RIPATON consistently delivers with outstanding product craftsmanship and a careful finish, with customers praising elegant designs, solid materials, and precise, durable components that are easy to assemble. They highlight fast, reliable delivery and secure, neat packaging, alongside responsive, helpful customer service and clear communication that resolves questions quickly. French-made production and pricing are noted as excellent, with several entries emphasizing value for money and confidence in the site’s user experience, navigation, and order handling. Overall, buyers express strong satisfaction with product quality, timely delivery, and the supportive, professional service that reinforces trust in the brand.
Thank you very much for your positive feedback on our RIPATON website, we are delighted that your experience was perfect from order to receipt. We hope to see you soon on our site!
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Martin A.
Rating: 5 out of 5
following a purchase from 08/08/2024
5 stars, this service was really good. Mrs Marie Nalin, the Happy Customer Manager, made sure that our parcel arrived on the exact day. Absolutely recommended !!!!
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Response from RIPATON
Thank you very much for your review, Martin. We are delighted that you were satisfied with our service and the handling of your order by our Happy Customer Manager, Ms Marie Nalin. We hope to be able to count on your recommendation in the future. See you soon on RIPATON!
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Philippe L.
Rating: 5 out of 5
following a purchase from 18/08/2024
Having had a small problem between the order and delivery, the speed of reaction was efficient. Well done.
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Response from RIPATON
Thank you very much Philippe for your positive feedback on our RIPATON website. We are delighted that we were able to solve your problem quickly and we will continue to work hard to provide you with good customer service. Thanks again for your 5/5 rating, it means a lot to us!
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Thanina M.
Rating: 5 out of 5
following a purchase from 30/08/2024
Delivered very quickly, easy to assemble. I am delighted
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website! We are delighted that you appreciated the speed of delivery and ease of assembly of our products. Your satisfaction is our priority. Thank you again for your trust and your 5/5 rating. See you soon on RIPATON!
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Charlotte F.
Rating: 5 out of 5
following a purchase from 31/08/2024
Fast delivery, table legs as ordered!
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Response from RIPATON
Thank you so much for your positive review, Charlotte! We are delighted that you were satisfied with your order and our fast delivery service. We hope to see you soon on our RIPATON site for other quality purchases!
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Elodie G.
Rating: 5 out of 5
following a purchase from 13/08/2024
good service and value for money. Only downside: lack of communication regarding out-of-stock frames, subcontracted paint closures, etc., which significantly increase lead times.
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Response from RIPATON
I'd like to thank you for your positive feedback on our service and value for money. I've taken on board your comment about the lack of communication regarding out-of-stock frames and subcontracted paint closures. We will work on this point to improve our lead times and offer our customers a better experience. Thank you again for your confidence and your opinion.
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Bruno D.
Rating: 4 out of 5
following a purchase from 14/08/2024
perfect product, but package tracking was not up to scratch. the Relais colis refused the package and we received neither email nor sms.
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Response from RIPATON
Hello Bruno, thank you for your feedback on our RIPATON website. We are delighted that the product suits you. However, we are sorry about the tracking of the parcel, we will pass on the information to our shipping department in order to improve this in the future. Thank you for your confidence and see you soon on our site.
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Muriel H.
Rating: 5 out of 5
following a purchase from 26/08/2024
Everything is perfect! Fast, careful delivery. Very good quality shelf, which looks great! Thank you
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Response from RIPATON
Thank you very much for your positive review of our RIPATON site, we are delighted that your experience was satisfactory. We take pride in offering quality products and providing a fast and careful delivery service. We hope that your shelf will be perfectly adapted to your needs and that it will bring you complete satisfaction. Thank you again for your trust and support, which encourages us to continue offering quality products. See you soon on RIPATON!
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Anne H.
Rating: 4 out of 5
following a purchase from 24/08/2024
I had a lot of trouble assembling the product so that it was more or less straight! otherwise, a nice finish!
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Response from RIPATON
Thank you for your feedback, ANNE! We're sorry you had trouble with the assembly. Please do not hesitate to contact our customer service department if you need any assistance. We'll do our best to guide you through the process. Despite this, we are delighted that you are satisfied with the finish of our product. We hope you'll be able to enjoy your RIPATON to the full once it's properly assembled. Thank you again for your confidence and your 4/5 rating. Have a nice day! The RIPATON team.
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Thomas S.
Rating: 5 out of 5
following a purchase from 23/08/2024
Excellent wear, very good quality
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Response from RIPATON
Thank you for your positive feedback! We're delighted that you like the quality of our products. Don't hesitate to come back to us if you need anything. Have a nice day.
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Lucie R.
Rating: 5 out of 5
following a purchase from 25/08/2024
Excellent value for money I ordered wall-mounted frame racks. The order was processed quickly and delivered within 48 hours. The quality is Top! I recommend this product.
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Response from RIPATON
Thank you very much for your positive feedback, Lucie! We are delighted to hear that you are satisfied with our products and services. We strive to provide quality products at affordable prices to best satisfy our customers. We hope to see you soon on our site. We hope to see you soon!
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Catherine V.
Rating: 5 out of 5
following a purchase from 25/08/2024
Very good site very responsive Order placed Sunday evening received Wednesday Very well packaged and very nice product
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Response from RIPATON
Dear Catherine, thank you very much for your positive review of our RIPATON website. We are delighted to know that you appreciated our responsiveness and the quality of our delivery service. We are also happy to know that you are satisfied with your product. Thank you again for your confidence and see you soon on RIPATON!
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Fleur L.
Rating: 5 out of 5
following a purchase from 20/08/2024
Very good. Compliant
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Response from RIPATON
Thank you very much for your positive feedback, Fleur! We're delighted you like our RIPATON site. Please don't hesitate to contact us if you need any further help or information. Have a nice day!
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Christèle F.
Rating: 5 out of 5
following a purchase from 17/08/2024
Very good performance
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website. We are delighted that you were satisfied with our service. Please do not hesitate to contact us again should you require our services.
Thank you very much for your positive feedback, Olivier! We are delighted that you have appreciated the quality of our service and products. Your satisfaction is our priority and we remain at your disposal for any further orders. Have a nice day!
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Philippe C.
Rating: 5 out of 5
following a purchase from 14/08/2024
Quality of product and service. Person available for any question:) I recommend
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Response from RIPATON
Thank you for your positive feedback on our RIPATON site, Philippe. We are delighted that you have appreciated the quality of our products and service, as well as our availability to answer all your questions. Thank you for your recommendation, it encourages us to continue offering the best to our customers. See you soon on RIPATON!
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Cecile R.
Rating: 5 out of 5
following a purchase from 24/07/2024
very serious site, very good quality items, received on time and very very well packaged and protected. i recommend this site without hesitation.
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website. We are delighted that you have appreciated the quality of our products and our delivery service. We make it a point of honour to satisfy our customers and your recommendation means a lot to us. We look forward to seeing you again on our site!
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Patrick D.
Rating: 5 out of 5
following a purchase from 05/07/2024
Perfect
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Response from RIPATON
Thank you very much for your positive review! We are delighted that you have enjoyed our RIPATON site and we hope to see you soon among our satisfied customers. Please don't hesitate to contact us if you have any questions or comments. We'll always listen to your needs and do our best to satisfy you. Thank you again for your trust and loyalty.
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Serge S.
Rating: 5 out of 5
following a purchase from 24/07/2024
A team that listens to the customer and follows through from start to finish. I recommend them. Excellent work.
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Response from RIPATON
We're delighted that you were satisfied with our services, Serge. We do our utmost to meet our customers' needs and ensure quality follow-up. Thank you for your recommendation, it encourages us to continue on this path.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 07/08/2024
perfect quality and very well packaged. So nice to see that work well done still exists. THANK YOU!!!
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Response from RIPATON
We are delighted that our product and service have satisfied you, nathalie. We make it a point of honour to offer our customers impeccable quality and careful packaging. Thank you for your confidence and your positive feedback!
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Ursula L.
Rating: 5 out of 5
following a purchase from 29/07/2024
A beautiful table base, super quality, very good customer service, fast and friendly. I will gladly buy again!
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Anais M.
Rating: 5 out of 5
following a purchase from 27/07/2024
Very nice made-to-measure foot and top-notch customer service following a misinformed address. Very, very good lead time for custom-made products. Can't wait for the next order 😍
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Response from RIPATON
Hello Anais, thank you for your positive feedback on our RIPATON website! We're delighted that you're happy with the design of your custom-made foot and with our customer service. We hope to be able to count you among our loyal customers for future orders. Thank you again for your trust and your perfect 5/5 rating!
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Alain D.
Rating: 5 out of 5
following a purchase from 21/07/2024
Nothing to complain about: compliant product, punctual and efficient delivery.
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Response from RIPATON
Thank you very much Alain for your positive feedback on our RIPATON website! We are delighted that you are satisfied with your purchase and our delivery service. Don't hesitate to come back to us if you have any other handmade furniture needs. We hope to see you soon!
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Conny H.
Rating: 5 out of 5
following a purchase from 05/08/2024
Very fast and well-protected shipment.
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Response from RIPATON
We are delighted that you appreciated our prompt service and careful packaging. Thank you for your note and positive feedback on our RIPATON site. We are constantly working to provide the best possible experience for our customers. Please do not hesitate to come back to us if you need any other quality products. Thank you again for your trust and support. See you soon on RIPATON!
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Annick S.
Rating: 2 out of 5
following a purchase from 04/08/2024
I was very excited about the items offered. Placed my order, paid immediately. But still haven't received anything and already delayed 3 times with different excuse each time. Not very nice.
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Lovely C.
Rating: 4 out of 5
following a purchase from 10/07/2024
I'm very happy with my purchase. A big thank you to Marie for her help, you're great.
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Response from RIPATON
I am delighted that your shopping experience on our RIPATON site was satisfactory. Thank you for your trust and your positive feedback about our team, especially Marie. We do our utmost to offer our customers a quality service. We look forward to seeing you again on our site for future purchases!"
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Marie-Odile P.
Rating: 5 out of 5
following a purchase from 01/08/2024
Very solid and easy to assemble, I'm delighted :)
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Response from RIPATON
Thank you for your positive feedback, Marie-Odile! We're delighted you like our RIPATON product. We make a point of offering quality products to our customers. Don't hesitate to come back to us if you need our services again. Have a nice day!
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Cyrièle Z.
Rating: 5 out of 5
following a purchase from 09/07/2024
Perfect, conforms to my order, well packaged,
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Response from RIPATON
Thank you for your positive feedback on our RIPATON website. We are delighted that your order met your expectations and that you were satisfied with the packaging. Do not hesitate to come back to us if you need other products. Have a nice day!
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Thibaut B.
Rating: 4 out of 5
following a purchase from 30/07/2024
Very satisfied with the product, but the delivery times were far from being respected.
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Response from RIPATON
I'm sorry that delivery times were not met for your RIPATON product. We are aware of how important this is to our customers and will do our best to improve the efficiency of our delivery service in the future. Thank you for your feedback and your confidence in our product.
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Françoise G.
Rating: 5 out of 5
following a purchase from 22/07/2024
Super site that keeps you informed of the delivery of the order (which had to be reshipped via another delivery partner) and very beautiful custom-made table legs. I'm delighted!
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Response from RIPATON
Thank you for your positive feedback Françoise! We're delighted to hear that you're satisfied with your order and delivery. We attach great importance to the quality of our products and the satisfaction of our customers. We hope to see you soon on our RIPATON website.
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Thibaut C.
Rating: 5 out of 5
following a purchase from 21/07/2024
French and quality. We'll see how it holds up over time.
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Response from RIPATON
Thank you for your positive comment, Thibaut. At RIPATON, we make a point of offering French products that are robust and durable. We are convinced that our furniture will satisfy you over the long term. Please don't hesitate to contact us if you need any further information. It will be a pleasure to help you. Thank you again for your trust and support!
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Virginie L.
Rating: 4 out of 5
following a purchase from 29/07/2024
Great product! Logistics and delivery service can do better....
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Response from RIPATON
Hello Virginie, thank you for taking the time to share your review of our RIPATON website. We are delighted that you liked our product. We have taken note of your comments on our logistics and delivery service and will do our utmost to improve. Thank you again for your confidence and see you soon on our site!"
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Alain F.
Rating: 5 out of 5
following a purchase from 23/07/2024
I can only recommend this company.... the products I received promptly are perfectly finished, well packaged and totally compliant with their description.
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Response from RIPATON
Thank you very much Alain for your positive comment on our RIPATON website. We are delighted that you were satisfied with your order and that our products met your expectations. We make it a point of honor to offer quality products and to satisfy our customers. We look forward to seeing you again on our site! Yours sincerely".
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Vincent M.
Rating: 5 out of 5
following a purchase from 26/06/2024
We haven't yet mounted our tabletop on this beautiful base, but we're already very happy with it! Copper metallic color perfect for our interior. Elegant, stylish and able to support a heavy tabletop. Made in France and very good delivery. In short, top 👍
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Response from RIPATON
Hello Vincent,
Thank you for your positive review of our RIPATON website! We're delighted that you like our copper-plated metal table base and that it's perfect for your interior. We hope that the assembly will go smoothly and that you will be satisfied with your purchase. Thank you for your confidence, and see you soon on our site!
The RIPATON team.
J
Julie M.
Rating: 4 out of 5
following a purchase from 23/07/2024
Very good. Delighted to have bought French, everything seems solid. Competent after-sales service.
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Response from RIPATON
We're delighted that your experience with RIPATON has been a positive one, and we're proud to offer solid, quality products! Our team remains at your disposal for any after-sales service you may require. Thank you for supporting French companies!
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Jean Francois P.
Rating: 5 out of 5
following a purchase from 18/07/2024
very good
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website. We are delighted to know that our work is appreciated. Please feel free to follow us to discover our latest creations. We look forward to seeing you on our site!
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Coralie A.
Rating: 5 out of 5
following a purchase from 18/07/2024
Fast delivery, quality products, the result is very pretty, just as I'd hoped!
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Response from RIPATON
Thank you very much for your positive feedback, Coralie! We make it a point of honour to satisfy our customers by offering quality products and fast delivery. We're delighted that you're happy with the final result of your order on our RIPATON site. We hope to see you soon!
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Marie L.
Rating: 5 out of 5
following a purchase from 17/07/2024
I received my table legs very quickly. I am very happy. Thank you
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Response from RIPATON
Thank you for your positive feedback on our RIPATON website, Marie. We are delighted that you received your table legs quickly and that you are satisfied with them. We do our utmost to offer a quality service to our customers. Thank you again for your confidence and your 5/5 rating. See you soon on RIPATON!
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Sylvain M.
Rating: 5 out of 5
following a purchase from 17/07/2024
Fast and very good communication.
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Response from RIPATON
Thank you for your positive review of our RIPATON site, Sylvain! We are delighted that you appreciated our speed and communication. It encourages us to continue offering quality service to our customers. We look forward to seeing you again on our site!
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Jacques B.
Rating: 5 out of 5
following a purchase from 05/06/2024
very nice made-to-measure foot
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Response from RIPATON
Thank you very much for your positive feedback, we are delighted that you appreciate our bespoke work. Please do not hesitate to contact us should you require our services in the future. Have a nice day!
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