Customer reviews of RIPATON

The site was very clear: product in stock and shipped in 24/48h. However my order took a week. After 5 days, the site still indicated "in stock" while the chat indicated that they had a delay in production.

Hello, I was rather disappointed. Order tracking and delivery, nothing to complain about. The merchandise, on the other hand, was very disappointing: for the price, we expect almost perfection. One of the feet received seemed to have been scraped before the black paint was applied.
Moreover, when fixing, the shape of the screws leaves a rather disappointing finish because they cannot be pushed in far enough so the head is very visible. Visible screws and difficult to fix. Given the long wait and that it is custom made I did not see the point of bringing up the information but in the end quite disappointed even if the final rendering when you do not look at the scratches and screws underneath, it's nice because the shape of the feet and beautiful.

Very good package arrived very quickly and in perfect condition, just a detail I think the screws should be provided with the table legs. I recommend this site without problem.

I think that the packaging is a little limited, I received the pieces with some small chips of varnish. Nothing really bad but the pieces were moving around a little in the box. So packaging to improve.

Very good site and well done, package nickel and well packed.

The sequence of an order is not very intuitive, between the choice of addresses, the shipping method and the payment which are done in a curious order

Good site smooth navigation easy to choose product affordable price

Ripaton responds quickly to emails and delivery times are ok. We may have to check with the carrier to see if they can't deliver a little faster. It took a week although it arrived quickly at the final warehouse.

Good products.

Announced in stock on the product page when ordering, it was in fact not. Result 20 days of delivery time!

Site ok, easy to use

my package was noted expedited after fifteen days after a reminder my package was found damaged

Good, but a bit long to prepare.

The feet are very nice, but all the feet ordered are not exactly the same size (a few millimeters) which make the difference in the end. Overall satisfied despite this defect.

Very good products Reserve: useless to give the possibility of making comments on the merchant site if you do not take into account it ...

The feet are well made, but the site indicated the feet in stock, they took more than a week to come, without warning of the delay!

Well done site

Nice realization, solid and harmonious. Small remark : 2 small chips on the paint of the foot. You can't see them because they are next to the fixing holes of the tray but it's a pity

site with a pleasant navigation. Perhaps the manufacturing and availability times should be clearer

Long delivery time contrary to what was announced at the time of the order.

Quality material

nothing to say about the site; choice, price, delivery time and delivery ...... on the other hand two feet on four were packed with the "varnish"not quite dry so bubble wrap stuck on so some traces! .... nothing catastrophic

Put more furniture inspirations to realize

Very good site

Nothing to report

Beautiful products

Fast delivery, within the time limit, well packaged product.

Delivery service too slow. Also, the package was completely torn, so not protected enough.

Some concerns with the delivery: delivery time longer than expected and impossibility to contact the delivery man when he announced his arrival (reception of the package by a neighbor). The package was heavy and difficult to handle without handles or straps, too bad...

A problem in the selection of the volume of product ordered. Indeed when I select two units to put in my cart when I am on the product sheet, it does not save the info in the cart nor does it update the amount that it represents on the product sheet. In the end, not having paid attention to this, I thought I ordered two feet for 160€ when I discovered only one in the box to my great surprise. So I would say that I was wrong because the site does not seem to be optimized enough to avoid this kind of mistake... what is the point of putting an option to select a number of units if this option is not connected to the shopping cart...

The item came to me incomplete (they forgot to put the adjustable glides on). I had to send the item back to them to finish the job and reship it to me. Responsive & competent customer service, but they didn't offer me a solution to repack the package for reshipment. So all in all a rather mixed experience, even though I ended up getting a complete item...

average quality, no resistance, very late reception

the product corresponds to the orders, just a small reservation as for the feet which are used to regulate the height, a little showy for my taste, I would have preferred that it is the color of the foot, in my case white

Nice products, clear site, fast delivery. I would have liked clearer advice on my question about which screws to use based on the thickness of the boards I use.

On-time delivery

very well designed site allowing to see all kinds of table legs on the same site

no particular problem for the navigation. the site is clear

Site that bugs at payment

I ordered a rack, it is very good but the feet were missing in the package. The after sales service was very responsive and was able to solve the problem very quickly

Fast and efficient delivery