Customer reviews of RIPATON

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Antoine T.

Rating: 5 out of 5

Published on 19/01/2021 à 10h24 following a purchase from 07/01/2021

Well done site, faster delivery than advertised. Small problem with the chosen delivery person though.

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Francis P.

Rating: 5 out of 5

Published on 19/01/2021 à 10h01 following a purchase from 07/01/2021

Delivery in the street and not at my home

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Bouetard A.

Rating: 3 out of 5

Published on 18/01/2021 à 18h38 following a purchase from 08/01/2021

Very good product, except for the very poor packaging, opened everywhere during transport. The deliveryman was very correct and even offered to open the box for the control of the product, there were only three screws left, and three insulating pads for the feet so two stars less, review your packaging to avoid unhappy customers. It's a shame, it deserves five stars.

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Response from RIPATON Published on 20/01/2021

Hello and thank you for your review! It does deserve a better box. We are currently working on a new packaging for this product which should be released in a very short time. Thank you for your feedback. We hope to see you soon. See you soon! Marie from RIPATON

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Jean M.

Rating: 5 out of 5

Published on 18/01/2021 à 11h04 following a purchase from 07/01/2021

Very well done site, top delivery, full satisfaction with the product, very good follow-up for delivery of the product. We will recommend this site.

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Emilie T.

Rating: 4 out of 5

Published on 17/01/2021 à 19h27 following a purchase from 07/01/2021

The only small hitch is the time of manufacture/delivery of the product which is a little long but it is made-to-measure and of the craft industry thus one agrees to be patient

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José V.

Rating: 4 out of 5

Published on 17/01/2021 à 12h53 following a purchase from 07/01/2021

Pleasant and motivating site for those who wish to buy French and to a young company. Precise and serious order follow-up and communication. The article is completely in accordance with our expectations both in terms of quality and aesthetics.
A very small reservation because we were missing some parts, but they were sent to us very quickly.

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Emmanuelle L.

Rating: 5 out of 5

Published on 17/01/2021 à 12h18 following a purchase from 07/01/2021

Super supporting

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Christian C.

Rating: 5 out of 5

Published on 16/01/2021 à 18h13 following a purchase from 06/01/2021

Perfect fast delivery, corresponds well to my request.a French company to recommend

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Elodie G.

Rating: 5 out of 5

Published on 16/01/2021 à 17h47 following a purchase from 06/01/2021

very satisfied with my order and its delivery

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Stephane R.

Rating: 5 out of 5

Published on 16/01/2021 à 17h34 following a purchase from 06/01/2021

Conforms to my order. Very satisfied. Site to recommend .

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Christine S.

Rating: 5 out of 5

Published on 16/01/2021 à 12h59 following a purchase from 06/01/2021

Very pleased with my purchase.
I ordered during the holidays, I knew I had to wait. But being a little impatient (you can't do it again), I called the online hotline to find out the status of my order. They answered me right away and you can tell that it's not a typical answer. Bravo for that too

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Jonathan L.

Rating: 5 out of 5

Published on 16/01/2021 à 12h41 following a purchase from 06/01/2021

At the top!

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Stephane B.

Rating: 5 out of 5

Published on 15/01/2021 à 13h05 following a purchase from 04/01/2021

Excellent

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Sylviane P.

Rating: 5 out of 5

Published on 14/01/2021 à 21h58 following a purchase from 04/01/2021

Delivery and packaging impeccable The product is very well made I recommend this brand

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Camille D.

Rating: 5 out of 5

Published on 14/01/2021 à 21h31 following a purchase from 04/01/2021

Very clear site, easy to contact and very understanding staff. A great experience to keep French companies alive!

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Valerie P.

Rating: 5 out of 5

Published on 14/01/2021 à 17h48 following a purchase from 04/01/2021

Accessible and friendly site, quality products

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Philippe M.

Rating: 5 out of 5

Published on 14/01/2021 à 17h39 following a purchase from 04/01/2021

Everything is simple, smooth and the product delivered is in accordance with our expectations.

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Carole L.

Rating: 5 out of 5

Published on 14/01/2021 à 16h13 following a purchase from 04/01/2021

Very good site

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Sylvain M.

Rating: 5 out of 5

Published on 14/01/2021 à 16h09 following a purchase from 04/01/2021

Very intuitive and clear.

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Francois D.

Rating: 5 out of 5

Published on 14/01/2021 à 13h15 following a purchase from 04/01/2021

Fast delivery, quality products, very well packaged.

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Pierre P.

Rating: 5 out of 5

Published on 14/01/2021 à 13h00 following a purchase from 04/01/2021

Very happy with the feet! Very quali, superb creation, thank you again!

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Jean-Paul C.

Rating: 5 out of 5

Published on 11/01/2021 à 13h31 following a purchase from 04/12/2020

Ripaton website very well designed, the possibility of chat is really a plus - bravo A special mention to the team of reception chat and show room in Montpellier where we were welcomed with professionalism and in a very nice way.

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Christine R.

Rating: 5 out of 5

Published on 11/01/2021 à 11h48 following a purchase from 18/12/2020

delivery time according to the order and delivery ok

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Jean-Pierre T.

Rating: 2 out of 5

Published on 08/01/2021 à 13h52 following a purchase from 14/12/2020

Delivery announced on 16/12 then shifted every day until 22/12 then finally delivered at the beginning of January 2021

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Response from RIPATON Published on 11/01/2021

Hello, Thank you for your feedback! The package was delivered to the carrier on 15/12 with a few days delay due to a shortage of raw material. I'm sorry to see that the package took almost 2 weeks to be delivered to you. We hope you like the feet :-) Have a nice day, and see you soon. Sincerely yours, Marie de RIPATON

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Helene M.

Rating: 5 out of 5

Published on 04/01/2021 à 15h30 following a purchase from 14/12/2020

very good

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Anthony L.

Rating: 5 out of 5

Published on 01/01/2021 à 12h47 following a purchase from 21/12/2020

Clear presentation on the website, I conversed with their customer service to ask technical questions before my purchase. Their answers were quick.

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Patricia L.

Rating: 5 out of 5

Published on 31/12/2020 à 17h32 following a purchase from 21/12/2020

Very good site, fast navigation

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Lilian C.

Rating: 5 out of 5

Published on 31/12/2020 à 16h58 following a purchase from 21/12/2020

Customer service responds quickly to questions

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Eric N.

Rating: 4 out of 5

Published on 31/12/2020 à 15h03 following a purchase from 21/12/2020

I had a little trouble creating an account with a billing address different from the shipping address

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Theo C.

Rating: 5 out of 5

Published on 29/12/2020 à 21h28 following a purchase from 01/12/2020

The site is pleasant and we see immediately what we are looking for

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Delphine D.

Rating: 5 out of 5

Published on 29/12/2020 à 13h13 following a purchase from 18/12/2020

Easy navigation and ordering on the site. Delivery on time and very well packaged products. I recommend it because it is 100% French!

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Pierre F.

Rating: 3 out of 5

Published on 29/12/2020 à 08h48 following a purchase from 15/12/2020

Little choice, but beautiful products.

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Tiphaine F.

Rating: 5 out of 5

Published on 28/12/2020 à 18h57 following a purchase from 18/12/2020

The.next.day.after.my.order,.I.realized.that.I.had.made.a.mistake.in.the.size.of.my.feet...I.contacted.the.after-sales.service.department.which.was.extremely.efficient.and.proceeded.to.exchange.the.parcel.even.as.it.was.about.to.leave..Two.days.later.the.parcel.was.received! Site and product at the top

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Pierre V.

Rating: 5 out of 5

Published on 28/12/2020 à 17h13 following a purchase from 18/12/2020

Fast manufacturing and delivery. Excellent customer service.

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Séverine B.

Rating: 5 out of 5

Published on 28/12/2020 à 15h16 following a purchase from 18/12/2020

Very good quality/price ratio.
Fast delivery Thanks a lot to Marie for her reactivity!

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Nathalie M.

Rating: 5 out of 5

Published on 28/12/2020 à 11h24 following a purchase from 17/12/2020

Perfect and fast despite the Christmas period

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Marianne S.

Rating: 3 out of 5

Published on 28/12/2020 à 10h37 following a purchase from 17/12/2020

Delivery too long

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Response from RIPATON Published on 30/12/2020

Hello, Thank you for your opinion! Indeed we have encountered a shortage of steel for this foot following an increase in orders. We hope you like your foot :-) See you soon, Marie Team RIPATON

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Jean Jacques S.

Rating: 5 out of 5

Published on 28/12/2020 à 10h09 following a purchase from 14/12/2020

Already two achievements from your feet. The quality is always there. Thank you also to your listening as for the questions put on your Site.

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Patrick C.

Rating: 5 out of 5

Published on 27/12/2020 à 12h10 following a purchase from 15/12/2020

Top quality and finish. Well packaged..and delivered on time! Recommend it.

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Cynthia T.

Rating: 5 out of 5

Published on 26/12/2020 à 19h39 following a purchase from 16/12/2020

Great experience Fast delivery. The shelves we received were of excellent quality. We will definitely buy from ripaton again if needed!

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