The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.
very serious and responsive company...having made a small mistake...
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Response from RIPATON
Thank you very much for your comment, Julien. We are delighted to have been able to count on your satisfaction and regret that we were unable to achieve perfection. We do our best to provide you with the best possible service.
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Christine F.
Rating: 4 out of 5
following a purchase from 31/10/2023
Very beautiful, high-quality and original product. The color totally matches the photos. Too bad the screws are visible.
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Response from RIPATON
Thank you Christine for your very encouraging review! We are constantly working to improve our products and your feedback is very valuable to us. We will take your suggestion into account and make sure that the screws are better concealed in the future. Thank you very much!
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Laura B.
Rating: 4 out of 5
following a purchase from 23/10/2023
Quality at the rendezvous. The order met my expectations.
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Response from RIPATON
Thank you for your positive review! We are delighted that our product has given you complete satisfaction. We make it a point of honour to offer our customers the best quality.
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Benoit M.
Rating: 4 out of 5
following a purchase from 14/10/2023
Impeccable, just as I wanted it
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Response from RIPATON
Thank you very much for your feedback. We are delighted that our site has satisfied you.
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Frédéric H.
Rating: 4 out of 5
following a purchase from 28/09/2023
Very good quality item but faulty instructions and reported by the chat, which is why I'm only giving it 4 stars.
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Response from RIPATON
Thank you Frédéric for your feedback. We strive to offer you a quality product, and apologize for the lack of precision in the instructions. We will try to correct this problem as soon as possible.
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Sébastien F.
Rating: 4 out of 5
following a purchase from 07/09/2023
The table legs are as ordered and of good quality, but the screws supplied should be of the same high standard.
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Response from RIPATON
Thank you for your feedback Sébastien. We're sorry you weren't satisfied with the quality of the screws. We will take your comment into consideration and strive to improve our product.
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Catherine G.
Rating: 4 out of 5
following a purchase from 12/09/2023
The feet are very nice. The protective pads were not in the parcel, I received them later, after an exchange of emails with customer service.
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Response from RIPATON
Thank you for your comment, Catherine! We're glad you're happy with the product you received. We're sorry that the skates weren't delivered initially and we do our best to ensure that this kind of problem doesn't happen again.
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Lina P.
Rating: 4 out of 5
following a purchase from 03/09/2023
Order received and conforms to products. Good quality
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Response from RIPATON
Thank you very much, Lina, for your positive feedback! We're glad you're satisfied with your order and hope you enjoy your purchase.
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Michel C.
Rating: 4 out of 5
following a purchase from 04/08/2023
Good products, but very expensive!
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Response from RIPATON
Thank you for your feedback, Michel. We always try to offer you quality products at attractive prices. We hope you enjoy our next offers.
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Bacqueville L.
Rating: 4 out of 5
following a purchase from 06/07/2023
Very long delivery times and little information
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Response from RIPATON
We are very sorry for this experience. We strive to provide each of our customers with the highest quality service and the shortest delivery time possible. We will take your feedback into account to improve our service. Thank you.
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Michel B.
Rating: 4 out of 5
following a purchase from 02/08/2023
Good reactivity following a quality problem with an ordered stand. Replaced stand received in 48 hours. Product conforms to my expectations. I recommend Ripaton without any problem.
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Response from RIPATON
Thank you very much Michel for your positive review and for placing your trust in us. We hope you will continue to be satisfied with our products and services.
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Sandrine P.
Rating: 4 out of 5
following a purchase from 27/07/2023
1st purchase from ripaton. Disappointed when I received it, one leg had such visible defects that I wondered how it could have been sent as it was. But I was very pleased with the way Ripaton responded to my email. New foot sent very quickly. Sav perfect. Thanks
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Response from RIPATON
We're sorry your first experience with us didn't live up to your expectations, Sandrine. We're delighted that the responsiveness of our service has fully satisfied your request. Should you have any further questions or suggestions, please do not hesitate to contact us. Thank you for choosing RIPATON.
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Julien G.
Rating: 4 out of 5
following a purchase from 08/07/2023
Nothing to say about the quality of the feet we received. They are magnificent! However, we would have liked to have been informed of the extended delivery time due to restocking. The information was only given to us once we had e-mailed after 15 days.
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Response from RIPATON
Thank you Julien for your feedback. We are sorry that the information was not communicated earlier. We do our best to provide a clear and reliable delivery service. We hope this has not affected your RIPATON experience.
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Michel C.
Rating: 4 out of 5
following a purchase from 17/07/2023
Very fast shipping Good product I recommend
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Response from RIPATON
Thank you very much for your positive review, Michel! We're glad you enjoyed the shipping speed and the product. If you have any further questions, please do not hesitate to contact us.
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Bruno L.
Rating: 4 out of 5
following a purchase from 14/06/2023
After contacting you by phone for technical details, I ordered a custom-made leg for a custom-made office in a mezzanine. The product I received a little ahead of schedule was exactly what I expected. The only small problem was the large copper staples on the cardboard box. When I undid them to open the box, I scratched the paint on the leg, but fortunately on the outside, under the top. So not serious in the end. Perfect otherwise.
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Response from RIPATON
We are delighted that the product we received met your expectations and that, despite the small problem we encountered, it had no impact on the product. We thank you for your valuable feedback and hope you will be satisfied with your RIPATON product. Thank you very much!
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Sandra L.
Rating: 4 out of 5
following a purchase from 03/07/2023
Great product! But copy to be revised for the screws. Received point screws. I had to fetch cap screws + bolts.
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Response from RIPATON
Thank you for your comment, Sandra. We strive to provide you with the best service and will take your feedback on the quality of the screws and bolts into account. We thank you for your support and are delighted that you enjoyed our products.
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Damien B.
Rating: 4 out of 5
following a purchase from 29/05/2023
Very good product, unfortunately one leg was scratched inside the package
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Response from RIPATON
Thank you very much for your review, Damien. We apologize for the scuffed foot and have taken note of your review. We will do our best to improve our services.
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Lucien A.
Rating: 4 out of 5
following a purchase from 19/05/2023
Shipment a little long but good product
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Response from RIPATON
Thank you for your review, Lucien. We are delighted that you enjoyed the product. We always strive to deliver our products quickly and do our best to further improve the quality of service.
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Christelle M.
Rating: 4 out of 5
following a purchase from 23/04/2023
Very nice quality feet, perfect delivery, but the price is excessive.
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Response from RIPATON
Thank you very much for your review, Christelle. We are delighted that you are satisfied with the products and the delivery and take note of your remarks concerning the price. Your satisfaction remains our priority.
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Martine B.
Rating: 4 out of 5
following a purchase from 25/03/2023
fast efficient - good product that matches the description
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Response from RIPATON
Thank you for your positive feedback, Martine. We are delighted that you like our product and that you find the service fast and efficient. We hope that your experience with RIPATON will continue to be a satisfactory one.
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Axelle L.
Rating: 4 out of 5
following a purchase from 18/03/2023
Very design and good quality stand. Easy to install
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Response from RIPATON
Thank you for your feedback Axelle! We are glad you liked the design and quality of our product. We work hard to provide easy installation and satisfaction to our customers.
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Marie-Pierre L.
Rating: 4 out of 5
following a purchase from 01/03/2023
Last package poorly packed and damaged Table base dented
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Francois H.
Rating: 4 out of 5
following a purchase from 14/03/2023
The quality of the metal elements could be better. Visible paint chip (0.5mm) on the powder coated shelf supports
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Response from RIPATON
Thank you very much for your feedback, we always strive to provide the best products and we will take your feedback into account to improve our products.
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Chauvin C.
Rating: 4 out of 5
following a purchase from 03/03/2023
Beautiful feet, think about the height of the feet before ordering.
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Response from RIPATON
Thank you very much for your review! We are glad you liked our feet. We really appreciate your advice and we will take it into consideration.
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Thierry L.
Rating: 4 out of 5
following a purchase from 06/03/2023
Everything went well
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Response from RIPATON
Thank you Thierry for leaving a positive review on our site. We are happy that your experience was satisfactory.
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Patrice C.
Rating: 4 out of 5
following a purchase from 27/02/2023
one remark, put black screws instead of white when the metal is black. satisfied with my purchase and shipping
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Response from RIPATON
Thank you very much for your feedback! We will take your suggestion into account and make sure to offer you an even more attractive product range.
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Fabrice D.
Rating: 4 out of 5
following a purchase from 21/02/2023
very good item, shipped quickly
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Response from RIPATON
Thank you very much for your review, Fabrice! We're glad you enjoyed the item and that you were happy with the delivery.
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Alexandre L.
Rating: 4 out of 5
following a purchase from 26/12/2022
Very satisfied with the custom table legs I ordered, the quality is great and the customer service is very responsive.
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Response from RIPATON
Thank you for your review, Alexandre. We are delighted that you liked our table legs and that the customer service met your expectations. We hope you will visit RIPATON again.
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Philippe C.
Rating: 4 out of 5
following a purchase from 13/01/2023
well
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Response from RIPATON
Thank you Philippe for your review! We are happy to see that you appreciate our products.
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Jean Christophe H.
Rating: 4 out of 5
following a purchase from 27/12/2022
site clear enough; delivery time ok; products ok
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Response from RIPATON
Thank you very much for your positive review, Jean-Christophe. We are delighted that you enjoyed your experience with us and we hope to see you again soon.
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Fabrice M.
Rating: 4 out of 5
following a purchase from 02/01/2023
Super quality product! Too bad you have to clean it completely when it arrives to avoid getting black on your clothes... (fortunately gloves are provided for the assembly.) Some instructions for assembly and cleaning would be welcome
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Response from RIPATON
Thank you very much Fabrice for your comment. We strive to provide the highest quality products and a great experience for you. We are sorry that the cleaning process was a bit complicated; we will be sure to include detailed instructions in the packaging in the future.
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Stephanie C.
Rating: 4 out of 5
following a purchase from 16/12/2022
Great products. Great quality. I am not satisfied with the delivery: I had to take the first day off work because I could not find a time slot. Then, the delivery was shifted, so I was forced to ask for a second day! The process should be improved.
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Response from RIPATON
Thank you very much for your comment, Stephanie. We are sorry for the inconvenience encountered during the delivery. We are committed to improving our processes on a daily basis to provide you with a quality service.
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Benoit T.
Rating: 4 out of 5
following a purchase from 24/11/2022
Good thick and beautiful products. The color has become exorbitant. The slope has become custom .
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Anne D.
Rating: 4 out of 5
following a purchase from 13/11/2022
Very fast delivery time, good quality Top
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Caroline S.
Rating: 4 out of 5
following a purchase from 06/11/2022
Quality products!
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Geoffrey R.
Rating: 4 out of 5
following a purchase from 09/10/2022
Very nice table legs, and sturdy to support a very heavy solid oak top. However, legs came with minor dings on the paint. Packaging could perhaps use some improvement. I recommend Ripaton
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Christophe G.
Rating: 4 out of 5
following a purchase from 14/10/2022
Product conformed and delivered quickly. Phone support to help me place the order was efficient and friendly. Just a small problem with the browser to place the order.
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Pascal G.
Rating: 4 out of 5
following a purchase from 01/10/2022
Quality product, average delivery, products found in the hallway .
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Murielle L.
Rating: 4 out of 5
following a purchase from 23/09/2022
The package was supposed to be delivered at home but the delivery man called me to tell me that he was dropping it off at a relay point. When I picked it up, the package was not registered, fortunately the box was clearly visible. The feet were covered with dust that's why I don't put 5 stars as a rating.
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Régine S.
Rating: 4 out of 5
following a purchase from 30/09/2022
the purchase went well the delivery arrived within the correct timeframe the product is in accordance with the description however I regret that there is no bar at the bottom and that the product does not have a wheel to be able to move it if necessary otherwise everything is perfect
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