Customer reviews of RIPATON

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 517 published reviews
5 3 870 86% 4 452 10% 3 115 3% 2 37 1% 1 43 1%

Summary of reviews

The online store Ripaton is highly regarded for its exceptional product quality, with many customers noting the robustness and aesthetic appeal of their items. The delivery speed is frequently highlighted, with numerous reviews praising the prompt shipping times, often within a week or even less. Customers express their appreciation for the attentive and efficient customer service, mentioning quick responses to inquiries and effective problem resolution.

4 star reviews

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J
Jean-Pierre C.
Rating: 4 out of 5
following a purchase from 18/01/2021
Very good
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Philippe M.
Rating: 4 out of 5
following a purchase from 18/01/2021
Let's say, 4,5 Feet top : good quality, well machined Small skids are welcome Screws to be reviewed : a lot too small : put bigger, longer, and preferably lag bolts which allow to tighten better than simple screws
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Adeline B.
Rating: 4 out of 5
following a purchase from 18/01/2021
Easy to use website
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Bernard A.
Rating: 4 out of 5
following a purchase from 18/01/2021
Nothing to complain about the product Long delivery time
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Response from RIPATON
Good evening, Thank you for your feedback! We closed the workshop for the holidays, which explained the extra delay on some orders. We will try to be more explicit for next year :-). Marie from RIPATON
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Nicolas C.
Rating: 4 out of 5
following a purchase from 18/01/2021
A little long to be delivered...but also custom made. On the other hand, the quality is impeccable.
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Philippe R.
Rating: 4 out of 5
following a purchase from 12/01/2021
Hello, I put 4* because the article arrived with an inadequate part preventing the assembly of the whole. The customer service was very reactive and I received the part 2 to 3 days later.
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Christine G.
Rating: 4 out of 5
following a purchase from 05/01/2021
Good, Quite clear in the navigation, it makes you want to order
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Emilie T.
Rating: 4 out of 5
following a purchase from 07/01/2021
The only small hitch is the time of manufacture/delivery of the product which is a little long but it is made-to-measure and of the craft industry thus one agrees to be patient
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José V.
Rating: 4 out of 5
following a purchase from 07/01/2021
Pleasant and motivating site for those who wish to buy French and to a young company. Precise and serious order follow-up and communication. The article is completely in accordance with our expectations both in terms of quality and aesthetics.
A very small reservation because we were missing some parts, but they were sent to us very quickly.
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Eric N.
Rating: 4 out of 5
following a purchase from 21/12/2020
I had a little trouble creating an account with a billing address different from the shipping address
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Julie D.
Rating: 4 out of 5
following a purchase from 17/11/2020
Well
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Gilles A.
Rating: 4 out of 5
following a purchase from 07/12/2020
The product is very good, and meets expectations. On the other hand not enough information after ordering on a precise delivery time. The packaging as received is really bad, does not enhance the product at all and presents risks of damage to the product. It also lacks a piece of instructions for use with the product.
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Response from RIPATON
Hello and thank you for your opinion. It does deserve a better box. We are currently working on a new packaging for this product which should be released in a very short time. We thank you for your feedback. We hope to see you soon. See you soon! Tom from RIPATON.
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Sandrine I.
Rating: 4 out of 5
following a purchase from 07/12/2020
Well
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Valerie R.
Rating: 4 out of 5
following a purchase from 01/12/2020
good advice on the phone, manufacturing time respected, compliant (custom-made products) and well packaged, delivery to be improved. price ok but it should not be more expensive. i recommend
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Sophie G.
Rating: 4 out of 5
following a purchase from 26/11/2020
Ordered very easily and received on time and very well packaged.
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Gilles C.
Rating: 4 out of 5
following a purchase from 18/11/2020
Chaotic delivery, more than 2 weeks, with many twists and turns. Commercial gesture on shipping costs appreciated
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Bernard W.
Rating: 4 out of 5
following a purchase from 17/11/2020
Delivery a little late but no major consequences for me
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Annick C.
Rating: 4 out of 5
following a purchase from 12/11/2020
My order was delivered very quickly, it was very well packaged. I remove a star because to pack this package, a lot (too much!) bubble plastic. We talk a lot about pollution linked to plastics, can't you consider a more ecological material? Your approach to quality French production deserves that you look into this issue.
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Cedric L.
Rating: 4 out of 5
following a purchase from 09/11/2020
All the parts ordered (including one custom part) were delivered on time despite the health crisis. An error in the color of one of the sets of legs during delivery was solved very quickly and without any worries thanks to an after sales service. The parts ordered are robust and their respective design very successful.
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Alexandre O.
Rating: 4 out of 5
following a purchase from 09/11/2020
Well done and clear site
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Margaret C.
Rating: 4 out of 5
following a purchase from 05/11/2020
Product conforms to the description
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Lionel G.
Rating: 4 out of 5
following a purchase from 29/10/2020
The site is very good
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Eric G.
Rating: 4 out of 5
following a purchase from 29/10/2020
Nothing to say about the quality of the products, just that the delay announced on the site did not correspond to reality.
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Fanny P.
Rating: 4 out of 5
following a purchase from 27/10/2020
Fast shipping. Corner of the box damaged but foot not damaged.
Good product. Packaging to review.
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Jacqueline G.
Rating: 4 out of 5
following a purchase from 27/10/2020
Very clear and attractive
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Noémie B.
Rating: 4 out of 5
following a purchase from 27/10/2020
The feet are superb, but a little disappointed that the delivery took longer than expected...
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Nancy G.
Rating: 4 out of 5
following a purchase from 27/10/2020
Fast and efficient delivery.
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Mathilde S.
Rating: 4 out of 5
following a purchase from 27/10/2020
Well packaged, as ordered but I did not receive the bottle
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Odile F.
Rating: 4 out of 5
following a purchase from 21/10/2020
nothing to report
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Christine Et Julien S.
Rating: 4 out of 5
following a purchase from 20/10/2020
Well done and practical site to choose the products, it gives desire. I think that it should propose useful accessories, like the skates adapted to the shape of the feet for example.
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Marie Françoise A.
Rating: 4 out of 5
following a purchase from 06/10/2020
Clear and easy enough to answer the client's search
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Normand S.
Rating: 4 out of 5
following a purchase from 06/10/2020
Serious order and delivery I recommend
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Porteret L.
Rating: 4 out of 5
following a purchase from 06/10/2020
Indeed the metal can be very industrial in some places, but it's not just one small defect on 40 cm... Delivery in time and dimensions of the custom made well respected.
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Edwige B.
Rating: 4 out of 5
following a purchase from 28/09/2020
Very good package arrived very quickly and in perfect condition, just a detail I think the screws should be provided with the table legs. I recommend this site without problem.
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Response from RIPATON
Hi Edwige, The screws are normally provided in the Kraft envelope that comes with the package. Please send us an email on [email protected] if you want us to send you the screws by mail. Have a nice day, Marie Team RIPATON
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Sébastien B.
Rating: 4 out of 5
following a purchase from 28/09/2020
Very good site and well done, package nickel and well packed.
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Antoine M.
Rating: 4 out of 5
following a purchase from 28/09/2020
The sequence of an order is not very intuitive, between the choice of addresses, the shipping method and the payment which are done in a curious order
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Daniel C.
Rating: 4 out of 5
following a purchase from 25/09/2020
Good site smooth navigation easy to choose product affordable price
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Michael N.
Rating: 4 out of 5
following a purchase from 21/09/2020
Ripaton responds quickly to emails and delivery times are ok. We may have to check with the carrier to see if they can't deliver a little faster. It took a week although it arrived quickly at the final warehouse.
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Emmanuel G.
Rating: 4 out of 5
following a purchase from 21/09/2020
Good products.
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Alain M.
Rating: 4 out of 5
following a purchase from 21/09/2020
Site ok, easy to use
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