Customer reviews of RIPATON

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 517 published reviews
5 3 870 86% 4 452 10% 3 115 3% 2 37 1% 1 43 1%

Summary of reviews

The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.

Reviews 2, 3, 4 and 5 stars

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C
Christian G.
Rating: 5 out of 5
following a purchase from 16/12/2020
Very nice quality
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Julie D.
Rating: 4 out of 5
following a purchase from 17/11/2020
Well
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Christophe L.
Rating: 3 out of 5
following a purchase from 15/12/2020
4 tubes welded for 114€ They could at least have put the tube connections on the same side
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Florence C.
Rating: 5 out of 5
following a purchase from 07/12/2020
Satisfied with the products and shipping
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Jacques K.
Rating: 5 out of 5
following a purchase from 14/12/2020
Nice presentation of the items from all angles. Well packaged items.
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Claire K.
Rating: 3 out of 5
following a purchase from 14/12/2020
Satisfied with the product but delivery time 3 times longer than advertised.
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Response from RIPATON
Hello, Thank you for your feedback! The manufacturing times are indicated on the product sheets. Depending on the finish, it takes 10-15 working days. Your feet needing a thermo-lacquering treatment, they were sent after manufacturing and painting, within the announced time. See you soon, Marie Team RIPATON
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Pierre R.
Rating: 5 out of 5
following a purchase from 14/12/2020
Very well designed, easy to visit. Many photos and explanations to help you make the right choice.
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Jean-Paul B.
Rating: 5 out of 5
following a purchase from 14/12/2020
I am perfectly satisfied with the whole service.
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Christian C.
Rating: 5 out of 5
following a purchase from 14/12/2020
Very good
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Didier C.
Rating: 5 out of 5
following a purchase from 11/12/2020
Arrived well packed
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Frederique L.
Rating: 5 out of 5
following a purchase from 10/12/2020
Fast and careful delivery. This is the second time I've ordered and I'm still very happy.
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Emmanuel R.
Rating: 5 out of 5
following a purchase from 07/12/2020
Material as expected, delivered on time. Very satisfied
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Stéphane L.
Rating: 5 out of 5
following a purchase from 07/12/2020
Very good! Quality and impeccable rendering!
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Véronique L.
Rating: 2 out of 5
following a purchase from 09/12/2020
I can't give an opinion as I still haven't received my package
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Jean Philippe M.
Rating: 5 out of 5
following a purchase from 09/12/2020
fast, clean work for a custom product.
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Annie H.
Rating: 5 out of 5
following a purchase from 09/12/2020
Very good, neatly packaged and compliant product. Very satisfied
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Benjamin C.
Rating: 5 out of 5
following a purchase from 08/12/2020
Very easy to use site, good navigation and presentation of the products
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Daniel L.
Rating: 5 out of 5
following a purchase from 08/12/2020
Excellent relationship on the phone when changing the order. Very good service.
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Caroline P.
Rating: 5 out of 5
following a purchase from 08/12/2020
Product conforms, well packaged and deadlines respected despite the 2nd confinement.
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Mélissa S.
Rating: 5 out of 5
following a purchase from 08/12/2020
Very good service !!!!!
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Thérèse S.
Rating: 5 out of 5
following a purchase from 07/12/2020
Very pleasant and intuitive
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Didier C.
Rating: 5 out of 5
following a purchase from 08/12/2020
very professional and very nice, the top of the top in the French way.... thank you Ripaton... I sincerely recommend
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Océane T.
Rating: 5 out of 5
following a purchase from 07/12/2020
Very good quality and fast delivery. I recommend
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Marc L.
Rating: 3 out of 5
following a purchase from 08/12/2020
The site is well done and easy to use, but it takes longer than what is indicated on the site and there is no warning by email of the delay. It's a pity not to be notified of the follow-up of the order.
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Response from RIPATON
Hello, Thank you for your feedback! The lead time for custom-made products is 10-15 working days. This lead time is indicated on the product sheets :-) We hope you like your foot ! See you soon, Marie - Team RIPATON
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Aurélia E.
Rating: 5 out of 5
following a purchase from 24/11/2020
Perfect from start to finish! Very well detailed product sheets on the website, all important information and technical characteristics are noted to make your choice easily. Fast delivery and very neat packaging.
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Thibaut L.
Rating: 5 out of 5
following a purchase from 07/12/2020
Perfect!
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Olivier G.
Rating: 5 out of 5
following a purchase from 07/12/2020
Very good from order to delivery
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Nathalie C.
Rating: 5 out of 5
following a purchase from 07/12/2020
Shipping and product perfectly meeting our expectations
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Olivier M.
Rating: 5 out of 5
following a purchase from 07/12/2020
Clear site, nice presentation, easy to order
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Luce B.
Rating: 5 out of 5
following a purchase from 07/12/2020
Perfect
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Gilles A.
Rating: 4 out of 5
following a purchase from 07/12/2020
The product is very good, and meets expectations. On the other hand not enough information after ordering on a precise delivery time. The packaging as received is really bad, does not enhance the product at all and presents risks of damage to the product. It also lacks a piece of instructions for use with the product.
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Response from RIPATON
Hello and thank you for your opinion. It does deserve a better box. We are currently working on a new packaging for this product which should be released in a very short time. We thank you for your feedback. We hope to see you soon. See you soon! Tom from RIPATON.
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Yann Y.
Rating: 5 out of 5
following a purchase from 07/12/2020
A quality product and a fast and extremely careful shipment. I highly recommend it.
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Anne C.
Rating: 3 out of 5
following a purchase from 07/12/2020
Pretty feet and quality. Nothing to say about the product on the other hand, you are promised a delivery in 24/48h, that's why I chose to order on this site but more than 15 days to receive my feet ... disappointed with the delivery time lying.
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Response from RIPATON
Hello, the delay for feet requiring a paint treatment is indicated: 10-15 days. 24/48h currently concerns only the raw finish :-) We hope you like your order. See you soon ! Marie - Team RIPATON
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Sandrine I.
Rating: 4 out of 5
following a purchase from 07/12/2020
Well
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Paul C.
Rating: 5 out of 5
following a purchase from 25/11/2020
Perfect
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Isabelle L.
Rating: 5 out of 5
following a purchase from 04/12/2020
Very good
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Pierre B.
Rating: 5 out of 5
following a purchase from 03/12/2020
Custom made order, very simple.
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Marc B.
Rating: 5 out of 5
following a purchase from 27/11/2020
Careful packaging and fast delivery.
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Emmanuel G.
Rating: 5 out of 5
following a purchase from 02/12/2020
Package arrived quickly. Product conforms to the description. Very good.
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Christine P.
Rating: 5 out of 5
following a purchase from 01/12/2020
Easy to use and clear website. The demo videos are a real plus.
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