Customer reviews of RIPATON

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 517 published reviews
5 3 870 86% 4 452 10% 3 115 3% 2 37 1% 1 43 1%

Summary of reviews

The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2018
Again, very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2018
Very current and trendy!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2018
Quality product and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2018
It's perfect! They are pretty, original and solid, and their price is more than reasonable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2018
Perfect as usual! Very neat packaging and very strong foot... Fast shipping, quality, never disappointed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2018
Clair
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2018
Very good, very calm
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2018
Superb site, clear and ergonomic.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2018
Very responsive by email, fast delivery. Perfect! Quality products and very well written thank you letter!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2018
Very fast delivery, excellent communication, very satisfied with the feet ordered: they are not yet installed but I am sure they will be perfect! I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2018
Serious and qualitative
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2018
A company that lives up to their quality Listening to customers Simple, fast and efficient for the creation and delivery I strongly recommend Ripaton You can order with your eyes closed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2018
Very well...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2018
Very fast shipping, very well packaged....A+++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2018
VERY SATISFIED FOR THIS FIRST ORDER. SERIOUS SITE. ARTICLES OF VERY GOOD QUALITY.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2018
Serious work!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2018
Received quickly, and really good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2018
Great site with beautiful products, fast and neat delivery! Thanks :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2018
Fast delivery, well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Very good and serious. Delivery received on time and order perfectly packed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2018
Very nice site, interactive, intuitive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2018
Fast delivery and compliant products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2018
Excellent concept and high quality manufacturing. Fast and friendly service. I love it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2018
Top site, top products, I love it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2018
Awsome!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/08/2018
Not at all satisfied. Here is why: ordered on 21/07, sent on 31/07 in "Express" delivery, quite expensive by the way, but not received! Until then, no responsibility from Ripaton... But then it's a demonstration of incompetence: only one answer, after a reminder (!), to my complaint promising an answer within 24h. Since then, 24 hours have passed, but total silence in spite of my numerous reminders; where is the parcel? what do they intend to do? No answer. And this is probably where the problem lies: this company has no resources available to deal with the slightest transport problem or even to devote to a minimal communication with its customers in trouble. So this company should be avoided.
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Response from RIPATON
I am the co-founder of the company. My associate contacted the chronopost customer service following the non-delivery of your package in time, and contacted them again before we left on vacation, not having any return from them. In this vacation period unfortunately we are often faced with this kind of problem. It is indicated on our site the manufacturing time of the orders as well as the delivery time (delivery 24h-48h from the workshop). On our side, the manufacturing and shipping times are respected, and in this case, we are penalized because of the carrier. We have informed you that we are going on vacation, and that we will not be able to return your package immediately. Moreover, you also have in your possession the tracking number of your package to contact Chronopost on your side. To date, our customer service has come back to you to find a solution of refund or return of order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Simple and ergonomic site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Fluid and clear suite
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
tbtb
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Perfect workmanship! And fast delivery, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Fast delivery and well packed package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Totally in line with the pictures on the website! Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Fast delivery, nice quality items. Delighted :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2018
The site is very pleasant, all the necessary information on the products is available, the delivery is fast and the packaging is very neat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2018
Perfect!
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