Ruckfield consistently delivers fast and reliable shipping, with many reviews highlighting quick delivery, careful handling, and orders arriving as expected. Customers praise the quality and tailoring of the clothing, noting durable fabrics, accurate descriptions, and appealing designs across a range of products. The store also stands out for responsive and helpful customer service that resolves issues and supports repeat purchases. Overall, shoppers express satisfaction with product quality, fast delivery, and supportive service.
Hello, during my last purchase, I reported that the information labels (material in %; washing temperature... etc) were missing. I thought I would be offered an exchange or some kind of compensation... an explanation.. Best regards, Mr. Le Marc.
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Response from Ruckfield
Hello Mr. Le Marc,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations regarding the information labels. We invite you to contact us directly so that we can provide you with an appropriate solution and explain the situation.
Best regards,
The Ruckfield team.
J
Jean Yves R.
Rating: 4 out of 5
following a purchase from 10/12/2025
Great: keep it up!
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Response from Ruckfield
Hello Jean-Yves,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted that you appreciate our Ruckfield site. Your support motivates us to continue improving our services. Please feel free to reach out to us if you have any suggestions or specific needs.
See you soon!
The Ruckfield Team
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Laurent C.
Rating: 4 out of 5
following a purchase from 12/12/2025
It is a pity that returns are at your expense
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Response from Ruckfield
Hello Laurent,
Thank you for your feedback and for the 4-star rating. We understand your concern regarding the return fees. Please know that this decision aims to maintain the quality of our services and to offer products at competitive prices. We appreciate your feedback and will certainly take it into account for the future. Do not hesitate to contact us if you have any other suggestions or questions.
Best regards,
The Ruckfield Team
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Remy B.
Rating: 4 out of 5
following a purchase from 19/02/2026
Received quickly corresponds to the description
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Response from Ruckfield
Hello Rémy,
Thank you for your positive feedback and we are delighted to learn that your order was received quickly and met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our Ruckfield site.
The Ruckfield Team
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David F.
Rating: 4 out of 5
following a purchase from 28/02/2026
Perfect
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Response from Ruckfield
Hello David,
Thank you very much for your positive feedback! We are delighted that you found your experience with Ruckfield perfect. Please feel free to come back to see us, your feedback is valuable to us.
See you soon!
The Ruckfield Team
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Laure D.
Rating: 4 out of 5
following a purchase from 20/03/2026
I have ordered clothes several times and I love the proposed style, the collections, etc... But several times also that the cuts of some products do not fit and I have to return them because of the sizes. While it is the right size and the other products fit well. This is also the case with my last order, but I got fed up and did not take the time to return it, too bad for me. I don't want to pay for the return for 1 t-shirt. Key point: Very annoying to always have under-sized pieces. But the quality and design are very nice.
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Response from Ruckfield
Hello Laure,
Thank you for taking the time to share your experience and for your loyalty.
We are delighted to read that you appreciate the style and quality of our collections. However, we are sincerely sorry for the difficulties encountered regarding the cuts and sizes of certain items.
We completely understand your frustration, especially when it leads you to make returns or to refrain from doing so. Your comment about the undersized products is very important and will be forwarded to our teams to improve the consistency of our cuts.
We invite you to consult our size guide for each item and, if necessary, to contact our customer service: Eva and Bénédicte will be happy to advise you to avoid these inconveniences with your future orders.
We sincerely hope to provide you with a fully satisfactory experience in the future.
Thank you again for your trust.
See you very soon,
The Ruckfield Team
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Nicole B.
Rating: 4 out of 5
following a purchase from 23/03/2026
COMPLIANT WITH THE ORDER
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Response from Ruckfield
Dear Nicole,
We sincerely thank you for your positive review and for taking the time to share your experience. We are delighted to hear that your order met your expectations. Please feel free to reach out to us if you need anything else.
Best regards,
The Ruckfield Team
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Mauricette R.
Rating: 4 out of 5
following a purchase from 27/03/2026
Very good
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Response from Ruckfield
Hello Mauricette,
We sincerely thank you for your positive feedback and for the rating of 4/5. We are delighted to hear that you are satisfied with your experience on our Ruckfield site. Please feel free to reach out to us if you have any questions or if you would like to share any other impressions.
Best regards,
The Ruckfield Team
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Philippe L.
Rating: 4 out of 5
following a purchase from 19/03/2026
products matching my request. Fast delivery.
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Response from Ruckfield
Hello Philippe,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted to learn that our products met your expectations and that the delivery was fast. Your satisfaction is our priority. Please feel free to reach out to us for any other requests!
Best regards,
The Ruckfield Team
P
Pierre D.
Rating: 4 out of 5
following a purchase from 25/02/2026
Satisfied
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Response from Ruckfield
Hello Pierre, we warmly thank you for your positive review and are delighted to learn that you are satisfied with your experience on our Ruckfield site. Your feedback is valuable and encourages us to continue improving our services.
The Ruckfield team
C
Christophe S.
Rating: 4 out of 5
following a purchase from 20/02/2026
Good quality products, fast delivery, however a discount voucher for my birthday in March
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Response from Ruckfield
Hello Christophe,
Thank you very much for your feedback! We are delighted that the quality of our products as well as the speed of delivery have satisfied you.
Regarding your discount voucher for your birthday, we apologize for this inconvenience. A member of our customer service will contact you shortly to rectify the situation.
We remain at your disposal and thank you for your trust.
The Ruckfield team
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Régis C.
Rating: 4 out of 5
following a purchase from 07/01/2026
Great!
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Response from Ruckfield
Hello Régis,
Thank you for your feedback. Perfect, just how we like it! See you soon at Ruckfield.
The Ruckfield team.
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Dominique C.
Rating: 4 out of 5
following a purchase from 18/01/2026
The site is efficient.
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Response from Ruckfield
Hello Dominique,
We sincerely thank you for your positive feedback and are delighted to learn that you find our site effective. Your satisfaction is our priority and we are committed to continuing to improve your experience. Please feel free to share your suggestions to make your visit even more enjoyable.
The Ruckfield team.
J
Jean Mihel L.
Rating: 4 out of 5
following a purchase from 11/02/2026
Good quality and acceptable price during promotions
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Response from Ruckfield
Hello Jean Michel,
Thank you for your feedback! We are delighted that you like the quality of our products. We do our best to offer the best quality/price ratio, especially through our promotional offers. See you very soon at Ruckfield!
The Ruckfield team.
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Maurice S.
Rating: 4 out of 5
following a purchase from 23/01/2026
Too bad that the return of the order for the reason too big remains at my expense and costs me more for a return
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Response from Ruckfield
Hello Maurice,
Thank you for your feedback. We are sincerely sorry for this situation and understand your disappointment regarding the return fees. Your comment is valuable and helps us improve. Our customer service is at your disposal if needed.
The Ruckfield team.
B
Bertrand R.
Rating: 4 out of 5
following a purchase from 07/02/2026
Satisfied
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Response from Ruckfield
Hello Bertrand,
Thank you very much for your feedback! We are delighted to hear that you are satisfied with your experience on our Ruckfield site. Your feedback is valuable and motivates us to continue improving our services. Please feel free to reach out to us if you have any suggestions or questions.
Best regards,
The Ruckfield team
M
Martine D.
Rating: 4 out of 5
following a purchase from 09/02/2026
Hello, everything I have bought so far is very good, the fabric does not twist, does not fade, holds well. However, during my last order, the long-sleeve polos were thinner and slightly tighter. Otherwise, you have very good products, well done. Best regards
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Response from Ruckfield
Hello Martine,
We sincerely thank you for your positive feedback on our products, and we are delighted to learn that you appreciate the quality of the fabrics. We also take note of your comments regarding the long-sleeve polos and will ensure to closely examine this situation to improve our future collections. Thank you again for your trust and encouragement. Best regards.
The Ruckfield team
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Emile S.
Rating: 4 out of 5
following a purchase from 03/02/2026
Quality of products
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Response from Ruckfield
Hello Émile,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted that you appreciate the quality of our products. Your feedback is valuable to us and motivates us to continue improving our offer. Please feel free to share your suggestions or comments.
Have a nice day,
The Ruckfield team
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Michel F.
Rating: 4 out of 5
following a purchase from 04/01/2026
Impeccable cut Good fit of the polo
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Response from Ruckfield
Hello Michel,
We sincerely thank you for your positive feedback and for the 4/5 rating. We are delighted to learn that the cut and fit of our polo meet your expectations. Your satisfaction is our priority, and your comments motivate us to continue improving our products. Please feel free to reach out to us if you have any other suggestions or needs.
Best regards,
The Ruckfield team
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Gerard F.
Rating: 4 out of 5
following a purchase from 02/02/2026
serious company
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Response from Ruckfield
Hello Gérard,
Thank you for your positive feedback and for highlighting the seriousness of our company. Your satisfaction is our priority, and we remain at your disposal for any questions or suggestions aimed at improving your experience on our Ruckfield site.
The Ruckfield team
M
Martine G.
Rating: 3 out of 5
following a purchase from 14/01/2026
size?
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Response from Ruckfield
Dear Martine,
Thank you for your feedback and your question regarding the size. We invite you to consult our size guide available on our website, which could help you make the right choice. Please feel free to contact us if you need additional information.
Best regards,
The Ruckfield team
J
Jérôme V.
Rating: 4 out of 5
following a purchase from 14/02/2026
Sometimes 1 item added to the cart is no longer available while choosing a second item...
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Response from Ruckfield
Hello Jérôme,
Thank you very much for your feedback and your rating of 4/5! We are delighted to learn that you appreciate our Ruckfield site. We understand that the availability of items can sometimes be an issue during your selection. Unfortunately, items placed in the cart are not reserved.
Your feedback is valuable and we are constantly working to improve our service. Please feel free to reach out to us if you have any other suggestions!
Best regards,
The Ruckfield team
S
Sylvain J.
Rating: 4 out of 5
following a purchase from 28/01/2026
Reactive and attentive
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Response from Ruckfield
Dear Sylvain,
We sincerely thank you for your positive review and your rating of 4/5. We are delighted to learn that you found our team responsive and attentive to your needs. Please do not hesitate to reach out to us for any questions or suggestions, we are always here to help you.
Best regards,
The Ruckfield team
C
Christophe J.
Rating: 3 out of 5
following a purchase from 10/01/2026
Too confusing Not fluid or intuitive
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Response from Ruckfield
Hello Christophe,
Thank you for taking the time to share your feedback. We are sorry to hear that you found our site confusing and not user-friendly. Your feedback is valuable and helps us improve the user experience. We will review these points to make improvements. Please feel free to share any specific suggestions you may have.
Best regards,
The Ruckfield team
J
Jean Marc G.
Rating: 4 out of 5
following a purchase from 06/02/2026
Hello, as a customer for not long. I find that the quality of the t-shirts has decreased.
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Response from Ruckfield
Hello Jean Marc, we thank you for your feedback and for your loyalty to Ruckfield. We take your comments regarding the quality of the t-shirts very seriously and we will examine it closely to continue improving our products. Do not hesitate to contact us directly for any other remarks or questions.
The Ruckfield team
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Jacky D.
Rating: 4 out of 5
following a purchase from 28/01/2026
I have noticed a decrease in quality for 2 years
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Response from Ruckfield
Hello Jacky,
We sincerely thank you for your feedback and for your loyalty to Ruckfield. We are sorry to hear that you have noticed a decline in quality. Your feedback is valuable and we take it very seriously. We are constantly striving to improve our products and your comments help us move forward. Please feel free to contact us directly to share more of your impressions.
Best regards,
The Ruckfield team
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Eric K.
Rating: 4 out of 5
following a purchase from 08/02/2026
Great business relationships on all my orders, packages very well packaged
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Response from Ruckfield
Hello Eric,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted to hear that you appreciated our business relations and the careful packaging of your orders. Your satisfaction is our priority, and we hope to see you again soon on our Ruckfield site.
Best regards,
The Ruckfield team
T
Tony V.
Rating: 4 out of 5
following a purchase from 08/02/2026
Order and delivery as agreed. Just need to wait to see the quality of the products purchased over time.
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Response from Ruckfield
Hello Tony,
Thank you very much for your review and your rating of 4/5! We are delighted to hear that your order and delivery went as planned. We hope you will also be satisfied with the quality of the products in the long term. Please feel free to reach out to us if you have any questions or feedback to share.
Best regards,
The Ruckfield team
V
Véronique L.
Rating: 4 out of 5
following a purchase from 28/01/2026
Fast delivery, quality products
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Response from Ruckfield
Hello Véronique,
Thank you very much for your positive feedback! We are delighted to hear that you appreciated the speed of delivery and the quality of our products. Your satisfaction is our priority. Please feel free to reach out to us for your next orders.
Best regards,
The Ruckfield Team
F
Françoise V.
Rating: 4 out of 5
following a purchase from 04/01/2026
Serious, competent
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Response from Ruckfield
We sincerely thank you for your positive review, Françoise. We are delighted to see that you appreciated the seriousness and competence of our team. Your satisfaction is our priority, and we hope to see you again soon on our Ruckfield site.
The Ruckfield Team
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Thierry D.
Rating: 4 out of 5
following a purchase from 26/01/2026
Thank you for maintaining good quality!?
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Response from Ruckfield
Hello Thierry,
Thank you for your positive review and for your trust in Ruckfield. Your satisfaction is our priority, and we are committed to maintaining the quality of our products and services. Please feel free to share any suggestions to help us continue to improve.
The Ruckfield team
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Ludovic B.
Rating: 4 out of 5
following a purchase from 06/02/2026
Clothing may be less stylish than before, I find... Otherwise, I like it.
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Response from Ruckfield
Hello Ludovic,
Thank you very much for your comment and your rating of 4/5. We are delighted to learn that you appreciate our clothing. We take your remarks about style very seriously and we are constantly working to evolve to meet the expectations of our clientele. Please feel free to share your suggestions, they are always welcome. We look forward to seeing you again on our site!
Best regards,
The Ruckfield team
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Laurent C.
Rating: 4 out of 5
following a purchase from 03/02/2026
Order received quickly, items meet my expectations.
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Response from Ruckfield
We thank you for your positive feedback, Mr. Laurent. We are delighted to hear that your order was received quickly and that the items meet your expectations. Please feel free to reach out to us for any future orders or questions.
The Ruckfield team
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Lucien S.
Rating: 4 out of 5
following a purchase from 12/02/2026
Beautiful product
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Response from Ruckfield
Hello Lucien,
Thank you very much for your review! We are delighted that you like our product. Your satisfaction is our priority and we hope to see you again soon on our Ruckfield site.
Best regards,
The Ruckfield team
J
Jon H.
Rating: 4 out of 5
following a purchase from 14/01/2026
Good website but could do with an English language option. Very happy with purchases
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Response from Ruckfield
Hello Jon,
Thank you very much for your positive review and feedback regarding our site. We are delighted to learn that you are satisfied with your purchases. We take your suggestion to add an English language option into account, and it will help us improve our customers' experience. Please feel free to reach out to us for any other comments.
Best regards,
The Ruckfield team
S
Sebastien B.
Rating: 4 out of 5
following a purchase from 23/01/2026
Nothing to report
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Response from Ruckfield
Hello Sébastien,
Thank you for taking the time to leave a review on our Ruckfield site. We are delighted that your experience is positive. If you have any suggestions to further improve our service, please feel free to share them with us.
See you soon,
The Ruckfield team
A
Arnaud C.
Rating: 4 out of 5
following a purchase from 02/02/2026
Good quality clothing but sometimes differences in actual dimensions for the same size on polos for example.
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Response from Ruckfield
Hello Arnaud,
Thank you very much for your feedback and for your score of 4/5. We are delighted to learn that you appreciate the quality of our clothing. We take note of your remark regarding the differences in dimensions on some polos. Your feedback is valuable and helps us constantly improve our offer. Please feel free to contact us if you have any other suggestions or questions.
Best regards,
The Ruckfield team
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