Customer reviews of Ruckfield

Hello Laurence,

Thank you very much for your warm feedback! We are delighted that you appreciate the balloon and the tee. Your suggestion regarding the gift box is very relevant and we will note it for the future.

The Ruckfield Team.

Hello,

We sincerely thank you for your positive feedback. We are delighted that you enjoyed your experience and hope to see you again very soon in our online store.

The Ruckfield Team.

Hello Jean-Christophe,

We sincerely thank you for your feedback and are delighted to learn that you are satisfied with the quality of our clothing. Your feedback is valuable and encourages us to continue offering the best.

The Ruckfield Team.

Hello Ludovic,

Thank you for your feedback and for your trust in our products.

We are delighted to hear that you are satisfied with your items. However, we fully understand your disappointment regarding the return fees related to the size issue.

According to our sales conditions, return fees are the responsibility of the customer when it comes to an exchange or a return for personal convenience. We understand that this practice may differ from that of other brands.

We remain at your disposal to assist you as best as we can in your procedures and to answer all your questions.

The Ruckfield Team.

Hello Stephan,

We sincerely thank you for your positive feedback. We are delighted to learn that your experience with Ruckfield met your expectations.

The Ruckfield Team.

Hello Olivier,

Thank you for your positive feedback on Ruckfield! We are delighted to hear that you are satisfied with your overall experience. If you have any suggestions to improve our services, please feel free to share them with us. Your feedback is valuable to us.

Best regards,
The Ruckfield team

Hello Jean Michel,

Thank you for taking the time to share your opinion.

We want to reassure you: refunds are completely possible. To do this, simply contact our customer service by email or phone to let us know about your return request. We will then be able to assist you in the process and find the solution that best suits your situation.

Do not hesitate to get back to us, we remain at your disposal.

The Ruckfield team.

We sincerely thank you for your positive feedback regarding the quality of our clothing and the speed of our shipments. We take your comment about the availability of sizes, especially the 6XL, into account, and we will consider your suggestions to improve our offer. Your satisfaction is our priority, and we hope to see you again soon on our site.

Hello Mathieu,

Thank you for your feedback. We are delighted to hear that you were pleased with the products you ordered. We also appreciate your comments regarding our return policy. We understand that the process was not as clear as it should have been, and we are glad that our customer service team was able to assist you and provide a satisfactory solution. Your feedback helps us improve our communication and customer experience.

The Ruckfield Team.

Hello Jérôme,

Thank you very much for your feedback!

We are delighted that the appearance and quality of your item have pleased you. We pay particular attention to the selection of our materials and the making of our products so that they retain their qualities over time.

We hope it will bring you complete satisfaction for many years to come. We look forward to seeing you again soon at Ruckfield!

The Ruckfield Team.

Hello Daniel,

You can reply:

Thank you very much for your feedback!

We are delighted to hear that you appreciate the fit of your polo as well as its colors.

Thank you also for taking the time to share your comment regarding the label. Your feedback is valuable and we pass it on to our teams to continuously improve the comfort of our products.

Looking forward to seeing you again soon at Ruckfield!

The Ruckfield Team.

Hello Mathieu,

Thank you very much for your positive feedback! We are delighted that you appreciate our selection. Don't hesitate to come back and see us, we always have new items to discover.

The Ruckfield Team.

Hello Jim,

We are delighted that the quality of our products pleases you and that the sizes meet your expectations. At Ruckfield, we place great importance on offering comfortable and suitable cuts.

Looking forward to seeing you again soon.

The Ruckfield Team.

Hello,

Thank you for your feedback. Our products sometimes experience high demand and certain sizes or references may quickly be out of stock.

We do our best to restock our collections as quickly as possible and hope to satisfy you on your next order.

The Ruckfield Team.

Hello,

Following your email, I contacted you but unfortunately never received a response from you.

We are sincerely sorry for this inconvenience regarding the seams of your items. Don’t hesitate to get back to us if needed, we remain at your disposal to find a solution.

The Ruckfield Team.

Hello, we thank you for your feedback and are sincerely sorry for your disappointment regarding the t-shirts received. Our teams work daily to offer products at the best quality level, and we take your feedback very seriously. We invite you to contact us privately to discuss your experience and provide you with an appropriate response.

The Ruckfield Team.

Hello Jean-Louis,

Thank you for taking the time to leave a review on our Ruckfield site. We are delighted to hear that you are satisfied with your experience. If you have any suggestions or comments to further improve our services, please feel free to let us know. See you very soon!

The Ruckfield Team.

Hello, we thank you for your trust over your orders. We regret that the polos received this time do not match the usual fit of our products in 3XL. Your feedback is important to us, and we invite you to contact our customer service so that we can assist you.

The Ruckfield Team.

Hello Franck,

We warmly thank you for your review and your rating of 4 out of 5. We are delighted to learn that you appreciate the jacket. Your satisfaction is our priority, and we hope to see you again soon on our site. Please do not hesitate to share your suggestions to further improve your experience!

Best regards,
The Ruckfield team

Hello Mr. MARRO,

Thank you very much for your feedback, we are delighted that the delivery and packaging met your satisfaction.

However, we are sorry to hear that the item is too small. Please do not hesitate to contact our after-sales service: Bénédicte and Eva will be happy to assist you in finding a solution.

The Ruckfield Team.

Dear Olivia,

Thank you very much for your feedback. We are delighted that the quality and size suit you! We take your comment regarding the price into account, your opinion is valuable to us. Happy that you like your purchase!

The Ruckfield Team

Hello,

Thank you very much for your feedback! We are delighted that you like the colors.

See you very soon,
The Ruckfield Team.

Hello Roland,

We sincerely thank you for your positive feedback on our Ruckfield site. Your satisfaction is our priority, and we are glad to know that you had a good experience. Please feel free to share your suggestions for further improvement.

The Ruckfield Team

Hello Olivier and Murielle,

Thank you for your feedback. We are sincerely sorry that the received item did not meet your expectations.

However, we are pleased to have been able to provide you with a solution quickly and that our customer service was able to meet your needs.

Your satisfaction remains our priority, and we hope to have the pleasure of fully satisfying you on your next order.

The Ruckfield Team.

Hello,


Thank you for your message! We are very pleased to know that you appreciate the quality and originality of our pieces. See you soon!

The Ruckfield Team

Hello Jean Christophe,

Thank you very much for your message! Meeting our deadlines is a priority for us, so your feedback is particularly pleasing.

The Ruckfield Team

Hello Mr. BIBAUD,

Thank you very much for your valuable feedback, it is very important to us.

We are sorry to learn that the items do not fully meet your expectations.

If you wish, please do not hesitate to contact our customer service who can assist you with your return process.

We remain at your disposal and hope to satisfy you with your next order.

The Ruckfield Team

Dear Jean Luc,

Thank you for your feedback and for your comment. We are delighted that you like the promotions. We are taking your feedback regarding the sizes into account and are doing our best to expand the availability. See you very soon!

The Ruckfield Team

Hello Anne Sophie,

Thank you for your feedback and for taking the time to share your opinion. We are sorry to learn that you have noticed a decrease in quality. Your feedback is valuable and will help us improve our products. Please feel free to share any specific suggestions or comments.

We hope to satisfy you during your next visits.

Best regards,
The Ruckfield Team

Hello Frederick,

We thank you for your review and are delighted that you appreciated our Ruckfield site. We take your comment regarding return fees into account, and we will not fail to examine it in order to improve our customers' experience. Please feel free to reach out to us if you have any other suggestions.

The Ruckfield Team

Hello Liliane,

Thank you for your review and your 4/5 rating! We are glad that the item suits you. We take your comment regarding the thickness of the material into account and will consider it for our future collections. Your satisfaction is important to us.

Best regards,
The Ruckfield Team

Hello Edouard,

We sincerely thank you for your feedback and for the rating of 4/5. We are delighted to hear that you appreciated your interaction with our customer service as well as the tracking of your package. Your satisfaction is our priority, and we will continue to do our best to provide you with quality service.

See you soon at Ruckfield!

Hello Géraldine,

We sincerely thank you for your feedback and are delighted to hear that you are satisfied with the quality of our products. Your input is very valuable and motivates us to continue improving our range. Please feel free to reach out to us for any other questions or needs.

Best regards,
The Ruckfield team

Hello Alain,

Thank you very much for your feedback and your rating of 4/5! We are delighted that you appreciate the quality of our products. We understand that our prices may seem high, but we strive to offer good value for money throughout the year thanks to our various offers ... Black Friday, Christmas, winter and summer sales, Valentine's Day, French Days, clearance offers, Father's Day, as well as the loyalty program ...
We are constantly working to improve our offer to best meet the expectations of all our customers. Your feedback is valuable to us and motivates us to continue improving our offer.

See you soon at Ruckfield!

Best regards,
The Ruckfield team

Hello Alison,

We sincerely thank you for your message and for taking the time to share your experience. We are pleased to read that the navigation on our site, the quality of our products, and the speed of shipping have satisfied you.

We also thank you for your feedback regarding our return procedure. This is valuable and allows us to continuously improve our services. Currently, our customers are only autonomous for size exchanges directly via their account. For any other request, including refunds, it is necessary to go through our After-Sales Service, which handles the return request.

Our team remains at your disposal, whether by phone or email, to assist you in your procedures.

Thank you again for your trust,
The Ruckfield team.

Dear Amélie,

Thank you for your positive feedback on the quality of our clothing. We are sincerely sorry to hear that one of your items was defective. Please do not hesitate to contact our customer service so that we can resolve this issue as quickly as possible.

The Ruckfield team.

Hello Elie,

Thank you for taking the time to share your feedback. We are sorry to hear that the quality of one of our polos did not meet your expectations. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly to discuss your experience in more detail. We hope to fully satisfy you during your next visits.

Best regards,
The Ruckfield team.

Hello Corine, we thank you for your feedback and are delighted to hear that you are satisfied with your experience on our Ruckfield site. We apologize if the sweater received did not meet your expectations. Please feel free to contact us with any questions or to explore other options!

The Ruckfield team.