, a very positive first experience!
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Response from RIPATON
Thank you for your positive feedback, Frank! We're glad you enjoyed our service and are satisfied with our products. We do our best to provide quality products at affordable prices. Have a nice day!"
R
Romain D.
Rating: 5 out of 5
following a purchase from 01/05/2024
Good quality product
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website. We are delighted that you are satisfied with the product you purchased and that you found it to be of good quality. Your opinion is very important to us and encourages us to continue offering quality products to our customers.
P
Philippe L.
Rating: 5 out of 5
following a purchase from 06/05/2024
I bought a railing shelf. It's great. Great quality. Delivery was fast.
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website! We are delighted that you are completely satisfied with your purchase and that the delivery was fast. We always take care to offer quality products to our customers. Thank you again for your confidence and we look forward to seeing you again on our site.
T
Thomas G.
Rating: 5 out of 5
following a purchase from 14/05/2024
Nice finish, but I have a reservation about the matte black, which I think is more of a satin black.
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Response from RIPATON
Thank you for your feedback, Thomas. We're glad you like the finish of our RIPATON products. We take note of your comment about the matte black and will do our utmost to improve it in the future. We hope to count you among our loyal customers. Thank you for your confidence!
E
emma P.
Rating: 5 out of 5
following a purchase from 06/05/2024
Very good welcome Reception area modified but honoured
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Response from RIPATON
Thank you very much for your positive feedback on RIPATON. We are happy to hear that you were well received and that despite the change of venue, everything went smoothly. We hope to see you again soon for other events.
F
FRANCIS M.
Rating: 5 out of 5
following a purchase from 02/05/2024
Package received in perfect condition, Simple assembly (Ambitious) Easily supports 120kgs table top
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Response from RIPATON
Thank you for your positive review, FRANCIS! We're delighted that you're happy with the product and its easy assembly. We hope you enjoy your RIPATON table to the full. Please feel free to share photos of your installation with us! We hope to see you soon. The RIPATON team.
M
martial V.
Rating: 5 out of 5
following a purchase from 13/05/2024
Perfectly compliant and above all they were very quick to answer my questions! Thank you
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Response from RIPATON
Thank you for your positive feedback, we are delighted to have been able to meet your expectations. We hope to see you soon on our RIPATON website.
F
Frédéric R.
Rating: 5 out of 5
following a purchase from 11/05/2024
Very professional, fast and compliant delivery.
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Response from RIPATON
Hello Frédéric, thank you for your review of our RIPATON website. We are delighted that you enjoyed your shopping experience with us. Customer satisfaction is our priority and we strive to provide professional service and fast delivery to meet your expectations. Thank you again for your trust and your 5 star rating, it means a lot to us. We look forward to serving you again in the future. Have a nice day.
E
edmonde A.
Rating: 5 out of 5
following a purchase from 12/03/2024
Everything perfect with courtesy to boot
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Response from RIPATON
Thank you very much for your complimentary comment, we are delighted to have been able to satisfy you fully. We make a point of offering a quality service and it is a pleasure to know that it is appreciated. We look forward to seeing you again on our site.
S
Simon T.
Rating: 5 out of 5
following a purchase from 19/04/2024
Perfect from order to delivery! Perfectly on time.
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Response from RIPATON
Thank you for your positive feedback, Simon! We're delighted that you're happy with our service, from order to delivery. We do our best to meet deadlines and provide quality service to our customers. We hope you will continue to trust RIPATON for your future furniture needs. We hope to see you soon!
M
matthieu G.
Rating: 5 out of 5
following a purchase from 06/05/2024
Good parcel and compliant product
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Response from RIPATON
Thank you for your positive feedback, Matthieu! We are delighted to hear that you are satisfied with your order on RIPATON. We hope to see you soon on our site. Have a nice day!
P
Philippe A.
Rating: 5 out of 5
following a purchase from 03/05/2024
Great product, great customer contact. Can't ask for more. Bravo !
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Response from RIPATON
Thank you very much for your positive comment, Philippe. It makes us very happy to know that you appreciate our products and our customer service. We do our best to satisfy our customers and you can always count on us to provide you with quality products and service. Thank you again for your trust and support, it means a lot to us.
V
Virginie M.
Rating: 1 out of 5
following a purchase from 30/03/2024
I am very disappointed. The varnished steel table legs I received were scratched and unvarnished in some places, resulting in rust marks. I was unable to reach a commercial agreement with the company, which did not recognize the manufacturing defects. I finally bought a protective treatment and I'm going to sand the legs to hide the defects. At this price and coming from a French company, it's a real shame.
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Response from RIPATON
Hello Virginie,
Thank you for taking the time to share your experience, and we are sincerely sorry to learn that you encountered issues with your order. We place great importance on the quality of our products and the satisfaction of our customers. Your feedback is valuable, and we take your comments very seriously.
We want to reassure you that we are reviewing each situation to improve our services and products.
Best regards,
The RIPATON team
J
jacques P.
Rating: 5 out of 5
following a purchase from 02/05/2024
good product, well packaged, clear instructions
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Response from RIPATON
Thank you very much. We're delighted that you're happy with our product and our service. We remain at your disposal for any further information. Thank you for your confidence.
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