Customer reviews of RIPATON

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 517 published reviews
5 3 870 86% 4 452 10% 3 115 3% 2 37 1% 1 43 1%

Summary of reviews

The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2020
very good and timely delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2020
Very fast, quality products! It is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2020
undeniable value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2020
Very pleased
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2020
Very nice quality products, inventive design, impeccable service, fast delivery, all for made in France, to be recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Fast delivery, great product.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/07/2020
A problem in the selection of the volume of product ordered. Indeed when I select two units to put in my cart when I am on the product sheet, it does not save the info in the cart nor does it update the amount that it represents on the product sheet. In the end, not having paid attention to this, I thought I ordered two feet for 160€ when I discovered only one in the box to my great surprise. So I would say that I was wrong because the site does not seem to be optimized enough to avoid this kind of mistake... what is the point of putting an option to select a number of units if this option is not connected to the shopping cart...
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Response from RIPATON
Hello, after checking on our side, I think there is a misunderstanding. When you select two units and add to cart, it works well on our side, the cart indicates two units. The price of the product when in place does not change on the product sheet, only in the cart.

Moreover, you can check directly at the time of payment that the amount corresponds to one foot and not two. I'm sorry for the mishap and we do our best to be transparent and serious during the ordering process. I hope this does not mar your shopping experience on our site.

We hope to see you again in the future.

Sincerely, Ripaton customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2020
Smooth delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2020
The site is very well done and easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2020
I recommend this site, very good quality products 🇫🇷
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
The team was able to meet my expectations perfectly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
possibility to choose the elements according to the dimensions and the maximum load
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2020
Always very reactive and responsive to customer requests
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
Delivery a little delayed due to a supply problem and a mistake by the deliveryman but customer service at the top, hyper responsive, pleasant and offering solutions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
I advise! excellent:... with Ripaton, it's all good&;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
The navigation on the site is easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Super happy with the product and the respect of the delivery time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2020
The item came to me incomplete (they forgot to put the adjustable glides on). I had to send the item back to them to finish the job and reship it to me. Responsive & competent customer service, but they didn't offer me a solution to repack the package for reshipment. So all in all a rather mixed experience, even though I ended up getting a complete item...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/07/2020
average quality, no resistance, very late reception
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Response from RIPATON
Hello Reynald, You have contacted the Customer Service for this order. A reply has been sent to you. If the product does not suit you, which we can understand, we have offered you a return, which to date has not been accepted. The feet have been shipped 12 days after your order (the manufacturing time is respected). The delivery took a long time because of the carrier who is experiencing a large influx at the moment. Unfortunately, we do not control all these parameters. We remain at your disposal if needed. Sincerely yours, Marie Team RIPATON
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2020
Very clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2020
Easy navigation, good product information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2020
Order conforms and arrived within the announced time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2020
order received quickly and perfectly conforms to the product described on the site. strong packaging and quality protection.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2020
My order arrived on time and the table legs are as described and of good quality. I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2020
nothing to say. top notch!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2020
very clear navigation, relevant information, respect of the quality of the deadlines and very competitive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2020
Well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2020
Product conforms to my order, delighted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2020
Super well packaged. Nice box. Fast delivery. Feet as we expected. Little touch of attention in the box... nice surprise!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2020
Perfect site Delivery and packaging at the top Small note wrapped very nice THANK YOU.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2020
Quality at the level of my expectations, beautiful finishes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2020
The chat service is very reactive, great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
Very responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2020
Very easy to order on the website, received my order on time and excellent quality of the table legs!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2020
nice product, deadline respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2020
Nice site, design products, very convenient delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
Ask a question by mail and we answer you immediately.
So many good reasons to prefer to work with a young team and for the "made in France"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2020
The site is perfect, as well as the choice and fast delivery.
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