Customer reviews of RIPATON

9,6 /10

Based on 4 517 published reviews

5 3 870 86% 4 452 10% 3 115 3% 2 37 1% 1 43 1%

Summary of reviews

The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.

Reviews 2, 3, 4 and 5 stars

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Emmanuel E.

Published on 18/10/2020 à 17h37 following a purchase from 08/10/2020

Delivery time not respected 13 days instead of 48h, but products arrived well and well packaged, small remark on the screws delivered average quality, I preferred to use mine, I appreciated the small pads joint to put on the floor

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Duflos N.

Published on 18/10/2020 à 17h32 following a purchase from 08/10/2020

Very good quality product and top delivery service

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Marie L.

Published on 18/10/2020 à 16h44 following a purchase from 08/10/2020

Site full of inspiration! Good quality products! This is my 3rd order and probably not the last.

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Véronique G.

Published on 18/10/2020 à 08h35 following a purchase from 06/10/2020

Maybe some improvements on the site to find the sizes (or I'm not good) delivery very good

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Marie Françoise A.

Published on 17/10/2020 à 17h29 following a purchase from 06/10/2020

Clear and easy enough to answer the client's search

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Jeremy N.

Published on 17/10/2020 à 15h06 following a purchase from 07/10/2020

Quality material made in France. Perfect delivery and packaging, don't hesitate!

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Normand S.

Published on 16/10/2020 à 18h30 following a purchase from 06/10/2020

Serious order and delivery I recommend

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Porteret L.

Published on 16/10/2020 à 17h15 following a purchase from 06/10/2020

Indeed the metal can be very industrial in some places, but it's not just one small defect on 40 cm... Delivery in time and dimensions of the custom made well respected.

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René G.

Published on 15/10/2020 à 19h11 following a purchase from 28/09/2020

very good, it is strong

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Gaetan D.

Published on 15/10/2020 à 17h20 following a purchase from 05/10/2020

deadline respected good site

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Baptiste L.

Published on 15/10/2020 à 09h13 following a purchase from 29/09/2020

The site was very clear: product in stock and shipped in 24/48h. However my order took a week. After 5 days, the site still indicated "in stock" while the chat indicated that they had a delay in production.

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Response from RIPATON Published on 16/10/2020

Hello Baptiste, Thank you for your feedback! As indicated in the chat, we have been facing a large volume of orders. Our team of welders is doing its best :-) See you soon for another RIPATON project. Sincerely yours, Marie Team RIPATON

Nadine D.

Published on 14/10/2020 à 17h39 following a purchase from 29/09/2020

It's perfect!

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Line B.

Published on 14/10/2020 à 09h43 following a purchase from 29/09/2020

Hello, I was rather disappointed. Order tracking and delivery, nothing to complain about. The merchandise, on the other hand, was very disappointing: for the price, we expect almost perfection. One of the feet received seemed to have been scraped before the black paint was applied.
Moreover, when fixing, the shape of the screws leaves a rather disappointing finish because they cannot be pushed in far enough so the head is very visible. Visible screws and difficult to fix. Given the long wait and that it is custom made I did not see the point of bringing up the information but in the end quite disappointed even if the final rendering when you do not look at the scratches and screws underneath, it's nice because the shape of the feet and beautiful.

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Response from RIPATON Published on 26/10/2020

Hello, thank you for your feedback regarding the visible screws. We are working on new screws that are more discreet and in different colors. I'm glad you like the final result. See you soon I hope. Sincerely, Tom.

Estelle S.

Published on 14/10/2020 à 09h01 following a purchase from 01/10/2020

Quick pick-up and delivery Items received were as I expected Very good quality

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Camille S.

Published on 14/10/2020 à 08h19 following a purchase from 29/09/2020

Perfect. Meets my expectations and solid

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Jean-Paul P.

Published on 11/10/2020 à 15h41 following a purchase from 16/09/2020

Great!

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Estelle L.

Published on 10/10/2020 à 21h58 following a purchase from 28/09/2020

Order received quickly and in good condition.

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Edwige B.

Published on 09/10/2020 à 11h58 following a purchase from 28/09/2020

Very good package arrived very quickly and in perfect condition, just a detail I think the screws should be provided with the table legs. I recommend this site without problem.

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Response from RIPATON Published on 12/10/2020

Hi Edwige, The screws are normally provided in the Kraft envelope that comes with the package. Please send us an email on [email protected] if you want us to send you the screws by mail. Have a nice day, Marie Team RIPATON

Maëva D.

Published on 08/10/2020 à 22h24 following a purchase from 28/09/2020

Very fast delivery and very satisfied with the product. Easy to install, the result is up to my expectations. A beautiful custom-made desk!

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Mary G.

Published on 08/10/2020 à 13h31 following a purchase from 28/09/2020

I think that the packaging is a little limited, I received the pieces with some small chips of varnish. Nothing really bad but the pieces were moving around a little in the box. So packaging to improve.

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Sébastien B.

Published on 08/10/2020 à 13h04 following a purchase from 28/09/2020

Very good site and well done, package nickel and well packed.

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Antoine M.

Published on 08/10/2020 à 11h56 following a purchase from 28/09/2020

The sequence of an order is not very intuitive, between the choice of addresses, the shipping method and the payment which are done in a curious order

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Daniel C.

Published on 06/10/2020 à 21h55 following a purchase from 25/09/2020

Good site smooth navigation easy to choose product affordable price

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Amandine V.

Published on 05/10/2020 à 12h33 following a purchase from 25/09/2020

Everything is very well detailed on the website.

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Acheteur Vérifié

Published on 05/10/2020 à 11h40 following a purchase from 29/07/2020

Not the first order at RIPATON and certainly not the last. Original and quality products. Ideal for DIY.

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Michael N.

Published on 05/10/2020 à 10h41 following a purchase from 21/09/2020

Ripaton responds quickly to emails and delivery times are ok. We may have to check with the carrier to see if they can't deliver a little faster. It took a week although it arrived quickly at the final warehouse.

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Isabelle S.

Published on 04/10/2020 à 21h11 following a purchase from 21/09/2020

Everything was perfect, easy to order and perfect delivery, I recommend.

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Céliné S.

Published on 03/10/2020 à 21h00 following a purchase from 23/09/2020

Very good communication, and very well informed... perfect purchase... I recommend

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Veronique L.

Published on 03/10/2020 à 17h49 following a purchase from 23/09/2020

Very good site No problem with my order Delivery times are quite reasonable Delivery by carrier at home Product received in perfect condition

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MARIE JEANNE G.

Published on 03/10/2020 à 14h40 following a purchase from 23/09/2020

Order well packaged and received on time.

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Céline T.

Published on 02/10/2020 à 16h36 following a purchase from 22/09/2020

very satisfied, perfect delivery, good product

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Laurie H.

Published on 02/10/2020 à 16h27 following a purchase from 22/09/2020

Reactivity of the customer service!

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Emmanuel G.

Published on 01/10/2020 à 21h24 following a purchase from 21/09/2020

Good products.

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Rémi B.

Published on 01/10/2020 à 16h50 following a purchase from 21/09/2020

Announced in stock on the product page when ordering, it was in fact not. Result 20 days of delivery time!

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Alain M.

Published on 01/10/2020 à 14h10 following a purchase from 21/09/2020

Site ok, easy to use

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Sylviane B.

Published on 01/10/2020 à 07h51 following a purchase from 03/09/2020

my package was noted expedited after fifteen days after a reminder my package was found damaged

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Laetitia D.

Published on 30/09/2020 à 22h29 following a purchase from 15/09/2020

Beautiful quality of work. Foot up to our expectations

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Michel L.

Published on 29/09/2020 à 20h24 following a purchase from 15/09/2020

Good, but a bit long to prepare.

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Julien M.

Published on 28/09/2020 à 11h46 following a purchase from 18/09/2020

great site that I recommend with my eyes closed, see you soon for our future projects

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Barbara J.

Published on 26/09/2020 à 17h10 following a purchase from 16/09/2020

Easy communication with Ripaton, listening and reactivity.

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