Ruckfield consistently delivers fast and reliable shipping, with many reviews highlighting quick delivery, careful handling, and orders arriving as expected. Customers praise the quality and tailoring of the clothing, noting durable fabrics, accurate descriptions, and appealing designs across a range of products. The store also stands out for responsive and helpful customer service that resolves issues and supports repeat purchases. Overall, shoppers express satisfaction with product quality, fast delivery, and supportive service.
Product side all ok but delivery catastrophic. Post office pick up broken, had to go to the post office at very limited hours, refusal to recognize the digital identity of the State as validated, in short, a hassle and postal services that think they are in another world
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Response from Ruckfield
Hello François,
We sincerely thank you for your positive feedback regarding our products. We are sorry to hear about the inconveniences encountered with the delivery and hope that this will not prevent you from coming back to us in the future. Your satisfaction is important to us and we will be happy to welcome you again.
The Ruckfield Team.
V
Virginie B.
Rating: 4 out of 5
following a purchase from 03/07/2026
Perfect
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Response from Ruckfield
Hello Virginie,
A big thank you for your positive feedback! We are delighted to hear that you are satisfied with your experience at Ruckfield. Your satisfaction is our greatest reward.
The Ruckfield Team.
L
Laurent V.
Rating: 4 out of 5
following a purchase from 01/07/2026
Hello, I bought several t-shirts and the sizes vary a lot! Regards
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Response from Ruckfield
Hello Laurent,
Thank you very much for your feedback and your trust! We are delighted that you found t-shirts to your liking. We take note of your comments regarding the sizes and hope to see you again soon for new discoveries.
The Ruckfield Team.
P
Pierre N.
Rating: 4 out of 5
following a purchase from 01/07/2026
Package delivered within the specified deadlines, in accordance with the order.
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Response from Ruckfield
Hello Pierre,
We sincerely thank you for your positive feedback and are delighted to learn that your order was delivered on time and met your expectations. We hope to see you soon in our online store!
The Ruckfield Team.
S
Stéphan P.
Rating: 1 out of 5
following a purchase from 01/07/2026
The size of a product that I order in 4xl, my size, which corresponds to 6xl. Simply because marked oversize but not everyone masters English. Product unpacked, tags removed because it is indeed my size, but once on me I have a very long bathrobe, I am swimming in it. Contact with customer service who doesn't want to know anything, because I removed the tags, knowing that if I had returned the product the shipping costs were on me. No commercial gesture. I am simply told that I should have read the product description. Simply good to buy and pay. Very disappointed.
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Response from Ruckfield
Hello Sir,
We have already had the opportunity to speak by phone regarding this order.
The term "Oversize" is indeed indicated in the title of the item. We understand that this English term may not be familiar to all our customers. That is why we have also specified several times in the product description the mention "Attention: loose fit".
Furthermore, the specific size guide for this item indicates more generous dimensions than those of our classic models, which allows for a better appreciation of the volume of the cut before purchase.
As we explained to you, we are unfortunately unable to take back an item whose tags have been removed, in accordance with our return conditions.
However, in order to take your disappointment into account, we have granted you a promotional code as a commercial gesture for the inconveniences encountered.
We remain at your disposal and hope to have the opportunity to provide you with complete satisfaction on your next order.
The Ruckfield Team.
D
Daniel C.
Rating: 4 out of 5
following a purchase from 28/06/2026
Hello, on the shirt "French" there are glue marks from the fabric strip glued to the collar. Smudge mark on the collar.
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Response from Ruckfield
Hello Daniel,
Thank you very much for your feedback and your rating! We are delighted that you appreciated the "French" shirt, even though we are sorry to hear that there were some imperfections. Your comment is valuable to us, and we will ensure to improve our quality controls.
The Ruckfield Team.
P
Pascal M.
Rating: 4 out of 5
following a purchase from 29/06/2026
The items ordered on the site arrived within the expected time. For one of the items, a t-shirt, what seemed to me a defect is actually intentional but the description does not specifically mention it, hence one star less.
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Response from Ruckfield
Hello Pascal,
Thank you for your positive feedback and we are delighted to hear that your items arrived on time. We take note of your comment regarding the t-shirt and will ensure to improve our descriptions for more clarity in the future.
The Ruckfield Team.
B
Bruas E.
Rating: 4 out of 5
following a purchase from 28/06/2026
Product conforms to the ordered items
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Response from Ruckfield
Hello Mr. Bruas,
We sincerely thank you for your positive feedback and are delighted to learn that our items met your expectations. Your satisfaction is our priority, and we would be happy to welcome you again to our store.
Best regards,
The Ruckfield team
A
Alain S.
Rating: 4 out of 5
following a purchase from 26/06/2026
easy to use
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Response from Ruckfield
Hello Alain,
We sincerely thank you for your feedback. We are delighted that you found our store easy to use and hope to see you again very soon for new experiences.
The Ruckfield Team.
B
Bruno F.
Rating: 4 out of 5
following a purchase from 27/06/2026
Fast delivery and products in line with my choices
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Response from Ruckfield
Hello Bruno,
We sincerely thank you for your positive feedback. We are delighted that the delivery and the products met your expectations. We hope to see you very soon in our online store.
The Ruckfield Team.
W
William M.
Rating: 4 out of 5
following a purchase from 25/06/2026
Sizing is tough for me. Medium is too small and large seems too big.
S
Stéphanie L.
Rating: 4 out of 5
following a purchase from 26/06/2026
Easy to use
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Response from Ruckfield
Hello Stéphanie,
Thank you very much for your positive feedback! We are delighted to hear that our site is easy to use. We hope to see you again soon for more pleasant experiences.
The Ruckfield Team.
O
Olivier C.
Rating: 4 out of 5
following a purchase from 24/06/2026
very good
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Response from Ruckfield
Hello Olivier,
We sincerely thank you for your positive feedback and for taking the time to share your experience. We are delighted that you liked our products and hope to see you soon in our store.
The Ruckfield Team.
P
Pascal O.
Rating: 4 out of 5
following a purchase from 24/06/2026
The products are of good quality, the site is nice. It just lacks sizes in too many products.
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Response from Ruckfield
Hello Pascal,
We sincerely thank you for your positive feedback regarding the quality of our products and the experience on our site. We take note of your comment about the sizes and will continue to work to improve our offer.
The Ruckfield Team.
G
Gerard V.
Rating: 4 out of 5
following a purchase from 24/06/2026
Completely satisfied with the choice of products and delivery times
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Response from Ruckfield
Hello Gérard,
We warmly thank you for your positive review and are delighted that you are satisfied with our choice of products as well as our delivery times. Your satisfaction is our priority, and we would be happy to welcome you again to our online store.
The Ruckfield Team.
J
Jean Francois R.
Rating: 1 out of 5
following a purchase from 20/06/2026
Very happy
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Response from Ruckfield
Hello Sir,
Thank you very much for your positive feedback! We are delighted to hear that you are very satisfied with your order.
Looking forward to seeing you again on our site.
The Ruckfield Team.
J
Jean-Paul T.
Rating: 4 out of 5
following a purchase from 17/06/2026
Very beautiful quality articles that are original and innovative
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Response from Ruckfield
Hello Jean-Paul,
We sincerely thank you for your warm feedback. We are delighted that our items please you and that they meet your expectations in terms of quality and originality. We hope to see you very soon in our online store.
The Ruckfield Team.
J
Jean François L.
Rating: 4 out of 5
following a purchase from 18/06/2026
nickel
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Response from Ruckfield
Hello Jean François,
We warmly thank you for your positive review! We are delighted that your experience met your expectations and we hope to see you very soon in our store.
The Ruckfield Team.
S
Sylvie R.
Rating: 1 out of 5
following a purchase from 13/06/2026
Returns are at the customer's expense. You are the only supplier on the internet that I use that charges for returns. Because of this, I will not place any more orders.
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Response from Ruckfield
Hello,
We are sorry to hear that our return policy did not meet your satisfaction. Indeed, as stated in our terms of sale, return costs are the responsibility of the customer, except in cases of our error or defective products. We understand that this may be a hindrance and take your comment into consideration. We thank you nonetheless for taking the time to share your opinion and hope to have the opportunity to satisfy you again.
The Ruckfield Team.
J
Jean Marc A.
Rating: 4 out of 5
following a purchase from 06/06/2026
Well appreciated order
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Response from Ruckfield
Hello Jean Marc,
We thank you for your positive feedback and are delighted to hear that you liked your order. Your satisfaction is our priority, and it encourages us to continue improving our services.
Best regards,
The Ruckfield team
P
Penelope B.
Rating: 1 out of 5
following a purchase from 11/06/2026
Package not received, probably lost. It was a Father's Day gift that was supposed to arrive on June 15.....The Post Office is unable to give me any information. Change the carrier! I will request a refund for this item
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Response from Ruckfield
Hello Madam, your order was blocked on a platform, we have arranged together for you to have your package redelivered, the second shipment which you have indeed received. Customer service handled, problem resolved for the client.
C
Chrisitane C.
Rating: 4 out of 5
following a purchase from 10/06/2026
Very pleasant welcome, I communicated by phone with a lady for an exchange of items.
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Response from Ruckfield
Hello Christiane,
We warmly thank you for your positive feedback. It is a pleasure to know that our team was able to welcome and assist you in your process. We hope to see you soon on our online store!
The Ruckfield Team.
M
Martine M.
Rating: 1 out of 5
following a purchase from 10/06/2026
Products conform to my expectations and of quality. Very fast shipping.
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Response from Ruckfield
Hello Martine,
Thank you for your review and we are delighted to learn that our products meet your expectations.
See you very soon.
The Ruckfield Team.
J
Jean-François L.
Rating: 4 out of 5
following a purchase from 10/06/2026
Everything was fine
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Response from Ruckfield
Hello Jean-François,
We sincerely thank you for your positive feedback. We are delighted that you had a good experience with us and hope to have the pleasure of seeing you again soon in our store.
The Ruckfield Team.
T
Thierry V.
Rating: 1 out of 5
following a purchase from 08/06/2026
I ordered a balloon with personalized writing, it arrived with the wrong writing, the second one was offered to me due to the mistake, except that the second one no longer had the same writing (smaller) and also had a comma.
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Response from Ruckfield
Hello,
I am sincerely sorry to learn that the personalized balloon did not meet your expectations.
As you indicated, a first mistake occurred during the customization. We immediately proceeded to send a new balloon to correct this error. However, I regret that this second customization did not fully satisfy you, particularly due to the size of the writing and the presence of a comma.
I completely understand your disappointment and offer our sincerest apologies for these inconveniences. Your feedback is valuable and will be forwarded to our workshop to prevent this type of situation from happening again.
Thank you for taking the time to share your experience, and we remain at your disposal if you wish to discuss this further.
The Ruckfield Team.
P
Pascal B.
Rating: 4 out of 5
following a purchase from 05/06/2026
Well, but everything doesn't fit the same
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Response from Ruckfield
Hello Pascal,
Thank you very much for your feedback. We are delighted that you enjoyed your experience, and we take note of your comment regarding the size. Your satisfaction is precious to us and we hope to see you again soon in our online store.
The Ruckfield Team.
A
Aldo B.
Rating: 4 out of 5
following a purchase from 07/06/2026
The colors are not always the same as on the site
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Response from Ruckfield
Hello,
Thank you for your feedback and we are pleased to hear that you are very satisfied with your experience. We take your comments regarding the colors into account and will do our best to improve this presentation.
The Ruckfield Team.
L
Laurence C.
Rating: 4 out of 5
following a purchase from 02/06/2026
The ball itself is beautiful, the tee is nice too, but a gift box wouldn't have been too much.
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Response from Ruckfield
Hello Laurence,
Thank you very much for your warm feedback! We are delighted that you appreciate the balloon and the tee. Your suggestion regarding the gift box is very relevant and we will note it for the future.
The Ruckfield Team.
J
Jean Marc D.
Rating: 1 out of 5
following a purchase from 03/06/2026
Inadequate packaging that does not fit in a standardized box
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Response from Ruckfield
Hello Jean Marc,
Thank you for taking the time to share your experience. We are sorry to learn that the packaging did not meet your expectations. Please feel free to contact us directly so that we can discuss your situation and find a solution together.
The Ruckfield Team.
A
Aladenise D.
Rating: 4 out of 5
following a purchase from 03/06/2026
Good
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Response from Ruckfield
Hello,
We sincerely thank you for your positive feedback. We are delighted that you enjoyed your experience and hope to see you again very soon in our online store.
The Ruckfield Team.
J
Jean-Christophe M.
Rating: 4 out of 5
following a purchase from 31/05/2026
Quality clothing, a bit expensive, but overall, I am satisfied.
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Response from Ruckfield
Hello Jean-Christophe,
We sincerely thank you for your feedback and are delighted to learn that you are satisfied with the quality of our clothing. Your feedback is valuable and encourages us to continue offering the best.
The Ruckfield Team.
L
Ludovic R.
Rating: 4 out of 5
following a purchase from 29/05/2026
Satisfied with the products, however 2 items had to be returned due to a size issue. The return is at the customer's expense, this is the first time this has happened to me!!!!
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Response from Ruckfield
Hello Ludovic,
Thank you for your feedback and for your trust in our products.
We are delighted to hear that you are satisfied with your items. However, we fully understand your disappointment regarding the return fees related to the size issue.
According to our sales conditions, return fees are the responsibility of the customer when it comes to an exchange or a return for personal convenience. We understand that this practice may differ from that of other brands.
We remain at your disposal to assist you as best as we can in your procedures and to answer all your questions.
The Ruckfield Team.
S
Stephan C.
Rating: 4 out of 5
following a purchase from 30/05/2026
Perfect
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Response from Ruckfield
Hello Stephan,
We sincerely thank you for your positive feedback. We are delighted to learn that your experience with Ruckfield met your expectations.
The Ruckfield Team.
O
Olivier L.
Rating: 4 out of 5
following a purchase from 29/05/2026
good overall
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Response from Ruckfield
Hello Olivier,
Thank you for your positive feedback on Ruckfield! We are delighted to hear that you are satisfied with your overall experience. If you have any suggestions to improve our services, please feel free to share them with us. Your feedback is valuable to us.
Best regards,
The Ruckfield team
J
Jean Michel M.
Rating: 4 out of 5
following a purchase from 25/05/2026
It is a shame not to be able to return while being refunded... for my part, 1 item does not fit and I do not want to exchange it, it does not please the person I gave it to, and a credit note is not a good solution for me.
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Response from Ruckfield
Hello Jean Michel,
Thank you for taking the time to share your opinion.
We want to reassure you: refunds are completely possible. To do this, simply contact our customer service by email or phone to let us know about your return request. We will then be able to assist you in the process and find the solution that best suits your situation.
Do not hesitate to get back to us, we remain at your disposal.
The Ruckfield team.
G
Gerard S.
Rating: 1 out of 5
following a purchase from 27/05/2026
Very good product
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Response from Ruckfield
Hello,
Thank you very much for your positive feedback.
We are delighted that this product meets your satisfaction and meets your expectations. Your opinion is valuable and encourages our teams to continue offering quality products.
We look forward to seeing you again soon on our site.
The Ruckfield Team.
C
Chloé M.
Rating: 4 out of 5
following a purchase from 23/05/2026
Quality clothing, careful and fast shipping. However, many items do not come in 6xl.
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Response from Ruckfield
We sincerely thank you for your positive feedback regarding the quality of our clothing and the speed of our shipments. We take your comment about the availability of sizes, especially the 6XL, into account, and we will consider your suggestions to improve our offer. Your satisfaction is our priority, and we hope to see you again soon on our site.
M
Mathieu H.
Rating: 4 out of 5
following a purchase from 22/05/2026
I was pleased with the products that I ordered. Unfortunately it was difficult to understand the official return policy, but this was solved by mail correspondence and solved in a satisfactory way.
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Response from Ruckfield
Hello Mathieu,
Thank you for your feedback. We are delighted to hear that you were pleased with the products you ordered. We also appreciate your comments regarding our return policy. We understand that the process was not as clear as it should have been, and we are glad that our customer service team was able to assist you and provide a satisfactory solution. Your feedback helps us improve our communication and customer experience.
The Ruckfield Team.
J
Jerome W.
Rating: 4 out of 5
following a purchase from 21/05/2026
Good quality shirt, to see with the boxers.
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Response from Ruckfield
Hello Jérôme,
Thank you very much for your feedback!
We are delighted that the appearance and quality of your item have pleased you. We pay particular attention to the selection of our materials and the making of our products so that they retain their qualities over time.
We hope it will bring you complete satisfaction for many years to come. We look forward to seeing you again soon at Ruckfield!
The Ruckfield Team.
D
Daniel A.
Rating: 4 out of 5
following a purchase from 17/05/2026
Great fit of the polo and nice colors. Do not sew a label between the shoulders, it itches.
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Response from Ruckfield
Hello Daniel,
You can reply:
Thank you very much for your feedback!
We are delighted to hear that you appreciate the fit of your polo as well as its colors.
Thank you also for taking the time to share your comment regarding the label. Your feedback is valuable and we pass it on to our teams to continuously improve the comfort of our products.
Looking forward to seeing you again soon at Ruckfield!
The Ruckfield Team.
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