Customer reviews of RIPATON

9,6 /10

Based on 4 547 published reviews

5 3 895 86% 4 457 10% 3 115 3% 2 37 1% 1 43 1%

Summary of reviews

RIPATON consistently delivers with outstanding product craftsmanship and a careful finish, with customers praising elegant designs, solid materials, and precise, durable components that are easy to assemble. They highlight fast, reliable delivery and secure, neat packaging, alongside responsive, helpful customer service and clear communication that resolves questions quickly. French-made production and pricing are noted as excellent, with several entries emphasizing value for money and confidence in the site’s user experience, navigation, and order handling. Overall, buyers express strong satisfaction with product quality, timely delivery, and the supportive, professional service that reinforces trust in the brand.

Reviews 2, 3 and 5 stars

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René G.

Published on 15/10/2020 à 19h11 following a purchase from 28/09/2020

very good, it is strong

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Gaetan D.

Published on 15/10/2020 à 17h20 following a purchase from 05/10/2020

deadline respected good site

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Baptiste L.

Published on 15/10/2020 à 09h13 following a purchase from 29/09/2020

The site was very clear: product in stock and shipped in 24/48h. However my order took a week. After 5 days, the site still indicated "in stock" while the chat indicated that they had a delay in production.

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Response from RIPATON Published on 16/10/2020

Hello Baptiste, Thank you for your feedback! As indicated in the chat, we have been facing a large volume of orders. Our team of welders is doing its best :-) See you soon for another RIPATON project. Sincerely yours, Marie Team RIPATON

Nadine D.

Published on 14/10/2020 à 17h39 following a purchase from 29/09/2020

It's perfect!

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Line B.

Published on 14/10/2020 à 09h43 following a purchase from 29/09/2020

Hello, I was rather disappointed. Order tracking and delivery, nothing to complain about. The merchandise, on the other hand, was very disappointing: for the price, we expect almost perfection. One of the feet received seemed to have been scraped before the black paint was applied.
Moreover, when fixing, the shape of the screws leaves a rather disappointing finish because they cannot be pushed in far enough so the head is very visible. Visible screws and difficult to fix. Given the long wait and that it is custom made I did not see the point of bringing up the information but in the end quite disappointed even if the final rendering when you do not look at the scratches and screws underneath, it's nice because the shape of the feet and beautiful.

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Response from RIPATON Published on 26/10/2020

Hello, thank you for your feedback regarding the visible screws. We are working on new screws that are more discreet and in different colors. I'm glad you like the final result. See you soon I hope. Sincerely, Tom.

Estelle S.

Published on 14/10/2020 à 09h01 following a purchase from 01/10/2020

Quick pick-up and delivery Items received were as I expected Very good quality

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Camille S.

Published on 14/10/2020 à 08h19 following a purchase from 29/09/2020

Perfect. Meets my expectations and solid

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Jean-Paul P.

Published on 11/10/2020 à 15h41 following a purchase from 16/09/2020

Great!

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Estelle L.

Published on 10/10/2020 à 21h58 following a purchase from 28/09/2020

Order received quickly and in good condition.

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Maëva D.

Published on 08/10/2020 à 22h24 following a purchase from 28/09/2020

Very fast delivery and very satisfied with the product. Easy to install, the result is up to my expectations. A beautiful custom-made desk!

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Mary G.

Published on 08/10/2020 à 13h31 following a purchase from 28/09/2020

I think that the packaging is a little limited, I received the pieces with some small chips of varnish. Nothing really bad but the pieces were moving around a little in the box. So packaging to improve.

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Amandine V.

Published on 05/10/2020 à 12h33 following a purchase from 25/09/2020

Everything is very well detailed on the website.

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Acheteur Vérifié

Published on 05/10/2020 à 11h40 following a purchase from 29/07/2020

Not the first order at RIPATON and certainly not the last. Original and quality products. Ideal for DIY.

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Isabelle S.

Published on 04/10/2020 à 21h11 following a purchase from 21/09/2020

Everything was perfect, easy to order and perfect delivery, I recommend.

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Céliné S.

Published on 03/10/2020 à 21h00 following a purchase from 23/09/2020

Very good communication, and very well informed... perfect purchase... I recommend

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Veronique L.

Published on 03/10/2020 à 17h49 following a purchase from 23/09/2020

Very good site No problem with my order Delivery times are quite reasonable Delivery by carrier at home Product received in perfect condition

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Marie Jeanne G.

Published on 03/10/2020 à 14h40 following a purchase from 23/09/2020

Order well packaged and received on time.

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Céline T.

Published on 02/10/2020 à 16h36 following a purchase from 22/09/2020

very satisfied, perfect delivery, good product

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Laurie H.

Published on 02/10/2020 à 16h27 following a purchase from 22/09/2020

Reactivity of the customer service!

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Rémi B.

Published on 01/10/2020 à 16h50 following a purchase from 21/09/2020

Announced in stock on the product page when ordering, it was in fact not. Result 20 days of delivery time!

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Sylviane B.

Published on 01/10/2020 à 07h51 following a purchase from 03/09/2020

my package was noted expedited after fifteen days after a reminder my package was found damaged

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Laetitia D.

Published on 30/09/2020 à 22h29 following a purchase from 15/09/2020

Beautiful quality of work. Foot up to our expectations

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Julien M.

Published on 28/09/2020 à 11h46 following a purchase from 18/09/2020

great site that I recommend with my eyes closed, see you soon for our future projects

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Barbara J.

Published on 26/09/2020 à 17h10 following a purchase from 16/09/2020

Easy communication with Ripaton, listening and reactivity.

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Sébastien V.

Published on 26/09/2020 à 14h48 following a purchase from 16/09/2020

Just perfect and with a quality that has unfortunately become out of date in the times we live in...

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Philippe H.

Published on 25/09/2020 à 15h32 following a purchase from 15/09/2020

Very good

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Cecile B.

Published on 25/09/2020 à 14h38 following a purchase from 15/09/2020

Ripaton's service is impeccable. It's just the delivery service that leaves something to be desired. I placed 2 orders, both times I had problems with the delivery...

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Benjamin R.

Published on 25/09/2020 à 13h00 following a purchase from 15/09/2020

thank you

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Alain M.

Published on 24/09/2020 à 19h17 following a purchase from 14/09/2020

Easy to use site

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Patricia V.

Published on 24/09/2020 à 14h10 following a purchase from 14/09/2020

Delighted with this purchase. Navigation on the site impeccable because site very clear.

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Marie Laure S.

Published on 21/09/2020 à 17h34 following a purchase from 11/09/2020

SERIOUS

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Gregory F.

Published on 21/09/2020 à 12h49 following a purchase from 11/09/2020

The feet are well made, but the site indicated the feet in stock, they took more than a week to come, without warning of the delay!

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Response from RIPATON Published on 21/09/2020

Hello Grégory, Thank you for your feedback! As mentioned during our exchanges, we are currently experiencing a large volume of orders and our production team is doing its utmost to manufacture the feet. Sincerely yours, Marie Team RIPATON

Benoir T.

Published on 21/09/2020 à 08h30 following a purchase from 09/09/2020

Mobil app... Clear, easy to use, intuitive

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Antoine M.

Published on 21/09/2020 à 03h58 following a purchase from 10/09/2020

Very simple. Which is not too complicated when you have few products

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Nicolas C.

Published on 19/09/2020 à 09h42 following a purchase from 08/09/2020

Fast and of excellent quality. Nice choice.

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Jean-Pierre R.

Published on 18/09/2020 à 17h50 following a purchase from 08/09/2020

Good approach to find the products and choices

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Aurelie R.

Published on 18/09/2020 à 13h52 following a purchase from 08/09/2020

Very well designed site. Many choices in the items offered.

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Jean G.

Published on 18/09/2020 à 08h16 following a purchase from 07/09/2020

Everything went very well, from the beginning to the end

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Céline C.

Published on 16/09/2020 à 11h00 following a purchase from 03/09/2020

Order received quickly, very good responsiveness of the Customer Service, very good quality of the product! I am very satisfied with my purchase!

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Viên P.

Published on 16/09/2020 à 10h27 following a purchase from 04/09/2020

Well packaged and good product

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