Customer reviews of RSRC

9,9 /10

Based on 2 804 published reviews

5 2 687 96% 4 91 3% 3 14 0% 2 5 0% 1 7 0%

Summary of reviews

The online store RSRC is recognized for its exceptional product quality, with numerous reviews highlighting reliable and effective items, such as the praised electric screwdriver. Customers express high satisfaction with the fast and well-packaged delivery service, often receiving their orders in a very short time. The store's customer service stands out as highly professional and responsive, providing valuable advice through email and ensuring a smooth order processing experience.

Reviews 2 and 3 stars

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Andreas B.

Published on 22/05/2026 à 07h53 following a purchase from 11/05/2026

Die Produkte sind gut, der Versand ging schnell aber ist nach Deutschland völlig überteuert. Werde hier nicht noch einmal bestellen.

Alfred K.

Published on 30/06/2025 à 07h55 following a purchase from 18/06/2025

Long delivery time

Delattre F.

Published on 23/01/2025 à 08h58 following a purchase from 10/01/2025

Bjr rsrc I am delighted with my transponder nothing to say just the delay for us belge a taste too long really that it problem more than 5jour Cordialement delattre frederic

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Response from RSRC Published on 24/01/2025

Hello
We apologize if the delivery method "lettre suivie" to Belgium was not as fast as our services. But does our work really deserve 3 out of 5 stars?
See you soon

julien A.

Published on 01/08/2024 à 11h51 following a purchase from 17/07/2024

Fine, but the sticker board was folded at 90° in the parcel and therefore creased.

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Eric K.

Published on 03/05/2024 à 10h19 following a purchase from 23/04/2024

wrong battery. and have not received another one yet.

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Jean-Louis C.

Published on 06/12/2023 à 10h04 following a purchase from 24/11/2023

Slow delivery.

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Cedric G.

Published on 17/11/2023 à 10h17 following a purchase from 05/11/2023

Shipping costs far too high, and delivery takes too long.

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Response from RSRC Published on 20/11/2023

Hello Sorry to hear that delivery to Belgium is not optimal with Mondial Relay. Perhaps another means of delivery will be more efficient for your next order? Thank you for your feedback.

Eric N.

Published on 15/09/2023 à 15h43 following a purchase from 23/05/2023

4 months waiting for a Finish Line Futaba7PX Jconcepts radio protection house which was in stock in the catalog, but which, after the order was placed, was no longer in stock! The worst thing is that the house for the 10PX was compatible, but only offered 4 months later, even though it was in stock and I was offered a more expensive one from another brand.

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Response from RSRC Published on 18/09/2023

Hello Thank you for leaving a review on our site. Our stock is updated in real time on the site, so you were informed of the status of your order immediately. We offered you a solution quickly, and we have all the email exchanges to prove it, so there's no need to lie on these points, let's please remain adults. We would have liked to offer you the 10PX cover solution, but it was only back in stock when we proposed it to you, so we have no interest in not delivering your order... See you soon!

Olivier E.

Published on 18/07/2023 à 11h52 following a purchase from 07/07/2023

Owner of a B3.2 and B4, the options and parts catalog for the latest Team ASSOCIATED model is correct, but for the B3.2 you can forget about the site. Three-day delivery is too long for the price.

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Acheteur vérifié

Published on 26/02/2022 à 19h14 following a purchase from 09/02/2022

We continue to charge shipping costs for 48-hour delivery, even though a product that was out of stock delayed shipment of the order by two weeks! Not at all commercial!

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Response from RSRC Published on 26/02/2022

Hello Our stock status is updated in real time on our product page and also on the basket summary before each order. In any case, you ordered with a "pre-order, please contact us" message. There was therefore no error on our part to cause such a note, especially as you were informed by e-mail immediately following your order. Thank you for your understanding and see you soon on our site! :-) https://rsrc.biz/fr/blog/nouvelle-fonctionnalite-sur-le-site-n41

Acheteur vérifié

Published on 14/02/2022 à 15h00 following a purchase from 07/02/2022

Long, just for a cord

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Response from RSRC Published on 15/02/2022

Hello We don't understand your very poor rating, nor your comment. Your order was dispatched the same day, February 7th, and delivered on the 9th. In other words, 48 hours for delivery by recorded delivery, which is the stipulated delivery time. How did RSRC fail to meet the criteria for a 5-star rating? Thank you for your feedback!

Acheteur vérifié

Published on 19/01/2022 à 12h54 following a purchase from 12/01/2022

You can't right-click to open a link in a new tab, and so keep the main page of your search to have all the products you're interested in in a new tab.

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Response from RSRC Published on 20/01/2022

Hello Indeed, this feature has been removed from our site due to the numerous thefts of texts and images by our unscrupulous competitors... However, you can use the keyboard shortcuts to open the desired page in a new tab: for mac: ⌘ + left mouse click for windows: Ctrl + left mouse click Hoping to answer your concern ;-) Have a nice day!

Acheteur vérifié

Published on 17/09/2021 à 13h02 following a purchase from 10/09/2021

Problem my order is missing a ref I've sent an email I'm still waiting for a reply

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Response from RSRC Published on 20/09/2021

Hello We apologize for this exceptional situation. Unfortunately, we have not received any e-mail from you. You can contact us at any time by phone so that we can resolve the situation.

Acheteur vérifié

Published on 10/09/2021 à 15h06 following a purchase from 03/09/2021

After a week still no parcel

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Response from RSRC Published on 13/09/2021

Hello Following our intervention with Chronopost, it seems that your parcel has finally been delivered. We apologize for this exceptional delay, which was beyond our control. If you are satisfied with our service, please rate your review higher ;-) See you soon RSRC customer service

Acheteur vérifié

Published on 06/05/2021 à 15h33 following a purchase from 08/04/2021

I can only give my delivery an average mark. For two reasons. 1) Replacement of a product ordered by another. 2) Delivery in a different relay point than the one chosen.

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Response from RSRC Published on 07/05/2021

Hello Thank you for taking the time to give us your opinion! It's a bit much, but we had agreed together by phone to change the product to save you time on delivery, with a more expensive product to boot :-) As for the change of delivery point, we don't understand your comment, as the point selected when validating your order is indeed /"Servez-vous/" in Melun, the point to which your parcel was delivered...Hoping to see you soon on rsrc.biz!

Acheteur vérifié

Published on 25/03/2021 à 20h39 following a purchase from 13/03/2021

A little expensive, and accessories broken because not fixed and not protected in the parcel. Too bad

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Acheteur vérifié

Published on 02/12/2020 à 19h46 following a purchase from 24/11/2020

Very long Chronopost delivery: 1 week

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Acheteur vérifié

Published on 26/08/2020 à 05h18 following a purchase from 18/08/2020

Bonjour à tous tout es au top sauf un petit détail le prix des pièces et un petit peut trop élevé sinon rien à dire une équipe au top et la livraison au top merci encore et continuez comme ça.

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Acheteur vérifié

Published on 24/04/2020 à 19h04 following a purchase from 01/08/2019

No sav... servo motor stopped working after 2 months, a few days of use. No solution found.

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