The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.
on the other hand 0 for the delivery it was necessary to recontact you and the provider who was said not to have our phone number although it was written on the pallet
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Rene F.
Rating: 4 out of 5
following a purchase from 31/05/2021
very good, I will order again soon
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Celine P.
Rating: 4 out of 5
following a purchase from 19/05/2021
Fast shipping nothing to report
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Laurence M.
Rating: 4 out of 5
following a purchase from 10/05/2021
Very nice product
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Arnaud G.
Rating: 4 out of 5
following a purchase from 26/04/2021
Very well done and practical site, except for a small error in stock for which the customer service warned me the day after my order, I received my package on time and in good condition! Quality product and up to my expectations!
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Colette B.
Rating: 4 out of 5
following a purchase from 12/04/2021
Well done site...you can see the finish of the product very well.
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Tim D.
Rating: 4 out of 5
following a purchase from 07/04/2021
Clean and clear.
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Alexandra M.
Rating: 4 out of 5
following a purchase from 31/03/2021
Very good customer service very responsive and courteous
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Justine F.
Rating: 4 out of 5
following a purchase from 23/03/2021
Great reactivity of the team to answer questions.
Order arrived very quickly.
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Nathalie G.
Rating: 4 out of 5
following a purchase from 10/03/2021
very good
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Joelle F.
Rating: 4 out of 5
following a purchase from 01/03/2021
speed of delivery, so far everything perfect
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Jean-Louis S.
Rating: 4 out of 5
following a purchase from 03/03/2021
Everything went well but we were disappointed by the color of the feet which does not correspond to what we had seen on the site
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Séverine H.
Rating: 4 out of 5
following a purchase from 01/03/2021
Very nice and high quality products
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Coralie D.
Rating: 4 out of 5
following a purchase from 24/02/2021
Order shipped very quickly and well protected
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Alain C.
Rating: 4 out of 5
following a purchase from 24/02/2021
Well designed
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Philippine S.
Rating: 4 out of 5
following a purchase from 23/02/2021
Quality products but no precise visibility on the delivery unless you contact the customer service! But very good communication
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Julien D.
Rating: 4 out of 5
following a purchase from 22/02/2021
Top products and fast shipping
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Ghislain M.
Rating: 4 out of 5
following a purchase from 22/02/2021
Very good products, very well finished, top quality. I only put 4 stars because of the long delay. 1 month between order and reception. But I recommend and I would recommend. Thank you
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Marie José B.
Rating: 4 out of 5
following a purchase from 22/02/2021
Difficulties of connection for my part
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Alexandra P.
Rating: 4 out of 5
following a purchase from 18/02/2021
Very fast delivery
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Teddy M.
Rating: 4 out of 5
following a purchase from 17/02/2021
Great product Unfortunately it arrived scratched, but given the delays, we did not send it back. No regrets for that. Great product.
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Patrick M.
Rating: 4 out of 5
following a purchase from 17/02/2021
Very good, but the delay for the second part of the order is a bit long (still pending) and the carrier has been postponed twice...
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Taylor G.
Rating: 4 out of 5
following a purchase from 17/02/2021
Good follow-up of the goods and customer satisfaction. Order from Switzerland almost without problem
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Cecile Y.
Rating: 4 out of 5
following a purchase from 11/02/2021
correct site
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Fanny A.
Rating: 4 out of 5
following a purchase from 08/02/2021
The wait time was longer than expected but the customer service was great. Thank you very much for your help.
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Maryse T.
Rating: 4 out of 5
following a purchase from 01/02/2021
Good site
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Jean-Pierre C.
Rating: 4 out of 5
following a purchase from 18/01/2021
Very good
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Philippe M.
Rating: 4 out of 5
following a purchase from 18/01/2021
Let's say, 4,5 Feet top : good quality, well machined Small skids are welcome Screws to be reviewed : a lot too small : put bigger, longer, and preferably lag bolts which allow to tighten better than simple screws
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Adeline B.
Rating: 4 out of 5
following a purchase from 18/01/2021
Easy to use website
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Bernard A.
Rating: 4 out of 5
following a purchase from 18/01/2021
Nothing to complain about the product Long delivery time
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Response from RIPATON
Good evening, Thank you for your feedback! We closed the workshop for the holidays, which explained the extra delay on some orders. We will try to be more explicit for next year :-). Marie from RIPATON
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Nicolas C.
Rating: 4 out of 5
following a purchase from 18/01/2021
A little long to be delivered...but also custom made. On the other hand, the quality is impeccable.
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Philippe R.
Rating: 4 out of 5
following a purchase from 12/01/2021
Hello, I put 4* because the article arrived with an inadequate part preventing the assembly of the whole. The customer service was very reactive and I received the part 2 to 3 days later.
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Christine G.
Rating: 4 out of 5
following a purchase from 05/01/2021
Good, Quite clear in the navigation, it makes you want to order
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Emilie T.
Rating: 4 out of 5
following a purchase from 07/01/2021
The only small hitch is the time of manufacture/delivery of the product which is a little long but it is made-to-measure and of the craft industry thus one agrees to be patient
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José V.
Rating: 4 out of 5
following a purchase from 07/01/2021
Pleasant and motivating site for those who wish to buy French and to a young company. Precise and serious order follow-up and communication. The article is completely in accordance with our expectations both in terms of quality and aesthetics.
A very small reservation because we were missing some parts, but they were sent to us very quickly.
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Eric N.
Rating: 4 out of 5
following a purchase from 21/12/2020
I had a little trouble creating an account with a billing address different from the shipping address
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Julie D.
Rating: 4 out of 5
following a purchase from 17/11/2020
Well
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Gilles A.
Rating: 4 out of 5
following a purchase from 07/12/2020
The product is very good, and meets expectations. On the other hand not enough information after ordering on a precise delivery time. The packaging as received is really bad, does not enhance the product at all and presents risks of damage to the product. It also lacks a piece of instructions for use with the product.
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Response from RIPATON
Hello and thank you for your opinion. It does deserve a better box. We are currently working on a new packaging for this product which should be released in a very short time. We thank you for your feedback. We hope to see you soon. See you soon! Tom from RIPATON.
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Sandrine I.
Rating: 4 out of 5
following a purchase from 07/12/2020
Well
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Valerie R.
Rating: 4 out of 5
following a purchase from 01/12/2020
good advice on the phone, manufacturing time respected, compliant (custom-made products) and well packaged, delivery to be improved. price ok but it should not be more expensive. i recommend
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