The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.
Very nice made-to-measure foot and top-notch customer service following a misinformed address. Very, very good lead time for custom-made products. Can't wait for the next order 😍
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Response from RIPATON
Hello Anais, thank you for your positive feedback on our RIPATON website! We're delighted that you're happy with the design of your custom-made foot and with our customer service. We hope to be able to count you among our loyal customers for future orders. Thank you again for your trust and your perfect 5/5 rating!
A
Alain D.
Rating: 5 out of 5
following a purchase from 21/07/2024
Nothing to complain about: compliant product, punctual and efficient delivery.
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Response from RIPATON
Thank you very much Alain for your positive feedback on our RIPATON website! We are delighted that you are satisfied with your purchase and our delivery service. Don't hesitate to come back to us if you have any other handmade furniture needs. We hope to see you soon!
C
Conny H.
Rating: 5 out of 5
following a purchase from 05/08/2024
Very fast and well-protected shipment.
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Response from RIPATON
We are delighted that you appreciated our prompt service and careful packaging. Thank you for your note and positive feedback on our RIPATON site. We are constantly working to provide the best possible experience for our customers. Please do not hesitate to come back to us if you need any other quality products. Thank you again for your trust and support. See you soon on RIPATON!
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Lovely C.
Rating: 4 out of 5
following a purchase from 10/07/2024
I'm very happy with my purchase. A big thank you to Marie for her help, you're great.
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Response from RIPATON
I am delighted that your shopping experience on our RIPATON site was satisfactory. Thank you for your trust and your positive feedback about our team, especially Marie. We do our utmost to offer our customers a quality service. We look forward to seeing you again on our site for future purchases!"
M
Marie-Odile P.
Rating: 5 out of 5
following a purchase from 01/08/2024
Very solid and easy to assemble, I'm delighted :)
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Response from RIPATON
Thank you for your positive feedback, Marie-Odile! We're delighted you like our RIPATON product. We make a point of offering quality products to our customers. Don't hesitate to come back to us if you need our services again. Have a nice day!
C
cyrièle Z.
Rating: 5 out of 5
following a purchase from 09/07/2024
Perfect, conforms to my order, well packaged,
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Response from RIPATON
Thank you for your positive feedback on our RIPATON website. We are delighted that your order met your expectations and that you were satisfied with the packaging. Do not hesitate to come back to us if you need other products. Have a nice day!
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Thibaut B.
Rating: 4 out of 5
following a purchase from 30/07/2024
Very satisfied with the product, but the delivery times were far from being respected.
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Response from RIPATON
I'm sorry that delivery times were not met for your RIPATON product. We are aware of how important this is to our customers and will do our best to improve the efficiency of our delivery service in the future. Thank you for your feedback and your confidence in our product.
F
Françoise G.
Rating: 5 out of 5
following a purchase from 22/07/2024
Super site that keeps you informed of the delivery of the order (which had to be reshipped via another delivery partner) and very beautiful custom-made table legs. I'm delighted!
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Response from RIPATON
Thank you for your positive feedback Françoise! We're delighted to hear that you're satisfied with your order and delivery. We attach great importance to the quality of our products and the satisfaction of our customers. We hope to see you soon on our RIPATON website.
T
Thibaut C.
Rating: 5 out of 5
following a purchase from 21/07/2024
French and quality. We'll see how it holds up over time.
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Response from RIPATON
Thank you for your positive comment, Thibaut. At RIPATON, we make a point of offering French products that are robust and durable. We are convinced that our furniture will satisfy you over the long term. Please don't hesitate to contact us if you need any further information. It will be a pleasure to help you. Thank you again for your trust and support!
V
virginie L.
Rating: 4 out of 5
following a purchase from 29/07/2024
Great product! Logistics and delivery service can do better....
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Response from RIPATON
Hello Virginie, thank you for taking the time to share your review of our RIPATON website. We are delighted that you liked our product. We have taken note of your comments on our logistics and delivery service and will do our utmost to improve. Thank you again for your confidence and see you soon on our site!"
A
Alain F.
Rating: 5 out of 5
following a purchase from 23/07/2024
I can only recommend this company.... the products I received promptly are perfectly finished, well packaged and totally compliant with their description.
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Response from RIPATON
Thank you very much Alain for your positive comment on our RIPATON website. We are delighted that you were satisfied with your order and that our products met your expectations. We make it a point of honor to offer quality products and to satisfy our customers. We look forward to seeing you again on our site! Yours sincerely".
V
VINCENT M.
Rating: 5 out of 5
following a purchase from 26/06/2024
We haven't yet mounted our tabletop on this beautiful base, but we're already very happy with it! Copper metallic color perfect for our interior. Elegant, stylish and able to support a heavy tabletop. Made in France and very good delivery. In short, top 👍
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Response from RIPATON
Hello Vincent,
Thank you for your positive review of our RIPATON website! We're delighted that you like our copper-plated metal table base and that it's perfect for your interior. We hope that the assembly will go smoothly and that you will be satisfied with your purchase. Thank you for your confidence, and see you soon on our site!
The RIPATON team.
J
Julie M.
Rating: 4 out of 5
following a purchase from 23/07/2024
Very good. Delighted to have bought French, everything seems solid. Competent after-sales service.
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Response from RIPATON
We're delighted that your experience with RIPATON has been a positive one, and we're proud to offer solid, quality products! Our team remains at your disposal for any after-sales service you may require. Thank you for supporting French companies!
J
jean francois P.
Rating: 5 out of 5
following a purchase from 18/07/2024
very good
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website. We are delighted to know that our work is appreciated. Please feel free to follow us to discover our latest creations. We look forward to seeing you on our site!
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Coralie A.
Rating: 5 out of 5
following a purchase from 18/07/2024
Fast delivery, quality products, the result is very pretty, just as I'd hoped!
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Response from RIPATON
Thank you very much for your positive feedback, Coralie! We make it a point of honour to satisfy our customers by offering quality products and fast delivery. We're delighted that you're happy with the final result of your order on our RIPATON site. We hope to see you soon!
M
marie L.
Rating: 5 out of 5
following a purchase from 17/07/2024
I received my table legs very quickly. I am very happy. Thank you
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Response from RIPATON
Thank you for your positive feedback on our RIPATON website, Marie. We are delighted that you received your table legs quickly and that you are satisfied with them. We do our utmost to offer a quality service to our customers. Thank you again for your confidence and your 5/5 rating. See you soon on RIPATON!
S
Sylvain M.
Rating: 5 out of 5
following a purchase from 17/07/2024
Fast and very good communication.
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Response from RIPATON
Thank you for your positive review of our RIPATON site, Sylvain! We are delighted that you appreciated our speed and communication. It encourages us to continue offering quality service to our customers. We look forward to seeing you again on our site!
J
jacques B.
Rating: 5 out of 5
following a purchase from 05/06/2024
very nice made-to-measure foot
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Response from RIPATON
Thank you very much for your positive feedback, we are delighted that you appreciate our bespoke work. Please do not hesitate to contact us should you require our services in the future. Have a nice day!
Y
Yonael F.
Rating: 5 out of 5
following a purchase from 14/07/2024
Perfect!
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Response from RIPATON
Thank you for your positive feedback, we are delighted that you are satisfied with our RIPATON site. Please do not hesitate to let us know your needs and suggestions so that we can continue to improve our service. Thank you again for your confidence!
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christiane F.
Rating: 4 out of 5
following a purchase from 29/06/2024
Ingenious system of racks, but the logistics had trouble keeping up. I had to wait 15 days to receive missing parts in the parcel. Otherwise easy to assemble, even for a non-do-it-yourselfer. This is the second one I've bought.
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Response from RIPATON
Thank you for your feedback, we are delighted that you are satisfied with our RIPATON rack system. We take note of your comment regarding logistics and are constantly working to improve our service. Please do not hesitate to contact us if you have any problems, we will do our best to help you quickly. Enjoy your second RIPATON!
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Genevieve D.
Rating: 5 out of 5
following a purchase from 09/07/2024
Quality product, impeccable delivery, thank you!
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Response from RIPATON
I am delighted that you enjoyed our product and that the delivery went smoothly. We do our best to provide our customers with a pleasant and quality experience. Thank you for sharing your positive review on our RIPATON website. We hope to see you soon for other purchases. Best regards.
S
Sylvain C.
Rating: 5 out of 5
following a purchase from 04/07/2024
Nice work, I ordered a conical table base from a French company, delivered quickly and cleanly. Very pleased
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Response from RIPATON
Thank you very much for your positive feedback, we're delighted that our conical table stand suits you and that you appreciated our delivery service. We make it a point of honour to manufacture our products in France and to offer a quality service to our customers. We look forward to serving you again on our RIPATON website!
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Laure G.
Rating: 5 out of 5
following a purchase from 23/06/2024
Super product, good quality, ordered outdoor stand for terrace table. The site is very pleasant, the order was delivered before the deadline, the package was very well protected. Perfect! I highly recommend
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website! We are delighted that you are satisfied with your order and that everything went smoothly. We hope to see you soon on our site for other purchases. Thank you again for your support and trust. We hope to see you soon!
T
TRISTAN K.
Rating: 5 out of 5
following a purchase from 05/07/2024
Very good customer service and quality feet
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Response from RIPATON
Thank you for your positive feedback on our customer service and the quality of our feet. It encourages us to continue to provide the best possible service to our customers. We hope to see you soon on our RIPATON website. Thank you again for your trust and loyalty.
C
catherine P.
Rating: 5 out of 5
following a purchase from 27/06/2024
good advice and easy contact thank you
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website, it makes us very happy to know that you appreciated our advice and that contact was easy. We're always delighted to be able to help our customers in any way we can. Thank you very much!
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catherine M.
Rating: 5 out of 5
following a purchase from 02/07/2024
It's a shame that GLS delivers to the foot of the building.
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Response from RIPATON
Hello Catherine,
Thank you for your positive review of our RIPATON website. We have taken into account your comment concerning the carrier GLS and we will pass on this information to our logistics team in order to improve our delivery service. Thank you again for your trust and loyalty.
Yours faithfully
[Your name]
E
Emmanuelle M.
Rating: 5 out of 5
following a purchase from 24/06/2024
Super quality base, my suar table really looks its best. Perfect delivery
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Response from RIPATON
Thank you Emmanuelle for your positive feedback on our RIPATON website. We're delighted that our suar leg has met your expectations and enhanced your table. We are committed to ensuring that the quality of our products and our delivery service is beyond reproach. We look forward to seeing you again on our site for future purchases!
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Philippe P.
Rating: 5 out of 5
following a purchase from 11/06/2024
Very satisfied. Work carried out to specification. Deadline met (within wide range). Efficient and precise telephone exchange. Overall service nominal and compliant. Only one minor drawback: 50mm screws supplied too short for parts (iso 60mm)). Very pleased with
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Response from RIPATON
Thank you for your positive feedback Philippe, we're delighted to hear that you're satisfied with our services. We'll take your comment about the screws into account to improve our service. See you soon on RIPATON!
L
LUDOVIC D.
Rating: 5 out of 5
following a purchase from 13/06/2024
Reasonable price. Delays respected. I recommend :)
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Response from RIPATON
Thank you for your positive feedback LUDOVIC! We are delighted to hear that you enjoyed our service and thank you for your recommendation. See you soon on RIPATON!
T
Tessy C.
Rating: 5 out of 5
following a purchase from 26/06/2024
Perfect
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Response from RIPATON
Thank you for your positive feedback, Tessy. We're delighted you enjoyed our RIPATON site. Please don't hesitate to contact us if you need any help with your reclaimed wood furniture projects. We hope to see you soon!
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Pascal Q.
Rating: 5 out of 5
following a purchase from 19/06/2024
Our Mikado "L'Ambitieux" central table base chest of drawers was delivered on time and perfectly met our expectations. Excellent product. We recommend it. Pascal.
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Response from RIPATON
Thank you for your positive feedback on our product "L'Ambitieux". We are delighted to know that it corresponds perfectly to your expectations and we also thank you for your recommendation.
L
LAURÈNE B.
Rating: 5 out of 5
following a purchase from 07/06/2024
Top product, conforms to the description. Manufacturing and shipping times respected.
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Response from RIPATON
Thank you Laurène for your positive review of our RIPATON website. We are happy that you liked our product and that you were satisfied with the manufacturing and shipping time. We do our best to provide our customers with a quality experience. We hope you continue to enjoy our products and thank you for your recommendation.
O
Olivier F.
Rating: 4 out of 5
following a purchase from 21/05/2024
Paint on feet received damaged due to poor protection. Following return for repainting; perfect protection, product conforms. However, 2 of the 4 foot stamps are missing. Complaint email sent; I'm waiting to see if they'll send me any more. Marie kept me very well informed about the follow-up of the rework to ensure conformity at each stage of the work. Quality product.
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Response from RIPATON
Thank you for your feedback, Olivier. We're sorry for the problems with the paint and the missing foot pads. We are glad to hear that our team was able to help you resolve these issues and that you are satisfied with the product overall. We will take your comments into account to improve our services in the future. Thank you very much for your trust and patience. We hope to see you soon on our RIPATON website. Have a nice day!
P
PATRICE C.
Rating: 4 out of 5
following a purchase from 24/05/2024
OK, the stand corresponds to our request and the delivery times are on schedule. The only drawback is that I couldn't find the 5 screws (or unfortunately I threw them away with the packaging...°).
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Response from RIPATON
Thank you for your feedback. We're delighted that the RIPATON table stand met your expectations and that delivery was on schedule. We're sorry about the missing screws, but we'll pass on the information to our logistics department to avoid this kind of problem in the future. We thank you for your confidence and hope that this little incident will not prevent you from fully enjoying your table stand. See you soon on our site!
C
Christophe L.
Rating: 5 out of 5
following a purchase from 17/06/2024
Very satisfied. Quality product made in France, delivered quickly, very clear communication following the order. I recommend without reservation.
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website. We are delighted that you are happy with your quality product made in France and that our fast delivery and clear communication have contributed to your positive experience. We also thank you for recommending our site without reservation. Thank you again for your support and trust.
B
Bruno T.
Rating: 5 out of 5
following a purchase from 19/06/2024
5/5 and even 10/10 ;-) Very good advice on purchase, fast and very careful delivery, very good quality product (L'Idéal foot): impeccable, thank you!
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Response from RIPATON
Thank you very much for your positive review and your perfect 5/5 rating on our RIPATON website! We are delighted to see that you appreciated our buying advice and that you were satisfied with the quality of our product, especially the L'Idéal stand. We are also pleased to read that you appreciated the speed and care of our delivery. Thank you again, and don't hesitate to come back to us if you need anything!
B
Brigitte C.
Rating: 5 out of 5
following a purchase from 09/06/2024
tres bien. bonne info sur le suivi, livraison ol
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Response from RIPATON
Thank you very much Brigitte for your positive feedback on our RIPATON website. We are delighted that you are satisfied with our tracking and delivery service. Please do not hesitate to contact us if you have any further furniture requirements.
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Stephane D.
Rating: 5 out of 5
following a purchase from 17/06/2024
Top, from delivery to installation of the legs, which are magnificent.
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Response from RIPATON
Thank you very much for your positive feedback! We are delighted that you were satisfied with our service and products. See you soon on RIPATON!
S
Solène R.
Rating: 5 out of 5
following a purchase from 12/06/2024
Absolutely perfect 👍 I ordered 2 table legs: the quality is excellent and the customer service perfect. I had difficulty creating my basket, Marie was very professional, responsive and charming. Delivery was quicker than expected (10 days announced, delivery less than a week later). A piece had been forgotten in the parcel, I received it 2 days later. Really, I'm delighted and I recommend this site for its quality and reliability. Bravo to the team!
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Response from RIPATON
Thank you very much for your glowing review, Solène! We are delighted to have given you complete satisfaction with our products and our customer service. We look forward to serving you again in the future. See you soon on RIPATON!
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Christophe C.
Rating: 5 out of 5
following a purchase from 31/05/2024
Very good value for money, and the mounting plate is welded to the base for greater strength.
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Response from RIPATON
Thank you very much Christophe for your positive review of our RIPATON website! We're delighted that you liked our foot-welded mounting plate and our value for money. Your satisfaction is our priority and it encourages us to continue offering you quality products.
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