RIPATON consistently delivers with outstanding product craftsmanship and a careful finish, with customers praising elegant designs, solid materials, and precise, durable components that are easy to assemble. They highlight fast, reliable delivery and secure, neat packaging, alongside responsive, helpful customer service and clear communication that resolves questions quickly. French-made production and pricing are noted as excellent, with several entries emphasizing value for money and confidence in the site’s user experience, navigation, and order handling. Overall, buyers express strong satisfaction with product quality, timely delivery, and the supportive, professional service that reinforces trust in the brand.
The site was very clear: product in stock and shipped in 24/48h. However my order took a week. After 5 days, the site still indicated "in stock" while the chat indicated that they had a delay in production.
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Response from RIPATON
Hello Baptiste, Thank you for your feedback! As indicated in the chat, we have been facing a large volume of orders. Our team of welders is doing its best :-) See you soon for another RIPATON project. Sincerely yours, Marie Team RIPATON
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Nadine D.
Rating: 5 out of 5
following a purchase from 29/09/2020
It's perfect!
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Line B.
Rating: 2 out of 5
following a purchase from 29/09/2020
Hello, I was rather disappointed. Order tracking and delivery, nothing to complain about. The merchandise, on the other hand, was very disappointing: for the price, we expect almost perfection. One of the feet received seemed to have been scraped before the black paint was applied.
Moreover, when fixing, the shape of the screws leaves a rather disappointing finish because they cannot be pushed in far enough so the head is very visible. Visible screws and difficult to fix. Given the long wait and that it is custom made I did not see the point of bringing up the information but in the end quite disappointed even if the final rendering when you do not look at the scratches and screws underneath, it's nice because the shape of the feet and beautiful.
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Response from RIPATON
Hello, thank you for your feedback regarding the visible screws. We are working on new screws that are more discreet and in different colors. I'm glad you like the final result. See you soon I hope. Sincerely, Tom.
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Estelle S.
Rating: 5 out of 5
following a purchase from 01/10/2020
Quick pick-up and delivery Items received were as I expected Very good quality
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Camille S.
Rating: 5 out of 5
following a purchase from 29/09/2020
Perfect. Meets my expectations and solid
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Jean-Paul P.
Rating: 5 out of 5
following a purchase from 16/09/2020
Great!
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Estelle L.
Rating: 5 out of 5
following a purchase from 28/09/2020
Order received quickly and in good condition.
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Edwige B.
Rating: 4 out of 5
following a purchase from 28/09/2020
Very good package arrived very quickly and in perfect condition, just a detail I think the screws should be provided with the table legs. I recommend this site without problem.
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Response from RIPATON
Hi Edwige, The screws are normally provided in the Kraft envelope that comes with the package. Please send us an email on [email protected] if you want us to send you the screws by mail. Have a nice day, Marie Team RIPATON
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Maëva D.
Rating: 5 out of 5
following a purchase from 28/09/2020
Very fast delivery and very satisfied with the product. Easy to install, the result is up to my expectations. A beautiful custom-made desk!
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Mary G.
Rating: 3 out of 5
following a purchase from 28/09/2020
I think that the packaging is a little limited, I received the pieces with some small chips of varnish. Nothing really bad but the pieces were moving around a little in the box. So packaging to improve.
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Sébastien B.
Rating: 4 out of 5
following a purchase from 28/09/2020
Very good site and well done, package nickel and well packed.
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Antoine M.
Rating: 4 out of 5
following a purchase from 28/09/2020
The sequence of an order is not very intuitive, between the choice of addresses, the shipping method and the payment which are done in a curious order
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Daniel C.
Rating: 4 out of 5
following a purchase from 25/09/2020
Good site smooth navigation easy to choose product affordable price
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Amandine V.
Rating: 5 out of 5
following a purchase from 25/09/2020
Everything is very well detailed on the website.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
Not the first order at RIPATON and certainly not the last. Original and quality products. Ideal for DIY.
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Michael N.
Rating: 4 out of 5
following a purchase from 21/09/2020
Ripaton responds quickly to emails and delivery times are ok. We may have to check with the carrier to see if they can't deliver a little faster. It took a week although it arrived quickly at the final warehouse.
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Isabelle S.
Rating: 5 out of 5
following a purchase from 21/09/2020
Everything was perfect, easy to order and perfect delivery, I recommend.
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Céliné S.
Rating: 5 out of 5
following a purchase from 23/09/2020
Very good communication, and very well informed... perfect purchase... I recommend
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Veronique L.
Rating: 5 out of 5
following a purchase from 23/09/2020
Very good site No problem with my order Delivery times are quite reasonable Delivery by carrier at home Product received in perfect condition
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Marie Jeanne G.
Rating: 5 out of 5
following a purchase from 23/09/2020
Order well packaged and received on time.
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Céline T.
Rating: 5 out of 5
following a purchase from 22/09/2020
very satisfied, perfect delivery, good product
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Laurie H.
Rating: 5 out of 5
following a purchase from 22/09/2020
Reactivity of the customer service!
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Emmanuel G.
Rating: 4 out of 5
following a purchase from 21/09/2020
Good products.
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Rémi B.
Rating: 3 out of 5
following a purchase from 21/09/2020
Announced in stock on the product page when ordering, it was in fact not. Result 20 days of delivery time!
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Alain M.
Rating: 4 out of 5
following a purchase from 21/09/2020
Site ok, easy to use
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Sylviane B.
Rating: 3 out of 5
following a purchase from 03/09/2020
my package was noted expedited after fifteen days after a reminder my package was found damaged
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Laetitia D.
Rating: 5 out of 5
following a purchase from 15/09/2020
Beautiful quality of work. Foot up to our expectations
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Michel L.
Rating: 4 out of 5
following a purchase from 15/09/2020
Good, but a bit long to prepare.
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Julien M.
Rating: 5 out of 5
following a purchase from 18/09/2020
great site that I recommend with my eyes closed, see you soon for our future projects
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Barbara J.
Rating: 5 out of 5
following a purchase from 16/09/2020
Easy communication with Ripaton, listening and reactivity.
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Sébastien V.
Rating: 5 out of 5
following a purchase from 16/09/2020
Just perfect and with a quality that has unfortunately become out of date in the times we live in...
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Philippe H.
Rating: 5 out of 5
following a purchase from 15/09/2020
Very good
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Cecile B.
Rating: 5 out of 5
following a purchase from 15/09/2020
Ripaton's service is impeccable. It's just the delivery service that leaves something to be desired. I placed 2 orders, both times I had problems with the delivery...
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Benjamin R.
Rating: 5 out of 5
following a purchase from 15/09/2020
thank you
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Benoît D.
Rating: 4 out of 5
following a purchase from 31/08/2020
The feet are very nice, but all the feet ordered are not exactly the same size (a few millimeters) which make the difference in the end. Overall satisfied despite this defect.
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Alain M.
Rating: 5 out of 5
following a purchase from 14/09/2020
Easy to use site
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Henri M.
Rating: 4 out of 5
following a purchase from 14/09/2020
Very good products Reserve: useless to give the possibility of making comments on the merchant site if you do not take into account it ...
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Response from RIPATON
Hello Henri, Thank you for your feedback! The items have been forwarded to the carrier. I am sorry if the instructions were not taken into account by the deliveryman. Sincerely yours, Marie Team RIPATON
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Patricia V.
Rating: 5 out of 5
following a purchase from 14/09/2020
Delighted with this purchase. Navigation on the site impeccable because site very clear.
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Marie Laure S.
Rating: 5 out of 5
following a purchase from 11/09/2020
SERIOUS
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Gregory F.
Rating: 3 out of 5
following a purchase from 11/09/2020
The feet are well made, but the site indicated the feet in stock, they took more than a week to come, without warning of the delay!
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Response from RIPATON
Hello Grégory, Thank you for your feedback! As mentioned during our exchanges, we are currently experiencing a large volume of orders and our production team is doing its utmost to manufacture the feet. Sincerely yours, Marie Team RIPATON
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