Customer reviews of RIPATON

9,6 /10

Based on 4 517 published reviews

5 3 870 86% 4 452 10% 3 115 3% 2 37 1% 1 43 1%

Summary of reviews

The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 04/09/2018 à 09h54 following a purchase from 07/08/2018

Very good and serious. Delivery received on time and order perfectly packed.

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Acheteur Vérifié

Published on 03/09/2018 à 14h16 following a purchase from 28/08/2018

Very nice site, interactive, intuitive

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Acheteur Vérifié

Published on 03/09/2018 à 13h29 following a purchase from 28/08/2018

Fast delivery and compliant products

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Acheteur Vérifié

Published on 03/09/2018 à 13h21 following a purchase from 28/08/2018

Excellent concept and high quality manufacturing. Fast and friendly service. I love it.

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Acheteur Vérifié

Published on 03/09/2018 à 13h02 following a purchase from 28/08/2018

Top site, top products, I love it!

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Acheteur Vérifié

Published on 03/09/2018 à 12h57 following a purchase from 28/08/2018

Awsome!!!

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Acheteur Vérifié

Published on 22/08/2018 à 18h14 following a purchase from 01/08/2018

Not at all satisfied. Here is why: ordered on 21/07, sent on 31/07 in "Express" delivery, quite expensive by the way, but not received! Until then, no responsibility from Ripaton... But then it's a demonstration of incompetence: only one answer, after a reminder (!), to my complaint promising an answer within 24h. Since then, 24 hours have passed, but total silence in spite of my numerous reminders; where is the parcel? what do they intend to do? No answer. And this is probably where the problem lies: this company has no resources available to deal with the slightest transport problem or even to devote to a minimal communication with its customers in trouble. So this company should be avoided.

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Response from RIPATON Published on 27/08/2018

I am the co-founder of the company. My associate contacted the chronopost customer service following the non-delivery of your package in time, and contacted them again before we left on vacation, not having any return from them. In this vacation period unfortunately we are often faced with this kind of problem. It is indicated on our site the manufacturing time of the orders as well as the delivery time (delivery 24h-48h from the workshop). On our side, the manufacturing and shipping times are respected, and in this case, we are penalized because of the carrier. We have informed you that we are going on vacation, and that we will not be able to return your package immediately. Moreover, you also have in your possession the tracking number of your package to contact Chronopost on your side. To date, our customer service has come back to you to find a solution of refund or return of order.

Acheteur Vérifié

Published on 16/08/2018 à 17h45 following a purchase from 08/08/2018

Very good

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Acheteur Vérifié

Published on 14/08/2018 à 14h16 following a purchase from 08/08/2018

Simple and ergonomic site

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Acheteur Vérifié

Published on 14/08/2018 à 13h54 following a purchase from 08/08/2018

Perfect

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Acheteur Vérifié

Published on 14/08/2018 à 10h02 following a purchase from 07/08/2018

Very serious site

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Acheteur Vérifié

Published on 14/08/2018 à 09h57 following a purchase from 07/08/2018

Fluid and clear suite

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Acheteur Vérifié

Published on 14/08/2018 à 08h54 following a purchase from 07/08/2018

tbtb

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Acheteur Vérifié

Published on 13/08/2018 à 23h05 following a purchase from 07/08/2018

Perfect workmanship! And fast delivery, thank you!

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Acheteur Vérifié

Published on 13/08/2018 à 23h04 following a purchase from 07/08/2018

Fast delivery and well packed package.

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Acheteur Vérifié

Published on 13/08/2018 à 21h06 following a purchase from 07/08/2018

Totally in line with the pictures on the website! Perfect

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Acheteur Vérifié

Published on 13/08/2018 à 21h02 following a purchase from 07/08/2018

Very good

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Acheteur Vérifié

Published on 13/08/2018 à 20h37 following a purchase from 07/08/2018

Fast delivery, nice quality items. Delighted :-)

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Acheteur Vérifié

Published on 13/08/2018 à 20h34 following a purchase from 07/08/2018

Very good site

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Acheteur Vérifié

Published on 13/08/2018 à 17h13 following a purchase from 03/08/2018

The site is very pleasant, all the necessary information on the products is available, the delivery is fast and the packaging is very neat.

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Acheteur Vérifié

Published on 10/08/2018 à 18h14 following a purchase from 04/08/2018

Perfect!

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Acheteur Vérifié

Published on 10/08/2018 à 16h26 following a purchase from 04/08/2018

Very clear and everything is well explained. You really can't go wrong with your choice.

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Acheteur Vérifié

Published on 10/08/2018 à 14h46 following a purchase from 04/08/2018

Fast delivery!

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Acheteur Vérifié

Published on 09/08/2018 à 16h15 following a purchase from 03/08/2018

Very readable site, the technical indications allow to make the right choice.

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Acheteur Vérifié

Published on 09/08/2018 à 14h16 following a purchase from 03/08/2018

I haven't put the legs together yet but it seems to me that the manufacture is very good and the legs are very nice. I am looking forward to seeing them installed. Thank you

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Acheteur Vérifié

Published on 09/08/2018 à 08h08 following a purchase from 02/08/2018

very good quality

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Acheteur Vérifié

Published on 08/08/2018 à 19h10 following a purchase from 02/08/2018

Small reservation concerning the transport because Chronopost did not respect these engagement.delivery announced as of 7h the D day, but in reality delivered the joiur D+1 in the AM.

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Acheteur Vérifié

Published on 08/08/2018 à 18h39 following a purchase from 01/08/2018

Perfect, I recommend!

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Acheteur Vérifié

Published on 08/08/2018 à 17h49 following a purchase from 02/08/2018

Very good site, easy navigation, French products (cocorico!) But a little expensive... I took advantage of -20% during the sales! Sturdy and good quality table legs. I recommend Ripaton.

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Acheteur Vérifié

Published on 08/08/2018 à 11h00 following a purchase from 01/08/2018

Very happy with the product, too bad I had to send an email 1 month after my payment to find it

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Acheteur Vérifié

Published on 08/08/2018 à 09h37 following a purchase from 31/07/2018

Very good, fast and careful shipping

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Acheteur Vérifié

Published on 07/08/2018 à 15h02 following a purchase from 01/08/2018

Intuitive. Easy to use.

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Acheteur Vérifié

Published on 07/08/2018 à 12h05 following a purchase from 31/07/2018

Promising young company Made In France. Excellent service

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Acheteur Vérifié

Published on 07/08/2018 à 09h40 following a purchase from 31/07/2018

Following a delivery problem, I contacted the company RIPATON who solved the problem quickly and without difficulty. Very good quality/price ratio.

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Acheteur Vérifié

Published on 06/08/2018 à 15h44 following a purchase from 31/07/2018

Fast delivery, good quality

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Acheteur Vérifié

Published on 06/08/2018 à 14h32 following a purchase from 31/07/2018

Very nice legs for my desk!
With the raw steel there are some irregularities and color differences, which I don't mind. But if that's something that might bother you, get the painted ones!

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Acheteur Vérifié

Published on 03/08/2018 à 23h24 following a purchase from 26/07/2018

Very good site, clear and precise information on each product

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Acheteur Vérifié

Published on 01/08/2018 à 13h52 following a purchase from 26/07/2018

Good quality product and current design... Reasonable delays although order made in July... A big bravo and encouragement to this young French company... top !!!

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Acheteur Vérifié

Published on 01/08/2018 à 13h40 following a purchase from 26/07/2018

Very good choice and advice on the site.Quality products.I highly recommend!!!

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Acheteur Vérifié

Published on 01/08/2018 à 11h04 following a purchase from 25/07/2018

Well done site, quality product, email tracking from order to delivery, super fast delivery and on time. Perfect I recommend it is a serious and trusted site.

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