Customer reviews of RIPATON

I ordered 4 identical feet height 20 cm and in the 4 I received 2 with a height of 17 cm and 2 others with a height of 18 cm, so one the height does not correspond to my order and two, the four feet are unusable on my furniture, there is a significant difference in height ... unfortunately I did not realize it right away and I bent them in gold. So I have an order of 55 euros unusable that remained on my back. The after sales service doesn't want to hear anything because they are bent but it's up to them first to check and send items that conform to the order. 1st experience and last... no professionalism! To flee...

Ordered very easily and received on time and very well packaged.

Chaotic delivery, more than 2 weeks, with many twists and turns. Commercial gesture on shipping costs appreciated

Delivery a little late but no major consequences for me

My order was delivered very quickly, it was very well packaged. I remove a star because to pack this package, a lot (too much!) bubble plastic. We talk a lot about pollution linked to plastics, can't you consider a more ecological material? Your approach to quality French production deserves that you look into this issue.

All the parts ordered (including one custom part) were delivered on time despite the health crisis. An error in the color of one of the sets of legs during delivery was solved very quickly and without any worries thanks to an after sales service. The parts ordered are robust and their respective design very successful.

Well done and clear site

Product conforms to the description

The site is very good

Nothing to say about the quality of the products, just that the delay announced on the site did not correspond to reality.

Fast shipping. Corner of the box damaged but foot not damaged.
Good product. Packaging to review.

Very clear and attractive

The feet are superb, but a little disappointed that the delivery took longer than expected...

Fast and efficient delivery.

Well packaged, as ordered but I did not receive the bottle

nothing to report

Well done and practical site to choose the products, it gives desire. I think that it should propose useful accessories, like the skates adapted to the shape of the feet for example.

Clear and easy enough to answer the client's search

Serious order and delivery I recommend

Indeed the metal can be very industrial in some places, but it's not just one small defect on 40 cm... Delivery in time and dimensions of the custom made well respected.

Very good package arrived very quickly and in perfect condition, just a detail I think the screws should be provided with the table legs. I recommend this site without problem.

Very disappointed with my custom steel legs, which I had chosen with a clear varnish finish to keep the raw steel look. The 2 legs (which are anthracite steel) have several very light stains that are totally unsightly. These stains are not indicated at all in the product description (which is limited to indicating that there may be asperities, something totally acceptable and different, because no aesthetic impact). The pictures on the product page also show beautiful feet without any stains, and I complained to the customer service, which believes that these stains are totally normal and contribute to the authenticity of the product (lol).
Anyway, apart from offering me to send them back the feet (at my expense) so that they can paint them black (at my expense) and send them back to me (at my expense), nothing. I told them to complete the product description to explain the presence of these stains, since it's normal, and to add one of my pictures that shows what it looks like. But of course they won't do it, otherwise nobody would buy these feet anymore.

Very good site and well done, package nickel and well packed.

The sequence of an order is not very intuitive, between the choice of addresses, the shipping method and the payment which are done in a curious order

Good site smooth navigation easy to choose product affordable price

Ripaton responds quickly to emails and delivery times are ok. We may have to check with the carrier to see if they can't deliver a little faster. It took a week although it arrived quickly at the final warehouse.

Good products.

Site ok, easy to use

Good, but a bit long to prepare.

The feet are very nice, but all the feet ordered are not exactly the same size (a few millimeters) which make the difference in the end. Overall satisfied despite this defect.

Very good products Reserve: useless to give the possibility of making comments on the merchant site if you do not take into account it ...

I was disappointed by the quality of the finished product which has very pronounced irregularities, much more visible than on the photos of the site, no commercial gesture from the site. In short I do not recommend

Well done site

Nice realization, solid and harmonious. Small remark : 2 small chips on the paint of the foot. You can't see them because they are next to the fixing holes of the tray but it's a pity

site with a pleasant navigation. Perhaps the manufacturing and availability times should be clearer

Quality material

Very good site

Nothing to report

Beautiful products

Fast delivery, within the time limit, well packaged product.