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F
Rating: 5 out of 5
5 stars
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Customer reviews of RIPATON
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 517 published reviews
Summary of reviews
The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.
Reviews 1 and 5 stars
Reset filtersP
Rating: 5 out of 5
Perfect
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Response from RIPATON
Thank you for your feedback, Pascal. We are delighted that you are so satisfied with our RIPATON site. It encourages us to continue providing quality products and services to our customers. We hope to see you soon on our site!
A
Rating: 5 out of 5
Item conforms to the description on the website. Fast delivery. Quality item.
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Response from RIPATON
Thank you for your positive review, Anne! We are delighted to hear that you are happy with your purchase from RIPATON. We always do our best to offer our customers quality items and fast delivery. Thank you again for your trust and recommendation. We look forward to seeing you again soon!
E
Rating: 5 out of 5
Good follow-up; products conform to the order and look very nice.
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Response from RIPATON
Thank you for your positive feedback, Evelyne! We are delighted that you are satisfied with your order on our RIPATON website. We do our utmost to offer you quality products and impeccable service. See you soon on our site!
C
Rating: 5 out of 5
Always on top
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Response from RIPATON
Thank you for your positive feedback, it encourages us to continue to live up to your expectations. We hope to see you soon on RIPATON!
J
Rating: 5 out of 5
One of the few places where you can specify your own sizes. Delivery nicely on time.
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P
Rating: 5 out of 5
Very good
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Response from RIPATON
I'm delighted to read that you enjoyed our RIPATON site. Thank you very much for your note and your positive feedback! Don't hesitate to come back to us if you need more information or for any other metal furniture design project.
B
Rating: 5 out of 5
I really recommend this company after placing my first order I was incredibly surprised by the quality and finish of my item.
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Response from RIPATON
Thank you for your recommendation and your confidence in our company. We are delighted that you were satisfied with your first order and hope to count you among our loyal customers. We attach great importance to the quality and finish of our products, so we're glad you noticed. Thank you again for your positive review of our RIPATON website.
J
Rating: 5 out of 5
Fast shipping and great quality!
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Response from RIPATON
Thank you very much Justine for your positive review of our RIPATON website! We are delighted that you appreciated the speed of delivery and the quality of our products. Don't hesitate to come back to us if you need anything. Have a nice day!
V
Rating: 5 out of 5
The racks ordered look sturdy. Easy to assemble. Just one comment: the parts need to be further degreased before shipping.
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON racks! We're delighted to hear that you find them sturdy and easy to assemble. We'll take note of your comment about degreasing the parts before shipping so that we can continue to improve the quality of our products. See you soon on our website!
M
Rating: 5 out of 5
very good quality product and very fast delivery
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website. We are delighted that you have appreciated the quality of our products and our fast delivery service. We hope to see you soon on our site for new purchases!
A
Rating: 5 out of 5
Well-designed site, all the information I needed about the products I bought, enough photos to get a feel for them.
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Response from RIPATON
Thank you very much Anne for your positive feedback on our RIPATON website. We are delighted that you were able to find all the information you needed about our products and that the photos helped you make your choice. We pride ourselves on providing a quality service to our customers, and your review confirms that we are on the right track. We hope to see you soon on our site for further purchases. We hope to see you soon!
P
Rating: 5 out of 5
Beautiful finish! Manufacturing time within the advertised limits, but quite long. After phone call, the delivery was well assured ..Thank you 👍
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Response from RIPATON
Thank you for your positive review, we are delighted that you are satisfied with the quality of our product and the speed of our delivery. We have taken into account your comment about the lead time and will do our best to improve it in the future. Thank you again for your trust and support of RIPATON!
C
Rating: 5 out of 5
Everything was perfect from order to reception
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website, we are delighted that your experience was perfect from order to receipt. We hope to see you soon on our site!
M
Rating: 5 out of 5
5 stars, this service was really good. Mrs Marie Nalin, the Happy Customer Manager, made sure that our parcel arrived on the exact day. Absolutely recommended !!!!
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Response from RIPATON
Thank you very much for your review, Martin. We are delighted that you were satisfied with our service and the handling of your order by our Happy Customer Manager, Ms Marie Nalin. We hope to be able to count on your recommendation in the future. See you soon on RIPATON!
P
Rating: 5 out of 5
Having had a small problem between the order and delivery, the speed of reaction was efficient. Well done.
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Response from RIPATON
Thank you very much Philippe for your positive feedback on our RIPATON website. We are delighted that we were able to solve your problem quickly and we will continue to work hard to provide you with good customer service. Thanks again for your 5/5 rating, it means a lot to us!
T
Rating: 5 out of 5
Delivered very quickly, easy to assemble. I am delighted
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website! We are delighted that you appreciated the speed of delivery and ease of assembly of our products. Your satisfaction is our priority. Thank you again for your trust and your 5/5 rating. See you soon on RIPATON!
C
Rating: 5 out of 5
Fast delivery, table legs as ordered!
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Response from RIPATON
Thank you so much for your positive review, Charlotte! We are delighted that you were satisfied with your order and our fast delivery service. We hope to see you soon on our RIPATON site for other quality purchases!
E
Rating: 5 out of 5
good service and value for money. Only downside: lack of communication regarding out-of-stock frames, subcontracted paint closures, etc., which significantly increase lead times.
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Response from RIPATON
I'd like to thank you for your positive feedback on our service and value for money. I've taken on board your comment about the lack of communication regarding out-of-stock frames and subcontracted paint closures. We will work on this point to improve our lead times and offer our customers a better experience. Thank you again for your confidence and your opinion.
M
Rating: 5 out of 5
Everything is perfect! Fast, careful delivery. Very good quality shelf, which looks great! Thank you
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Response from RIPATON
Thank you very much for your positive review of our RIPATON site, we are delighted that your experience was satisfactory. We take pride in offering quality products and providing a fast and careful delivery service. We hope that your shelf will be perfectly adapted to your needs and that it will bring you complete satisfaction. Thank you again for your trust and support, which encourages us to continue offering quality products. See you soon on RIPATON!
T
Rating: 5 out of 5
Excellent wear, very good quality
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Response from RIPATON
Thank you for your positive feedback! We're delighted that you like the quality of our products. Don't hesitate to come back to us if you need anything. Have a nice day.
L
Rating: 5 out of 5
Excellent value for money I ordered wall-mounted frame racks. The order was processed quickly and delivered within 48 hours. The quality is Top! I recommend this product.
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Response from RIPATON
Thank you very much for your positive feedback, Lucie! We are delighted to hear that you are satisfied with our products and services. We strive to provide quality products at affordable prices to best satisfy our customers. We hope to see you soon on our site. We hope to see you soon!
C
Rating: 5 out of 5
Very good site very responsive Order placed Sunday evening received Wednesday Very well packaged and very nice product
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Response from RIPATON
Dear Catherine, thank you very much for your positive review of our RIPATON website. We are delighted to know that you appreciated our responsiveness and the quality of our delivery service. We are also happy to know that you are satisfied with your product. Thank you again for your confidence and see you soon on RIPATON!
F
Rating: 5 out of 5
Very good. Compliant
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Response from RIPATON
Thank you very much for your positive feedback, Fleur! We're delighted you like our RIPATON site. Please don't hesitate to contact us if you need any further help or information. Have a nice day!
C
Rating: 5 out of 5
Very good performance
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website. We are delighted that you were satisfied with our service. Please do not hesitate to contact us again should you require our services.
O
Rating: 5 out of 5
Punctual delivery, efficient packaging, well-finished product
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Response from RIPATON
Thank you very much for your positive feedback, Olivier! We are delighted that you have appreciated the quality of our service and products. Your satisfaction is our priority and we remain at your disposal for any further orders. Have a nice day!
P
Rating: 5 out of 5
Quality of product and service. Person available for any question:) I recommend
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Response from RIPATON
Thank you for your positive feedback on our RIPATON site, Philippe. We are delighted that you have appreciated the quality of our products and service, as well as our availability to answer all your questions. Thank you for your recommendation, it encourages us to continue offering the best to our customers. See you soon on RIPATON!
C
Rating: 5 out of 5
very serious site, very good quality items, received on time and very very well packaged and protected. i recommend this site without hesitation.
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website. We are delighted that you have appreciated the quality of our products and our delivery service. We make it a point of honour to satisfy our customers and your recommendation means a lot to us. We look forward to seeing you again on our site!
P
Rating: 5 out of 5
Perfect
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Response from RIPATON
Thank you very much for your positive review! We are delighted that you have enjoyed our RIPATON site and we hope to see you soon among our satisfied customers. Please don't hesitate to contact us if you have any questions or comments. We'll always listen to your needs and do our best to satisfy you. Thank you again for your trust and loyalty.
S
Rating: 5 out of 5
A team that listens to the customer and follows through from start to finish. I recommend them. Excellent work.
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Response from RIPATON
We're delighted that you were satisfied with our services, Serge. We do our utmost to meet our customers' needs and ensure quality follow-up. Thank you for your recommendation, it encourages us to continue on this path.
N
Rating: 5 out of 5
perfect quality and very well packaged. So nice to see that work well done still exists. THANK YOU!!!
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Response from RIPATON
We are delighted that our product and service have satisfied you, nathalie. We make it a point of honour to offer our customers impeccable quality and careful packaging. Thank you for your confidence and your positive feedback!
U
Rating: 5 out of 5
A beautiful table base, super quality, very good customer service, fast and friendly. I will gladly buy again!
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A
Rating: 5 out of 5
Very nice made-to-measure foot and top-notch customer service following a misinformed address. Very, very good lead time for custom-made products. Can't wait for the next order 😍
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Response from RIPATON
Hello Anais, thank you for your positive feedback on our RIPATON website! We're delighted that you're happy with the design of your custom-made foot and with our customer service. We hope to be able to count you among our loyal customers for future orders. Thank you again for your trust and your perfect 5/5 rating!
A
Rating: 5 out of 5
Nothing to complain about: compliant product, punctual and efficient delivery.
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Response from RIPATON
Thank you very much Alain for your positive feedback on our RIPATON website! We are delighted that you are satisfied with your purchase and our delivery service. Don't hesitate to come back to us if you have any other handmade furniture needs. We hope to see you soon!
C
Rating: 5 out of 5
Very fast and well-protected shipment.
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Response from RIPATON
We are delighted that you appreciated our prompt service and careful packaging. Thank you for your note and positive feedback on our RIPATON site. We are constantly working to provide the best possible experience for our customers. Please do not hesitate to come back to us if you need any other quality products. Thank you again for your trust and support. See you soon on RIPATON!
M
Rating: 5 out of 5
Very solid and easy to assemble, I'm delighted :)
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Response from RIPATON
Thank you for your positive feedback, Marie-Odile! We're delighted you like our RIPATON product. We make a point of offering quality products to our customers. Don't hesitate to come back to us if you need our services again. Have a nice day!
K
Rating: 1 out of 5
Unfortunately I have not received the goods, I am still waiting ... when I receive the product I can rate it.
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C
Rating: 5 out of 5
Perfect, conforms to my order, well packaged,
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Response from RIPATON
Thank you for your positive feedback on our RIPATON website. We are delighted that your order met your expectations and that you were satisfied with the packaging. Do not hesitate to come back to us if you need other products. Have a nice day!
F
Rating: 5 out of 5
Super site that keeps you informed of the delivery of the order (which had to be reshipped via another delivery partner) and very beautiful custom-made table legs. I'm delighted!
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Response from RIPATON
Thank you for your positive feedback Françoise! We're delighted to hear that you're satisfied with your order and delivery. We attach great importance to the quality of our products and the satisfaction of our customers. We hope to see you soon on our RIPATON website.
T
Rating: 5 out of 5
French and quality. We'll see how it holds up over time.
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Response from RIPATON
Thank you for your positive comment, Thibaut. At RIPATON, we make a point of offering French products that are robust and durable. We are convinced that our furniture will satisfy you over the long term. Please don't hesitate to contact us if you need any further information. It will be a pleasure to help you. Thank you again for your trust and support!