Ruckfield consistently delivers fast and reliable shipping, with many reviews highlighting quick delivery, careful handling, and orders arriving as expected. Customers praise the quality and tailoring of the clothing, noting durable fabrics, accurate descriptions, and appealing designs across a range of products. The store also stands out for responsive and helpful customer service that resolves issues and supports repeat purchases. Overall, shoppers express satisfaction with product quality, fast delivery, and supportive service.
Thank you for your feedback. Colors can sometimes slightly vary depending on the lighting during the shot as well as the screen settings. However, we do our best to be as faithful to reality as possible.
If needed, do not hesitate to contact our after-sales service: Eva and Bénédicte will be happy to assist you, especially if you wish to proceed with an exchange.
See you soon on our site!
The Ruckfield Team
O
Olivier T.
Rating: 4 out of 5
following a purchase from 04/04/2026
Very good, good quality, discreet elegance as I like.
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Response from Ruckfield
Hello Olivier,
Thank you very much for your positive feedback on our Ruckfield site! We are delighted to hear that you appreciate the quality and elegance of our products. See you soon!
The Ruckfield Team
A
Arnaud C.
Rating: 4 out of 5
following a purchase from 02/04/2026
Nothing to report except a defect on the polo that I had to exchange
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Response from Ruckfield
Hello Arnaud,
Thank you very much for your feedback and your trust in Ruckfield. We are delighted that you are generally satisfied with your experience. We apologize for the inconvenience encountered with the polo and we are happy that the exchange could be made. Please do not hesitate to contact us if you need anything else.
The Ruckfield team.
A
Alexandra O.
Rating: 3 out of 5
following a purchase from 18/02/2026
Contacted for a return, I never heard back....
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Response from Ruckfield
Hello Madam, following our phone conversation, I am able to tell you that we have never received your request, which is why we have not responded to you. We remain at your disposal for any other requests. Best regards, the Ruckfield Team.
O
Olivier M.
Rating: 4 out of 5
following a purchase from 17/02/2026
Nothing to report; everything was as expected
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Response from Ruckfield
Hello Olivier,
Thank you for your positive feedback and we are delighted to hear that your experience with Ruckfield met your expectations. Please feel free to reach out to us if you need anything. See you very soon!
Best regards,
The Ruckfield Team
C
Claude D.
Rating: 4 out of 5
following a purchase from 14/12/2025
Good
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Response from Ruckfield
Dear Cyril,
We sincerely thank you for your positive review of our Ruckfield site. Your satisfaction is our priority, and we are delighted to know that you found your experience pleasant. Please feel free to reach out to us with any questions or suggestions.
The Ruckfield Team
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Philippe M.
Rating: 3 out of 5
following a purchase from 25/02/2026
Very good quality, too bad the sizes do not match, it's really a shame. I really like blue and pink...
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Response from Ruckfield
Hello Philippe,
Thank you very much for your feedback.
We are delighted that you like the quality of our products. However, we are sorry that the sizes do not meet your expectations, and we understand that this can be disappointing.
We advise you to consult our size guide for each item. And if needed, our customer service is at your disposal: Eva and Bénédicte will be happy to assist you in finding the most suitable size.
Thank you for your trust and your loyalty to our brand.
See you very soon!
The Ruckfield Team
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Nell F.
Rating: 4 out of 5
following a purchase from 12/12/2025
!
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Response from Ruckfield
Hello Nell,
Thank you for your positive feedback on Ruckfield! We are delighted that you like our site. If you have any additional suggestions or comments, please feel free to share them. Your feedback is valuable to us!
Best regards,
The Ruckfield team
D
Didier M.
Rating: 4 out of 5
following a purchase from 29/11/2025
Always a lot of choices. Quality items. Regular promotions. Just a communication policy a bit too present. Maybe slightly reduce the number of emails sent.... Otherwise very good!
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Response from Ruckfield
We sincerely thank you for your positive feedback and constructive remarks regarding our Ruckfield site. We are delighted to learn that you appreciate the variety and quality of our items, as well as our promotions. We take note of your suggestion regarding the frequency of emails and we will ensure to adjust our communication to better meet your expectations.
The Ruckfield Team
P
Philippe R.
Rating: 3 out of 5
following a purchase from 29/12/2025
Very disappointed with the chinos sold on the site, the sizes do not correspond at all according to the models (number 577, 877, ... ...) not specified on the site!!!
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Response from Ruckfield
Hello Philippe,
Thank you for taking the time to share your feedback.
We are sorry to hear that the sizes of our chinos did not meet your expectations. Indeed, the cuts can vary depending on the models, but we understand that this can be a source of confusion.
Your comment regarding the lack of precision on these differences is very relevant and will be forwarded to our teams to improve the clarity of the information on our site.
See you very soon,
The Ruckfield Team
A
Annick B.
Rating: 3 out of 5
following a purchase from 19/02/2026
The customer service is attentive to us!
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Response from Ruckfield
Hello Annick,
Thank you for taking the time to share your feedback. We are delighted to learn that our after-sales service has met your expectations. Your satisfaction is our priority, and we hope to improve your experience in the future. Please feel free to contact us with any suggestions.
Best regards,
The Ruckfield team
J
Jean Bernard B.
Rating: 4 out of 5
following a purchase from 19/03/2026
beautiful sweatshirt, good quality, happy with my purchase.
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Response from Ruckfield
Hello Jean Bernard,
Thank you very much for your review and positive comments! We are delighted that you are happy with your purchase and that you like the quality of the sweatshirt. Feel free to come back and visit our site to discover our new collections.
Best regards,
The Ruckfield Team
F
Francis D.
Rating: 4 out of 5
following a purchase from 23/11/2025
Good site
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Response from Ruckfield
Hello Francis,
Thank you very much for your review and your rating of 4/5! We are delighted that you found our site good. Please feel free to share your suggestions to further improve your experience.
Best regards,
The Ruckfield Team
E
Emmanuel P.
Rating: 4 out of 5
following a purchase from 16/03/2026
4/5 Beautiful products, good quality.
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Response from Ruckfield
Dear Emmanuel, we warmly thank you for your positive review on our Ruckfield site. We are delighted that you appreciate the quality of our products. Please feel free to reach out to us if you have any other comments or suggestions!
The Ruckfield Team
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Pierre P.
Rating: 3 out of 5
following a purchase from 28/02/2026
After just one wash, the new pants lost their elasticity,
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Response from Ruckfield
Hello Pierre
Thank you for your feedback.
We are sorry to hear that your pants lost their elasticity after just one wash. This does not meet the quality level we wish to offer.
We invite you to contact our customer service so that we can analyze the situation and offer you an appropriate solution. Eva and Bénédicte will be happy to assist you.
We also recommend that you carefully follow the care instructions indicated on the label, in order to best preserve the qualities of the product.
Thank you for bringing this point to our attention and for your trust.
See you very soon,
The Ruckfield Team
P
Patrick B.
Rating: 4 out of 5
following a purchase from 09/11/2025
Fast and efficient
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Response from Ruckfield
Hello Patrick, we thank you for your feedback and are delighted to see that our site mostly satisfies you. Please feel free to share your suggestions to further improve your experience. Your feedback is valuable to us!
The Ruckfield Team
S
Sylvie F.
Rating: 3 out of 5
following a purchase from 03/02/2026
Delivery always fast and items of very good quality.
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Response from Ruckfield
Hello Sylvie,
Thank you for taking the time to share your feedback! We are delighted to hear that you appreciate the speed of our delivery and the quality of our items. Your satisfaction is important to us and we hope to provide you with an even better experience on your next order. Please feel free to share your suggestions with us!
Best regards,
The Ruckfield Team
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Anne-Sophie M.
Rating: 4 out of 5
following a purchase from 16/02/2026
The vest I bought for my husband is of beautiful quality.
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Response from Ruckfield
Hello Anne-Sophie,
Thank you very much for your positive feedback! We are delighted to hear that you appreciate the quality of the vest you chose for your husband. We hope he will like it and that you will continue to find happiness at Ruckfield.
See you soon,
The Ruckfield Team
M
Michel M.
Rating: 3 out of 5
following a purchase from 28/03/2026
The quality of the products is declining
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Response from Ruckfield
Hello Michel, thank you for taking the time to share your feelings.
We are sincerely sorry to learn that the quality of our products does not seem to meet your expectations. At Ruckfield, we pay particular attention to the choice of materials and finishes, and your feedback is therefore taken very seriously.
If a particular item did not meet your expectations, our customer service is at your disposal: Eva and Bénédicte will be happy to assist you and offer you a suitable solution.
Thank you for your trust.
See you very soon,
The Ruckfield Team
J
Jeremy M.
Rating: 4 out of 5
following a purchase from 13/03/2026
Received cap with a moisture stain certainly during transport but customer service was very responsive and refunded my cap with a voucher thank you
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Response from Ruckfield
Hello Jeremy, we sincerely thank you for your positive feedback and your understanding. We are delighted to learn that our customer service was able to respond quickly to your issue. Please do not hesitate to reach out to us if you have any other questions or if you need assistance.
The Ruckfield Team
T
Thierry C.
Rating: 4 out of 5
following a purchase from 12/11/2025
Good product, fits well, I recommend
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Response from Ruckfield
Dear Thierry, we sincerely thank you for your positive feedback and your recommendation. We are delighted to learn that our products suit you and that the size is to your liking. Please do not hesitate to reach out to us for any questions or future needs.
The Ruckfield Team
D
Dominique D.
Rating: 4 out of 5
following a purchase from 07/12/2025
SUPER GOOD
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Response from Ruckfield
Hello Dominique,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted to learn that you are satisfied with your experience on our Ruckfield site. Your feedback is valuable and encourages us to continue improving our services.
See you soon,
The Ruckfield Team
M
Monika C.
Rating: 4 out of 5
following a purchase from 24/03/2026
The quality is still there after many washes.
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Response from Ruckfield
We sincerely thank you for your positive feedback, Monika. We are delighted to learn that the quality of our products remains intact even after numerous washes. Your satisfaction is our priority, and your comments encourage us to continue offering the best to our customers.
The Ruckfield Team
S
Serge C.
Rating: 4 out of 5
following a purchase from 17/03/2026
Finally some nice plus-size clothing, thank you for thinking of us.
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Response from Ruckfield
Hello Serge,
We sincerely thank you for your message. We are happy that our plus size offer meets your expectations. We will continue to develop collections suitable for everyone.
The Ruckfield team.
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Anne-Claire G.
Rating: 4 out of 5
following a purchase from 30/11/2025
Item conforms to the description.
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Response from Ruckfield
Dear Anne-Claire,
We sincerely thank you for your positive feedback and for taking the time to share your experience. We are delighted to hear that the item was as described. Your satisfaction is our priority, and we hope to see you again soon on our site.
The Ruckfield team.
V
Vincent B.
Rating: 4 out of 5
following a purchase from 07/11/2025
Quality varies depending on the products
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Response from Ruckfield
Hello Vincent,
Thank you for your feedback! We pay great attention to the quality of all our products, even if some materials or models may indeed offer different sensations. Your comments are valuable for us to improve.
The Ruckfield team
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Eric F.
Rating: 4 out of 5
following a purchase from 12/11/2025
I have made several purchases on the Ruckfield site and have never been disappointed by the quality of the products I received. Quality cotton, careful embroidery, impeccable finish, nothing to complain about. I recommend.
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Response from Ruckfield
Hello Eric,
We sincerely thank you for your review and your trust in Ruckfield. We are delighted to learn that you are satisfied with the quality of our products and their finishes. Your recommendation is greatly appreciated and motivates us to continue offering the best to our customers. Please feel free to reach out to us for your future purchases!
The Ruckfield team
P
Philippe Marie P.
Rating: 4 out of 5
following a purchase from 24/11/2025
Easy to access, clear, practical
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Response from Ruckfield
We sincerely thank you for your positive feedback on our Ruckfield site, Mr. Philippe Marie. We are delighted to hear that you find it easy to access, clear, and practical. Your satisfaction is our priority, and we will continue to work to further improve your experience.
The Ruckfield team
B
Bernard R.
Rating: 3 out of 5
following a purchase from 24/11/2025
2 items in XL. The sweater is perfect, the vest is too big!
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Response from Ruckfield
Hello Bernard, we thank you for taking the time to share your opinion on our Ruckfield site. We are delighted that the sweater suits you perfectly, but sorry to hear that the vest did not meet your expectations. Please feel free to contact our customer service for any questions or for a possible exchange.
The Ruckfield team
C
Chantal J.
Rating: 4 out of 5
following a purchase from 27/11/2025
Good value for money
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Response from Ruckfield
Dear Chantal,
We sincerely thank you for your review. We are delighted to learn that you appreciate the value for money of our products. Your satisfaction is our priority, and we hope to see you soon on our site for new discoveries.
The Ruckfield team.
M
Mancilla A.
Rating: 4 out of 5
following a purchase from 30/11/2025
Good
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Response from Ruckfield
Hello,
We are delighted that you are satisfied with your experience on our Ruckfield site. Do not hesitate to share your suggestions to help us improve even further. Looking forward to seeing you again soon!
The Ruckfield team.
F
Francine G.
Rating: 4 out of 5
following a purchase from 18/02/2026
Quality of products online or in the Hagondange store, kindness and professionalism, always satisfied with the items
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Response from Ruckfield
Dear Francine,
We warmly thank you for your positive review and your rating of 4/5. We are delighted to learn that you are satisfied with the quality of our products as well as the welcome and professionalism of our team in Hagondange. Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Ruckfield Team
C
Chantal C.
Rating: 4 out of 5
following a purchase from 23/11/2025
Very good
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Response from Ruckfield
Dear Chantal,
We sincerely thank you for your positive review and for your score of 4/5. We are delighted to learn that you are satisfied with your experience on our Ruckfield site. Please do not hesitate to reach out to us if you have any questions or suggestions.
Best regards,
The Ruckfield Team
D
Dominique P.
Rating: 3 out of 5
following a purchase from 09/03/2026
It's not easy on the internet to see the true composition of the items! During my last order, I thought the sweatshirt would be thicker and the color didn't match either, but you have to deal with it! Too bad.
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Response from Ruckfield
Hello Dominique,
Thank you for taking the time to share your feedback.
We understand that online shopping can sometimes be confusing, especially regarding the thickness of materials or the rendering of colors. We strive to provide the most accurate information possible, but your remark is valuable for us to continue improving.
Please feel free to consult the detailed descriptions as well as our customer service for any questions before ordering: Eva and Bénédicte will be happy to advise you.
If the item does not suit you, our customer service is also at your disposal to assist you.
Thank you for your trust and understanding.
See you very soon,
The Ruckfield Team
C
Christian G.
Rating: 4 out of 5
following a purchase from 20/12/2025
The promotions are not very visible
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Response from Ruckfield
Hello Christian,
We thank you for your review and your rating of 4/5. We take your comment regarding the visibility of our promotions into account and we will work on improving this aspect on our site. Your satisfaction is our priority, and your feedback is valuable to us. Please do not hesitate to share any other suggestions.
Best regards,
The Ruckfield Team
G
Genevieve M.
Rating: 4 out of 5
following a purchase from 22/03/2026
Always a very good quality-price ratio
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Response from Ruckfield
We sincerely thank you for your positive feedback, Geneviève. We are delighted to see that you appreciate the value for money of our products. Your satisfaction is our priority, and we hope to see you again soon on our Ruckfield site.
The Ruckfield Team
M
Maryline C.
Rating: 4 out of 5
following a purchase from 29/11/2025
Good
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Response from Ruckfield
Hello Maryline, we sincerely thank you for your positive feedback on our Ruckfield site. We are delighted that you enjoyed your experience and we hope to see you again soon to continue satisfying you. Do not hesitate to share your suggestions to further improve our services.
The Ruckfield Team
B
Bernard C.
Rating: 4 out of 5
following a purchase from 09/12/2025
Nothing to report
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Response from Ruckfield
Hello Bernard,
Thank you for your feedback and your rating of 4/5. We are delighted that you had a positive experience with Ruckfield. If you have any suggestions or improvements to propose, please do not hesitate to let us know. Your satisfaction is our priority.
Best regards,
The Ruckfield Team
J
Jean R.
Rating: 4 out of 5
following a purchase from 01/12/2025
Size and color conforming.
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Response from Ruckfield
Hello Jean, we thank you for your positive review on our Ruckfield site. We are delighted to learn that you found our items conforming in size and color. Please feel free to reach out to us for any other questions or needs; we will be happy to assist you.
The Ruckfield Team
J
Johann D.
Rating: 4 out of 5
following a purchase from 21/03/2026
Top-notch for delivery times and quality
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Response from Ruckfield
Hello Johann,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with our timelines and the quality of our products. Your support is valuable and encourages us to continue improving our services.
See you soon at Ruckfield!
Best regards,
The Ruckfield Team
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