The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.
Beautiful workmanship and very fast delivery - my parcel arrived early. The feet were also very well protected for transport.
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Response from RIPATON
Thank you very much Jean-Hugues for your positive review! We are happy to know that you are satisfied with your experience with our site and appreciate the quality of our products and our delivery service. Thanks again for your support and we hope to see you soon!
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Lavantes P.
Rating: 1 out of 5
following a purchase from 26/09/2023
Shame. I never received my parcel, I sent an email to find out where my order was, I never got a reply. When I call, customer service is always unavailable. I can't recommend them.
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Response from RIPATON
Hello,
You sent us an email on 09/10 with a response from us within 10 minutes. The first shipment had been lost, so we've done everything we can to get it back to you as quickly as possible.
We hope you enjoy your order :-)
See you soon.
Customer service
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Sara P.
Rating: 5 out of 5
following a purchase from 23/09/2023
Great products
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Response from RIPATON
Thank you Sara for your review! We appreciate you taking the time to share your opinion with us and are glad you liked our products.
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Denise B.
Rating: 5 out of 5
following a purchase from 17/09/2023
excellent service I had made a mistake in my order Ripaton solved the problem quickly and efficiently
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Response from RIPATON
Thank you very much Denise for your very positive review! We are delighted that Ripaton was able to solve your problem quickly and efficiently. We make it a point of honour to satisfy our customers and your message reassures us in our approach.
B
Betina A.
Rating: 5 out of 5
following a purchase from 25/09/2023
Package received promptly! As for the product itself...it's top-notch: looks just like the photos, easy to assemble (although you do need 4 hands) and it's stable and sturdy! I can't recommend it enough!
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Response from RIPATON
Thank you for your review, Betina! We're glad you liked the product and that the package arrived quickly. We are delighted that you recommend it!
J
Julien D.
Rating: 5 out of 5
following a purchase from 18/07/2023
The products are of good quality, nevertheless I find it a pity that we do not have more discount for professionals.
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Response from RIPATON
Thank you Julien for your feedback. We are constantly working to improve the offers for our business customers and will soon have more interesting discounts for you.
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Capucine G.
Rating: 5 out of 5
following a purchase from 30/08/2023
Great! Very good customer service that I have had several times online. Very happy with my purchase.
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Response from RIPATON
Thank you very much Capucine for your positive review! We are delighted that you are satisfied with your purchase and your experience. We hope to see you again soon.
E
Emmanuel F.
Rating: 5 out of 5
following a purchase from 17/09/2023
Compliant
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Response from RIPATON
Thank you Emmanuel for your positive review, we are delighted that you liked our site.
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Yves M.
Rating: 5 out of 5
following a purchase from 18/09/2023
Product conforms to description, order shipped quickly, good tracking of shipment, it was perfect!!!!
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Response from RIPATON
Thank you very much Yves for your feedback and support! We are delighted that your order met your expectations and thank you for your confidence.
S
Sophie W.
Rating: 5 out of 5
following a purchase from 20/09/2023
We're very happy with our table legs! Impeccable, fast and efficient service. We recommend without hesitation!
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Response from RIPATON
Thank you very much for your positive comment Sophie. We are very happy to know that you are satisfied and that you recommend us. We appreciate your feedback and will make sure to always provide you with quality service.
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Sabrina R.
Rating: 5 out of 5
following a purchase from 17/09/2023
Super happy with my order
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Response from RIPATON
Thank you very much, Sabrina! We are delighted that you are satisfied with your order.
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Anne-Lise P.
Rating: 5 out of 5
following a purchase from 05/09/2023
Very careful delivery, beautifully manufactured product
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Response from RIPATON
We are delighted that you enjoyed your delivery and your product! Thank you very much for your positive review.
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Benoit B.
Rating: 5 out of 5
following a purchase from 25/08/2023
Very nice product
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Response from RIPATON
Thank you Benoit for your very positive review! We're glad you liked the product and hope your experience with us will be as pleasant as ever.
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Eric L.
Rating: 5 out of 5
following a purchase from 28/08/2023
Good advice, respect for commitments.
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Response from RIPATON
Thank you for your positive review of our RIPATON website. We are delighted that you appreciated our advice and commitment. We thank you for your support and look forward to your continued patronage.
J
Johanna B.
Rating: 5 out of 5
following a purchase from 02/09/2023
Great product, great service, I recommend it!
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Response from RIPATON
Thank you very much, Johanna, you're very kind! We're delighted that you like our site and the products and service we offer.
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John B.
Rating: 5 out of 5
following a purchase from 27/08/2023
French company with good products. Careful delivery
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Response from RIPATON
Thank you John for your review! We are delighted that you are satisfied with our company and our products. We thank you for your valuable feedback and hope to see you again soon.
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Nadine M.
Rating: 5 out of 5
following a purchase from 11/09/2023
Perfect for feet, they are beautiful. But the package arrived very damaged, cardboard torn.
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Response from RIPATON
Thank you very much for your review, Nadine. We're really pleased that you're happy with the products in our RIPATON store and we're sorry that the parcel arrived damaged. We work hard to ensure the utmost care for our products, and we are very sorry if this was not the case. Please do not hesitate to contact us should you require any further information.
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Benjamin S.
Rating: 5 out of 5
following a purchase from 30/08/2023
Order arrived on time and well packaged.
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Response from RIPATON
Thank you Benjamin for your review! We are delighted to hear that you are satisfied with your experience on our site. We hope to see you again soon!
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Sandrine L.
Rating: 5 out of 5
following a purchase from 13/09/2023
Excellent quality wear, I recommend without hesitation.
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Response from RIPATON
Thank you very much for your positive review, Sandrine! We're delighted you liked the quality of our products and hope to see you back on our site very soon.
J
Josephine T.
Rating: 5 out of 5
following a purchase from 02/09/2023
Package arrived very well packaged with matching screws. The feet are perfect. Even more beautiful in person.
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Response from RIPATON
We are delighted that Josephine is happy with her order and that she likes the feet. Thank you so much for your feedback!
C
Candice D.
Rating: 5 out of 5
following a purchase from 31/07/2023
Quality product and fast delivery!
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Response from RIPATON
That's very kind of you, Candice! We're delighted that you're satisfied with our products and service. Thank you for your confidence!
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Béatrice L.
Rating: 5 out of 5
following a purchase from 11/09/2023
Very good quality feet. Really happy. Fast delivery.
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Response from RIPATON
Thank you very much Beatrice for your positive review! We are delighted to hear that you are satisfied and that your purchase and delivery were a success. We hope to keep you satisfied and thank you again for your support.
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Lény J.
Rating: 5 out of 5
following a purchase from 11/09/2023
Impeccable order delivery.
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Response from RIPATON
Thank you very much for your comment, Lény! We're glad we could satisfy you.
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Christian M.
Rating: 5 out of 5
following a purchase from 21/08/2023
Nothing to complain about.
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Response from RIPATON
Thank you very much for your appreciation, Christian! We're delighted you like our site and hope you enjoy your next visit even more.
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Gaétan M.
Rating: 5 out of 5
following a purchase from 28/08/2023
Super product: delighted to be able to put made in france to work. merci beaucoup!
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Response from RIPATON
Thank you very much Gaétan, that's very encouraging! We're glad you were able to take advantage of our products.
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Thierry R.
Rating: 5 out of 5
following a purchase from 25/08/2023
Very good. Totally satisfied with the work.
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Response from RIPATON
Thank you very much for your very positive review, Thierry. We are delighted to see that you are completely satisfied with our RIPATON site!
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Sébastien M.
Rating: 5 out of 5
following a purchase from 22/08/2023
Custom-made items: perfect! Magnificent rendering
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Response from RIPATON
Thank you very much Sébastien for your comment! We're glad you're satisfied with our service and our products. We will continue to satisfy you with more and more quality.
J
Julie S.
Rating: 5 out of 5
following a purchase from 07/08/2023
Wide choice of models, sizes and finishes. Product received carefully packaged, very nice finish. Delivery time longer than announced and lack of visibility on delivery tracking.
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Response from RIPATON
Thank you very much, Julie, for your review. We are very pleased to hear that you are satisfied with the products on our site and that you appreciated the finish and care taken with the packaging. We apologize for the problem with the delivery time and tracking. We will take your comments into account and do our best to improve our services in the future.
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Catherine P.
Rating: 5 out of 5
following a purchase from 12/08/2023
Just great
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Response from RIPATON
Thank you very much for your very positive comment, Catherine. We are delighted that you liked our RIPATON site. We wish you a pleasant stay on our platform.
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Bastien J.
Rating: 5 out of 5
following a purchase from 02/09/2023
Perfect from the order to the delivery and the quality of the product. Thank you
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Response from RIPATON
Thank you very much, Bastien! We're really glad you enjoyed your RIPATON experience.
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Aymeric M.
Rating: 5 out of 5
following a purchase from 07/08/2023
Excellent relations for a tailor-made project. Everything was impeccable. I recommend without reservation.
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Response from RIPATON
Thank you very much for this very positive comment, Aymeric. We are delighted that you were satisfied with our services. We work hard to provide our customers with quality services.
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Marine M.
Rating: 5 out of 5
following a purchase from 29/08/2023
Super, fast shipping, solid item, well finished and good quality. I'm delighted with my purchase of my A-shaped desk stand.
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Response from RIPATON
Thank you very much for your review, Marine! We're delighted that you were happy with your purchase and that our service and products met your expectations. We thank you for your support and wish you a very nice day.
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Camille P.
Rating: 5 out of 5
following a purchase from 24/08/2023
My order had a problem. Customer service (via chat) was very responsive and pleasant. The faulty product will soon be replaced.
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Response from RIPATON
Thank you very much for your feedback, Camille. We are very pleased that you are satisfied with the services we have provided. Our primary goal is to provide you with a pleasant experience and quality products. We're glad we did.
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André B.
Rating: 5 out of 5
following a purchase from 29/08/2023
Very serious site, from ordering to delivery, the products are top quality.
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Response from RIPATON
Thank you for your positive review, André. We strive to provide the best products and services possible and are delighted that you were satisfied with your order and delivery.
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Michele H.
Rating: 5 out of 5
following a purchase from 25/08/2023
Very good quality item, fast delivery and very well packaged. Item fully meets my expectations
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Response from RIPATON
We are happy to know that you are satisfied with your purchase and that you are happy with the product you have received. We strive to provide our customers with quality service and a product that meets their expectations. Thank you for taking the time to give us your feedback!
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Gilles H.
Rating: 5 out of 5
following a purchase from 26/08/2023
Nice product as described. Very fast delivery
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Response from RIPATON
Thank you very much for your positive review, Gilles! We are delighted that you are satisfied with your purchase and delivery. If you have any further questions, please do not hesitate to contact us.
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Aurélie L.
Rating: 1 out of 5
following a purchase from 27/08/2023
The item received is missing a weld. I was offered to send the stand back to the workshop (10 days). Communication with the after-sales service was long and unpleasant. I do not recommend this site.
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Lydie C.
Rating: 5 out of 5
following a purchase from 26/08/2023
Very good products
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Response from RIPATON
Thank you very much for your positive review, Lydie. We are delighted that you liked our products. We strive to offer the best possible service to our customers.
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Jennifer S.
Rating: 5 out of 5
following a purchase from 23/08/2023
Always delighted to order from Ripaton!
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Response from RIPATON
Thank you so much for your positive review, Jennifer! We're glad you enjoy shopping at RIPATON.
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Denis C.
Rating: 5 out of 5
following a purchase from 31/07/2023
Very good quality, impeccable delivery
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Response from RIPATON
Thank you Denis for your positive feedback! We are delighted that you are satisfied with your shopping experience at RIPATON.
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