Ruckfield consistently delivers fast and reliable shipping, with many reviews highlighting quick delivery, careful handling, and orders arriving as expected. Customers praise the quality and tailoring of the clothing, noting durable fabrics, accurate descriptions, and appealing designs across a range of products. The store also stands out for responsive and helpful customer service that resolves issues and supports repeat purchases. Overall, shoppers express satisfaction with product quality, fast delivery, and supportive service.
Thank you for your feedback. We take note of your comment regarding our sizing. Depending on the models, there may indeed be differences in cut or measurements.
We remain at your disposal to assist you with an exchange or return if necessary.
The Ruckfield Team.
M
Mathieu P.
Rating: 4 out of 5
following a purchase from 05/05/2026
Very good with a choice
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Response from Ruckfield
Hello Mathieu,
Thank you very much for your positive feedback! We are delighted that you appreciate our selection. Don't hesitate to come back and see us, we always have new items to discover.
The Ruckfield Team.
J
Jim S.
Rating: 4 out of 5
following a purchase from 08/05/2026
Quality product. The sizes are large and advantageous, the L is not Chinese L
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Response from Ruckfield
Hello Jim,
We are delighted that the quality of our products pleases you and that the sizes meet your expectations. At Ruckfield, we place great importance on offering comfortable and suitable cuts.
Looking forward to seeing you again soon.
The Ruckfield Team.
J
Jean-Louis D.
Rating: 4 out of 5
following a purchase from 08/05/2026
satisfied
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Response from Ruckfield
Hello Jean-Louis,
Thank you for taking the time to leave a review on our Ruckfield site. We are delighted to hear that you are satisfied with your experience. If you have any suggestions or comments to further improve our services, please feel free to let us know. See you very soon!
The Ruckfield Team.
F
Franck B.
Rating: 4 out of 5
following a purchase from 06/05/2026
Great men's jacket
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Response from Ruckfield
Hello Franck,
We warmly thank you for your review and your rating of 4 out of 5. We are delighted to learn that you appreciate the jacket. Your satisfaction is our priority, and we hope to see you again soon on our site. Please do not hesitate to share your suggestions to further improve your experience!
Best regards,
The Ruckfield team
A
Alain B.
Rating: 1 out of 5
following a purchase from 25/04/2026
Regular customer, this is my last order. Return of items that do not fit me, at my expense, which is 9.30 euros. Problem of ambiguity around shirt sizes, return to Shilton.
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Response from Ruckfield
Hello Sir,
We are sorry to hear about your disappointment regarding your last order and the return fees incurred.
We also take note of your comment regarding the lack of clarity around shirt sizes. Your feedback is valuable and helps us continuously improve our products and size information.
Please do not hesitate to contact the customer service of the site, our team is here to listen to you and available to assist you and find a solution suitable for your situation.
The Ruckfield team.
D
David B.
Rating: 1 out of 5
following a purchase from 14/04/2026
I have not received my package nor have I been contacted by the carrier following my alert.
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Response from Ruckfield
Hello Mr. BLEUZEL,
Following your feedback regarding the non-receipt of your package and the absence of a response from the carrier despite your alert, we have taken the time to address the issue together.
We confirm that the refund for your lost order has indeed been processed.
Thank you for your understanding and we remain at your disposal if needed.
The Ruckfield Team.
O
Olivia P.
Rating: 4 out of 5
following a purchase from 22/04/2026
The quality is good, it fits quite large but the price remains quite high. I am satisfied with this purchase
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Response from Ruckfield
Dear Olivia,
Thank you very much for your feedback. We are delighted that the quality and size suit you! We take your comment regarding the price into account, your opinion is valuable to us. Happy that you like your purchase!
The Ruckfield Team
R
Roland P.
Rating: 4 out of 5
following a purchase from 18/04/2026
Very good
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Response from Ruckfield
Hello Roland,
We sincerely thank you for your positive feedback on our Ruckfield site. Your satisfaction is our priority, and we are glad to know that you had a good experience. Please feel free to share your suggestions for further improvement.
The Ruckfield Team
O
Olivier Et Murielle B.
Rating: 4 out of 5
following a purchase from 12/04/2026
After receiving a defective item, professional sales service
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Response from Ruckfield
Hello Olivier and Murielle,
Thank you for your feedback. We are sincerely sorry that the received item did not meet your expectations.
However, we are pleased to have been able to provide you with a solution quickly and that our customer service was able to meet your needs.
Your satisfaction remains our priority, and we hope to have the pleasure of fully satisfying you on your next order.
The Ruckfield Team.
J
Joel M.
Rating: 4 out of 5
following a purchase from 16/04/2026
Very good quality, original clothing.
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Response from Ruckfield
Hello,
Thank you for your message! We are very pleased to know that you appreciate the quality and originality of our pieces. See you soon!
The Ruckfield Team
J
Jean Christophe B.
Rating: 4 out of 5
following a purchase from 16/04/2026
Serious, meets deadlines.
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Response from Ruckfield
Hello Jean Christophe,
Thank you very much for your message! Meeting our deadlines is a priority for us, so your feedback is particularly pleasing.
The Ruckfield Team
J
Jean Luc G.
Rating: 4 out of 5
following a purchase from 14/04/2026
It's good to have promotions, but very few choices in sizes.
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Response from Ruckfield
Dear Jean Luc,
Thank you for your feedback and for your comment. We are delighted that you like the promotions. We are taking your feedback regarding the sizes into account and are doing our best to expand the availability. See you very soon!
The Ruckfield Team
F
Frederick L.
Rating: 4 out of 5
following a purchase from 10/04/2026
It's a shame that returns are not free.
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Response from Ruckfield
Hello Frederick,
We thank you for your review and are delighted that you appreciated our Ruckfield site. We take your comment regarding return fees into account, and we will not fail to examine it in order to improve our customers' experience. Please feel free to reach out to us if you have any other suggestions.
The Ruckfield Team
L
Liliane M.
Rating: 4 out of 5
following a purchase from 10/04/2026
Correct item, I would have liked a slightly thicker material like a sweatshirt.
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Response from Ruckfield
Hello Liliane,
Thank you for your review and your 4/5 rating! We are glad that the item suits you. We take your comment regarding the thickness of the material into account and will consider it for our future collections. Your satisfaction is important to us.
Best regards,
The Ruckfield Team
E
Edouard J.
Rating: 4 out of 5
following a purchase from 07/04/2026
As usual, very good exchange with the sales service, good tracking of the package. Don't change anything.
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Response from Ruckfield
Hello Edouard,
We sincerely thank you for your feedback and for the rating of 4/5. We are delighted to hear that you appreciated your interaction with our customer service as well as the tracking of your package. Your satisfaction is our priority, and we will continue to do our best to provide you with quality service.
See you soon at Ruckfield!
G
Geraldine T.
Rating: 4 out of 5
following a purchase from 02/12/2025
very good quality product thank you
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Response from Ruckfield
Hello Géraldine,
We sincerely thank you for your feedback and are delighted to hear that you are satisfied with the quality of our products. Your input is very valuable and motivates us to continue improving our range. Please feel free to reach out to us for any other questions or needs.
Best regards,
The Ruckfield team
A
Alain F.
Rating: 4 out of 5
following a purchase from 29/11/2025
Quality items but expensive. However, it offers a very good quality-price ratio during sales.
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Response from Ruckfield
Hello Alain,
Thank you very much for your feedback and your rating of 4/5! We are delighted that you appreciate the quality of our products. We understand that our prices may seem high, but we strive to offer good value for money throughout the year thanks to our various offers ... Black Friday, Christmas, winter and summer sales, Valentine's Day, French Days, clearance offers, Father's Day, as well as the loyalty program ...
We are constantly working to improve our offer to best meet the expectations of all our customers. Your feedback is valuable to us and motivates us to continue improving our offer.
See you soon at Ruckfield!
Best regards,
The Ruckfield team
A
Alison V.
Rating: 4 out of 5
following a purchase from 27/03/2026
Navigating the site is easy and well organized. The products are original and well cut. The shipping is very fast, however, the return procedure is tedious (requested by email) and the choices are limited: no refund on credit card, return at the customer's expense, which is a shame.
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Response from Ruckfield
Hello Alison,
We sincerely thank you for your message and for taking the time to share your experience. We are pleased to read that the navigation on our site, the quality of our products, and the speed of shipping have satisfied you.
We also thank you for your feedback regarding our return procedure. This is valuable and allows us to continuously improve our services. Currently, our customers are only autonomous for size exchanges directly via their account. For any other request, including refunds, it is necessary to go through our After-Sales Service, which handles the return request.
Our team remains at your disposal, whether by phone or email, to assist you in your procedures.
Thank you again for your trust,
The Ruckfield team.
A
Amélie G.
Rating: 4 out of 5
following a purchase from 01/03/2026
Always very satisfied with my purchases on the ruckfield site. Very good quality clothing, except for the last order. One of the t-shirts ordered was torn. Disappointed
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Response from Ruckfield
Dear Amélie,
Thank you for your positive feedback on the quality of our clothing. We are sincerely sorry to hear that one of your items was defective. Please do not hesitate to contact our customer service so that we can resolve this issue as quickly as possible.
The Ruckfield team.
C
Corine J.
Rating: 4 out of 5
following a purchase from 08/04/2026
Happy even if the sweater was not what I thought
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Response from Ruckfield
Hello Corine, we thank you for your feedback and are delighted to hear that you are satisfied with your experience on our Ruckfield site. We apologize if the sweater received did not meet your expectations. Please feel free to contact us with any questions or to explore other options!
The Ruckfield team.
O
Olivier T.
Rating: 4 out of 5
following a purchase from 04/04/2026
Very good, good quality, discreet elegance as I like.
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Response from Ruckfield
Hello Olivier,
Thank you very much for your positive feedback on our Ruckfield site! We are delighted to hear that you appreciate the quality and elegance of our products. See you soon!
The Ruckfield Team
A
Arnaud C.
Rating: 4 out of 5
following a purchase from 02/04/2026
Nothing to report except a defect on the polo that I had to exchange
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Response from Ruckfield
Hello Arnaud,
Thank you very much for your feedback and your trust in Ruckfield. We are delighted that you are generally satisfied with your experience. We apologize for the inconvenience encountered with the polo and we are happy that the exchange could be made. Please do not hesitate to contact us if you need anything else.
The Ruckfield team.
O
Olivier M.
Rating: 4 out of 5
following a purchase from 17/02/2026
Nothing to report; everything was as expected
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Response from Ruckfield
Hello Olivier,
Thank you for your positive feedback and we are delighted to hear that your experience with Ruckfield met your expectations. Please feel free to reach out to us if you need anything. See you very soon!
Best regards,
The Ruckfield Team
C
Claude D.
Rating: 4 out of 5
following a purchase from 14/12/2025
Good
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Response from Ruckfield
Dear Cyril,
We sincerely thank you for your positive review of our Ruckfield site. Your satisfaction is our priority, and we are delighted to know that you found your experience pleasant. Please feel free to reach out to us with any questions or suggestions.
The Ruckfield Team
N
Nell F.
Rating: 4 out of 5
following a purchase from 12/12/2025
!
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Response from Ruckfield
Hello Nell,
Thank you for your positive feedback on Ruckfield! We are delighted that you like our site. If you have any additional suggestions or comments, please feel free to share them. Your feedback is valuable to us!
Best regards,
The Ruckfield team
D
Didier M.
Rating: 4 out of 5
following a purchase from 29/11/2025
Always a lot of choices. Quality items. Regular promotions. Just a communication policy a bit too present. Maybe slightly reduce the number of emails sent.... Otherwise very good!
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Response from Ruckfield
We sincerely thank you for your positive feedback and constructive remarks regarding our Ruckfield site. We are delighted to learn that you appreciate the variety and quality of our items, as well as our promotions. We take note of your suggestion regarding the frequency of emails and we will ensure to adjust our communication to better meet your expectations.
The Ruckfield Team
J
Jean Bernard B.
Rating: 4 out of 5
following a purchase from 19/03/2026
beautiful sweatshirt, good quality, happy with my purchase.
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Response from Ruckfield
Hello Jean Bernard,
Thank you very much for your review and positive comments! We are delighted that you are happy with your purchase and that you like the quality of the sweatshirt. Feel free to come back and visit our site to discover our new collections.
Best regards,
The Ruckfield Team
F
Francis D.
Rating: 4 out of 5
following a purchase from 23/11/2025
Good site
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Response from Ruckfield
Hello Francis,
Thank you very much for your review and your rating of 4/5! We are delighted that you found our site good. Please feel free to share your suggestions to further improve your experience.
Best regards,
The Ruckfield Team
E
Emmanuel P.
Rating: 4 out of 5
following a purchase from 16/03/2026
4/5 Beautiful products, good quality.
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Response from Ruckfield
Dear Emmanuel, we warmly thank you for your positive review on our Ruckfield site. We are delighted that you appreciate the quality of our products. Please feel free to reach out to us if you have any other comments or suggestions!
The Ruckfield Team
P
Patrick B.
Rating: 4 out of 5
following a purchase from 09/11/2025
Fast and efficient
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Response from Ruckfield
Hello Patrick, we thank you for your feedback and are delighted to see that our site mostly satisfies you. Please feel free to share your suggestions to further improve your experience. Your feedback is valuable to us!
The Ruckfield Team
A
Anne-Sophie M.
Rating: 4 out of 5
following a purchase from 16/02/2026
The vest I bought for my husband is of beautiful quality.
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Response from Ruckfield
Hello Anne-Sophie,
Thank you very much for your positive feedback! We are delighted to hear that you appreciate the quality of the vest you chose for your husband. We hope he will like it and that you will continue to find happiness at Ruckfield.
See you soon,
The Ruckfield Team
J
Jeremy M.
Rating: 4 out of 5
following a purchase from 13/03/2026
Received cap with a moisture stain certainly during transport but customer service was very responsive and refunded my cap with a voucher thank you
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Response from Ruckfield
Hello Jeremy, we sincerely thank you for your positive feedback and your understanding. We are delighted to learn that our customer service was able to respond quickly to your issue. Please do not hesitate to reach out to us if you have any other questions or if you need assistance.
The Ruckfield Team
T
Thierry C.
Rating: 4 out of 5
following a purchase from 12/11/2025
Good product, fits well, I recommend
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Response from Ruckfield
Dear Thierry, we sincerely thank you for your positive feedback and your recommendation. We are delighted to learn that our products suit you and that the size is to your liking. Please do not hesitate to reach out to us for any questions or future needs.
The Ruckfield Team
J
Joëlle C.
Rating: 1 out of 5
following a purchase from 05/11/2025
Super very good quality
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Response from Ruckfield
Hello Joëlle,
Thank you for taking the time to share your experience. We are delighted that you appreciated the quality of our products. Your satisfaction is our priority, and we are here to provide you with the best. Do not hesitate to reach out to us for any questions or needs.
Best regards,
The Ruckfield Team
D
Dominique D.
Rating: 4 out of 5
following a purchase from 07/12/2025
SUPER GOOD
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Response from Ruckfield
Hello Dominique,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted to learn that you are satisfied with your experience on our Ruckfield site. Your feedback is valuable and encourages us to continue improving our services.
See you soon,
The Ruckfield Team
M
Monika C.
Rating: 4 out of 5
following a purchase from 24/03/2026
The quality is still there after many washes.
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Response from Ruckfield
We sincerely thank you for your positive feedback, Monika. We are delighted to learn that the quality of our products remains intact even after numerous washes. Your satisfaction is our priority, and your comments encourage us to continue offering the best to our customers.
The Ruckfield Team
B
Bernard L.
Rating: 1 out of 5
following a purchase from 07/11/2025
Inappropriate size contrary to the reviews on the site and the recommended size.
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Response from Ruckfield
Hello Bernard,
Thank you for taking the time to share your feedback. We are sorry to hear that the size of our products did not meet your satisfaction. Your feedback is valuable and will help us improve our recommendations. Please feel free to contact our customer service to help you find the size that would suit you best.
We hope to see you again soon at Ruckfield.
Best regards,
The Ruckfield team
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