The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.
There is no other word to describe the level of dirtiness of this product and moreover they find it quite normal
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Response from RIPATON
Hello Christian, Our racks are treated against rust. However, if some residues persist, you can wipe them off with a cloth. The customer service is available by email at [email protected]. Have a nice day, Marie Team RIPATON
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2020
Delivery service too slow. Also, the package was completely torn, so not protected enough.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2020
Some concerns with the delivery: delivery time longer than expected and impossibility to contact the delivery man when he announced his arrival (reception of the package by a neighbor). The package was heavy and difficult to handle without handles or straps, too bad...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/07/2020
The customer service is not at the RV
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Response from RIPATON
Hello Jean-Rémi, All your requests for customer service have been answered by us. We have proposed different solutions according to the problems encountered. Customer service is at the heart of our DNA since the creation of Ripaton. We are very available for our customers, including sometimes on weekends. Sincerely, Marie Team RIPATON
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2020
the product corresponds to the orders, just a small reservation as for the feet which are used to regulate the height, a little showy for my taste, I would have preferred that it is the color of the foot, in my case white
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
Nice products, clear site, fast delivery. I would have liked clearer advice on my question about which screws to use based on the thickness of the boards I use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2020
On-time delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
very well designed site allowing to see all kinds of table legs on the same site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2020
no particular problem for the navigation. the site is clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
I ordered a rack, it is very good but the feet were missing in the package. The after sales service was very responsive and was able to solve the problem very quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Fast and efficient delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
Very satisfied with the product, great quality. A bit of a wait as I imagine the manufacturer had a lot of demand during the containment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2020
The site is easy to visit. Good ergonomics. The information given is true to life.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2020
Relatively accurate. Should better describe the complementary elements to the feet.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2020
good quality product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
The site is good, the same cannot be said for the product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2020
Nothing to say about the rendering and the order/delivery logistics. Just one drawback, which could be more annoying: A nice scratch on the face of one of the legs. I was able to assemble this leg with the scratch on the inside, so it doesn't show, but be careful anyway!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
The site is well thought out. Maybe it just lacks downloadable instructions
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/05/2020
On the advice of a friend I tested an order, I am very satisfied with the speed, my products of a very good quality at a reasonable rate.
I have since placed a new order with my eyes closed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Delivered despite the lockdown period and very responsive in email exchanges.
Satisfied with the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Very nice site but big problem of communication and information. Delay announced in reality in working days. Almost 1 month between the order and the delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2020
Order received quickly at my home. Everything is well packaged individually, supply of screws and foot pads.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/05/2020
Still no delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
Great site!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
The site is well done.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2020
Very efficient and fast!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2020
Very good except that for the delivery they do not specify the time it will take ... I was only told that some products could take longer but without specifying if this was the case for my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2020
Nice product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2020
First order. It seems clear and intuitive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2020
Delivery problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2020
practice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2020
Excellent quality of manufacture. Small downside on the delivery, package arrived completely exploded
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2020
Very disappointed
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Response from RIPATON
Hello Michèle, Do not hesitate to contact us at [email protected]. The clear varnish finish shows the roughness of the steel, a sign of its authenticity as indicated in the product sheet. Have a nice day, Marie - Team RIPATON
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2020
Satisfied, delivery a little long but answer with the cat fast and serious, so that gene less to wait a little.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/01/2020
very good product. fast delivery. i recommend it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2020
This is the only site I found to order a custom made table leg over 70 cm high. Very satisfied with the quality of the products, the quality of the packaging and the delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2020
Very qualitative product, it missed some parts, forgotten during the preparation but the customer service remedied it as soon as possible.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2020
Each foot has markings on both sides that can be seen from a distance.
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Response from RIPATON
Hello Nastassia, The finish you have chosen (clear matte varnish) shows the bending marks, visible on the article sheet. I hope the feet suit you! See you soon, Marie Team RIPATON
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2020
Bravo and thank you Ripaton... clean packaging, it's important for black lacquered steel products !!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/01/2020
The feet received are damaged in the same place on all four...
A little disappointed! Because this is the second time I order from them...
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