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Rating: 1 out of 5
Aren't you going to the gym? :(..... I don't want to go
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Customer reviews of Rose et Marius
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 769 published reviews
Summary of reviews
Rose et Marius consistently delivers scents that transport customers to the south, with wonderful, long-lasting fragrances and elegant bottles that make a strong impression. Packaging highlights each perfume’s design and includes helpful features like QR codes for notes and descriptions, scent strips, and thoughtful presentation that feels like a gift. Customers praise reliable, fast delivery, careful packaging, and refined, high-end craftsmanship rooted in Provençal know-how, often noting the brand’s regional identity and impeccable service. Overall, the experience is characterized by distinctive, original scents, sophisticated presentation, and attentive customer care that enhances repeat visits.
1 star review
Reset filtersG
Rating: 1 out of 5
Hello, I sent the perfume as a gift to my father but he never received it...
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F
Rating: 1 out of 5
I wanted to order a perfume and add the discount code provided to reimburse me for the samples ordered but this code is disabled!
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Response from Rose et Marius
Good morning, Madam,
As soon as I got your message I sent you an email. Have you been able to read it? Can you tell me the code you have and I will look at where the problem comes from because satisfaction is at the heart of Rose et Marius' values.
As soon as I got your message I sent you an email. Have you been able to read it? Can you tell me the code you have and I will look at where the problem comes from because satisfaction is at the heart of Rose et Marius' values.
T
Rating: 1 out of 5
I purchased a box of soap. But when opened it was empty. I'm sure an oversight but none the less, disappointing as I can't return to correct the error.
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Response from Rose et Marius
Hello,
We are really sorry to read your message. We are surprised because the soap you bought is in a simple paper and not in a box and we don’t see how it could be possible. Could you please send a picture of the empty box [email protected] and we will check with our saleswoman. Thank you and have a lovely day.
We are really sorry to read your message. We are surprised because the soap you bought is in a simple paper and not in a box and we don’t see how it could be possible. Could you please send a picture of the empty box [email protected] and we will check with our saleswoman. Thank you and have a lovely day.