Ruckfield consistently delivers fast and reliable shipping, with many reviews highlighting quick delivery, careful handling, and orders arriving as expected. Customers praise the quality and tailoring of the clothing, noting durable fabrics, accurate descriptions, and appealing designs across a range of products. The store also stands out for responsive and helpful customer service that resolves issues and supports repeat purchases. Overall, shoppers express satisfaction with product quality, fast delivery, and supportive service.
We sincerely thank you for your positive feedback and your appreciation of the design of our products. We are delighted that you found what you were looking for at Ruckfield. Your satisfaction is at the heart of our concerns.
The Ruckfield Team.
C
Christophe S.
Rating: 4 out of 5
following a purchase from 09/07/2026
Very good product.
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Response from Ruckfield
Hello Christophe,
We sincerely thank you for your positive feedback! We are delighted to hear that you are satisfied with your product and hope to see you again soon in our online store.
The Ruckfield Team.
A
Arnaud B.
Rating: 4 out of 5
following a purchase from 08/07/2026
Correct and quite smooth site.
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Response from Ruckfield
Hello Arnaud,
We warmly thank you for your positive feedback. We are delighted that you find our site correct and smooth, and we hope to see you again soon.
The Ruckfield Team.
L
Laure S.
Rating: 4 out of 5
following a purchase from 08/07/2026
Average
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Response from Ruckfield
Hello Laure,
We sincerely thank you for your feedback and your rating. We are delighted that you enjoyed your experience at Ruckfield and hope to see you again very soon to offer you an even better service.
The Ruckfield Team.
J
Janick T.
Rating: 3 out of 5
following a purchase from 07/01/2026
I did not receive the €10 code from newsletters Thank you
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Response from Ruckfield
Hello,
Thank you for your message and we are sorry that you did not receive your €10 discount code.
Can you confirm that you are indeed subscribed to our newsletter? If so, we invite you to check your Junk / Spam folder, as the email containing your promotional code should have been sent to you.
If, after checking, you still cannot find this email, please do not hesitate to contact us again. We will find a solution for you to benefit from your offer.
The Ruckfield Team.
N
Nadia C.
Rating: 4 out of 5
following a purchase from 07/07/2026
Fast and reliable service Quality product
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Response from Ruckfield
Hello Nadia,
Thank you very much for your positive feedback! We are delighted that you appreciated the quality of our products and our service. We look forward to seeing you soon in our online store.
The Ruckfield Team.
S
Sylvian M.
Rating: 3 out of 5
following a purchase from 07/07/2026
Size M is way too big, so like last time, I'm giving it away.
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Response from Ruckfield
Hello Sylvian,
Thank you for taking the time to share your opinion. We are glad that you found a solution by giving it as a gift, even though size M did not fit perfectly. We hope you will have an even more satisfying experience with your next order.
The Ruckfield Team.
A
Andrew H.
Rating: 4 out of 5
following a purchase from 05/07/2026
Good service, good range. Good quality but quite expensive
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Response from Ruckfield
Hello Andrew,
We sincerely thank you for your feedback and for your trust in our store. We are delighted that our service and the quality of our products have satisfied you, and we hope to see you soon among us to discover our new products.
The Ruckfield Team.
G
Gerard G.
Rating: 4 out of 5
following a purchase from 05/07/2026
Satisfied with the delay and the product
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Response from Ruckfield
Hello Gérard,
We warmly thank you for your positive review. We are delighted to hear that you are satisfied with the delivery time and your product. We hope to see you again soon in our online store.
Best regards,
The Ruckfield store team
Y
Yann D.
Rating: 4 out of 5
following a purchase from 04/07/2026
It's my partner's favorite brand and the clothes are of very good quality. The only downside is the return at our expense... Otherwise, I would have given 5 stars
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Response from Ruckfield
Hello Yann,
We sincerely thank you for your feedback and for your loyalty to our brand. We are delighted that you appreciate the quality of our clothing. We hope to see you very soon in our online store for new discoveries.
The Ruckfield Team.
E
Erik R.
Rating: 3 out of 5
following a purchase from 04/07/2026
The site is correct but I wouldn't say the same about the quality of the products
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Response from Ruckfield
Hello Erik,
Thank you for your feedback and we are glad that you found our site to your liking. We take your comments regarding the quality of our products into account and are always listening to our customers to improve. Please feel free to share more details if you wish.
The Ruckfield Team.
P
Philippe A.
Rating: 3 out of 5
following a purchase from 04/07/2026
The socks are great but the plastic mugs are so-so!
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Response from Ruckfield
Hello,
Thank you for taking the time to share your feedback.
We are delighted that the socks fully satisfy you. However, we are sorry to learn that the mugs did not meet your expectations.
Your comment is valuable and will be forwarded to our teams to help us improve our products.
We hope to have the pleasure of fully satisfying you on your next order.
The Ruckfield Team.
F
Frédéric H.
Rating: 4 out of 5
following a purchase from 28/06/2026
Quality products and always on-time delivery. Customer service is attentive and very responsive. Thank you to them. Be careful with certain product sizes that may be more or less fitted.
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Response from Ruckfield
Hello Frédéric,
Thank you very much for your warm feedback and your trust! We are delighted to hear that you appreciate the quality of our products and our service. We take note of your comment regarding the sizes and will make sure to continue improving our offerings.
The Ruckfield Team.
F
Francois P.
Rating: 4 out of 5
following a purchase from 02/07/2026
Product side all ok but delivery catastrophic. Post office pick up broken, had to go to the post office at very limited hours, refusal to recognize the digital identity of the State as validated, in short, a hassle and postal services that think they are in another world
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Response from Ruckfield
Hello François,
We sincerely thank you for your positive feedback regarding our products. We are sorry to hear about the inconveniences encountered with the delivery and hope that this will not prevent you from coming back to us in the future. Your satisfaction is important to us and we will be happy to welcome you again.
The Ruckfield Team.
V
Virginie B.
Rating: 4 out of 5
following a purchase from 03/07/2026
Perfect
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Response from Ruckfield
Hello Virginie,
A big thank you for your positive feedback! We are delighted to hear that you are satisfied with your experience at Ruckfield. Your satisfaction is our greatest reward.
The Ruckfield Team.
L
Laurent V.
Rating: 4 out of 5
following a purchase from 01/07/2026
Hello, I bought several t-shirts and the sizes vary a lot! Regards
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Response from Ruckfield
Hello Laurent,
Thank you very much for your feedback and your trust! We are delighted that you found t-shirts to your liking. We take note of your comments regarding the sizes and hope to see you again soon for new discoveries.
The Ruckfield Team.
P
Pierre N.
Rating: 4 out of 5
following a purchase from 01/07/2026
Package delivered within the specified deadlines, in accordance with the order.
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Response from Ruckfield
Hello Pierre,
We sincerely thank you for your positive feedback and are delighted to learn that your order was delivered on time and met your expectations. We hope to see you soon in our online store!
The Ruckfield Team.
D
Daniel C.
Rating: 4 out of 5
following a purchase from 28/06/2026
Hello, on the shirt "French" there are glue marks from the fabric strip glued to the collar. Smudge mark on the collar.
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Response from Ruckfield
Hello Daniel,
Thank you very much for your feedback and your rating! We are delighted that you appreciated the "French" shirt, even though we are sorry to hear that there were some imperfections. Your comment is valuable to us, and we will ensure to improve our quality controls.
The Ruckfield Team.
P
Pascal M.
Rating: 4 out of 5
following a purchase from 29/06/2026
The items ordered on the site arrived within the expected time. For one of the items, a t-shirt, what seemed to me a defect is actually intentional but the description does not specifically mention it, hence one star less.
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Response from Ruckfield
Hello Pascal,
Thank you for your positive feedback and we are delighted to hear that your items arrived on time. We take note of your comment regarding the t-shirt and will ensure to improve our descriptions for more clarity in the future.
The Ruckfield Team.
B
Bruas E.
Rating: 4 out of 5
following a purchase from 28/06/2026
Product conforms to the ordered items
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Response from Ruckfield
Hello Mr. Bruas,
We sincerely thank you for your positive feedback and are delighted to learn that our items met your expectations. Your satisfaction is our priority, and we would be happy to welcome you again to our store.
Best regards,
The Ruckfield team
V
Virginie T.
Rating: 3 out of 5
following a purchase from 26/06/2026
The items are of good quality. However, depending on the items, there is a difference in sizes. Therefore, a return each time is at our expense.
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Response from Ruckfield
Hello Virginie,
Thank you for your feedback, and we are delighted to hear that you appreciate the quality of our items. We take note of your comment regarding the sizes and will work to improve this experience for our customers.
The Ruckfield Team.
A
Alain S.
Rating: 4 out of 5
following a purchase from 26/06/2026
easy to use
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Response from Ruckfield
Hello Alain,
We sincerely thank you for your feedback. We are delighted that you found our store easy to use and hope to see you again very soon for new experiences.
The Ruckfield Team.
B
Bruno F.
Rating: 4 out of 5
following a purchase from 27/06/2026
Fast delivery and products in line with my choices
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Response from Ruckfield
Hello Bruno,
We sincerely thank you for your positive feedback. We are delighted that the delivery and the products met your expectations. We hope to see you very soon in our online store.
The Ruckfield Team.
W
William M.
Rating: 4 out of 5
following a purchase from 25/06/2026
Sizing is tough for me. Medium is too small and large seems too big.
S
Stéphanie L.
Rating: 4 out of 5
following a purchase from 26/06/2026
Easy to use
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Response from Ruckfield
Hello Stéphanie,
Thank you very much for your positive feedback! We are delighted to hear that our site is easy to use. We hope to see you again soon for more pleasant experiences.
The Ruckfield Team.
O
Olivier C.
Rating: 4 out of 5
following a purchase from 24/06/2026
very good
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Response from Ruckfield
Hello Olivier,
We sincerely thank you for your positive feedback and for taking the time to share your experience. We are delighted that you liked our products and hope to see you soon in our store.
The Ruckfield Team.
P
Pascal O.
Rating: 4 out of 5
following a purchase from 24/06/2026
The products are of good quality, the site is nice. It just lacks sizes in too many products.
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Response from Ruckfield
Hello Pascal,
We sincerely thank you for your positive feedback regarding the quality of our products and the experience on our site. We take note of your comment about the sizes and will continue to work to improve our offer.
The Ruckfield Team.
G
Gerard V.
Rating: 4 out of 5
following a purchase from 24/06/2026
Completely satisfied with the choice of products and delivery times
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Response from Ruckfield
Hello Gérard,
We warmly thank you for your positive review and are delighted that you are satisfied with our choice of products as well as our delivery times. Your satisfaction is our priority, and we would be happy to welcome you again to our online store.
The Ruckfield Team.
J
Jean-Paul T.
Rating: 4 out of 5
following a purchase from 17/06/2026
Very beautiful quality articles that are original and innovative
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Response from Ruckfield
Hello Jean-Paul,
We sincerely thank you for your warm feedback. We are delighted that our items please you and that they meet your expectations in terms of quality and originality. We hope to see you very soon in our online store.
The Ruckfield Team.
J
Jean François L.
Rating: 4 out of 5
following a purchase from 18/06/2026
nickel
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Response from Ruckfield
Hello Jean François,
We warmly thank you for your positive review! We are delighted that your experience met your expectations and we hope to see you very soon in our store.
The Ruckfield Team.
S
Sandrine H.
Rating: 3 out of 5
following a purchase from 14/06/2026
Returns are complicated, making a request by email because an item is not liked is a waste of time
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Response from Ruckfield
Hello Madam,
Thank you for taking the time to share your opinion.
We understand your comment. Please note that our customers are self-sufficient from their customer account to make a size exchange. For any other request, simply contact us by email or phone. Our customer service is at your disposal to assist you and process your request as quickly as possible.
The Ruckfield Team.
J
Jean Marc A.
Rating: 4 out of 5
following a purchase from 06/06/2026
Well appreciated order
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Response from Ruckfield
Hello Jean Marc,
We thank you for your positive feedback and are delighted to hear that you liked your order. Your satisfaction is our priority, and it encourages us to continue improving our services.
Best regards,
The Ruckfield team
C
Chrisitane C.
Rating: 4 out of 5
following a purchase from 10/06/2026
Very pleasant welcome, I communicated by phone with a lady for an exchange of items.
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Response from Ruckfield
Hello Christiane,
We warmly thank you for your positive feedback. It is a pleasure to know that our team was able to welcome and assist you in your process. We hope to see you soon on our online store!
The Ruckfield Team.
C
Catherine M.
Rating: 3 out of 5
following a purchase from 12/06/2026
Satisfied just shipping costs too high.
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Response from Ruckfield
Hello,
Thank you for your feedback and for your order. We are delighted that you are satisfied with your purchase.
Regarding shipping costs, we offer delivery via Colissimo Point Relais starting at €3.90, while trying to keep the prices as fair as possible despite the transport costs applied by the carriers.
We nevertheless take your comment into account and thank you for your opinion.
The Ruckfield Team.
J
Jean-François L.
Rating: 4 out of 5
following a purchase from 10/06/2026
Everything was fine
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Response from Ruckfield
Hello Jean-François,
We sincerely thank you for your positive feedback. We are delighted that you had a good experience with us and hope to have the pleasure of seeing you again soon in our store.
The Ruckfield Team.
P
Pascal B.
Rating: 4 out of 5
following a purchase from 05/06/2026
Well, but everything doesn't fit the same
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Response from Ruckfield
Hello Pascal,
Thank you very much for your feedback. We are delighted that you enjoyed your experience, and we take note of your comment regarding the size. Your satisfaction is precious to us and we hope to see you again soon in our online store.
The Ruckfield Team.
C
Christelle L.
Rating: 3 out of 5
following a purchase from 10/06/2026
3 bermudas ordered: 1 perfect, the second ordered in 4XL and received in 3XL, the third ordered in 4XL, received in 4XL but sized like 2XL. This is the second time this has happened to me in a few weeks with this retailer.
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Response from Ruckfield
Hello Madam,
We are sincerely sorry for this experience and fully understand your dissatisfaction.
As agreed in our exchanges, we are waiting for the photos of the concerned items in order to analyze the situation and provide you with an appropriate solution as soon as possible.
Customer satisfaction is a priority for us, and we will do everything possible to resolve this issue quickly.
Thank you for your feedback and we remain at your disposal.
The Ruckfield Team.
A
Aldo B.
Rating: 4 out of 5
following a purchase from 07/06/2026
The colors are not always the same as on the site
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Response from Ruckfield
Hello,
Thank you for your feedback and we are pleased to hear that you are very satisfied with your experience. We take your comments regarding the colors into account and will do our best to improve this presentation.
The Ruckfield Team.
J
Jérôme L.
Rating: 3 out of 5
following a purchase from 07/06/2026
Pure Ruckfield products are always of good quality, Ruckfield and association products are often of lesser quality and/or have defects... I took a beach towel, replacement quality
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Response from Ruckfield
Hello,
Thank you for your loyalty to Ruckfield and for your sincere feedback on our products.
We are delighted to read that you usually appreciate the quality of our collections. However, we are sorry to learn that your beach towel did not fully meet your satisfaction and that it did not meet your quality expectations.
We attach great importance to our customers' feedback, including on our collaborations, and your comment will be passed on to our teams so they can take it into account.
We thank you for taking the time to share your experience and hope to have the opportunity to fully convince you during your next purchase.
The Ruckfield Team.
V
Virginie F.
Rating: 3 out of 5
following a purchase from 06/06/2026
Overall satisfied with the products but surprising that at this time nothing is set up for returns like for most other major brands. A participation yes but with a negotiated price could be implemented.
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Response from Ruckfield
Hello,
Thank you for taking the time to share your opinion and satisfaction regarding our products.
We also take note of your comment regarding return fees. We fully understand your point of view and know that this solution is currently offered by many brands. Your feedback is valuable and will be passed on to our teams to inform our reflections on the continuous improvement of our services.
We thank you for your trust and hope to continue to satisfy you with your future orders.
The Ruckfield Team.
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