The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.
In short, high quality products and excellent customer service. Soon to be an 8-year customer, I've always had very good experiences, and will always continue to order from this site with pleasure.
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Response from RIPATON
Thank you very much for your positive feedback, Remi! We're happy to hear that you're satisfied with our products and our customer service. Your loyalty over the past 8 years has made us very happy, and we hope to continue satisfying you for many years to come. We look forward to seeing you again on our site!
M
Marina E.
Rating: 5 out of 5
following a purchase from 26/08/2024
Ripaton racks are really sturdy and beautiful. They're easy to assemble. It doesn't take two people. Made in the south of France. Highly recommend
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Response from RIPATON
Thank you very much for your positive feedback on our site and our Ripaton racks. We pride ourselves on offering quality products that are locally manufactured and easy to assemble. Thanks again for your recommendation!
J
Jérémy D.
Rating: 5 out of 5
following a purchase from 19/09/2024
Faster shipping than the advertised 28 days. The table base is beautiful, easy to install on a tray, and MADE IN FRANCE!
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Response from RIPATON
Thank you very much for your positive review of our Ripaton website, we are delighted that you have enjoyed our service and products. We are proud to offer table legs made in France and are pleased that our customers have noticed. We would also like to thank you for your mention of our fast shipping. It encourages our team to continue providing quality service to our customers. We hope to see you soon on our site for further orders!
C
cyrièle Z.
Rating: 5 out of 5
following a purchase from 06/10/2024
Very well packed, as ordered.
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Response from RIPATON
Thank you very much for your positive feedback, it makes us very happy to know that you are satisfied with your purchase on our RIPATON website. We do everything we can to offer our customers the best possible shopping experience, and it's thanks to your satisfaction that we continue to improve. See you soon on RIPATON!
V
Valérie B.
Rating: 5 out of 5
following a purchase from 04/10/2024
Magnificent shelves, beautiful design, high quality. Products very well packaged. Fast delivery. I recommend this site, and what's more, it's made in France 👍
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Response from RIPATON
Thank you so much for your glowing review! We are delighted that you like our shelves and that you appreciate the quality of our work and our speed of delivery. We continue to put our heart and soul into the manufacture of our French products, and we're happy to see that our customers appreciate this. We look forward to seeing you on RIPATON!
A
Annie K.
Rating: 5 out of 5
following a purchase from 17/09/2024
top!
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Response from RIPATON
Thank you for your positive feedback on our RIPATON website, we are delighted that you find it "top"! We do our utmost to offer quality products and efficient customer service. See you soon on RIPATON!
C
Caroline A.
Rating: 5 out of 5
following a purchase from 27/09/2024
Perfect
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Response from RIPATON
Thank you Caroline for your positive review of our RIPATON website. We are delighted that your experience with us was perfect. Don't hesitate to come back to us if you need anything. Thank you again for your confidence.
F
Frank Detlef M.
Rating: 5 out of 5
following a purchase from 24/09/2024
5 stars
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pascal A.
Rating: 5 out of 5
following a purchase from 29/08/2024
Perfect
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Response from RIPATON
Thank you for your feedback, Pascal. We are delighted that you are so satisfied with our RIPATON site. It encourages us to continue providing quality products and services to our customers. We hope to see you soon on our site!
A
Anne E.
Rating: 5 out of 5
following a purchase from 25/09/2024
Item conforms to the description on the website. Fast delivery. Quality item.
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Response from RIPATON
Thank you for your positive review, Anne! We are delighted to hear that you are happy with your purchase from RIPATON. We always do our best to offer our customers quality items and fast delivery. Thank you again for your trust and recommendation. We look forward to seeing you again soon!
E
Evelyne A.
Rating: 5 out of 5
following a purchase from 24/09/2024
Good follow-up; products conform to the order and look very nice.
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Response from RIPATON
Thank you for your positive feedback, Evelyne! We are delighted that you are satisfied with your order on our RIPATON website. We do our utmost to offer you quality products and impeccable service. See you soon on our site!
C
christophe G.
Rating: 5 out of 5
following a purchase from 20/09/2024
Always on top
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Response from RIPATON
Thank you for your positive feedback, it encourages us to continue to live up to your expectations. We hope to see you soon on RIPATON!
J
Jorrit L.
Rating: 5 out of 5
following a purchase from 04/09/2024
One of the few places where you can specify your own sizes. Delivery nicely on time.
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Patrick D.
Rating: 5 out of 5
following a purchase from 19/09/2024
Very good
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Response from RIPATON
I'm delighted to read that you enjoyed our RIPATON site. Thank you very much for your note and your positive feedback! Don't hesitate to come back to us if you need more information or for any other metal furniture design project.
B
Bruno V.
Rating: 5 out of 5
following a purchase from 09/09/2024
I really recommend this company after placing my first order I was incredibly surprised by the quality and finish of my item.
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Response from RIPATON
Thank you for your recommendation and your confidence in our company. We are delighted that you were satisfied with your first order and hope to count you among our loyal customers. We attach great importance to the quality and finish of our products, so we're glad you noticed. Thank you again for your positive review of our RIPATON website.
J
Justine C.
Rating: 5 out of 5
following a purchase from 01/09/2024
Fast shipping and great quality!
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Response from RIPATON
Thank you very much Justine for your positive review of our RIPATON website! We are delighted that you appreciated the speed of delivery and the quality of our products. Don't hesitate to come back to us if you need anything. Have a nice day!
V
Véronique D.
Rating: 5 out of 5
following a purchase from 12/09/2024
The racks ordered look sturdy. Easy to assemble. Just one comment: the parts need to be further degreased before shipping.
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON racks! We're delighted to hear that you find them sturdy and easy to assemble. We'll take note of your comment about degreasing the parts before shipping so that we can continue to improve the quality of our products. See you soon on our website!
M
Moïse C.
Rating: 5 out of 5
following a purchase from 13/09/2024
very good quality product and very fast delivery
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website. We are delighted that you have appreciated the quality of our products and our fast delivery service. We hope to see you soon on our site for new purchases!
A
Anne K.
Rating: 5 out of 5
following a purchase from 10/09/2024
Well-designed site, all the information I needed about the products I bought, enough photos to get a feel for them.
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Response from RIPATON
Thank you very much Anne for your positive feedback on our RIPATON website. We are delighted that you were able to find all the information you needed about our products and that the photos helped you make your choice. We pride ourselves on providing a quality service to our customers, and your review confirms that we are on the right track. We hope to see you soon on our site for further purchases. We hope to see you soon!
P
Patrice J.
Rating: 5 out of 5
following a purchase from 13/08/2024
Beautiful finish! Manufacturing time within the advertised limits, but quite long. After phone call, the delivery was well assured ..Thank you 👍
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Response from RIPATON
Thank you for your positive review, we are delighted that you are satisfied with the quality of our product and the speed of our delivery. We have taken into account your comment about the lead time and will do our best to improve it in the future. Thank you again for your trust and support of RIPATON!
C
Catherine D.
Rating: 5 out of 5
following a purchase from 16/08/2024
Everything was perfect from order to reception
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website, we are delighted that your experience was perfect from order to receipt. We hope to see you soon on our site!
M
Martin A.
Rating: 5 out of 5
following a purchase from 08/08/2024
5 stars, this service was really good. Mrs Marie Nalin, the Happy Customer Manager, made sure that our parcel arrived on the exact day. Absolutely recommended !!!!
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Response from RIPATON
Thank you very much for your review, Martin. We are delighted that you were satisfied with our service and the handling of your order by our Happy Customer Manager, Ms Marie Nalin. We hope to be able to count on your recommendation in the future. See you soon on RIPATON!
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Philippe L.
Rating: 5 out of 5
following a purchase from 18/08/2024
Having had a small problem between the order and delivery, the speed of reaction was efficient. Well done.
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Response from RIPATON
Thank you very much Philippe for your positive feedback on our RIPATON website. We are delighted that we were able to solve your problem quickly and we will continue to work hard to provide you with good customer service. Thanks again for your 5/5 rating, it means a lot to us!
T
Thanina M.
Rating: 5 out of 5
following a purchase from 30/08/2024
Delivered very quickly, easy to assemble. I am delighted
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Response from RIPATON
Thank you very much for your positive feedback on our RIPATON website! We are delighted that you appreciated the speed of delivery and ease of assembly of our products. Your satisfaction is our priority. Thank you again for your trust and your 5/5 rating. See you soon on RIPATON!
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Charlotte F.
Rating: 5 out of 5
following a purchase from 31/08/2024
Fast delivery, table legs as ordered!
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Response from RIPATON
Thank you so much for your positive review, Charlotte! We are delighted that you were satisfied with your order and our fast delivery service. We hope to see you soon on our RIPATON site for other quality purchases!
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elodie G.
Rating: 5 out of 5
following a purchase from 13/08/2024
good service and value for money. Only downside: lack of communication regarding out-of-stock frames, subcontracted paint closures, etc., which significantly increase lead times.
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Response from RIPATON
I'd like to thank you for your positive feedback on our service and value for money. I've taken on board your comment about the lack of communication regarding out-of-stock frames and subcontracted paint closures. We will work on this point to improve our lead times and offer our customers a better experience. Thank you again for your confidence and your opinion.
M
Muriel H.
Rating: 5 out of 5
following a purchase from 26/08/2024
Everything is perfect! Fast, careful delivery. Very good quality shelf, which looks great! Thank you
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Response from RIPATON
Thank you very much for your positive review of our RIPATON site, we are delighted that your experience was satisfactory. We take pride in offering quality products and providing a fast and careful delivery service. We hope that your shelf will be perfectly adapted to your needs and that it will bring you complete satisfaction. Thank you again for your trust and support, which encourages us to continue offering quality products. See you soon on RIPATON!
T
Thomas S.
Rating: 5 out of 5
following a purchase from 23/08/2024
Excellent wear, very good quality
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Response from RIPATON
Thank you for your positive feedback! We're delighted that you like the quality of our products. Don't hesitate to come back to us if you need anything. Have a nice day.
L
lucie R.
Rating: 5 out of 5
following a purchase from 25/08/2024
Excellent value for money I ordered wall-mounted frame racks. The order was processed quickly and delivered within 48 hours. The quality is Top! I recommend this product.
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Response from RIPATON
Thank you very much for your positive feedback, Lucie! We are delighted to hear that you are satisfied with our products and services. We strive to provide quality products at affordable prices to best satisfy our customers. We hope to see you soon on our site. We hope to see you soon!
A
Audrey T.
Rating: 3 out of 5
following a purchase from 25/08/2024
It's pretty/designy/clean. However, I find that the right-hand model isn't very stable (it tilts to the left or right when I move the hangers from side to side). Also, it's a shame I didn't get the instructions for assembling it!
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Response from RIPATON
Hello Audrey,
Thanks for your opinion!
If all the components are properly screwed and tightened, the rack shouldn't wobble. Don't hesitate to tighten the parts together.
Assembly instructions are available directly from the product data sheet.
We remain at your disposal should you need us.
We hope to see you soon,
The Ripaton team
C
catherine V.
Rating: 5 out of 5
following a purchase from 25/08/2024
Very good site very responsive Order placed Sunday evening received Wednesday Very well packaged and very nice product
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Response from RIPATON
Dear Catherine, thank you very much for your positive review of our RIPATON website. We are delighted to know that you appreciated our responsiveness and the quality of our delivery service. We are also happy to know that you are satisfied with your product. Thank you again for your confidence and see you soon on RIPATON!
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Fleur L.
Rating: 5 out of 5
following a purchase from 20/08/2024
Very good. Compliant
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Response from RIPATON
Thank you very much for your positive feedback, Fleur! We're delighted you like our RIPATON site. Please don't hesitate to contact us if you need any further help or information. Have a nice day!
C
Christèle F.
Rating: 5 out of 5
following a purchase from 17/08/2024
Very good performance
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website. We are delighted that you were satisfied with our service. Please do not hesitate to contact us again should you require our services.
Thank you very much for your positive feedback, Olivier! We are delighted that you have appreciated the quality of our service and products. Your satisfaction is our priority and we remain at your disposal for any further orders. Have a nice day!
P
Philippe C.
Rating: 5 out of 5
following a purchase from 14/08/2024
Quality of product and service. Person available for any question:) I recommend
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Response from RIPATON
Thank you for your positive feedback on our RIPATON site, Philippe. We are delighted that you have appreciated the quality of our products and service, as well as our availability to answer all your questions. Thank you for your recommendation, it encourages us to continue offering the best to our customers. See you soon on RIPATON!
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cecile R.
Rating: 5 out of 5
following a purchase from 24/07/2024
very serious site, very good quality items, received on time and very very well packaged and protected. i recommend this site without hesitation.
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Response from RIPATON
Thank you very much for your positive review of our RIPATON website. We are delighted that you have appreciated the quality of our products and our delivery service. We make it a point of honour to satisfy our customers and your recommendation means a lot to us. We look forward to seeing you again on our site!
P
PATRICK D.
Rating: 5 out of 5
following a purchase from 05/07/2024
Perfect
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Response from RIPATON
Thank you very much for your positive review! We are delighted that you have enjoyed our RIPATON site and we hope to see you soon among our satisfied customers. Please don't hesitate to contact us if you have any questions or comments. We'll always listen to your needs and do our best to satisfy you. Thank you again for your trust and loyalty.
S
Serge S.
Rating: 5 out of 5
following a purchase from 24/07/2024
A team that listens to the customer and follows through from start to finish. I recommend them. Excellent work.
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Response from RIPATON
We're delighted that you were satisfied with our services, Serge. We do our utmost to meet our customers' needs and ensure quality follow-up. Thank you for your recommendation, it encourages us to continue on this path.
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nathalie B.
Rating: 5 out of 5
following a purchase from 07/08/2024
perfect quality and very well packaged. So nice to see that work well done still exists. THANK YOU!!!
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Response from RIPATON
We are delighted that our product and service have satisfied you, nathalie. We make it a point of honour to offer our customers impeccable quality and careful packaging. Thank you for your confidence and your positive feedback!
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Ursula L.
Rating: 5 out of 5
following a purchase from 29/07/2024
A beautiful table base, super quality, very good customer service, fast and friendly. I will gladly buy again!
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