Customer reviews of Ruckfield

Hello Claudius,

Thank you for taking the time to share your opinion. We are sorry to learn that your experience with our sales service did not meet your expectations. Your feedback is valuable and we will work to improve this aspect. Please do not hesitate to contact us directly for any other suggestions.

Best regards,
The Ruckfield team

Hello Serge,

We sincerely thank you for your message. We are happy that our plus size offer meets your expectations. We will continue to develop collections suitable for everyone.

The Ruckfield team.

Dear Anne-Claire,

We sincerely thank you for your positive feedback and for taking the time to share your experience. We are delighted to hear that the item was as described. Your satisfaction is our priority, and we hope to see you again soon on our site.

The Ruckfield team.

Hello Vincent,

Thank you for your feedback! We pay great attention to the quality of all our products, even if some materials or models may indeed offer different sensations. Your comments are valuable for us to improve.

The Ruckfield team

Hello Eric,

We sincerely thank you for your review and your trust in Ruckfield. We are delighted to learn that you are satisfied with the quality of our products and their finishes. Your recommendation is greatly appreciated and motivates us to continue offering the best to our customers. Please feel free to reach out to us for your future purchases!

The Ruckfield team

We sincerely thank you for your positive feedback on our Ruckfield site, Mr. Philippe Marie. We are delighted to hear that you find it easy to access, clear, and practical. Your satisfaction is our priority, and we will continue to work to further improve your experience.

The Ruckfield team

Dear Chantal,

We sincerely thank you for your review. We are delighted to learn that you appreciate the value for money of our products. Your satisfaction is our priority, and we hope to see you soon on our site for new discoveries.

The Ruckfield team.

Hello,

We are delighted that you are satisfied with your experience on our Ruckfield site. Do not hesitate to share your suggestions to help us improve even further. Looking forward to seeing you again soon!

The Ruckfield team.

Dear Francine,

We warmly thank you for your positive review and your rating of 4/5. We are delighted to learn that you are satisfied with the quality of our products as well as the welcome and professionalism of our team in Hagondange. Your satisfaction is our priority, and we hope to see you again soon.

Best regards,
The Ruckfield Team

Dear Chantal,

We sincerely thank you for your positive review and for your score of 4/5. We are delighted to learn that you are satisfied with your experience on our Ruckfield site. Please do not hesitate to reach out to us if you have any questions or suggestions.

Best regards,
The Ruckfield Team

Hello Christian,

We thank you for your review and your rating of 4/5. We take your comment regarding the visibility of our promotions into account and we will work on improving this aspect on our site. Your satisfaction is our priority, and your feedback is valuable to us. Please do not hesitate to share any other suggestions.

Best regards,
The Ruckfield Team

We sincerely thank you for your positive feedback, Geneviève. We are delighted to see that you appreciate the value for money of our products. Your satisfaction is our priority, and we hope to see you again soon on our Ruckfield site.
The Ruckfield Team

Hello Maryline, we sincerely thank you for your positive feedback on our Ruckfield site. We are delighted that you enjoyed your experience and we hope to see you again soon to continue satisfying you. Do not hesitate to share your suggestions to further improve our services.
The Ruckfield Team

Hello Mr. Garnier,

Thank you for your feedback and we regret to learn that some of our products did not meet your expectations. At Ruckfield, we take pride in offering quality items and your opinion is valuable for us to improve. Please feel free to contact us directly so that we can discuss your experience in more detail.

Best regards,
The Ruckfield Team

Hello,

Thank you for your feedback, and I am sincerely sorry to learn that the items did not fully satisfy you.

Regarding the floral pattern, there may indeed be slight variations in rendering depending on the screens, but I completely understand your disappointment. For the blue shirt, it is obviously not normal for it to arrive wrinkled under blister, and I apologize for that.

Your satisfaction remains our priority, and we would be happy to find a solution with you (exchange, return, or other). Please feel free to let us know what would suit you best.

Hoping to reconcile you with your experience this time.

The Ruckfield team.

Hello Bernard,

Thank you for your feedback and your rating of 4/5. We are delighted that you had a positive experience with Ruckfield. If you have any suggestions or improvements to propose, please do not hesitate to let us know. Your satisfaction is our priority.

Best regards,
The Ruckfield Team

Hello Jean, we thank you for your positive review on our Ruckfield site. We are delighted to learn that you found our items conforming in size and color. Please feel free to reach out to us for any other questions or needs; we will be happy to assist you.
The Ruckfield Team

Hello Johann,

Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with our timelines and the quality of our products. Your support is valuable and encourages us to continue improving our services.

See you soon at Ruckfield!

Best regards,
The Ruckfield Team

Hello Jean-Yves,

Thank you very much for your positive feedback and your rating of 4/5! We are delighted that you appreciate our Ruckfield site. Your support motivates us to continue improving our services. Please feel free to reach out to us if you have any suggestions or specific needs.

See you soon!
The Ruckfield Team

Hello Laurent,

Thank you for your feedback and for the 4-star rating. We understand your concern regarding the return fees. Please know that this decision aims to maintain the quality of our services and to offer products at competitive prices. We appreciate your feedback and will certainly take it into account for the future. Do not hesitate to contact us if you have any other suggestions or questions.

Best regards,
The Ruckfield Team

Hello Rémy,

Thank you for your positive feedback and we are delighted to learn that your order was received quickly and met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our Ruckfield site.
The Ruckfield Team

Hello David,

Thank you very much for your positive feedback! We are delighted that you found your experience with Ruckfield perfect. Please feel free to come back to see us, your feedback is valuable to us.

See you soon!
The Ruckfield Team

Hello Laure,

Thank you for taking the time to share your experience and for your loyalty.

We are delighted to read that you appreciate the style and quality of our collections. However, we are sincerely sorry for the difficulties encountered regarding the cuts and sizes of certain items.

We completely understand your frustration, especially when it leads you to make returns or to refrain from doing so. Your comment about the undersized products is very important and will be forwarded to our teams to improve the consistency of our cuts.

We invite you to consult our size guide for each item and, if necessary, to contact our customer service: Eva and Bénédicte will be happy to advise you to avoid these inconveniences with your future orders.

We sincerely hope to provide you with a fully satisfactory experience in the future.

Thank you again for your trust.

See you very soon,

The Ruckfield Team

Dear Nicole,

We sincerely thank you for your positive review and for taking the time to share your experience. We are delighted to hear that your order met your expectations. Please feel free to reach out to us if you need anything else.

Best regards,
The Ruckfield Team

Hello Mauricette,

We sincerely thank you for your positive feedback and for the rating of 4/5. We are delighted to hear that you are satisfied with your experience on our Ruckfield site. Please feel free to reach out to us if you have any questions or if you would like to share any other impressions.

Best regards,
The Ruckfield Team

Hello Philippe,

Thank you very much for your positive feedback and your rating of 4/5! We are delighted to learn that our products met your expectations and that the delivery was fast. Your satisfaction is our priority. Please feel free to reach out to us for any other requests!

Best regards,
The Ruckfield Team

Hello Pierre, we warmly thank you for your positive review and are delighted to learn that you are satisfied with your experience on our Ruckfield site. Your feedback is valuable and encourages us to continue improving our services.

The Ruckfield team

Hello Christophe,

Thank you very much for your feedback! We are delighted that the quality of our products as well as the speed of delivery have satisfied you.

Regarding your discount voucher for your birthday, we apologize for this inconvenience. A member of our customer service will contact you shortly to rectify the situation.

We remain at your disposal and thank you for your trust.

The Ruckfield team

Hello Régis,

Thank you for your feedback. Perfect, just how we like it! See you soon at Ruckfield.


The Ruckfield team.

Hello Dominique,

We sincerely thank you for your positive feedback and are delighted to learn that you find our site effective. Your satisfaction is our priority and we are committed to continuing to improve your experience. Please feel free to share your suggestions to make your visit even more enjoyable.

The Ruckfield team.

Hello Jean Michel,

Thank you for your feedback! We are delighted that you like the quality of our products. We do our best to offer the best quality/price ratio, especially through our promotional offers. See you very soon at Ruckfield!

The Ruckfield team.

Hello Maurice,

Thank you for your feedback. We are sincerely sorry for this situation and understand your disappointment regarding the return fees. Your comment is valuable and helps us improve. Our customer service is at your disposal if needed.

The Ruckfield team.

Hello Bertrand,

Thank you very much for your feedback! We are delighted to hear that you are satisfied with your experience on our Ruckfield site. Your feedback is valuable and motivates us to continue improving our services. Please feel free to reach out to us if you have any suggestions or questions.

Best regards,
The Ruckfield team

Hello Martine,

We sincerely thank you for your positive feedback on our products, and we are delighted to learn that you appreciate the quality of the fabrics. We also take note of your comments regarding the long-sleeve polos and will ensure to closely examine this situation to improve our future collections. Thank you again for your trust and encouragement. Best regards.

The Ruckfield team

Hello,

Thank you for taking the time to share your feedback and for your loyalty over the years.

We are sincerely sorry to read about your disappointment, particularly regarding your recent experience.

The commercial operation you mentioned was the start of the sales, a period regulated and common to all brands. However, we understand your feelings about the very short delay between your order and this offer.

In this type of situation, we invite you to contact our customer service: we always do our best to review each request and find an appropriate solution.

Furthermore, after verification, we unfortunately cannot find any trace of a message from you to our after-sales service. It is possible that an error occurred during the sending, which is why we invite you to contact us directly so that we can handle your request as soon as possible.

Finally, regarding prices, we want to assure you that we strive to maintain a stable and consistent pricing policy over time, in line with the quality of our products.

We remain at your disposal and hope to have the opportunity to provide you with a solution. Our customer service is available at [email protected] or by phone at 04 84 51 09 61. Eva and Bénédicte will be happy to assist you.

Best regards,
The Ruckfield team

Hello Émile,

Thank you very much for your positive feedback and your rating of 4/5! We are delighted that you appreciate the quality of our products. Your feedback is valuable to us and motivates us to continue improving our offer. Please feel free to share your suggestions or comments.

Have a nice day,
The Ruckfield team

Hello Jean-Christophe,

Thank you for taking the time to share your feedback. We are sorry to hear that you encountered sizing issues with our items. Your feedback is valuable and will help us improve our range. Your request has been sent to the quality department.

We remain at your disposal for any other suggestions or questions.

Best regards,
The Ruckfield team

Hello Michel,

We sincerely thank you for your positive feedback and for the 4/5 rating. We are delighted to learn that the cut and fit of our polo meet your expectations. Your satisfaction is our priority, and your comments motivate us to continue improving our products. Please feel free to reach out to us if you have any other suggestions or needs.

Best regards,
The Ruckfield team

Hello Gérard,

Thank you for your positive feedback and for highlighting the seriousness of our company. Your satisfaction is our priority, and we remain at your disposal for any questions or suggestions aimed at improving your experience on our Ruckfield site.

The Ruckfield team