Customer reviews of RIPATON

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 517 published reviews
5 3 870 86% 4 452 10% 3 115 3% 2 37 1% 1 43 1%

Summary of reviews

The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.

Reviews 3 and 4 stars

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Eric G.
Rating: 4 out of 5
following a purchase from 29/10/2020
Nothing to say about the quality of the products, just that the delay announced on the site did not correspond to reality.
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Fanny P.
Rating: 4 out of 5
following a purchase from 27/10/2020
Fast shipping. Corner of the box damaged but foot not damaged.
Good product. Packaging to review.
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Jacqueline G.
Rating: 4 out of 5
following a purchase from 27/10/2020
Very clear and attractive
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Noémie B.
Rating: 4 out of 5
following a purchase from 27/10/2020
The feet are superb, but a little disappointed that the delivery took longer than expected...
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Nancy G.
Rating: 4 out of 5
following a purchase from 27/10/2020
Fast and efficient delivery.
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Mathilde S.
Rating: 4 out of 5
following a purchase from 27/10/2020
Well packaged, as ordered but I did not receive the bottle
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Odile F.
Rating: 4 out of 5
following a purchase from 21/10/2020
nothing to report
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Christine Et Julien S.
Rating: 4 out of 5
following a purchase from 20/10/2020
Well done and practical site to choose the products, it gives desire. I think that it should propose useful accessories, like the skates adapted to the shape of the feet for example.
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Christine L.
Rating: 3 out of 5
following a purchase from 19/10/2020
I was not able to order directly from the site on my own, fortunately the help was very efficient.
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Eric G.
Rating: 3 out of 5
following a purchase from 19/10/2020
Improve navigability and content on product sheets
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Emmanuel E.
Rating: 3 out of 5
following a purchase from 08/10/2020
Delivery time not respected 13 days instead of 48h, but products arrived well and well packaged, small remark on the screws delivered average quality, I preferred to use mine, I appreciated the small pads joint to put on the floor
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Marie Françoise A.
Rating: 4 out of 5
following a purchase from 06/10/2020
Clear and easy enough to answer the client's search
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Normand S.
Rating: 4 out of 5
following a purchase from 06/10/2020
Serious order and delivery I recommend
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Porteret L.
Rating: 4 out of 5
following a purchase from 06/10/2020
Indeed the metal can be very industrial in some places, but it's not just one small defect on 40 cm... Delivery in time and dimensions of the custom made well respected.
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Baptiste L.
Rating: 3 out of 5
following a purchase from 29/09/2020
The site was very clear: product in stock and shipped in 24/48h. However my order took a week. After 5 days, the site still indicated "in stock" while the chat indicated that they had a delay in production.
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Response from RIPATON
Hello Baptiste, Thank you for your feedback! As indicated in the chat, we have been facing a large volume of orders. Our team of welders is doing its best :-) See you soon for another RIPATON project. Sincerely yours, Marie Team RIPATON
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Edwige B.
Rating: 4 out of 5
following a purchase from 28/09/2020
Very good package arrived very quickly and in perfect condition, just a detail I think the screws should be provided with the table legs. I recommend this site without problem.
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Response from RIPATON
Hi Edwige, The screws are normally provided in the Kraft envelope that comes with the package. Please send us an email on [email protected] if you want us to send you the screws by mail. Have a nice day, Marie Team RIPATON
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Mary G.
Rating: 3 out of 5
following a purchase from 28/09/2020
I think that the packaging is a little limited, I received the pieces with some small chips of varnish. Nothing really bad but the pieces were moving around a little in the box. So packaging to improve.
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Sébastien B.
Rating: 4 out of 5
following a purchase from 28/09/2020
Very good site and well done, package nickel and well packed.
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Antoine M.
Rating: 4 out of 5
following a purchase from 28/09/2020
The sequence of an order is not very intuitive, between the choice of addresses, the shipping method and the payment which are done in a curious order
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Daniel C.
Rating: 4 out of 5
following a purchase from 25/09/2020
Good site smooth navigation easy to choose product affordable price
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Michael N.
Rating: 4 out of 5
following a purchase from 21/09/2020
Ripaton responds quickly to emails and delivery times are ok. We may have to check with the carrier to see if they can't deliver a little faster. It took a week although it arrived quickly at the final warehouse.
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Emmanuel G.
Rating: 4 out of 5
following a purchase from 21/09/2020
Good products.
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Rémi B.
Rating: 3 out of 5
following a purchase from 21/09/2020
Announced in stock on the product page when ordering, it was in fact not. Result 20 days of delivery time!
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Alain M.
Rating: 4 out of 5
following a purchase from 21/09/2020
Site ok, easy to use
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Sylviane B.
Rating: 3 out of 5
following a purchase from 03/09/2020
my package was noted expedited after fifteen days after a reminder my package was found damaged
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Michel L.
Rating: 4 out of 5
following a purchase from 15/09/2020
Good, but a bit long to prepare.
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Benoît D.
Rating: 4 out of 5
following a purchase from 31/08/2020
The feet are very nice, but all the feet ordered are not exactly the same size (a few millimeters) which make the difference in the end. Overall satisfied despite this defect.
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Henri M.
Rating: 4 out of 5
following a purchase from 14/09/2020
Very good products Reserve: useless to give the possibility of making comments on the merchant site if you do not take into account it ...
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Response from RIPATON
Hello Henri, Thank you for your feedback! The items have been forwarded to the carrier. I am sorry if the instructions were not taken into account by the deliveryman. Sincerely yours, Marie Team RIPATON
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Gregory F.
Rating: 3 out of 5
following a purchase from 11/09/2020
The feet are well made, but the site indicated the feet in stock, they took more than a week to come, without warning of the delay!
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Response from RIPATON
Hello Grégory, Thank you for your feedback! As mentioned during our exchanges, we are currently experiencing a large volume of orders and our production team is doing its utmost to manufacture the feet. Sincerely yours, Marie Team RIPATON
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Delphine S.
Rating: 4 out of 5
following a purchase from 08/09/2020
Well done site
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Danielle G.
Rating: 4 out of 5
following a purchase from 31/08/2020
Nice realization, solid and harmonious. Small remark : 2 small chips on the paint of the foot. You can't see them because they are next to the fixing holes of the tray but it's a pity
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Jerome W.
Rating: 4 out of 5
following a purchase from 27/08/2020
site with a pleasant navigation. Perhaps the manufacturing and availability times should be clearer
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Solenne B.
Rating: 3 out of 5
following a purchase from 26/08/2020
Long delivery time contrary to what was announced at the time of the order.
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Response from RIPATON
Hello, Thank you for your feedback! The manufacturing deadlines are generally respected. The order was placed in August, a vacation period. Our production team was reduced during these weeks, so production was impacted. Our welders do their best every day :-) See you soon, Marie Team RIPATON
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2020
Quality material
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2020
nothing to say about the site; choice, price, delivery time and delivery ...... on the other hand two feet on four were packed with the "varnish"not quite dry so bubble wrap stuck on so some traces! .... nothing catastrophic
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/07/2020
Put more furniture inspirations to realize
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2020
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2020
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2020
Beautiful products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2020
Fast delivery, within the time limit, well packaged product.
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