Customer reviews of SailProof

9,5 /10

Based on 308 published reviews

Summary of reviews

SailProof consistently delivers reliable service with fast, on-time delivery and clear communication throughout the ordering process, keeping customers informed and ensuring packages arrive securely and quickly. The product experiences high satisfaction for its practical sailing usefulness, with many noting easy setup, helpful pre- and post-sale assistance, and compatibility with navigation software and mounting options for both outdoor and indoor use. Customer service stands out for responsiveness, professionalism, and willingness to resolve issues promptly, including quick replacements and attentive support across languages and regions. The overall impression is that the equipment performs well in real-world sailing contexts and meets or exceeds expectations in usability, durability, and service.

Reviews 2 and 5 stars

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Thierry R.

Published on 30/07/2025 à 15h52 following a purchase from 23/06/2025

Company that systematically responds to complaint emails and cares about the customer!

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Christophe L.

Published on 24/07/2025 à 15h34 following a purchase from 04/07/2025

I highly recommend. The seriousness and competence of this company is no longer to be demonstrated.

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Jerome S.

Published on 22/07/2025 à 07h56 following a purchase from 01/07/2025

The very first startup is long, it's a bit stressful. But after that, the tablet is totally in line with what one could hope for: good screen visibility, super practical strap on the back, great confidence in protection against shocks and humidity (even if I haven't really dared to test it yet!). The only downside is the sound, but we didn't buy this tablet for that.

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Katarzyna G.

Published on 22/06/2025 à 06h51 following a purchase from 30/05/2025

Very good

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Eric M.

Published on 18/06/2025 à 06h55 following a purchase from 28/05/2025

Excellent, materials and services are top-notch. I recommend, serious site

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Thieery M.

Published on 16/06/2025 à 18h01 following a purchase from 25/05/2025

Product conforms.

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Pierre S.

Published on 12/06/2025 à 15h21 following a purchase from 21/05/2025

Hyper efficient (SailProof Belgium). Thank you ;-) Pierre

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Eric V.

Published on 11/06/2025 à 14h50 following a purchase from 21/05/2025

TopTopTop

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Seppo P.

Published on 06/06/2025 à 18h19 following a purchase from 14/05/2025

Shopping satis, seems to be robust and good. Not tried out on the boat yet

Alistair C.

Published on 06/06/2025 à 12h50 following a purchase from 19/05/2025

Excellent unit, does everything it says. Only negative is the imposition of import taxes due to the stupidity of most of England

Antoine G.

Published on 02/06/2025 à 15h59 following a purchase from 13/05/2025

fast and compliant delivery

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William D.

Published on 28/05/2025 à 19h13 following a purchase from 07/05/2025

Great product. Works great in the sunshine, and the batteries last all day 👍

Laurent P.

Published on 24/05/2025 à 16h27 following a purchase from 21/04/2025

Robuuste tablet zeer kwalitatief afgewerkt,heb ook de houder er bij genomen ook deze is zoals voorgesteld.Het product voldoet aan de eisen zoals voorgeschreven.tevreden klant.

Jean F.

Published on 15/05/2025 à 08h02 following a purchase from 17/04/2025

No problem

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Emmanuel B.

Published on 12/05/2025 à 07h34 following a purchase from 04/02/2025

Nice material, very good value for money.

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Jerome C.

Published on 04/05/2025 à 07h16 following a purchase from 14/04/2025

Fast and efficient service

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James V.

Published on 26/04/2025 à 14h55 following a purchase from 10/04/2025

Prompt no-hassle delivery, and I’ve been impressed by the tablet so far.

Alison F.

Published on 25/04/2025 à 14h13 following a purchase from 09/04/2025

Generally content but still uncertain that the charger I ordered alongside this is necessary. It would have been useful to be given more information as to what is included within the iPad pack.

Response from SailProof Published on 28/04/2025

Hi Alison,
I'm really sorry to hear about the charger. In our product description, the last line describes the "included accessories":
- US/EU/UK/Australian power adaptor
- USB-C cable
- USB-A to DC jack cable
- Hand strap

Perhaps the terms "power adaptor" are not sufficiently specific. Anyway, I have refunded the charger cost to your credit card ;-)

Andrzej K.

Published on 24/04/2025 à 14h46 following a purchase from 24/03/2025

I am very glad of my new tablet! It is really made for me. Thank you! Andrzej and Jacek (Poland)

Matthew B.

Published on 24/04/2025 à 12h27 following a purchase from 04/04/2025

Support has been excellent.

Stephen M.

Published on 16/04/2025 à 13h51 following a purchase from 21/03/2025

My experience with the SailProof team has been great... both before I purchased the tablet and then after placing the order. I had a few questions as I was considering this product versus a traditional MFD, and they were answered promptly and professionally. This really made a difference in the overall experience and of course, my decision. There is no doubt that this is a serious company making serious products for sailors. I have yet to get out on the water, but the build quality is exceptional, and to be certain, this is not just a repackaged Android tablet but rather a purpose-built solution for the challenges of a harsh marine environment. I am looking forward to a great summer of sailing and using the SailProof tablet. Thanks.

Ronald K.

Published on 16/04/2025 à 12h22 following a purchase from 31/03/2025

All good

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Jean-Marc L.

Published on 08/04/2025 à 18h40 following a purchase from 17/03/2025

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Elena M.

Published on 07/04/2025 à 05h48 following a purchase from 16/03/2025

perfect transaction

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Saxon B.

Published on 02/04/2025 à 20h57 following a purchase from 17/03/2025

Brilliant kit. Great service.

David F.

Published on 02/04/2025 à 11h42 following a purchase from 04/03/2025

Very good

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Karsten P.

Published on 01/04/2025 à 09h27 following a purchase from 11/03/2025

Very satisfied

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Pascal A.

Published on 28/03/2025 à 09h53 following a purchase from 07/03/2025

Excellent product and very good follow-up

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Heiko A.

Published on 20/03/2025 à 06h12 following a purchase from 27/02/2025

I am very satisfied with the tablet so far. Also, the answers to some questions were always answered very promptly via email.

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Stuart L.

Published on 15/03/2025 à 14h16 following a purchase from 17/02/2025

Shipped quickly and staff were very responsive in answering all,y questions.

Sybren K.

Published on 14/03/2025 à 15h31 following a purchase from 27/02/2025

A nice robust tablet. It was shipped immediately and was there the next day

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Patrick F.

Published on 05/03/2025 à 13h47 following a purchase from 17/01/2025

The material seems to be of good quality. I've loaded navionics. I'm in the getting started phase.

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Emmanuel B.

Published on 03/03/2025 à 16h03 following a purchase from 04/02/2025

Bonjour. Le personnel de Sailproof est aimable et compétent, mais la tablette est trop sensible aux projections d'eau pour que nous puissions l'utiliser comme PDA dans notre pisciculture;

Jean-Marc C.

Published on 01/03/2025 à 18h22 following a purchase from 07/02/2025

Fine

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Loïc G.

Published on 19/02/2025 à 20h37 following a purchase from 18/01/2025

compliance, quality

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Fabrizio A.

Published on 19/02/2025 à 12h06 following a purchase from 01/07/2024

Every thing ok

Cesar L.

Published on 06/02/2025 à 13h58 following a purchase from 25/04/2024

I am very happy with my Saiproof tablet. A better and cheaper opition than a Navigator Chartplotters

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Jean-François G.

Published on 05/02/2025 à 07h58 following a purchase from 14/01/2025

too long to explain!

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Pierre M.

Published on 04/02/2025 à 10h02 following a purchase from 18/01/2024

Julien R.

Published on 03/02/2025 à 21h57 following a purchase from 12/08/2023

all good

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