Customer reviews of Ruckfield

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 3 723 published reviews
5 3 406 91% 4 203 5% 3 55 1% 2 31 1% 1 28 1%

Summary of reviews

Ruckfield consistently delivers fast and reliable shipping, with many reviews highlighting quick delivery, careful handling, and orders arriving as expected. Customers praise the quality and tailoring of the clothing, noting durable fabrics, accurate descriptions, and appealing designs across a range of products. The store also stands out for responsive and helpful customer service that resolves issues and supports repeat purchases. Overall, shoppers express satisfaction with product quality, fast delivery, and supportive service.

Reviews 3 and 4 stars

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C
Christophe S.
Rating: 4 out of 5
following a purchase from 01/02/2026
Good online store, easy to use and with good efficient logistics
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Response from Ruckfield
Hello Christophe,

Thank you very much for your review and your score of 4/5! We are delighted to learn that you find our site easy to use and that our logistics satisfy you. Your feedback is valuable to us. Please feel free to reach out to us if you have any suggestions to further improve your experience.

Best regards,
The Ruckfield team
A
Alexandra D.
Rating: 4 out of 5
following a purchase from 11/02/2026
Quite a reliable site
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Response from Ruckfield
Hello Alexandra,

We thank you for your review and for the score of 4/5. We are delighted that you find our site quite reliable. Your satisfaction is our priority, and we will continue to work to further improve your experience. Please feel free to share your suggestions with us.

Best regards,
The Ruckfield team
M
Maxime D.
Rating: 3 out of 5
following a purchase from 28/01/2026
Too bad about the jacket I ordered, I was advised XL but it's a bit big
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Response from Ruckfield
Hello Maxime,

We thank you for taking the time to share your feedback. We are sorry to learn that the size of the jacket does not meet your expectations. Please feel free to contact us to exchange or return your item, our customer service is at your disposal to assist you.

Best regards,
The Ruckfield Team
S
Stephane I.
Rating: 3 out of 5
following a purchase from 25/01/2026
Top-notch! Very good quality and often promotions.
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Response from Ruckfield
Hello Stephane,

A big thank you for your feedback, it really pleases us to read that you are satisfied with the quality and our offers.
We look forward to seeing you very soon!

The Ruckfield Team
M
Mickael D.
Rating: 3 out of 5
following a purchase from 11/02/2026
It's a shame that returns are paid. And quality sometimes average.
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Response from Ruckfield
Hello,

Thank you for your feedback.

We understand your remark regarding paid returns as well as your feelings about the quality. Your feedback is important and helps us improve.

If you have encountered an issue with an item, please do not hesitate to contact our customer service.

Thank you for your honesty and trust.

See you very soon!
The Ruckfield team
S
Sebastien P.
Rating: 4 out of 5
following a purchase from 28/01/2026
Good product but I only buy at maximum discount because otherwise too expensive
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Response from Ruckfield
Hello Sébastien,

Thank you for your review and we are delighted to learn that you appreciate our products. We understand that price can be a determining factor and we do our best to offer attractive promotions. Don't hesitate to sign up for our newsletter to be informed of special offers. We look forward to seeing you again on our site!

Best regards,
The Ruckfield team
J
Jean-Christophe M.
Rating: 4 out of 5
following a purchase from 02/01/2026
I am satisfied with the quality of the clothing
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Response from Ruckfield
Hello Jean-Christophe,

We sincerely thank you for your positive review and for the rating of 4/5. We are delighted to learn that you are satisfied with the quality of our clothing. Your satisfaction is our priority, and we hope to see you soon on our site. Please feel free to share your suggestions or needs with us.

Best regards,
The Ruckfield team
B
Bruno G.
Rating: 4 out of 5
following a purchase from 14/01/2026
Size is very good in general but quality is sometimes average for shirts.
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Response from Ruckfield
Hello Bruno,

Thank you very much for your review and your rating of 4/5. We are delighted to learn that you find our sizes fit well. We also take note of your comment regarding the quality of the shirts, and we are committed to continuing to improve our products. Your feedback is valuable to us.

Best regards,
The Ruckfield team
M
Michel G.
Rating: 4 out of 5
following a purchase from 10/01/2026
VERY GOOD
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Response from Ruckfield
Hello Michel,

We sincerely thank you for your positive review and are delighted that you found our site "Ruckfield" to your liking. Your satisfaction is our priority, and we hope to continue providing you with the best possible experience. Please do not hesitate to reach out to us for any suggestions or questions.

The Ruckfield Team
B
Blandine P.
Rating: 4 out of 5
following a purchase from 13/01/2026
I have always been satisfied with my purchases so far. But the last "autumn" polo was twice as big as the others. Labeled size L like my other polos. Labeling or measurement error?
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Response from Ruckfield
Hello Blandine,

Thank you very much for your positive feedback and for taking the time to share your experience. We are delighted to learn that you have always been satisfied with your purchases. Regarding the "autumn" polo, we are sorry to hear that it did not match the other sizes you received. This could indeed be due to a labeling or measurement error.
Please do not hesitate to contact us; Eva and Bénédicte from customer service will be happy to assist you :)

Thank you again for your trust!

Best regards,
The Ruckfield Team
S
Stéphane P.
Rating: 4 out of 5
following a purchase from 18/01/2026
I love short-sleeve polos but on my last order, the two polos were made of different materials and therefore despite the same size, one was smaller...
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Response from Ruckfield
Hello Stéphane,

We thank you for your review and are pleased to learn that you appreciate our polos. We apologize for the issue encountered regarding the differences in size and material. Your feedback is valuable and we will make sure to analyze it to improve our products.

The Ruckfield team
R
Rémi L.
Rating: 4 out of 5
following a purchase from 19/01/2026
Perfect
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Response from Ruckfield
Hello Rémi,

Thank you very much for your positive review and your score of 4/5! We are delighted to learn that you are satisfied with your experience on our Ruckfield site. Don't hesitate to come back to us if you have any suggestions or questions. See you soon!

Best regards,
The Ruckfield Team
C
Cyrille H.
Rating: 4 out of 5
following a purchase from 16/01/2026
Poor quality sale product
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Response from Ruckfield
Hello Cyrille,

Thank you for your feedback and your rating of 4/5. We are sorry to learn that the quality of the sale product did not meet your expectations. Your opinion is valuable and helps us improve our offerings. Please do not hesitate to contact us to discuss your experience or ask questions about our products.

Best regards,
The Ruckfield Team
M
Melissa N.
Rating: 3 out of 5
following a purchase from 30/01/2026
Quality products except for the seams of the jogging pants which are coming undone in places. For the t-shirts, nothing to complain about, fast delivery and well-packaged parcels, products well packed in individual bags and neatly folded.
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Response from Ruckfield
Hello,

Thank you very much for your detailed feedback, we are delighted to read that you are satisfied with the quality of our products, the delivery, and the care taken in the packaging.

However, we are sorry regarding the seam issues on the jogging pants. This does not correspond to the level of quality we wish to offer. Please do not hesitate to contact our customer service so that we can find an appropriate solution.

Thank you again for your trust and for your constructive feedback, which helps us improve.

See you very soon!
The Ruckfield team.
P
Pierre G.
Rating: 4 out of 5
following a purchase from 17/01/2026
Sleeve a bit long, a second button at the cuff would not be superfluous
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Response from Ruckfield
Hello Pierre, we thank you for your feedback and your 4/5 rating. We take your suggestion regarding the sleeve length and the addition of a second button into account, which could indeed improve comfort. Your opinion is valuable to help us improve our products.

The Ruckfield Team
C
Cédric B.
Rating: 4 out of 5
following a purchase from 07/01/2026
Good product, fits well.
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Response from Ruckfield
Hello Cédric,

We thank you for your review and are delighted to learn that you are satisfied with your product and its size. Your feedback is valuable and motivates us to continue improving our offer. Don't hesitate to reach out to us if you have any other questions or needs.

Best regards,
The Ruckfield Team
F
Françoise Et Claude C.
Rating: 3 out of 5
following a purchase from 02/01/2026
Not enough models in large sizes and colors not trendy enough.
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Response from Ruckfield
Dear Françoise and dear Claude, we thank you for your constructive feedback regarding our Ruckfield site. We take your suggestions on large sizes and color variety into account, and we will strive to expand our offer to better meet the expectations of our clientele.

Your opinion is valuable to help us improve our range.

See you very soon and thank you again for your honesty!
The Ruckfield team
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