The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.
Very good exchange, good responsiveness, quality products, thank you to the whole team.
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Response from RIPATON
We are delighted that you enjoyed our exchange and that you like our products! Thank you very much for your positive feedback Laurence. The RIPATON team would also like to thank you for your trust and support. We hope to see you soon!
R
Romeo D.
Rating: 4 out of 5
following a purchase from 21/01/2024
The products are of great quality, too bad they don't come with good quality black screws to go with the feet. Thanks a lot anyway, a great experience!
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Response from RIPATON
Thank you for your positive feedback on our RIPATON website! We are delighted that you are satisfied with the quality of our products. As far as the screws are concerned, we have taken your comment into account and will be more vigilant in the future. We thank you for your confidence and hope to see you soon on our site. Thank you again for your review and your 4/5 rating!
A
Audrey O.
Rating: 5 out of 5
following a purchase from 13/02/2024
We bought 3 shelves of 1 meter to make a good length at the top of a wall. Super rendering, great quality and solidity. Perfect delivery.
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Response from RIPATON
Thank you very much Audrey for your positive feedback on our RIPATON website! We're delighted that you liked our shelves and we're happy to hear that you were satisfied with the delivery too. We look forward to seeing you again on our site!
F
François B.
Rating: 5 out of 5
following a purchase from 12/02/2024
Fast and careful delivery.
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website. We are delighted that you have appreciated our service and the quality of our shipments. We do our best to satisfy our customers. See you soon on our site!
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Christophe L.
Rating: 4 out of 5
following a purchase from 12/02/2024
Fast shipping. However, the price of shipping could have been offered.
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Response from RIPATON
Thank you for your constructive feedback, Christophe. We take note of your comment on the shipping price and we will study it closely to make our service even more advantageous for our customers. See you soon on RIPATON!
P
Pierre-François H.
Rating: 5 out of 5
following a purchase from 11/02/2024
Quality product, as described and delivered very (too?) quickly.
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website. We always do our best to offer quality products and to ensure fast delivery. We take note of your comment about the speed of delivery and will do our best to adapt to your needs in the future. Thank you again for your confidence!
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Nadine L.
Rating: 5 out of 5
following a purchase from 09/02/2024
Aesthetically pleasing Practical and easy to assemble Very good quality and impeccable packaging 😁
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Response from RIPATON
Thank you for your positive review of our RIPATON Nadine website! We're delighted that you liked our products and appreciated their quality and ease of assembly. We hope to see you soon on our site for new purchases. We hope to see you soon!
R
Roger H.
Rating: 5 out of 5
following a purchase from 26/01/2024
Satisfied and nothing to say, great work
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Response from RIPATON
Thank you for your compliments, Mr Roger. We're delighted that you liked our RIPATON site and that you're satisfied with the work we do. Please feel free to share your experience with your friends and family, and to come back to us if you need any other services. We're always happy to help. Thank you again for your confidence.
M
Myriam T.
Rating: 5 out of 5
following a purchase from 30/01/2024
Delighted with my purchase, excellent quality clothes rack. All steel, solid. Meticulous workmanship.
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Response from RIPATON
Thank you very much for your positive feedback! We are delighted that you are satisfied with your purchase from RIPATON. We pride ourselves on offering quality products that are built to last. Don't hesitate to come back to us if you need anything. Have a nice day!
G
Gillian C.
Rating: 5 out of 5
following a purchase from 08/02/2024
The table legs arrived quickly. They look solid and of good quality. All that remains is to fix them.
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Response from RIPATON
Thank you for your positive feedback, we are delighted that you appreciate the speed and quality of our products. We hope your table legs will give you complete satisfaction once installed. Have a nice day!
J
jerome C.
Rating: 5 out of 5
following a purchase from 02/02/2024
very good, responsiveness, quality, nice product
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Response from RIPATON
Thank you for your positive feedback on our RIPATON site. We are delighted that our responsiveness, quality and the beauty of our products have convinced you. We work hard every day to meet our customers' expectations. Thank you again for your trust and your glowing review. See you soon on RIPATON!
B
Bernard B.
Rating: 5 out of 5
following a purchase from 31/01/2024
A serious company offering quality products of meticulous manufacture with elegant, innovative design. Top-notch marketing with perfect follow-up. I unreservedly recommend BRAVO
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Response from RIPATON
Thank you very much Bernard for your glowing review of our RIPATON website. We are delighted that you liked our products and that you appreciated our sales service. Your recommendation encourages us to continue our efforts to offer quality products and impeccable service. We look forward to seeing you again!
J
Jean Pierre V.
Rating: 4 out of 5
following a purchase from 03/02/2024
Very satisfied with the product, follow-up and delivery.
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Response from RIPATON
Thank you for your positive feedback, we are delighted that you are fully satisfied with our product, service and delivery. Please let us know if you have any suggestions or comments to help us improve our service. Have a nice day!
M
Marc B.
Rating: 5 out of 5
following a purchase from 06/02/2024
Nothing to say. Perfect
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Response from RIPATON
Thank you for your positive feedback, Marc. We're delighted that you like our RIPATON site. We remain at your disposal should you have any queries or suggestions. Have a nice day!
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Fabienne C.
Rating: 5 out of 5
following a purchase from 27/01/2024
Super very good product
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Response from RIPATON
Thank you very much for your positive feedback, Fabienne! We are delighted that you are satisfied with our products. Don't hesitate to follow us to discover our new products!
F
Félicie G.
Rating: 5 out of 5
following a purchase from 04/02/2024
Excellent
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Response from RIPATON
Thank you for your positive feedback on our RIPATON website. We are delighted to hear that you enjoyed your experience on our platform. Please do not hesitate to recommend us to your friends and family and to come back to us for any orders or questions you may have. We look forward to serving you again. Best regards. The RIPATON team.
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Evelyne C.
Rating: 5 out of 5
following a purchase from 05/02/2024
everything excellent, quality materials, very aesthetic visual, fast delivery...perfect!!!
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Response from RIPATON
We are delighted that you are satisfied with your experience on our RIPATON website. We do our utmost to offer quality products and a fast delivery service. Thank you for your confidence and your positive rating! Please don't hesitate to contact us if you need any help or advice with your purchase. We hope to see you soon!
M
Marion B.
Rating: 5 out of 5
following a purchase from 02/02/2024
Fast shipping, product quality and ease of assembly. I 100% recommend
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Response from RIPATON
Thank you very much for your positive review, Marion! We are delighted that your experience with RIPATON was quick and positive. Your recommendation is greatly appreciated. We hope to see you soon!
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Laura K.
Rating: 5 out of 5
following a purchase from 30/01/2024
Very good, very good quality, fast delivery
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website. We are delighted that you are satisfied with the quality of our products and our fast delivery service. Don't hesitate to come back to us if you need any other items. We hope to see you soon!
T
Thierry P.
Rating: 5 out of 5
following a purchase from 30/01/2024
Products as ordered. Package very well protected and delivered quickly. I recommend this serious company
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Response from RIPATON
Thank you for your positive review of our RIPATON website. We are pleased that your order met your expectations and that our delivery service was efficient. Your recommendation honors us and encourages us to continue providing quality products and service to our customers. Thank you for your trust and support.
I
Ingrid D.
Rating: 5 out of 5
following a purchase from 26/01/2024
Quality item, easy to assemble. Fast delivery and efficient advice platform
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website. We are delighted that you have appreciated the quality of our products as well as our fast delivery service and efficient advice platform. Please don't hesitate to contact us if you need help with assembly or have any other questions. Thank you again for your trust and support!
J
Jessica O.
Rating: 4 out of 5
following a purchase from 19/01/2024
I ordered two Le curieux shelves. One of the 2 arrived stuck to its packaging and the R logo is upside down.
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Response from RIPATON
Thank you for your review, Jessica. We are sorry to hear that your experience with RIPATON was not entirely satisfactory. We do our best to provide quality service and products to our customers. We will take note of your comment regarding the packaging and logo and ensure that this does not happen again. Thank you again for your confidence.
A
Anne-Laure B.
Rating: 5 out of 5
following a purchase from 25/01/2024
I received the package in perfect condition! It was an economical way for me to create a new DIY console with an exclusively French product. I hadn't replied to the carrier when he asked me about the quality of the delivery, but you should tell DPD that their site is not secure https:// so I refused to go any further in the survey.
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Response from RIPATON
Thank you so much for your positive feedback, Anne-Laure! We are delighted that you were satisfied with your order and that you were able to carry out your DIY project thanks to our French products. We will take into account your remark concerning the carrier's website and we will do what is necessary to improve the security of our delivery system. Thank you again for your trust and support!
Y
Yannick R.
Rating: 5 out of 5
following a purchase from 28/01/2024
Perfect - Efficient - Compliant and qualitative
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Response from RIPATON
Thank you very much for your positive feedback, Yannick! We are delighted that you are satisfied with our services. See you soon on our RIPATON website!
S
sandrine G.
Rating: 5 out of 5
following a purchase from 23/01/2024
I ordered as an interior decorator for customer projects, very high quality products, fast delivery. Very responsive sales department. I recommend +++
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Response from RIPATON
Thank you for your positive review of our RIPATON site, Sandrine! We are delighted that our products meet your expectations as an interior designer. We pride ourselves on offering quality products and responsive customer service. We look forward to working with you again soon on new projects with your customers. See you soon at RIPATON!
V
Vincent D.
Rating: 5 out of 5
following a purchase from 25/01/2024
Top of the top!
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Response from RIPATON
Thank you very much for your very positive review! We're delighted that you like our RIPATON site so much. Please let us know if you have any suggestions so that we can continually improve our service. We look forward to seeing you soon on our site. Best regards.
F
Francis F.
Rating: 5 out of 5
following a purchase from 15/01/2024
Great products and excellent service
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Response from RIPATON
Hello, thank you very much for your positive feedback! We are delighted that our products and service have satisfied you. Please don't hesitate to contact us if you need any further assistance. See you soon on RIPATON!
P
Patrick T.
Rating: 5 out of 5
following a purchase from 24/01/2024
Simple customer process, fast order delivery: very satisfied!
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Response from RIPATON
Thank you very much Patrick for your positive review of our RIPATON website! We are delighted that you appreciated the simplicity of our customer journey and the speed of delivery of your order. It encourages us to continue offering our customers a quality service. Thank you again for your confidence!
F
FABIENNE P.
Rating: 5 out of 5
following a purchase from 10/01/2024
Quality and good reception
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Response from RIPATON
Thank you very much for your positive review, Fabienne! We're delighted to know that you appreciated the quality of our products and our customer service. See you soon on our RIPATON website!
S
Sandrine L.
Rating: 5 out of 5
following a purchase from 10/01/2024
Very serious company Communication at every stage of the transaction
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Response from RIPATON
Thank you very much for your positive feedback! We are delighted that you appreciated our professionalism and communication. It encourages us to continue to provide quality service to our customers. Please do not hesitate to come back to us if necessary. Have a nice day.
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Nadege B.
Rating: 5 out of 5
following a purchase from 20/01/2024
Package delivered quickly, conforms to specifications and is of good quality
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Response from RIPATON
Thank you very much for your positive feedback! We are delighted that you were able to receive your parcel on time and that its quality is up to your expectations. Please don't hesitate to contact us if you have any questions. Have a nice day!
Y
Yann L.
Rating: 5 out of 5
following a purchase from 08/01/2024
Meets my expectations. Customer service, responsive and friendly, it's nice.
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Response from RIPATON
We are delighted that you are satisfied with our services and that we have been able to meet your expectations. We remain at your disposal for any further inquiries and thank you for your trust."
Z
Zoé Z.
Rating: 5 out of 5
following a purchase from 12/01/2024
Superb quality and super-easy assembly. The rack is magnificent!
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Response from RIPATON
Thank you very much Zoé for your complimentary comment! We're delighted that you like the RIPATON carrier and that assembly was easy for you. Quality is also one of our priorities, and we're delighted that this is reflected in your purchase.
C
Christine L.
Rating: 5 out of 5
following a purchase from 29/12/2023
Perfect finish, committed and professional team, I highly recommend See you soon for a new project 😊
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Response from RIPATON
Hello Christine, thank you for your positive feedback on our RIPATON website! We're delighted to have been able to meet your expectations with impeccable finishing and a professional team. We look forward to working with you again on a future project. We hope to see you soon!
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Thomas P.
Rating: 1 out of 5
following a purchase from 02/01/2024
bad experience!!! Product ordered on 02/01/2024 and still not received today, 27/01/2024. Product shown as being in stock on the website and delivered within 48 hours, but in the end there was no stock, so it had to be made in the workshop. More than 15 days of production before being passed on to a carrier who has had the parcel for 10 days. Contact with Ripaton's after-sales service was sterile, with only messages saying "sorry for the inconvenience, we hope you're satisfied all the same"! No solution offered and no compensation for the inconvenience! Definitely not to be recommended !!!!! 👎🏻
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Response from RIPATON
Hello,
The products were not in stock at the time of your order. Availability varies depending on the finish.
The parcel was given to the carrier on the date communicated by customer service.
There was then a delay in delivery due to road blockages and a carrier delay.
We hope you like the feet.
Have a nice day,
Customer Service
E
Esther B.
Rating: 5 out of 5
following a purchase from 15/01/2024
Delivery quickly scheduled and well received. Efficient customer service. Plus, I love your products.
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Response from RIPATON
We are delighted to hear that you have enjoyed our customer service and the delivery of your order. We are also happy to hear that you like our products. We hope to see you soon on our RIPATON website. Thank you for your confidence!
T
Thierry F.
Rating: 5 out of 5
following a purchase from 14/01/2024
Item conforms to specifications and was delivered on time.
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Response from RIPATON
Thank you very much Thierry for your positive feedback on our RIPATON website. We are delighted to know that you received your item on time and that it corresponds to your expectations. We hope to be able to satisfy you again with your next purchase. Thank you again for your confidence.
C
chantal S.
Rating: 5 out of 5
following a purchase from 12/01/2024
Very good customer service for order tracking. Delighted to have made this quality purchase.
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Response from RIPATON
I am delighted that our customer service has lived up to your expectations. We always strive to provide the best possible follow-up for our customers. Thank you for choosing RIPATON and we hope to see you again soon for more quality purchases.
C
Cathy B.
Rating: 5 out of 5
following a purchase from 13/01/2024
Delighted to have recommended! beautiful products as usual I will be able to remake my console in another way It is already my 4th order with you! speed of delivery
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Response from RIPATON
Thank you very much Cathy for your loyalty and trust! We're delighted that you like our products and that you can reinvent your decor with them. We make it a point of honour to offer quality items and to deliver as quickly as possible. Thank you again for your recommendation!
E
Eléna M.
Rating: 1 out of 5
following a purchase from 11/01/2024
Very disappointed, I received the table legs damaged by transport..and the commercial gesture of ripaton 20€ on an order of 200€!!!! I will not recommend this site again.
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Response from RIPATON
Hello Eléna,
I'm sorry you received a damaged base. As indicated, it should have been refused. We also offered you a return on a commercial basis, which you refused.
For your information, you didn't pay for delivery to Corsica either.
Have a nice day,
Customer Service
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